Set up a TikTok pixel for your events
Put your TikTok tag on your Ticket Fairy event pages and checkout, so TikTok can see which ticket sales came from which campaign.
- Who it is for
- Anyone running TikTok ads for an event
- How long it takes
- 5 minutes
- Checked against the dashboard
Steps
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Copy your TikTok pixel ID or its snippet
Get it from your TikTok ads account. Either the ID on its own or the whole snippet works, so take whichever TikTok puts in front of you. You need to be an owner, an admin or on marketing for this brand. If you are a promoter or on stats, ask one of them to do this part.
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Add it in your brand settings
Open the TikTok tab in Network Conversion Tracking Pixels and paste the pixel ID. You can add more than one, so an agency running two TikTok accounts against the same event can add both.
Brand settings, Integrations, Tracking pixels. -
Or paste the snippet and let it work the rest out
Import Tracking Pixel takes the snippet exactly as TikTok gave it to you, recognises the network and extracts the ID. It is the faster route when you have the code in front of you rather than the number.
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Know what fires, and when
Your TikTok tag runs ttq.page() when it loads. On top of that, Ticket Fairy sends ViewContent when someone opens your event page, InitiateCheckout when they start buying, and Purchase when the sale completes. Those are not the standard names TikTok lists, so set your conversion up against these ones and it will match. The purchase reaches TikTok without an amount on it today, so count your conversions there and take the revenue from your Ticket Fairy reports.
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Check a sale reports back
Buy a ticket on your own event, or use a test order, and look for the purchase event in TikTok. Seeing it arrive is the whole check: TikTok does not receive an amount from us today, so an empty value there is normal and not a sign that anything is wrong.
Or ask an assistant to do it
Fai, the assistant inside your dashboard, can add this pixel for you, and so can your own AI assistant through our MCP server. You still need the pixel ID from TikTok, and both stop and ask you to approve the change before they make it.
In your dashboard, with Fai
Add a TikTok tracking pixel to this brand. The ID is <your TikTok pixel ID>.
From your own assistant, over MCP
Connect your assistant to our MCP server and ask it:
The setup on that page starts your assistant in read-only mode, where it can look
but change nothing. Take --read-only out of it to let the assistant
do this for you. It then asks you to approve each change before it makes it.
Pick the brand I sell under, list its tracking pixels, then add a TikTok pixel with ID <your TikTok pixel ID>.
Questions people ask about this
- How do I add a TikTok pixel to my event page?
- Open the TikTok tab in Network Conversion Tracking Pixels and paste the pixel ID. You can add more than one, so an agency running two TikTok accounts against the same event can add both. It then fires on every event page under that brand and through checkout, so you set it up once rather than per event.
- Which TikTok events does Ticket Fairy fire?
- Three. These are the names you will see in your own dashboard: ViewContent when someone opens your event page, InitiateCheckout when they begin buying, and Purchase when the sale completes. TikTok has standard names of its own that these do not match, so build your conversion against the names above rather than picking one from its standard list. The purchase does not carry an amount today, so TikTok counts the sale but does not show what it was worth.
- Can I paste the whole TikTok snippet instead of finding the ID?
- Yes. Use Import Tracking Pixel and paste the snippet as TikTok gave it to you. Ticket Fairy works out which network it belongs to and pulls the ID out, so you do not have to hunt for it.
- Will my TikTok pixel fire if buyers check out on my own website?
- Yes. The embedded checkout fires the same events at the same points as the hosted checkout, so a sale on your own site is attributed the same way.
Where to go next
Run your next event on Ticket Fairy
Create an account and set your first event up in an afternoon, with these guides beside you.