--- title: "Make a second person send every payment from your event money | Ticket Fairy Guides" description: "Turn on payment approvals in Vault so every payment from your event money needs two people: one prepares it and a different owner or admin sends it. It covers payment batches, single payments and recurring payments." canonical: "https://www.ticketfairy.com/guides/turn-on-payment-approvals" --- # Make a second person send every payment from your event money | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Make a second person send every payment from your event money Vault and Capital # Make a second person send every payment from your event money Promoters and venue groups with a finance team want no single login able to pay out the takings of a show. Payment approvals in Vault make every payment a two-person job, so a mistake or a stolen login can't send money on its own. Turn on payment approvals in Vault so every payment from your event money needs two people: one prepares it and a different owner or admin sends it. It covers payment batches, single payments and recurring payments. For: Owners who want two people on every payment from their event money Takes: 4 minutes - [Open Pay several people](#step-1) - [Turn on Require a second person to send payments](#step-2) - [Confirm the rule](#step-3) - [Payments the rule covers](#step-4) - [Payments the rule leaves alone](#step-5) - [Check the rule is on](#step-6) ## Before you start - You're the owner of the brand. Admins and Ticket Fairy support see the rule but can't change it. - At least two people on your team are owners or admins, because with the rule on, the person who prepares a payment can't send it. 1. ## Open Pay several people Open **Vault**, select **Transfers**, then select **Pay several people**. **Payment approvals** is the first section on the page. ![Ticket Fairy Vault Payment approvals with the Require a second person to send payments switch turned off](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--payment-approvals.png) Vault, Pay several people, Payment approvals. 2. ## Turn on Require a second person to send payments Turn on **Require a second person to send payments**. "Require a second person?" asks you to confirm. 3. ## Confirm the rule Select **Require a second person**. "A second person now needs to send each payment." confirms it. ## Payments the rule covers With the rule on, one person prepares each payment and a different owner or admin sends it. A payment batch is sent by someone other than the person who prepared it. A single payment from **New transfer** is prepared for approval as a one-payment batch, which someone else sends. A recurring payment is saved waiting for a second person, who approves or declines it before it is set up. ![Ticket Fairy Vault New transfer review saying someone else on your team sends this payment, with Prepare for approval](https://www.ticketfairy.com/embeds/posters/marketing-vault-payments--prepare-for-approval.png) A single payment when a second person must send it. ## Payments the rule leaves alone Checking or retrying a payment that was already sent, confirming the funding of a payment that already exists and converting money between your own Vault balances need no second person, because none of them pays anyone new. 4. ## Check the rule is on Read the section again: the switch is on, and the line under it says the rule was last changed by you, with the date and time. **Note:** Teammates who can't change the rule see "A second person must send every payment." in its place. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can tell you whether the rule is on and, for a brand owner, turn it on or off after you agree. MCP and the command line have no command for it. ### In your dashboard, with Fai Turn on payment approvals for \ so a second person has to send every payment ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Turn payment approvals off 1. ### Turn off the switch Turn off **Require a second person to send payments**, then select **Stop requiring it** in "Stop requiring a second person?". **Note:** From then on, the person who prepares a payment can send it on their own. Batches already prepared can then be sent by whoever prepared them. Fai can turn the rule off for a brand owner, after she shows you the change and you agree. ### In your dashboard, with Fai Turn off payment approvals for \ ## Questions you might have Why can't I turn the switch on?: Only the brand owner can change the rule, and everyone else sees "Only the account owner can change this." under it. Ask the owner to change it. I'm the only owner or admin. What happens if I turn it on?: Nobody else can send what you prepare, so payments wait. Add a second owner or admin to the brand first, or leave the rule off. Does Fai get round the rule?: No. Fai never sends money on her own, and when she sends a batch for you after you agree, the same rule applies: she can't send one you prepared. Two of us changed the setting at the same moment. Whose change won?: The first one saved. The second person sees "Someone else changed this setting a moment ago. We've loaded the latest version. Check it and try again." and the switch shows the current rule. What happens when I pay one person with the rule on?: The transfer dialog says "Someone else on your team sends this payment" and its button reads **Prepare for approval**. Your payment becomes a batch of one payment, **Ready to send**, and another owner or admin opens it under Pay several people and sends it, keeping or changing the date you asked for. I turned the rule on while a teammate was paying someone. What happens to their payment?: Nothing is sent. They see "Your team now needs a second person to send payments" in the transfer dialog and prepare the payment for approval instead. Is the change recorded?: Yes. The section says who last changed it and when, and the brand's activity log keeps each change. What do I check when Vault asks me to confirm it's me?: **You are approving** at the top of the check names what you are doing, such as **Approve a payment**, with the exact amount and who the money goes to. Continue only if they match what you want to do. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/guides/pay-several-people-at-once) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient) - [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/guides/let-fai-prepare-your-finance-work) - [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/guides/open-a-vault-account) - [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/guides/read-your-vault-balances) - [See what your event earned and when you get paid](https://www.ticketfairy.com/guides/see-what-your-event-earned) - [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/guides/receive-money-in-global-accounts) - [Pay everyone you owe for an event](https://www.ticketfairy.com/guides/pay-everyone-you-owe-for-an-event) - [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/guides/manage-vault-invoices) - [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/guides/get-paid-with-vault-payment-links) - [Let your event team spend with Vault cards](https://www.ticketfairy.com/guides/issue-vault-cards) - [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/guides/freeze-cancel-or-change-a-vault-card) - [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/guides/issue-vault-cards-to-your-event-crew) - [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/guides/add-receipts-to-vault-card-payments) - [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/guides/report-a-problem-with-a-vault-card-payment) - [Track what your event team spends on Vault cards](https://www.ticketfairy.com/guides/track-vault-spending) - [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/guides/get-a-vault-statement) - [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/guides/convert-currencies-and-read-your-vault-activity) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) ### Tips for selling more tickets Practical advice from organisers who sell out, and every new guide as it is published. We respect your privacy. 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