--- title: "Set up a self-service check-in kiosk for your event | Ticket Fairy Guides" description: "Put a tablet and a badge printer by your event entrance so attendees check themselves in and print their own name badge. They scan the ticket from their email, or confirm their email address with a six-digit code, and each ticket gets one badge from the kiosk." canonical: "https://www.ticketfairy.com/guides/set-up-a-self-service-check-in-kiosk-for-your-event" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Set up a self-service check-in kiosk for your event At the door # Set up a self-service check-in kiosk for your event You want your registration queue to move without a volunteer at every tablet. At a self-service kiosk, attendees who have their ticket check in and print their own badge, and your registration desk looks after anyone who needs help. Takes: 5 minutes - [Start a kiosk link](#step-1) - [Name the kiosk](#step-2) - [Open the kiosk on the tablet](#step-3) - [Checking in at the kiosk](#step-4) - [Attendees without their ticket](#step-5) - [Check the kiosk works](#step-6) ## Before you start - You are an owner, admin or producer on the event. Only those roles can open the event's **Operations** page. - You have a tablet or laptop with a browser, a badge printer it can print to, and a USB or Bluetooth scanner for the QR codes on tickets. Without a scanner, attendees enter the code under the QR code. Your badge is set up in the Registration view of Desks. 1. ## Start a kiosk link In **Desks**, select **Registration**, then select **Set up a kiosk**. **Note:** The desk link dialog opens with **Self-service kiosk** chosen. A kiosk never lets anyone past a refusal or prints a second badge, so it has no switch for that. ![The Make a desk link dialog for a self-service kiosk, with the name and when the link stops working](https://www.ticketfairy.com/embeds/posters/marketing-event-registration--make-a-kiosk-link.png) *Make a kiosk link.* 2. ## Name the kiosk Enter where it stands in **Name**, such as Kiosk by the main entrance, then select **Make link**. **Note:** Every check-in and badge from the kiosk is recorded under this name. If you leave **Works until** empty, the link stops the day after the event. 3. ## Open the kiosk on the tablet Scan the link's QR code with the tablet, or select **Copy link** and open it there. **Warning:** You only see the address once. If you lose it, select **Get a new link** in Desks and links. ## Checking in at the kiosk The kiosk shows your event's name and asks attendees to hold the QR code on their ticket under the scanner, or enter the code below it. It checks them in, prints their badge and goes back to the start after each person, or after 60 seconds if nobody is using it. Attendees with no ticket yet see a QR code to buy one on their phone. ![Self-service kiosk for a conference, asking attendees to scan the QR code on their ticket, with the email option and a QR code to buy a ticket](https://www.ticketfairy.com/embeds/posters/marketing-event-registration--kiosk.png) *The kiosk as attendees see it.* ## Attendees without their ticket Someone who left their ticket behind selects the email option under the scan field, enters the email address their ticket was sent to, and gets a six-digit code there that works for 10 minutes. With the code they choose whose badge to print. The kiosk says the same thing whether or not the email has a ticket, so nobody at the kiosk can see who is coming. ![Kiosk email step where an attendee enters the email their ticket was sent to and asks for a six-digit code](https://www.ticketfairy.com/embeds/posters/marketing-event-registration--kiosk-email-step.png) *Finding a ticket by email at the kiosk.* 4. ## Check the kiosk works At the kiosk, scan a test ticket you issued to your team. **Note:** The kiosk says "Your badge is printing. Take it from the printer." and the Registration view counts the check-in and the badge. ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai makes, changes or stops a kiosk link after you confirm, and turns finding a ticket by email on or off in the badge setup. Open Desks and links and select **Get a new link** to see a kiosk link's address. ### In your dashboard, with Fai ``` Make a self-service kiosk link called Kiosk by the main entrance for ``` ## Accept scanned tickets only 1. ### Turn email lookup off In Registration, select **Badge and desk setup**, turn off **Kiosks can find a ticket by email**, then select **Save**. **Note:** The kiosk then asks for the ticket's QR code only, and sends anyone without it to the registration desk. Fai turns finding a ticket by email on or off after you confirm. ### In your dashboard, with Fai ``` At , stop the kiosks finding tickets by email ``` ## Close the kiosk 1. ### Stop its link In **Desks and links**, select **Stop link** beside the kiosk, then confirm. **Note:** The tablet then says "This kiosk is closed" and sends attendees to the registration desk. You can't turn a stopped link back on. Fai stops a kiosk link after you confirm. ### In your dashboard, with Fai ``` Close the Kiosk by the main entrance at ``` ## Questions you might have **Can the kiosk print without the print dialog?** Yes, in Google Chrome started with its kiosk printing option (--kiosk-printing) on the tablet, which prints straight to the tablet's default printer. Set the badge printer and paper size as the default first. **What if an attendee needs a second badge?** The kiosk prints each ticket's badge once, and says "Your badge was already printed. Please ask at the registration desk for a new one." A team member prints another at the registration desk with a reason. **How many email codes can one kiosk send?** Up to 3 an hour for one email address and 2,000 a day for the kiosk. Each code allows 5 tries. **Can someone look up another person's ticket at the kiosk?** No. There is no name search at the kiosk, and a code opens only the tickets sent to that email address. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) - [Check in attendees and print name badges at your event registration desk](https://www.ticketfairy.com/guides/check-in-attendees-and-print-badges-at-registration) - [Let event staff work a desk from their phone with a desk link](https://www.ticketfairy.com/guides/let-event-staff-work-a-desk-from-their-phone) - [Prepare your door team for event day](https://www.ticketfairy.com/guides/prepare-your-door-team) - [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/guides/issue-entry-passes-to-your-crew) - [Let ticket holders pick the conference sessions they attend](https://www.ticketfairy.com/guides/let-ticket-holders-pick-the-sessions-they-attend) - [Scan delegates into event sessions at the door and see who came](https://www.ticketfairy.com/guides/scan-ticket-holders-into-sessions-and-see-who-came) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. 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