--- title: "Set pitch rules and let Fai plan your trader pitches at your event | Ticket Fairy Guides" description: "Enter your event's pitch rules the way you would say them, such as keeping the two coffee vans apart or the fire lane clear. The pitch check shows every pitch that breaks a rule, and Fai places the traders still without a pitch on free pitches that keep every rule, for you to approve." canonical: "https://www.ticketfairy.com/guides/set-pitch-rules-and-let-fai-plan-your-trader-pitches" --- # Set pitch rules and let Fai plan your trader pitches at your event | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Set pitch rules and let Fai plan your trader pitches at your event Running the production # Set pitch rules and let Fai plan your trader pitches at your event Market and festival site managers juggle dozens of rules when they place traders: coffee vans apart, hot food near the seating, fire lanes clear and no zone over its power. Entering those rules once lets every placement be checked against them, and lets Fai do the first draft of the pitch plan. Enter your event's pitch rules the way you would say them, such as keeping the two coffee vans apart or the fire lane clear. The pitch check shows every pitch that breaks a rule, and Fai places the traders still without a pitch on free pitches that keep every rule, for you to approve. For: Placing traders on your site plan by your own rules Takes: 6 minutes - [Open Rules and plan](#step-1) - [Enter a rule](#step-2) - [The rules Fai can read](#step-3) - [Say what a rule does if Fai could not read it](#step-4) - [Ask Fai for a pitch plan](#step-5) - [Place the traders you agree with](#step-6) - [Check the result](#step-7) ## Before you start - You are an owner, admin or producer on the event. The event's **Operations** page opens for those roles only. - Your site plan is uploaded in **Map**, with each pitch drawn as an area that has the trader symbol or a name starting with Pitch. - Your traders are approved, and each one says what they sell and the power they need. 1. ## Open Rules and plan Open the event, select **Operations**, select **Site map**, then select **Rules and plan** at the top. **Note:** The map outlines the pitches that must be fixed and the ones worth a look. **Pitch check** lists each trader with something to check. ![Ticket Fairy Rules and plan view of a festival food court, with the pitch rules, the pitch check on the map and Fai's pitch plan for two traders](https://www.ticketfairy.com/embeds/posters/marketing-event-site-plan--rules-and-plan.png) Pitch rules, the pitch check and Fai's plan. 2. ## Enter a rule In **New rule**, enter the rule the way you would say it, then select **Add rule**. **Note:** Fai reads it against your map and shows it back as the rule the check applies, under your own words. Distances need the map's scale. ## The rules Fai can read A rule can keep traders apart, such as the two coffee vans at least 25 metres from each other. It can keep traders near a place, limit the traders in a zone, keep a fire lane or other place clear of pitches, or give the power a zone has in amps. Overlapping pitches, pitches outside the site boundary, a place that must stay clear, a full zone and too little power must be fixed. A rule that is not kept is worth a look. 3. ## Say what a rule does if Fai could not read it Select **Say what it does** on a rule marked **Needs you**, choose **What the rule does**, fill in the traders, places or numbers, then select **Save rule**. **Note:** A rule Fai could not read does nothing until you complete it. Change the words instead and save to let Fai read them again. ![Ticket Fairy Pitch rule dialog for a rule Fai could not read, with the words, what the rule does and the traders and places it is about](https://www.ticketfairy.com/embeds/posters/marketing-event-site-plan--say-what-it-does.png) A rule Fai could not read. 4. ## Ask Fai for a pitch plan Under **Fai's pitch plan**, select **Plan pitches with Fai**. **Note:** Fai places up to 150 approved traders without a pitch on free pitches, without breaking a rule or overlapping another pitch, and says why for each one. With more traders, place this plan first, then select **Plan again** for the rest. 5. ## Place the traders you agree with Untick anyone you do not want placed, then select the button that counts the traders, such as Place 2 traders. **Note:** Nothing moves until you select it. A trader whose pitch no longer fits because the map changed is left out and listed with the reason. 6. ## Check the result Read **Pitch check** again. **Note:** It says **Nothing to fix** when every pitch keeps your rules, or counts what is left to fix and worth a look. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai adds a pitch rule from your words, reads you the pitch check, and makes a pitch plan for the traders still without a pitch. She shows you each rule and plan, and nothing is placed until you approve it. ### In your dashboard, with Fai At \, keep the two coffee vans at least 30 metres apart, then plan pitches for the traders who still need one ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Turn a rule off or remove it 1. ### Turn it off Select **Turn off** on the rule. **Note:** The check stops applying it until you select **Turn on**. 2. ### Remove it Select **Remove** on the rule, then confirm. **Note:** Traders already on pitches stay where they are. Fai turns a pitch rule off or on, or removes it, after you confirm. ### In your dashboard, with Fai Turn off the power rule for the food court at \ ## Questions you might have Does a rule stop me dragging a trader onto a pitch?: No. You can still place a trader by hand on the map, and the pitch check shows anything that placement breaks. Fai's plan and move requests refuse a pitch that must be fixed. Why does Fai say there is nothing to plan?: Every approved trader has a pitch, or there is no free pitch. Mark free pitches with the trader symbol, or name them Pitch and a number, such as Pitch F8. How far apart is apart?: With a scale on the map, 25 metres to keep traders apart and 50 metres to keep them near a place, unless your rule gives a distance. Without a scale, the check uses a share of the plan's size. How many rules can an event have?: Up to 50. Remove a rule you no longer need to add another. What if two people place traders at the same time?: Fai's plan and move requests are placed one at a time, and each is checked against the pitches already taken. If the map is busy, the dashboard asks you to try again in a moment. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) - [Place your traders on pitches on your event site map](https://www.ticketfairy.com/guides/place-your-traders-on-pitches-on-your-site-map) - [Handle trader requests to move pitch at your event](https://www.ticketfairy.com/guides/handle-trader-requests-to-move-pitch) - [Draw your event site map and share it](https://www.ticketfairy.com/guides/draw-your-event-site-map-and-share-it) - [Run your event from its Today page](https://www.ticketfairy.com/guides/run-your-event-from-its-today-page) - [Find any performer, stage or day on your event](https://www.ticketfairy.com/guides/find-any-performer-stage-or-day-on-your-event) - [Build the running order for your event day](https://www.ticketfairy.com/guides/plan-your-event-production) - [Track every artist booking for your event](https://www.ticketfairy.com/guides/book-and-brief-your-artists) - [Keep the jobs behind your event moving](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track) - [Balance your event team's workload](https://www.ticketfairy.com/guides/balance-your-event-teams-workload) - [Read your event's email in one inbox](https://www.ticketfairy.com/guides/read-your-event-email-in-one-inbox) - [Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai) - [Choose what Fai does on your event](https://www.ticketfairy.com/guides/choose-what-fai-does-on-your-event) - [Choose how your event emails look](https://www.ticketfairy.com/guides/choose-how-your-event-emails-look) - [Keep rider lists and notes for your event's artists](https://www.ticketfairy.com/guides/keep-rider-lists-and-notes-for-your-artists) - [Build a dressing-room shopping list from your event's artist riders](https://www.ticketfairy.com/guides/build-a-dressing-room-shopping-list-from-artist-riders) - [Advance your performers before the show](https://www.ticketfairy.com/guides/advance-your-performers-before-the-show) - [Set each performer's guest list, hotel and meal allowances for your event](https://www.ticketfairy.com/guides/set-each-performers-allowances-and-travel-party) - [Fill in each performer's advance for your event from tour books, riders and emails](https://www.ticketfairy.com/guides/fill-in-advances-from-tour-books-riders-and-emails) - [Keep track of where your event's artists and crew are staying](https://www.ticketfairy.com/guides/book-travel-and-accommodation-for-your-artists) - [Share your event's rooming lists with hotels and pickups with drivers](https://www.ticketfairy.com/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers) - [Plan your artists' pickups with drivers and vehicles for your event](https://www.ticketfairy.com/guides/plan-artist-pickups-with-drivers-and-vehicles) - [Plan your run of show and who calls it](https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it) - [Check your running order for clashes before show day](https://www.ticketfairy.com/guides/check-your-running-order-for-clashes-before-show-day) - [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/guides/share-day-sheets-with-your-on-site-teams) - [Call your show live on show day](https://www.ticketfairy.com/guides/call-your-show-live-on-show-day) - [Book dressing rooms and plan build and break days for your event](https://www.ticketfairy.com/guides/book-dressing-rooms-and-plan-build-and-break-days) - [Hold dates for shows at your venue](https://www.ticketfairy.com/guides/hold-dates-for-shows-at-your-venue) - [Make an offer to an artist's agent for your show](https://www.ticketfairy.com/guides/make-an-offer-to-an-artists-agent) - [Handle the contract, invoice and riders an artist's agent sends for your event](https://www.ticketfairy.com/guides/handle-the-contract-invoice-and-riders-an-agent-sends-back) - [Settle a show with an artist after your event](https://www.ticketfairy.com/guides/settle-a-show-with-an-artist) - [Send your event contracts and get them signed online](https://www.ticketfairy.com/guides/send-contracts-and-get-them-signed-online) - [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/guides/raise-purchase-orders-and-track-what-your-event-owes) - [Work out the backline and production to hire for your event](https://www.ticketfairy.com/guides/work-out-the-backline-and-production-to-hire-for-your-event) - [Send your event hire lists to suppliers](https://www.ticketfairy.com/guides/send-your-hire-lists-to-suppliers) - [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/guides/take-trader-applications-for-your-event) - [Review act and talk applications for your event with your team](https://www.ticketfairy.com/guides/review-act-and-talk-applications-with-your-team) - [Get your traders ready for show day](https://www.ticketfairy.com/guides/get-your-traders-ready-for-show-day) - [Collect insurance and certificates from your event's outside teams](https://www.ticketfairy.com/guides/collect-insurance-and-certificates-from-your-outside-teams) - [Book delivery times for your event and check vehicles in at the gate](https://www.ticketfairy.com/guides/book-delivery-times-and-check-vehicles-in-at-the-gate) - [Build your event rota and check staff in](https://www.ticketfairy.com/guides/build-your-event-rota-and-check-staff-in) - [Issue accreditation passes for your event](https://www.ticketfairy.com/guides/issue-accreditation-passes-for-your-event) - [Let outside teams name their own people for event passes](https://www.ticketfairy.com/guides/let-outside-teams-name-their-own-people-for-passes) - [Choose who approves accreditation requests for your event](https://www.ticketfairy.com/guides/choose-who-approves-accreditation-requests) - [Recruit volunteers for your event](https://www.ticketfairy.com/guides/recruit-volunteers-for-your-event) - [Approve or decline accreditation requests for your event](https://www.ticketfairy.com/guides/approve-or-decline-accreditation-requests-for-your-event) - [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/guides/give-volunteers-their-own-page-and-track-hours) - [Hand out accreditation passes at your event desk](https://www.ticketfairy.com/guides/hand-out-accreditation-passes-at-your-desk) - [Give crew meals at your event meal desk](https://www.ticketfairy.com/guides/give-crew-meals-at-your-meal-desk) - [Report and handle incidents at your event](https://www.ticketfairy.com/guides/report-and-handle-incidents-at-your-event) - [Hand out radios and kit to your event crew](https://www.ticketfairy.com/guides/hand-out-radios-and-kit-to-your-event-crew) - [Let outside teams order kit and equipment for your event](https://www.ticketfairy.com/guides/let-outside-teams-order-kit-and-equipment-for-your-event) - [Handle lost property at your event](https://www.ticketfairy.com/guides/handle-lost-property-at-your-event) - [Get hire suppliers to confirm orders and count deliveries for your event](https://www.ticketfairy.com/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries) - [Keep a risk register for your event](https://www.ticketfairy.com/guides/keep-a-risk-register-for-your-event) - [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/guides/message-the-people-working-on-your-event) - [Send your event lists to your team on a schedule](https://www.ticketfairy.com/guides/send-your-event-lists-to-your-team-on-a-schedule) - [Publish your event line-up and set times](https://www.ticketfairy.com/guides/publish-your-line-up-and-set-times) - [Ask attendees for feedback after your event](https://www.ticketfairy.com/guides/ask-attendees-for-feedback-after-your-event) - [Plan next year's event from your attendee feedback](https://www.ticketfairy.com/guides/plan-next-year-from-your-attendee-feedback) - [Hold hotel rooms for your event's artists and crew](https://www.ticketfairy.com/guides/hold-hotel-rooms-for-your-artists-and-crew) - [Give your event's unused hotel rooms back before the release date](https://www.ticketfairy.com/guides/give-unused-hotel-rooms-back-before-the-release-date) - [Sell hotel rooms to your ticket buyers from a hotel block](https://www.ticketfairy.com/guides/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block) - [Copy the setup of your last event into your next one](https://www.ticketfairy.com/guides/copy-the-setup-of-your-last-event-into-your-next-one) - [Compare your ticket sales with your last event](https://www.ticketfairy.com/guides/compare-your-ticket-sales-with-your-last-event) - [See the all-in cost of each act on your event](https://www.ticketfairy.com/guides/see-the-all-in-cost-of-each-act-on-your-event) - [See what your brand spends across its events](https://www.ticketfairy.com/guides/see-what-your-brand-spends-across-its-events) - [Show your traders in a directory on your website](https://www.ticketfairy.com/guides/show-your-traders-in-a-directory-on-your-website) - [Check your traders' takings after your event and invoice their share of sales](https://www.ticketfairy.com/guides/check-trader-takings-and-invoice-a-share-of-sales) - [Share a power sheet with your event electrician](https://www.ticketfairy.com/guides/share-a-power-sheet-with-your-electrician) - [Give exhibitors a lead scanner for their booth at your event](https://www.ticketfairy.com/guides/give-exhibitors-a-lead-scanner-for-their-booth) - [Let exhibitors follow up their event leads and see their results](https://www.ticketfairy.com/guides/let-exhibitors-follow-up-their-leads-and-see-results) - [Send event document packs to your performers, traders and crew](https://www.ticketfairy.com/guides/send-document-packs-to-your-performers-traders-and-crew) - [Send contracts to many performers, traders or suppliers for your event at once](https://www.ticketfairy.com/guides/send-contracts-to-many-performers-traders-or-suppliers-at-once) - [Offer open shifts on your event rota to crew and volunteers](https://www.ticketfairy.com/guides/offer-open-shifts-to-your-crew-and-volunteers) - [Find the crew and volunteers who work your events](https://www.ticketfairy.com/guides/find-the-crew-and-volunteers-who-work-your-events) - [Give your event crew one page for all their shifts](https://www.ticketfairy.com/guides/give-your-crew-one-page-for-all-their-shifts) - [Let event staff work a desk from their phone with a desk link](https://www.ticketfairy.com/guides/let-event-staff-work-a-desk-from-their-phone) - [Check accreditation passes in and out at your event staff gates](https://www.ticketfairy.com/guides/check-passes-in-and-out-at-your-staff-gates) - [Collect crew certificates and licences before they work an event shift](https://www.ticketfairy.com/guides/collect-crew-certificates-before-they-work-a-shift) - [Run a safety induction for everyone who works your event](https://www.ticketfairy.com/guides/run-a-safety-induction-for-everyone-who-works-your-event) - [Plan crew meal times and food needs for your event](https://www.ticketfairy.com/guides/plan-crew-meal-times-and-food-needs-for-your-event) - [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/guides/charge-outside-teams-for-their-crew-meals) - [Check in attendees and print name badges at your event registration desk](https://www.ticketfairy.com/guides/check-in-attendees-and-print-badges-at-registration) - [Set up a self-service check-in kiosk for your event](https://www.ticketfairy.com/guides/set-up-a-self-service-check-in-kiosk-for-your-event) - [Approve the hours your event crew and volunteers worked](https://www.ticketfairy.com/guides/approve-the-hours-your-crew-and-volunteers-worked) - [Let department leads approve their team's hours at your event](https://www.ticketfairy.com/guides/let-department-leads-approve-their-teams-hours) - [Let ticket holders pick the conference sessions they attend](https://www.ticketfairy.com/guides/let-ticket-holders-pick-the-sessions-they-attend) - [Scan delegates into event sessions at the door and see who came](https://www.ticketfairy.com/guides/scan-ticket-holders-into-sessions-and-see-who-came) - [Share a private event site map with emergency services and suppliers](https://www.ticketfairy.com/guides/share-a-private-site-map-with-emergency-services-and-suppliers) - [Show now and next on screens backstage and at the side of the stage](https://www.ticketfairy.com/guides/show-now-and-next-on-backstage-screens) - [Add your run of show to your team's calendars](https://www.ticketfairy.com/guides/add-your-run-of-show-to-your-teams-calendars) - [Show each act their whole stay and what changed](https://www.ticketfairy.com/guides/show-each-act-their-whole-stay-and-what-changed) - [See which event pass holders have arrived and send a pass again](https://www.ticketfairy.com/guides/see-which-pass-holders-have-arrived-and-send-a-pass-again) - [See why tickets and passes were refused at the door](https://www.ticketfairy.com/guides/see-why-tickets-and-passes-were-refused-at-the-door) - [Add shifts to your event rota from a spreadsheet](https://www.ticketfairy.com/guides/add-shifts-to-your-event-rota-from-a-spreadsheet) - [Add everyone who sends your event form to your volunteers, traders or crew](https://www.ticketfairy.com/guides/add-form-applicants-to-your-event-teams) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) ### Tips for selling more tickets Practical advice from organisers who sell out, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)