Sell VIP tables and bottle service through your promoters

Open Table Types and select Create

Open Tickets, then under Table Types select Create.

Note: A table type sells as one booking for a whole party, beside the entry tickets you sell as ticket types, so create a separate table type for each booth size, position or package with its own price. The event wizard opens the same form with the stock field called Max number of sales.

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Enter the name, price and stock

Enter the Name buyers will see, such as VIP booth or Bottle service table, the Price of the table itself, and in Stock how many of this table you can sell.

Set the party size

Enter the smallest party in Minimum Guests Per Reservation and the largest in Maximum Guests Per Reservation. The table price covers the minimum party.

Note: Buyers choose their party size between the two limits at checkout, and the price updates as they do. Enter the same number in both fields when a booth is for a fixed party.

Enter the price of extra guests

In Price Per Additional Guest After Minimum, enter what each guest above the minimum adds to the booking.

Note: Enter 0 when the table price covers everyone.

Enter the online deposit percentage

In Online Deposit Percentage, enter the share of the booking a buyer pays at checkout, from 1 to 100: 100 takes the whole price online, and a smaller number takes a deposit, with the rest collected at the venue.

Note: Every table takes some payment online, so there is no setting for paying the whole price at the venue. Our booking fee is charged on the amount paid online, not on the balance you collect yourself.

Confirm the deposit

When you save, the form asks you to confirm with your own figures: You have selected to collect a 25% deposit from customers to secure their reservation. You will be required to collect the remaining 75% directly. Select Confirm.

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Set when the table goes on sale

Choose when this table type is available: always, once the previous table type sells out, or from a date and time you set in Sales start and Sales end.

Tip: Use the sell-out option to open a second, pricier booth only after the first one is gone, and a sales end time to stop online table bookings a few hours before doors so your floor team knows the final list.

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Save the table type

Save the form. The table appears under Table Types on the Tickets page, and buyers see it in the Reserve Tables section of your event page once the event is published.

Open Team and select Add Team Member

Open Team on the brand or the event, then click Add Team Member.

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Enter the promoters' email addresses

Enter each promoter's address in Email Addresses (press space or enter after each one).

Choose Promoter and send the invitation

Under Permission level, choose Promoter, then click Send Invitation. Each promoter gets an email with an Accept Invitation button, logs in or creates an account, and joins the team.

Note: Until then the invitation waits under Team Invitations with a Status, where you can Resend it or Cancel Invitation.

Share one invitation link instead

Optional: Click Invite Promoters, copy the link and share it in your promoters' group chat. Anyone who opens the link and logs in joins as a promoter at once.

Note: If the shared link reaches the wrong people, click Regenerate in the Invite Promoters dialog: the old link stops working, and the promoters who already joined stay.

Tick Send Promoter Links when you publish

When you publish the event, tick Send Promoter Links under Promoters. Each promoter gets an email with their own link and a QR code for it.

Note: Scheduling the publish for later does not send the links, so send them from Sales by Promoter once the event is live. The email goes to everyone on the event and brand teams, whatever their permission level; if some of them should not receive it, ask support to leave named team members off it.

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Resend the links on a published event

If the event is already published, open Performance, select Sales by Promoter and select Resend All Promoter Links.

Open Sales by Promoter

Open Performance and select Sales by Promoter. Each row is one team member with a link and shows their Tickets, Revenue, Visits, Promoter Link and a QR download.

Note: The rows are your promoters and any owner, admin or curator on the event; the tab appears once the event has a promoter, and the figures refresh every 10 seconds while the page is open. A table booking counts once in Tickets, however many guests it holds, and a booking you refund leaves the row.

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Open a promoter's row

Select a row to open it, then By Ticket Type to see how many of each table type and ticket type that person sold, or By Date to see when.

Open a promoter link in a private window

Copy one promoter's link from Sales by Promoter and open it in a private browser window. Your event page opens with the table under Reserve Tables, showing the guest range and the deposit.

Check the visit was counted

Back in Sales by Promoter, check that promoter's Visits has gone up by one; the visit usually counts within a minute, so refresh the page if it has not changed yet. Once a buyer books a table through that link and passes the identity check, the booking appears on the same row, with the table type named under By Ticket Type.

Note: If the table is missing from the event page, check the table type is active and its sales start has passed. If the visit still does not count, that person is not on the event or brand team, or their team access is turned off; any permission level on the team counts, so do not change their role.