--- title: "Take notes on your event calls with Fai | Ticket Fairy Guides" description: "Send Fai's notetaker to a Zoom, Google Meet or Microsoft Teams call about your event and get a summary, the follow-ups agreed and notes you can share, filed under the event." canonical: "https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Take notes on your event calls with Fai Running your event day to day # Take notes on your event calls with Fai Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Advance calls, production meetings and security briefings decide half of what happens on show day. Fai's notetaker joins the call for you and files what was agreed under the event, so nobody on the call has to take notes. Takes: 5 minutes [Watch the video: Take notes on your event calls with Fai](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/take-notes-on-your-event-calls-with-fai/a619563c180f14e987b7d6790c2c44d3ee69c05a3a16c4cc4de4ada6a2684294/8a23985ec993db26/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-take-notes-on-your-event-calls-with-fai-8a23985ec993.vtt) ***Watch how it's done** 1 min 57 s, with captions.* - [Open the event's Meetings](#step-1) - [Send the notetaker to a call](#step-2) - [The notetaker's progress on each call](#step-3) - [Read the notes](#step-4) ## Before you start - You are an owner or admin of the brand the event belongs to. - You have the link to the call: a Zoom, Google Meet or Microsoft Teams meeting. 1. ## Open the event's Meetings [Play from here](#guide-video) Open the event, select **Operations**, then select **Meetings** in the list of sections. **Note:** You see every call the notetaker was sent to for this event, and where each one is up to. If a section is not in the list, select **More sections** and open it there. ![Event Meetings with three calls and one open, showing the summary, the follow-ups agreed on the call and the notes to share](https://www.ticketfairy.com/embeds/posters/marketing-event-mail-and-meetings--meetings.png) *Meetings, with one call's notes open.* 2. ## Send the notetaker to a call [Play from here](#guide-video) Select **Send the notetaker**, paste the link into **Call link**, enter a **Name of the call** and select **Send the notetaker**. **Note:** The name is optional, but "Advance call with the tour manager" is easier to find later than a link. Send it before the call starts; the notetaker joins when the call does. ![Dialog for sending the notetaker to a call, with a call link and a name for the call](https://www.ticketfairy.com/embeds/posters/marketing-event-mail-and-meetings--send-notetaker.png) *Send the notetaker.* ## The notetaker's progress on each call [Play from here](#guide-video) Each call in the list shows where the notetaker is: **Waiting to join** before the call starts, **Recording** while it is on the call, then **Notes ready** once Fai has finished the notes after the call. **Not recorded** means the notetaker could not record the call, usually because the link was wrong; send it again with the right link. **Called off** means someone on your team stopped it. 3. ## Read the notes [Play from here](#guide-video) Select a call marked **Notes ready** to read its **Summary**, the **Follow-ups agreed on the call** and the **Notes to share**. **Note:** Each follow-up shows who took it on and by when, where the call made that clear. The notes to share are ready to send to everyone who was on it. ## Or have it done for you Fai sends the notetaker to a call link you give her, tells you where it is up to, and finds and reads the notes from earlier calls. She asks before the notetaker joins a call. ### In your dashboard, with Fai ``` Send the notetaker to this call for : ``` ## Call off the notetaker [Play from here](#guide-video) 1. ### Stop the notetaker joining or recording Select the call, select **Call off the notetaker**, then **Call it off**. **Note:** The notetaker does not join, or leaves if it is already on the call, and Fai makes no notes. Choose **Keep it** to change your mind. Fai tells you where the notetaker is up to, and calls it off when you ask. She waits for your yes first. ### In your dashboard, with Fai ``` Call off the notetaker for the security briefing on ``` ## Questions you might have **Can the notetaker join calls from my calendar without a link?** Yes, once Ticket Fairy support connects your calendar. Fai works out which of your events each calendar call is about, and when she is confident of the match, she keeps its notes in that event's Meetings. If she is not sure which event a call is about, she does not add its notes to an event. Select How it works in Meetings to see whether a calendar is connected. **Which calls can the notetaker join?** Zoom, Google Meet and Microsoft Teams calls. You can't send the notetaker to a link for anything else. **Who can see the notes?** The owners, admins and producers of your brand who open the event's Meetings. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) - [Read your event's email in one inbox](https://www.ticketfairy.com/guides/read-your-event-email-in-one-inbox) - [Track every artist booking for your event](https://www.ticketfairy.com/guides/book-and-brief-your-artists) - [Keep the jobs behind your event moving](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track) - [Run your event from its Today page](https://www.ticketfairy.com/guides/run-your-event-from-its-today-page) - [Find any performer, stage or day on your event](https://www.ticketfairy.com/guides/find-any-performer-stage-or-day-on-your-event) - [Balance your event team's workload](https://www.ticketfairy.com/guides/balance-your-event-teams-workload) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)