# Give ticket buyers an AI concierge | Panduan Ticket Fairy 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Panduan](https://www.ticketfairy.com/id/guides) 3. Give ticket buyers an AI concierge Fai, kopilot Anda # Give ticket buyers an AI concierge Buyers ask the same questions before they buy, about door times, age limits and what a ticket includes. A concierge widget on your own website replies from the answers you have entered, points buyers at the right event, and passes the rest to you. Put an assistant on your own site that answers what buyers ask before they buy, from the answers you gave it. Untuk: Answering buyer questions on your own website Perlu waktu: 9 menit - [Create a widget for the brand](#step-1) - [Enter what the concierge should know](#step-2) - [Preview it before your buyers see it](#step-3) - [Put it on your site](#step-4) ## Sebelum mulai - You are an owner or admin of the brand. The concierge is limited to those two roles because it speaks to the public for you. - The concierge is switched on for your brand. Where it is not, the page says so and offers to put you in touch. - You have the ten questions your buyers actually ask. Take them from your inbox rather than from imagination, because the real ones are duller and more specific. 1. ## Create a widget for the brand Open the concierge builder and select **Create widget**. **Catatan:** One widget can cover a whole brand or a single event. Start with the brand, because a buyer who opens the wrong event still gets an answer. 2. ## Enter what the concierge should know Select **+ Add a topic** for each question your buyers ask, and enter the answer you would give them yourself. **Catatan:** Enter the answer you would send at two in the morning, not the one from your terms page. Door times, age limits, bag rules and refunds earn their place first. ![Ticket Fairy concierge knowledge base with question and answer entries the assistant replies from](https://www.ticketfairy.com/embeds/posters/features-concierge-builder-knowledgebaseeditor--with-entries.png) The concierge knowledge base, with entries in it. 3. ## Preview it before your buyers see it Save the widget and select **Open preview**. **Catatan:** Ask it your three hardest questions. An answer that is confidently wrong is worse than no concierge, and the fix is another entry. 4. ## Put it on your site Copy the widget snippet into your own site where buyers reach it before they buy. **Catatan:** Put it on the event page and the ticket page. A buyer who has reached your contact page has usually given up already. ## Coba langkah-langkah ini di acara Anda sendiri Buat akun gratis, susun acara Anda dan ikuti langkah-langkah di atas di dasbor Anda sendiri. Hanya perlu beberapa menit dan Anda tidak perlu menjadwalkan panggilan penjualan. Alamat email Anda [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit. ## Atau minta dikerjakan untuk Anda Fai can open the concierge builder for you. What the concierge knows is yours to enter and yours to keep current. ### Di dasbor Anda, dengan Fai Open the concierge widgets for \ ### Dari asisten Anda sendiri, lewat MCP Hubungkan asisten Anda ke [server MCP kami](https://www.ticketfairy.com/mcp-server) lalu minta: Biarkan `--read-only` dalam konfigurasi MCP Anda. Tugas ini hanya membaca data, jadi asisten Anda tidak memerlukan alat yang membuat perubahan. Pick the brand \ and show its events ## Dari terminal Anda Pasang CLI dari [halaman CLI kami](https://www.ticketfairy.com/cli), masuk dengan `ticketfairy auth login`, lalu pilih brand yang Anda kerjakan dengan `ticketfairy brand use `. `ticketfairy brand list` dan `ticketfairy event list` menampilkan ID yang digunakan perintah lain. The concierge is built in the dashboard. ### Show the brands you can act for ticketfairy brand list ## Biarkan Fai mengerjakannya untuk Anda Fai bekerja di dalam dasbor Ticket Fairy Anda. Buat akun Anda, buka Fai dan tempel perintah di atas. [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit. ## Keep it current as the event changes 1. ### Update the entries when the facts move Change the entry the same day a door time, an age limit or a lineup changes. **Catatan:** A concierge repeating last month's door time costs you more than the question ever did. Treat the entries as part of the event, not as setup. Fai can open the widget so you can update what it knows. ### Di dasbor Anda, dengan Fai Open the concierge widget for \ so I can update its answers ### Dari asisten Anda sendiri, lewat MCP Biarkan `--read-only` dalam konfigurasi MCP Anda. Tugas ini hanya membaca data, jadi asisten Anda tidak memerlukan alat yang membuat perubahan. Pick the brand \ and show its events ### Dari terminal Anda Entries are edited in the dashboard. #### Show the brands you can act for ticketfairy brand list ## Pertanyaan yang mungkin Anda punya What happens when it does not know an answer?: It says so rather than inventing one, which tells you the question needs an entry of its own. Does it know my ticket prices and dates?: It works from your events and from the entries you add. Facts that live nowhere but in your head belong in an entry. Can I have one per event?: Yes. Give a festival with its own rules its own widget, and let the brand widget answer for everything else. ## Masih ada pertanyaan? Jadwalkan demo dan kami akan menjawabnya lewat panggilan, sesuai jenis acara Anda. Atau buat akun Anda dan lihat sendiri. [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) [Buat akun gratis](https://manage.ticketfairy.com/welcome) Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit. ## Panduan terkait - [Cara lain menggunakan Ticket Fairy](https://www.ticketfairy.com/id/event-ticketing/features) - [Ask Fai about your event](https://www.ticketfairy.com/id/guides/ask-fai-about-your-event) - [Jual tiket langsung dari situs web Anda](https://www.ticketfairy.com/id/guides/sell-tickets-on-your-own-website) - [Email the people who bought tickets to your event](https://www.ticketfairy.com/id/guides/email-your-buyers) - [Semua panduan Ticket Fairy](https://www.ticketfairy.com/id/guides) ## Lakukan ini di acara Anda sendiri Buat akun, susun acara, dan ikuti langkah-langkahnya di dasbor Anda. Anda tidak perlu memesan panggilan penjualan. [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) ## Jual tiket dengan Ticket Fairy Semua yang ada di panduan ini tersedia di dasbor Anda sejak hari Anda mendaftar. - Siapkan acara Anda dalam hitungan menit - Acara gratis memang gratis - Fai, kopilot Anda, sudah tersedia [Buat akun gratis](https://manage.ticketfairy.com/welcome) Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit. ## Lihat lewat panggilan Jadwalkan demo dan kami akan menunjukkan cara Ticket Fairy menangani jenis acara Anda. [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) [Cara lain menggunakan Ticket Fairy](https://www.ticketfairy.com/id/event-ticketing/features) ### Kiat untuk menjual lebih banyak tiket Saran praktis dari penyelenggara yang tiketnya habis terjual, dan setiap panduan baru begitu terbit. Kami menghormati privasi Anda. Berhenti berlangganan kapan saja.