---
title: "Set ticket entry and repeat-scan rules | Ticket Fairy Guides"
description: "Control how often each ticket can admit its holder, from one visit per event to a set number of scans each hour or day."
canonical: "https://www.ticketfairy.com/guides/set-ticket-entry-and-repeat-scan-rules"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/guides)
3. Set ticket entry and repeat-scan rules

At the door

# Set ticket entry and repeat-scan rules

If you sell weekend passes, VIP passes or any ticket that lets people leave and come back, you set the re-entry rule on the ticket type: a weekend pass can let its holder in once each day, while a backstage pass can allow two short returns within an hour. Your door team's scanning app then lets the holder in and turns away a repeat scan once they have used up the limit.

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Takes:  5 minutes

- [Open the ticket type](#step-1)
- [Find Ticket Rules](#step-2)
- [Turn on repeat scanning](#step-3)
- [Set the first limit](#step-4)
- [Add another limit when the ticket needs both](#step-5)
- [Set the second limit](#step-6)
- [Save and test the entry rule](#step-7)
- [Clear the rule when the ticket becomes single-entry](#step-8)

## Before you start

- You're an owner or admin for the event, and the event is not canceled.
- You've already created the ticket type. Each rule belongs to one ticket type, so set the rule on every ticket type that needs it.
- You know whether the ticket needs one entry per day, a short rolling re-entry window, or the default one entry per event.
- Check that the ticket doesn't already use another re-entry setting. If the event allows multiple check-ins, or the ticket type has a rescan interval, or the ticket has a scannable add-on, that setting comes first, and these ticket rules don't change it.

1. ## Open the ticket type

   Open your event, select **Tickets**, then open the ticket type that needs a repeat-entry rule.

   **Note:** The rule is per ticket type. A weekend pass can have a different rule from a one-night ticket at the same event.
2. ## Find Ticket Rules

   Scroll down the ticket form to **Ticket Rules**, below **Additional text to display on ticket PDF**.
3. ## Turn on repeat scanning

   Turn on **Tickets can be scanned multiple times per event**. The form adds one rule with **Time Period** and **Max Scans**.

   **Note:** Leave the toggle off if each ticket should get one entry per event, unless another ticket setting already lets its holder back in.

   ![Ticket Rules with daily and hourly repeat-scan limits](https://www.ticketfairy.com/embeds/posters/marketing-tickets--scan-rules.png)    
   *Event, Tickets, ticket type, Ticket Rules.*
4. ## Set the first limit

   Choose **Day** or **Hour** in **Time Period**, then enter a whole number of scans in **Max Scans**. For a multi-day pass, choose **Day** and enter 1 to allow one entry in each rolling 24-hour period.

   **Note:** The time window counts back from each scan. A daily rule is not tied to midnight, and an hourly rule is not tied to the clock hour.
5. ## Add another limit when the ticket needs both

   Select **Add rule** to add another period.

   **Note:** The scanning app checks every rule. It lets the holder in only when none of the limits is used up.
6. ## Set the second limit

   Use the new row for the other period and its maximum scan count, such as one Day rule and one Hour rule.

   **Note:** Use both rows when the ticket must allow one entry per day and no more than two entries in a rolling hour.
7. ## Save and test the entry rule

   Save the ticket type, then test one ticket in the scanning app before the event. Scan it once, try it again inside the configured window, and try it after the window has passed so your door team knows what to expect.

   **Note:** The scan that uses up the limit still lets the holder in. The app turns away the next scan until that time window has room again, and it records each scan that counts, so the limit follows who actually came in.
8. ## Clear the rule when the ticket becomes single-entry

   Turn off **Tickets can be scanned multiple times per event** and save when the ticket should return to one entry per event. Fai can clear the rules only after you approve the proposed change.

   **Note:** A change to the rule applies to later scans of tickets with that ticket type. The scans already recorded stay as they are.

## Or have it done for you

Fai can set or clear a ticket type's repeat-scan rules, explain the hourly or daily limit and show the proposed change before asking you to approve it.

### In your dashboard, with Fai

```
For <EVENT NAME>, set the repeat-scan rules for <TICKET TYPE NAME>. Allow one scan per day and two scans per hour, show me the change, and wait for my approval
```

## Questions you might have

**Does a daily rule reset at midnight?**

 No. Ticket Fairy checks the scans in the previous 24 hours from the new scan, so the window moves with the ticket rather than resetting at midnight.

**Can one ticket have both a daily and an hourly limit?**

 Yes. Add one Day rule and one Hour rule. The scanning app admits the holder only when the ticket is below both limits.

**What happens when I leave the repeat-scan toggle off?**

 For a ticket with no other re-entry setting, the first scan lets the holder in, and the app turns away any later scan for the same event, unless the holder is a member whose membership tier has re-entry. Turn the toggle on when the ticket needs a daily or hourly repeat-entry rule.

**Can Fai set a ticket's repeat-scan rules?**

 Yes. Ask Fai to set or clear the rules for a named event and ticket type. She shows the proposed change and waits for your approval before saving it.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry)
- [Scan tickets at the door](https://www.ticketfairy.com/guides/scan-tickets-at-the-door)
- [Assign wristbands to each ticket type](https://www.ticketfairy.com/guides/issue-wristbands-by-ticket-type)
- [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/guides/sell-a-multi-day-festival)
- [Set up ticket types](https://www.ticketfairy.com/guides/set-up-ticket-types)
- [Run ticketing for a fan convention](https://www.ticketfairy.com/guides/run-a-fan-convention)
- [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/guides/issue-entry-passes-to-your-crew)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

Start free with unlimited events and no monthly fee, and choose a paid plan when you need more.

- Set up your event in minutes
- Free events are free
- Fai, your AI teammate, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry)

### Tips for selling more tickets

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)