--- title: "Make a second person send every payment from your event money | Ticket Fairy Guides" description: "Turn on payment approvals in Vault so every payment from your event money needs two people: one prepares it and a different owner sends it. It covers payment batches, single payments and recurring payments." canonical: "https://www.ticketfairy.com/guides/turn-on-payment-approvals" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Make a second person send every payment from your event money Vault and Capital # Make a second person send every payment from your event money Promoters and venue groups with a finance team want no single login able to pay out the takings of a show. With payment approvals in Vault, every payment is a two-person job, so a mistake or a stolen login can't send money on its own. Takes: 4 minutes [Watch the video: Make a second person send every payment from your event money](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/turn-on-payment-approvals/6a96c63770fa5ec42c36ca9543c609bfdd27d1573b0d7c9116b5172ed65f8f62/27b58ff7f36d5847/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-turn-on-payment-approvals-27b58ff7f36d.vtt) ***Watch how it's done** 2 min 6 s, with captions.* - [Open Pay several people](#step-1) - [Turn on Require a second person to send payments](#step-2) - [Confirm the rule](#step-3) - [Payments the rule covers](#step-4) - [Payments the rule leaves alone](#step-5) - [Check the rule is on](#step-6) ## Before you start - You're the owner of the brand. Authorized Ticket Fairy support can see the rule but can't change it. - At least two people on your team are owners, because with the rule on, the person who prepares a payment can't send it. 1. ## Open Pay several people [Play from here](#guide-video) Open **Vault**, select **Transfers**, then select **Pay several people**. **Payment approvals** is the first section on the page. ![The Vault Payment approvals with the Require a second person to send payments switch turned off](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--payment-approvals.png) *Vault, Pay several people, Payment approvals.* 2. ## Turn on Require a second person to send payments [Play from here](#guide-video) Turn on **Require a second person to send payments**. Vault then asks "Require a second person?". 3. ## Confirm the rule [Play from here](#guide-video) Select **Require a second person**. You see "A second person now needs to send each payment." ## Payments the rule covers [Play from here](#guide-video) With the rule on, one person prepares each payment and a different owner sends it. A payment batch is sent by someone other than the person who prepared it. A single payment from **New transfer** is prepared for approval as a one-payment batch, which someone else sends. A recurring payment is saved waiting for a second person, who approves or declines it before it is set up. ![The Vault New transfer review saying someone else on your team sends this payment, with Prepare for approval](https://www.ticketfairy.com/embeds/posters/marketing-vault-payments--prepare-for-approval.png) *A single payment when a second person must send it.* ## Payments the rule leaves alone [Play from here](#guide-video) Checking or retrying a payment that was already sent, confirming the funding of a payment that already exists and converting money between your own Vault balances need no second person, because none of them pays anyone new. 4. ## Check the rule is on [Play from here](#guide-video) Read the section again: the switch is on, and the line under it says the rule was last changed by you, with the date and time. **Note:** Teammates who can't change the rule see "A second person must send every payment." in its place. ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can tell you whether the rule is on and, for a brand owner, turn it on or off after you agree. MCP and the command line have no command for it. ### In your dashboard, with Fai ``` Turn on payment approvals for so a second person has to send every payment ``` ## Turn payment approvals off [Play from here](#guide-video) 1. ### Turn off the switch Turn off **Require a second person to send payments**, then select **Stop requiring it** in "Stop requiring a second person?". **Note:** From then on, the person who prepares a payment can send it on their own. Batches already prepared can then be sent by whoever prepared them. Fai can turn the rule off for a brand owner, after she shows you the change and you agree. ### In your dashboard, with Fai ``` Turn off payment approvals for ``` ## Questions you might have **Why can't I turn the switch on?** Only the brand owner can change the rule, and everyone else sees "Only the account owner can change this." under it. Ask the owner to change it. **I'm the only owner. What happens if I turn it on?** Nobody else can send what you prepare, so payments wait. Add a second owner to the brand first, or leave the rule off. **Does Fai get round the rule?** No. Fai never sends money on her own, and when she sends a batch for you after you agree, the same rule applies: she can't send one you prepared. **Two of us changed the setting at the same moment. Whose change won?** Whoever saved first. The second person sees "Someone else changed this setting a moment ago. We've loaded the latest version. Check it and try again." and the switch shows the current rule. **What happens when I pay one person with the rule on?** The transfer dialog says "Someone else on your team sends this payment" and its button reads **Prepare for approval**. Your payment becomes a batch of one payment, **Ready to send**, and another owner opens it under Pay several people and sends it, keeping or changing the date you asked for. **I turned the rule on while a teammate was paying someone. What happens to their payment?** Nothing is sent. They see "Your team now needs a second person to send payments" in the transfer dialog and prepare the payment for approval instead. **Is the change recorded?** Yes. The section says who last changed it and when, and each change is in the brand's activity log. **What do I check when Vault asks me to confirm it's me?** **You are approving** at the top of the check names what you are doing, such as **Approve a payment**, with the exact amount and who the money goes to. Continue only if they match what you want to do. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/guides/pay-several-people-at-once) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient) - [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/guides/let-fai-prepare-your-finance-work) - [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/guides/open-a-vault-account) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy is not a direct lender and does not make credit decisions. Ticket Fairy acts solely as a technology provider, connecting event businesses with third-party lending partners. All funding decisions, terms, and conditions are determined by the respective lending partners. ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. 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