---
title: "Give your event volunteers their own page and track their hours | Panduan Ticket Fairy"
description: "Send each volunteer you accepted for your event a private page where they pick shifts, ask to swap or drop one, read their day sheet and the induction and add documents, then see hours given against hours worked, give the rewards people earned and download the list with every download recorded."
canonical: "https://www.ticketfairy.com/id/guides/give-volunteers-their-own-page-and-track-hours"
---

# Give your event volunteers their own page and track their hours | Panduan Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Panduan](https://www.ticketfairy.com/id/guides)
3. Give your event volunteers their own page and track their hours

Menjalankan produksi

# Give your event volunteers their own page and track their hours

Volunteer coordinators spend show week answering "what time am I on?" and "can I swap Sunday?" by text. A private page for every volunteer answers those questions without you, and the hours they work decide who has earned their free ticket.

Send each volunteer you accepted for your event a private page where they pick shifts, ask to swap or drop one, read their day sheet and the induction and add documents, then see hours given against hours worked, give the rewards people earned and download the list with every download recorded.

Untuk:  Looking after accepted volunteers from their first shift to their reward

Perlu waktu:  9 menit

- [Send accepted volunteers their page](#step-1)
- [The volunteer's own page](#step-2)
- [Answer shift requests](#step-3)
- [Open Hours](#step-4)
- [Give the rewards people earned](#step-5)
- [Download the hours](#step-6)

## Sebelum mulai

- You need an owner, admin or producer role on the event, and an owner or admin login to give rewards, download the hours file or open a volunteer's documents.
- The volunteers are accepted, and their shifts are on the event's rota.

1. ## Send accepted volunteers their page

   In **Volunteers**, select **Send page links**, check the email, then select **Send the links**.

   **Catatan:** Everyone you accepted who has no working link gets one email with a private link. Nobody gets a second link while their first still works.
          ![Ticket Fairy Send volunteers their own page dialog with the email each accepted volunteer gets](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--send-links.png)    Send volunteers their own page.

## The volunteer's own page

The page shows their shifts to confirm, the open shifts they can pick, their day sheet with key times and team leads, the induction to confirm and a place to add documents. They can only pick a shift that keeps your rota rules on rest and hours.

       ![Ticket Fairy volunteer page on a phone with their shifts, open shifts to pick, the day sheet, the induction and documents](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--volunteer-page.png)    A volunteer's own page.

2. ## Answer shift requests

   When the section says a volunteer asked to change a shift, select **Review**, then **Approve** or **Decline** each request.

   **Catatan:** Approving a swap moves them to the new shift only if it has room and keeps your rota rules. If it does not, you see why and can decline it or change the rota yourself.
3. ## Open Hours

   Select **Hours**. Each volunteer shows the hours given on the rota, the hours worked from check-in and check-out, their shifts and no-shows.

   **Catatan:** Someone who checked in and never checked out shows **No check-out** and is counted to the end of the shift, for you to check.
          ![Ticket Fairy volunteer Hours with totals for hours given and worked, each volunteer's shifts and the rewards they have earned](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--hours.png)    Volunteers, Hours.
4. ## Give the rewards people earned

   Select the button named after the reward, such as Give "Free weekend ticket", check who earned it, then select the button that gives the tickets.

   **Catatan:** Each person gets one free ticket by email as a guest ticket, and nobody gets the same reward twice. Set rewards up under **Rewards** in the settings.
5. ## Download the hours

   Optional: Select **Download hours**. The file has names and hours only.

   **Catatan:** Every download is recorded with your name.

## Coba langkah-langkah ini di acara Anda sendiri

Buat akun gratis, susun acara Anda dan ikuti langkah-langkah di atas di dasbor Anda sendiri. Hanya perlu beberapa menit dan Anda tidak perlu menjadwalkan panggilan penjualan.

    Alamat email Anda    [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo)

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## Atau minta dikerjakan untuk Anda

Fai sends volunteers their page links, answers shift requests, reads hours given and worked and gives the rewards people earned. She asks you before anything is sent, and only an owner or admin can approve rewards.

### Di dasbor Anda, dengan Fai

Send every accepted volunteer on \<EVENT NAME\> their page link, and tell me who has earned the free weekend ticket

## Dari terminal Anda

Pasang CLI dari [halaman CLI kami](https://www.ticketfairy.com/cli), masuk dengan `ticketfairy auth login`, lalu pilih brand yang Anda kerjakan dengan `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` dan `ticketfairy event list` menampilkan ID yang digunakan perintah lain.

The CLI lists hours given and worked for each volunteer. Page links, shift requests and rewards are in the dashboard or through Fai.

### List each volunteer's hours given and worked.

ticketfairy event-os volunteers list \<EVENT\_ID\> --hours

## Biarkan Fai mengerjakannya untuk Anda

Fai bekerja di dalam dasbor Ticket Fairy Anda. Buat akun Anda, buka Fai dan tempel perintah di atas.

   [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo)

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## Download the volunteer list

1. ### Download the rows the list shows

   On the volunteer list, select **Download CSV**, choose whether to tick **Include contact details and emergency contacts**, then select **Download**.

   **Catatan:** The file has the rows the list shows, up to 5,000, and the download is recorded with your name. Filter the list and download it in parts if it is longer.
          ![Ticket Fairy Download this list dialog for twelve volunteers, with the choice to include contact details and emergency contacts](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--download-list.png)    Download this list.

Download the list from the Volunteers section in the dashboard, where the download is recorded with your name.

## Turn off a volunteer's link

1. ### Turn the link off

   Open the volunteer's application and select **Turn link off**.

   **Catatan:** To give them a fresh link later, select **Make a new link** and copy it straight away, as it is shown once.

Turn a volunteer's link off or make a new one from their application in the dashboard.

## Pertanyaan yang mungkin Anda punya

Can I stop volunteers picking their own shifts?:  Yes. Turn off **Volunteers pick their own shifts** in the settings. Their page then says the team has closed shift picking.

What happens if a shift fills while a volunteer is picking it?:  They are told the shift has been filled and asked to choose another, and nobody is added over the number the shift needs.

Who can open a volunteer's documents?:  Only the event's owners and admins, and every download is recorded.

How long does a volunteer's link work?:  The page footer tells the volunteer the date their link works until. When it ends, their page asks them to ask you for a new one.

## Masih ada pertanyaan?

Jadwalkan demo dan kami akan menjawabnya lewat panggilan, sesuai jenis acara Anda. Atau buat akun Anda dan lihat sendiri.

   [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) [Buat akun gratis](https://manage.ticketfairy.com/welcome)

Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit.

## Panduan terkait

- [Cara lain menggunakan Ticket Fairy](https://www.ticketfairy.com/features)
- [Recruit volunteers for your event](https://www.ticketfairy.com/id/guides/recruit-volunteers-for-your-event)
- [Build your event rota and check staff in](https://www.ticketfairy.com/id/guides/build-your-event-rota-and-check-staff-in)
- [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/id/guides/message-the-people-working-on-your-event)
- [Jalankan acara Anda dari halaman Today](https://www.ticketfairy.com/id/guides/run-your-event-from-its-today-page)
- [Find any performer, stage or day on your event](https://www.ticketfairy.com/id/guides/find-any-performer-stage-or-day-on-your-event)
- [Buat susunan acara untuk hari acara Anda](https://www.ticketfairy.com/id/guides/plan-your-event-production)
- [Lacak setiap pemesanan artis untuk acara Anda](https://www.ticketfairy.com/id/guides/book-and-brief-your-artists)
- [Jaga pekerjaan di balik acara tetap berjalan](https://www.ticketfairy.com/id/guides/keep-your-event-tasks-on-track)
- [Balance your event team's workload](https://www.ticketfairy.com/id/guides/balance-your-event-teams-workload)
- [Read your event's email in one inbox](https://www.ticketfairy.com/id/guides/read-your-event-email-in-one-inbox)
- [Take notes on your event calls with Fai](https://www.ticketfairy.com/id/guides/take-notes-on-your-event-calls-with-fai)
- [Choose what Fai does on your event](https://www.ticketfairy.com/id/guides/choose-what-fai-does-on-your-event)
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- [Advance your performers before the show](https://www.ticketfairy.com/id/guides/advance-your-performers-before-the-show)
- [Lacak tempat menginap artis dan kru acara Anda](https://www.ticketfairy.com/id/guides/book-travel-and-accommodation-for-your-artists)
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- [Plan your run of show and who calls it](https://www.ticketfairy.com/id/guides/plan-your-run-of-show-and-who-calls-it)
- [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/id/guides/share-day-sheets-with-your-on-site-teams)
- [Call your show live on show day](https://www.ticketfairy.com/id/guides/call-your-show-live-on-show-day)
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- [Settle a show with an artist after your event](https://www.ticketfairy.com/id/guides/settle-a-show-with-an-artist)
- [Send your event contracts and get them signed online](https://www.ticketfairy.com/id/guides/send-contracts-and-get-them-signed-online)
- [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/id/guides/raise-purchase-orders-and-track-what-your-event-owes)
- [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/id/guides/take-trader-applications-for-your-event)
- [Get your traders ready for show day](https://www.ticketfairy.com/id/guides/get-your-traders-ready-for-show-day)
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- [Report and handle incidents at your event](https://www.ticketfairy.com/id/guides/report-and-handle-incidents-at-your-event)
- [Hand out radios and kit to your event crew](https://www.ticketfairy.com/id/guides/hand-out-radios-and-kit-to-your-event-crew)
- [Handle lost property at your event](https://www.ticketfairy.com/id/guides/handle-lost-property-at-your-event)
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- [Send your event lists to your team on a schedule](https://www.ticketfairy.com/id/guides/send-your-event-lists-to-your-team-on-a-schedule)
- [Publish your event line-up and set times](https://www.ticketfairy.com/id/guides/publish-your-line-up-and-set-times)
- [Tambahkan semua orang yang mengirim formulir acara ke relawan, pedagang, atau kru Anda](https://www.ticketfairy.com/id/guides/add-form-applicants-to-your-event-teams)
- [Semua panduan Ticket Fairy](https://www.ticketfairy.com/id/guides)

## Lakukan ini di acara Anda sendiri

Buat akun, susun acara, dan ikuti langkah-langkahnya di dasbor Anda. Anda tidak perlu memesan panggilan penjualan.

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## Jual tiket dengan Ticket Fairy

Semua yang ada di panduan ini tersedia di dasbor Anda sejak hari Anda mendaftar.

- Siapkan acara Anda dalam hitungan menit
- Acara gratis memang gratis
- Fai, kopilot Anda, sudah tersedia

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## Lihat lewat panggilan

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 [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) [Cara lain menggunakan Ticket Fairy](https://www.ticketfairy.com/features)

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