---
title: "Advance your performers before the show | Panduan Ticket Fairy"
description: "Collect each performer's travel, hotel, schedule, technical and hospitality needs for your event, let their agent or tour manager fill in their part from a link with no sign-in, and sign each advance off when everything is confirmed."
canonical: "https://www.ticketfairy.com/id/guides/advance-your-performers-before-the-show"
---

# Advance your performers before the show | Panduan Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Panduan](https://www.ticketfairy.com/id/guides)
3. Advance your performers before the show

Menjalankan produksi

# Advance your performers before the show

Promoters, bookers and production managers advance every act on the line-up, chasing agents and tour managers for flights, input lists and riders across weeks of email. Advancing keeps each performer's details in one sheet that Fai starts for you and their team fills in, so you can see at a glance who is ready for show day.

Collect each performer's travel, hotel, schedule, technical and hospitality needs for your event, let their agent or tour manager fill in their part from a link with no sign-in, and sign each advance off when everything is confirmed.

Untuk:  Getting every performer's details agreed before show day

Perlu waktu:  10 menit

- [Open Advancing](#step-1)
- [Filter to the performers who need you](#step-2)
- [Open a performer's advance](#step-3)
- [Set the due date](#step-4)
- [Check Fai's answers](#step-5)
- [Add a contact from their team](#step-6)
- [Ask their team to fill in their part](#step-7)
- [What their team sees](#step-8)
- [Confirm each section](#step-9)
- [Sign off the advance](#step-10)

## Sebelum mulai

- You are an owner, admin or producer on the event. The event's **Management** page opens for those roles only.
- Your performers are on the event's line-up. Each one gets an advance when you open Advancing.

1. ## Open Advancing

   Open the event, select **Management**, then select **Advancing** in the list of sections.

   **Catatan:** Each row shows how many sections are confirmed, what is still needed and how many days are left before the show. If Advancing is not in the list, select **More sections** and open it there.
          ![Ticket Fairy Advancing list for a festival, with each performer's confirmed sections, what is still needed, days to go and status](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--list.png)    Every performer's advance.
2. ## Filter to the performers who need you

   Choose a filter above the list.

   - **Needs attention**: A section sent back for changes, a due date that has passed, or a show 14 days away or less with sections still open.
   - **Waiting on their team**: Performers with sections you asked their team to fill in.
   - **Ready to sign off**: Every section is confirmed.
   - **Signed off**: Advances you have already signed off.
3. ## Open a performer's advance

   Select a performer's row to open their advance.

   **Catatan:** The first time anyone opens it, Fai fills in the empty answers she finds in the booking, travel, hotel, schedule and documents, and marks each one **Filled by Fai** with where it came from. She never replaces an answer a person gave.
          ![Ticket Fairy advance for one performer, with the due date, buttons to ask their team, ask Fai, print and sign off, each section with its status, and their team's contacts and links](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--sheet.png)    One performer's advance.
4. ## Set the due date

   Optional: change **Due date** to when you need everything by.

   **Catatan:** It starts at 14 days before the performance. Once it passes, the performer shows under Needs attention.
5. ## Check Fai's answers

   In each section Fai filled, select **Accept** beside an answer that is right, or change it and select **Save**.

   **Catatan:** Select **Accept all of Fai's answers** to accept a whole section at once. A section opens by itself when it needs you: sent back for changes, answered by their team, or filled by Fai.
6. ## Add a contact from their team

   Under **Their team**, select **Add a contact**, enter their **Name**, **Role** and **Email**, then select **Add a contact**.

   **Catatan:** Enter the role in your own words or choose one such as Tour manager. When Fai found people in the booking or its documents, select **Add** beside one to start from their details.
          ![Ticket Fairy Add a contact dialog filled in from an agent Fai found in a booking document, with name, role, email and suggested roles](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--add-contact.png)    Add a contact, started from one Fai found.
7. ## Ask their team to fill in their part

   Select **Ask their team**, choose who it goes to in **Send to** and the sections under **What they can see and fill in**, then select **Send**.

   **Catatan:** Payment and settlement is left out unless you add it. Under **More details** you can change the subject and how long the link works, from 7 to 90 days, 30 by default.
   **Peringatan:** The email goes as soon as you select Send. Select **Copy a link instead** to send the link yourself.
          ![Ticket Fairy dialog to ask a performer's team for details, with the contact, the sections the link opens and the message](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--ask-their-team.png)    Ask their team for details.

## What their team sees

The contact opens the link on any phone or computer with no sign-in, and sees only the sections you chose, with what is still needed at the top. When they save an answer, that section shows as Received on your advance; when they select **Mark this section complete**, it shows that their team says it is complete, and it stays yours to confirm. Once you sign the advance off, their page shows it read only.

       ![Ticket Fairy advance page a tour manager opens from the link, with the sections to fill in, what is still needed and a file upload](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--their-page.png)    The page their team fills in.

8. ## Confirm each section

   Check their answers and files, then choose **Confirmed** in the section's status.

   **Catatan:** Choose **Needs changes** to send it back, then ask their team again. Use **Notes for your team** for anything the performer's team must not see.
9. ## Sign off the advance

   Select **Sign off**, then confirm.

   **Catatan:** When every section is confirmed the performer shows as Ready to sign off. If some are not, the dialog says how many and you can sign off anyway.

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## Atau minta dikerjakan untuk Anda

Fai reads every advance, fills in empty answers from the booking and documents, changes a section's answers or status, adds contacts, emails a contact the link to their part and signs an advance off or reopens it. She shows you each change or email and waits for your yes first, and she never shows the link itself in the conversation.

### Di dasbor Anda, dengan Fai

Which performers at \<EVENT NAME\> still have their advance open, and send Bicep's tour manager a link to fill in their travel and technical sections

## Biarkan Fai mengerjakannya untuk Anda

Fai bekerja di dalam dasbor Ticket Fairy Anda. Buat akun Anda, buka Fai dan tempel perintah di atas.

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## Reopen a signed-off advance

1. ### Reopen it

   Open the performer's advance, select **Reopen**, then confirm.

   **Catatan:** Your team and the performer's team can change it again until you sign it off. You cannot ask their team for more while it is signed off.

Fai reopens a signed-off advance when you ask, after you confirm.

### Di dasbor Anda, dengan Fai

Reopen Bicep's advance for \<EVENT NAME\>, their flights have changed

## Stop a link

1. ### Stop the link

   Under **Their team**, select **Stop link** beside the link, then confirm.

   **Catatan:** It stops working straight away and what they already filled in stays. Removing a contact, or changing their email address, stops their links too.

Fai stops a contact's link when you ask, after you confirm.

### Di dasbor Anda, dengan Fai

Stop the advancing link we sent Bicep's agent for \<EVENT NAME\>

## Pertanyaan yang mungkin Anda punya

Does the performer's team need a Ticket Fairy account?:  No. They open the link from the email on any phone or computer, with no sign-in, and see only the sections you shared.

What happens when the link expires?:  Their page says the link has expired and asks them to contact you. Select Ask their team again to send a new link.

Does Fai read the files their team uploads?:  Yes, to fill in answers, unless the person uploading ticks "This file has bank or payment details". Fai never reads a file ticked that way, and a file in Payment and settlement is always treated as one.

What if a teammate changes the same section at the same time?:  The second save does not overwrite the first. The advance reloads with your teammate's version, and you make your change again on it.

Can I add a section the advance does not have?:  Yes. At the foot of the sections, enter a name such as Wi-Fi or security, then select Add section.

## Masih ada pertanyaan?

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