# Set ticket entry and repeat-scan rules | Ticket Fairy Guides

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3. Set ticket entry and repeat-scan rules

At the door

# Set ticket entry and repeat-scan rules

A weekend pass can admit its holder once each day, while a backstage pass can allow two short returns within an hour. The ticket type stores that rule before the doors open, so the scanning app can admit the right person and refuse a repeat scan when the limit is full.

Control how often each ticket can admit its holder, from one visit per event to a set number of scans each hour or day.

For:  Setting re-entry limits for multi-day events, passes and tickets with repeat access

Takes:  5 minutes

- [Open the ticket type](#step-1)
- [Open Advanced settings](#step-2)
- [Turn on repeat scanning](#step-3)
- [Set the first limit](#step-4)
- [Add another limit when the ticket needs both](#step-5)
- [Set the second limit](#step-6)
- [Save and test the entry rule](#step-7)
- [Clear the rule when the ticket becomes single-entry](#step-8)

## Before you start

- You're an owner or admin for the event, and the event is not cancelled.
- The ticket type already exists. Each rule belongs to one ticket type, so set the rule on every ticket type that needs it.
- You know whether the ticket needs one entry per day, a short rolling re-entry window, or the default one entry per event.
- Check that the ticket does not already use another re-entry setting. An event-level multiple-check-in setting, a rescan interval, or a scannable add-on takes precedence over these ticket rules, so these ticket rules do not change those paths.

1. ## Open the ticket type

   Open your event, select **Tickets**, then open the ticket type that needs a repeat-entry rule.

   **Note:** The rule is per ticket type. A weekend pass can have a different rule from a one-night ticket at the same event.
2. ## Open Advanced settings

   Select **Advanced settings** to open the extra ticket controls, then find **Ticket Rules**.

   **Note:** The form keeps these controls out of the essential ticket details so you can set them when a ticket needs special entry behaviour.
3. ## Turn on repeat scanning

   Turn on **Tickets can be scanned multiple times per event**. The form adds one rule with **Time Period** and **Max Scans**.

   **Note:** Leave the toggle off when the ticket should admit its holder once per event, unless another ticket setting gives it a different entry path.
          ![Ticket Fairy Ticket Rules with daily and hourly repeat-scan limits](https://www.ticketfairy.com/embeds/posters/marketing-tickets--scan-rules.png)    Event, Tickets, ticket type, Advanced settings, Ticket Rules.
4. ## Set the first limit

   Choose **Day** or **Hour** in **Time Period**, then enter a whole number of scans in **Max Scans**. For a multi-day pass, choose **Day** and enter 1 to allow one entry in each rolling 24-hour period.

   **Note:** The time window rolls from the current scan time. A daily rule is not tied to midnight, and an hourly rule is not tied to the clock hour.
5. ## Add another limit when the ticket needs both

   Select **Add rule** to add another period.

   **Note:** The scanning app checks every rule. It admits the holder only when every configured window still has room.
6. ## Set the second limit

   Use the new row for the other period and its maximum scan count, such as one Day rule and one Hour rule.

   **Note:** Use both rows when the ticket must allow one entry per day and no more than two entries in a rolling hour.
7. ## Save and test the entry rule

   Save the ticket type, then test one ticket in the scanning app before the event. Scan it once, try it again inside the configured window, and try it after the window has passed so your door team knows the result it should expect.

   **Note:** The scan that brings the stored count to the limit is admitted. A subsequent scan is refused while the relevant rolling window remains full, and the app records each qualifying scan so the rule is based on actual entry history.
8. ## Clear the rule when the ticket becomes single-entry

   Turn off **Tickets can be scanned multiple times per event** and save when the ticket should return to one entry per event. Fai can clear the rules only after you approve the proposed change.

   **Note:** Changing the saved rule applies to later scans of tickets using that ticket type. It does not erase the scan history already recorded.

## Try these steps on your own event

Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call.

    Your email address    [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

No setup fees. No required monthly ticketing fee. No credit card required.

## Or have it done for you

Fai can set or clear a ticket type's repeat-scan rules, explain the hourly or daily limit and show the proposed change before asking you to approve it.

### In your dashboard, with Fai

For \<EVENT NAME\>, set the repeat-scan rules for \<TICKET TYPE NAME\>. Allow one scan per day and two scans per hour, show me the change, and wait for my approval

## Let Fai do it for you

Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above.

   [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

No setup fees. No required monthly ticketing fee. No credit card required.

## Questions you might have

Does a daily rule reset at midnight?:  No. Ticket Fairy checks the scans in the previous 24 hours from the new scan, so the window moves with the ticket rather than resetting at midnight.

Can one ticket have both a daily and an hourly limit?:  Yes. Add one Day rule and one Hour rule. The scanning app admits the holder only when the ticket is below both limits.

What happens when I leave the repeat-scan toggle off?:  For a ticket with no other re-entry setting, the first scan admits the holder and another scan for the same event is refused. Turn the toggle on when the ticket needs a daily or hourly repeat-entry rule.

Can Fai set a ticket's repeat-scan rules?:  Yes. Ask Fai to set or clear the rules for a named event and ticket type. She shows the proposed change and waits for your approval before saving it.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No required monthly ticketing fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/ticket-scanning-app)
- [Scan tickets at the door](https://www.ticketfairy.com/guides/scan-tickets-at-the-door)
- [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/guides/sell-a-multi-day-festival)
- [Set up ticket types](https://www.ticketfairy.com/guides/set-up-ticket-types)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

Everything in these guides is in your dashboard from the day you sign up.

- Set up your event in minutes
- Free events are free
- Fai, your co-pilot, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No required monthly ticketing fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/ticket-scanning-app)

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