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Buying tickets

Unlock a password-protected event

Some events are private. You enter the password once, and the event page then works as usual.

Before you start

  • The event password, from the organiser or your invitation.
  1. Enter the password

    Open the event link. Enter the password in Please enter the password for this event, then select Enter Event.

    Welcome card asking for the event password with the Enter Event button
  2. Buy your tickets

    The event page opens. Choose your tickets and check out as usual. You stay unlocked until you close your browser.

Questions you might have

It says Incorrect password.
Check the spelling and capitals, or ask the organiser for the password again. Some passwords stop working after a date the organiser sets.
I have a code, not a password.
A code that unlocks tickets is entered on the event page. See the promo code article.

Still need help?

Ask our assistant about your order. If it cannot sort it out, leave a message and our support team replies by email.