--- title: "Choose who pays the ticketing fee on your event | Ticket Fairy Guides" description: "Decide whether buyers pay the ticketing fee on top or you include it in your ticket price, and see what each choice means for your price and your payout." canonical: "https://www.ticketfairy.com/guides/set-who-pays-the-fees" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Choose who pays the ticketing fee on your event Getting paid # Choose who pays the ticketing fee on your event When you set up a paid event, you decide whether your buyers pay Ticket Fairy's ticketing fee on top of your ticket price or you include it in the price. You decide once per event, before your first ticket type, and you know exactly what buyers pay and what you receive. Takes: 5 minutes - [Choose on the Tickets page before the first ticket type](#step-1) - [The three choices](#step-2) - [Or choose it while creating the event](#step-3) - [Read the ticket prices under your choice](#step-4) - [Check the event page as a buyer](#step-5) ## Before you start - You're an owner or admin of the event. People with the Promoter, Stats or Door Staff role do not see the Tickets page. - You have not created a ticket type yet, or you are happy with the choice you already made. Ticket Fairy prevents a switch between Added and Absorbed once ticket types exist. - You know the ticket prices you want buyers to see, and whether your agreement with the venue or artist is on the face value or on what you receive. 1. ## Choose on the Tickets page before the first ticket type Open your event, select **Tickets** and, on the **Inventory** tab, choose a card under **Ticketing Fees**. Ticket Fairy saves your choice as soon as you select it and shows a confirmation. **Note:** Once a ticket type exists, you cannot switch between Added and Absorbed, because each ticket type's prices were prepared under the current choice. You can still change between Added and Added Later where Added Later is available. ![Tickets page with the Ticketing Fees choice set to Added above the Ticket Types table showing prices including fees](https://www.ticketfairy.com/embeds/posters/marketing-tickets--inventory.png) *Tickets, Inventory, Ticketing Fees.* ## The three choices With **Added**, the buyer pays the ticketing fee and sees one all-inclusive price on your event page, and you receive the full ticket price. With **Absorbed**, the buyer pays exactly the ticket price and the fee comes out of what you receive, and with **Added Later** the buyer sees the ticket price on the page and the fee at checkout. **Note:** Added is the recommended choice and the default on a new event. Added Later is not available for events in Australia, the United Kingdom or the United States. 2. ## Or choose it while creating the event While you create the event, the **Ticketing fees** section of the sales and settings step offers the same three cards. Choose it here when you have already decided, and the Tickets page shows the same choice afterwards. ![Create-event wizard sales and settings step with the Ticketing fees choice](https://www.ticketfairy.com/embeds/posters/marketing-event-templates--sales-and-settings.png) *Events, Create Event, Sales and settings.* 3. ## Read the ticket prices under your choice In **Ticket Types**, **Face Value** is the price you entered. The next column is the price including fees under Added, which is what the buyer pays, or the price excluding fees under Absorbed, which is what you receive. **Note:** Free tickets have no fee, whichever you choose. A price of zero stays zero for the buyer and for you. ![Tickets page with the Ticketing Fees choice set to Absorbed and the Ticket Types table showing the price excluding fees](https://www.ticketfairy.com/embeds/posters/marketing-tickets--fees-absorbed.png) *Tickets, Inventory, Absorbed.* 4. ## Check the event page as a buyer Open your public event page and look at the price beside a ticket type. Under Added it shows the all-inclusive amount marked as including fees, under Absorbed the ticket price, and under Added Later the ticket price marked as excluding fees with the fee shown in the basket. ![Event page ticket list with General Admission at A$45 and VIP at A$120, each marked incl. fees](https://www.ticketfairy.com/resources/images/consumer-posters/consumer-ticket-selection--event-page.png) ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can set who pays the ticketing fee on an event and explains what each choice does to the price and your payout. She refuses a switch between Added and Absorbed once ticket types exist and asks you to approve any change first. The whole workflow is also in the dashboard. ### In your dashboard, with Fai ``` For , tell me which ticketing fee choice is set and what a ticket would cost the buyer and pay me under each choice, then set it to if that is still possible ``` ## Change the choice on an event that has ticket types Delete the ticket types, choose the new card under **Ticketing Fees**, then create the ticket types again. A ticket type that has sold cannot be deleted, so an event with sales keeps its choice. **Note:** Orders already placed keep the amount you received at the time. A change to the choice only affects tickets sold afterwards. Fai can make the change once the event has no ticket types, and tells you when it is locked. ### In your dashboard, with Fai ``` Switch to absorbed ticketing fees, and tell me first whether it still can be switched ``` ## Questions you might have **Which choice should I make?** Added, unless the price on your poster has to be the price at checkout. Added keeps your full ticket price and shows the buyer one inclusive amount. Absorbed suits an advertised round price, and you plan for the fee coming out of it. **Why can't I switch between Added and Absorbed?** Because ticket types exist. Each ticket type's buyer price and your amount were prepared under the current choice when it was saved, and they are not recalculated by the switch. Delete the ticket types first, or keep the current choice. **How much is the ticketing fee?** It depends on the ticket price and the event's country. It falls as a percentage as prices rise, with a small minimum on low prices, and free tickets have none. Your Ticket Types table shows the exact amount for every price you enter. **Does the choice change what I am paid on existing orders?** No. Each order keeps the amount you receive at the moment it's placed, and your reports and payout use that amount. The choice affects tickets sold after you change it. **Why is Added Later unavailable on my event?** Added Later is not offered for events in Australia, the United Kingdom or the United States. Choose Added or Absorbed there. **Can one ticket type pass the fee on and another absorb it?** No. The choice is made once for the whole event and applies to every ticket type and add-on on it. Set up a separate event when two events need different treatments. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/payments-and-payouts) - [Set up ticket types](https://www.ticketfairy.com/guides/set-up-ticket-types) - [Create an event](https://www.ticketfairy.com/guides/create-an-event) - [What should you compare when choosing a ticketing platform?](https://www.ticketfairy.com/guides/compare-ticketing-platforms) - [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/guides/sell-add-ons-with-your-tickets) - [Take ticket money with a payment processing account](https://www.ticketfairy.com/guides/connect-a-payment-account) - [Check the payout for your event](https://www.ticketfairy.com/guides/check-your-payout) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/payments-and-payouts) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)