Add-ons and referral rewards
Add parking, merchandise or an upgrade to your order
You can add extras to a ticket after you buy it, for as long as the organiser offers them. You choose the extras for one ticket at a time on your order page and pay for them separately.
Before you start
- You are logged in to the Ticket Fairy account that bought the order.
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Open the ticket on your order page
Open your order from My Tickets or from the link in your confirmation email. Each ticket has an Upgrades and Add-ons box under its QR code. Select + in the box on the ticket you want the extra for.
Note: The box has no + after the event ends, while the ticket is for sale, or when the event offers nothing you can add after buying.
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Choose the extras and the quantity
Choose a quantity beside each extra you want, then select Get add-ons. The Summary section shows the ticket the extras are added to.
Note: To add extras to another ticket, go back to the order page and select + on that ticket.
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Pay for the extras
Check the total on the review page and enter your payment details. The total can include a small upgrade handling fee, which is shown before you pay.
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Check your order
Your order page shows the new extras in the ticket's Upgrades and Add-ons box, and we email you an updated confirmation.
Questions you might have
- Why is there no + button on my ticket?
- The event has ended, the ticket is listed for sale, the event offers no extras after buying, or a refund on the order is still being processed. If your ticket is for sale, take it off sale first and the button comes back.
- Can I add more than one of an extra?
- Yes, up to the limit the organiser sets for each ticket. The quantity list only offers what you can still add.
- What if an extra is sold out?
- Where the organiser runs a waiting list for it, the page says the extra is sold out and lets you join the waiting list instead. You get an email when you are added.
- Can I get a refund on an extra?
- Ask the organiser through our support team. The upgrade handling fee is not refundable.