---
title: "Buy tickets to an event | Ticket Fairy Help"
description: "Choose your tickets on the event page, enter your details at checkout and pay. Your tickets arrive by email and on your order page."
canonical: "https://www.ticketfairy.com/help/buy-tickets"
---

# Buy tickets to an event | Ticket Fairy Help

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Help](https://www.ticketfairy.com/help)
3. Buy tickets to an event

Buying tickets

# Buy tickets to an event

You buy tickets on the event's own page. It takes a few minutes, and you do not need an account first.

- [Choose your tickets](#step-1)
- [Go to checkout](#step-2)
- [Enter your details](#step-3)
- [Pay](#step-4)
- [Check your confirmation](#step-5)

1. ## Choose your tickets

   On the event page, select **Select** beside the ticket type you want, then use **+** and **-** to set how many. Prices include fees where the page says incl. fees.

   **Note:** Most events let you buy up to 10 tickets in one order.
          ![Event page with the Get Tickets box listing General Admission and VIP tickets](https://www.ticketfairy.com/embeds/posters/consumer-ticket-selection--event-page.png)
2. ## Go to checkout

   Select the button under the tickets, for example **Get 1 Ticket**. We hold your tickets for 10 minutes while you check out.

   **Note:** If the time runs out, the page says your cart has expired and takes you back to the event page to start again.
          ![Event page with one General Admission ticket chosen and the Get 1 Ticket button](https://www.ticketfairy.com/embeds/posters/consumer-ticket-selection--ticket-selected.png)
3. ## Enter your details

   Enter your name and email address, then enter the email address again to confirm it. Start typing your address and choose it from the list, or select **Enter address manually**. Where the event asks for them, enter the name of each person going.

   **Warning:** Check your email address carefully. It is where we send your tickets.
          ![Checkout with the name, email address, phone number and address fields](https://www.ticketfairy.com/embeds/posters/consumer-checkout--details.png)
4. ## Pay

   Choose how to pay and enter your card details, or use Apple Pay, Google Pay or another way shown. Select the box to agree to the terms of sale, then select **Submit Payment**.

   **Note:** Free tickets have **Complete Registration** instead, with no payment.
5. ## Check your confirmation

   The page says **Your tickets are confirmed!**. We email your confirmation with your tickets attached. Select **View your order** to see them now.

## Questions you might have

Do I need an account to buy?:  No. Checking out sets up an account for your email address. Log in later with a code we email you to manage your tickets.

Why does a ticket say Tickets in Carts?:  Other people are holding the last tickets while they check out. Refresh the page in a few minutes: tickets they do not buy come back on sale.

Why can I only choose one ticket type?:  Some events allow one ticket type per order. Place a second order for another type.

What will I see on my bank statement?:  A short form of the event's name, often with Tkts after it. Add-ons bought later can show Addons instead. Contact our support team if you do not recognise a charge.

Is there a limit on how many tickets I can buy?:  Yes, the organiser sets one. The page tells you the most you can buy when you choose more.

## More help

- [Use a promo code](https://www.ticketfairy.com/help/use-a-promo-code)
- [What do I do if my payment does not go through?](https://www.ticketfairy.com/help/if-your-payment-does-not-go-through)
- [Find your order and your tickets](https://www.ticketfairy.com/help/find-your-order)
- [Unlock a password-protected event](https://www.ticketfairy.com/help/unlock-a-password-protected-event)
- [Join the waiting list for a sold-out event](https://www.ticketfairy.com/help/join-a-waiting-list)
- [All help articles](https://www.ticketfairy.com/help)

## Still need help?

Ask our assistant about your order. If it cannot sort it out, leave a message and our support team replies by email.

   [Chat with us](#contact)

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This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)