---
title: "Invoice sponsors and partners for your event from Vault | Panduan Ticket Fairy"
description: "Raise an invoice from your brand's Vault for a sponsor, a trader or a partner venue at your event, finalise it and send them its link, then mark it paid or void it if plans change."
canonical: "https://www.ticketfairy.com/id/guides/manage-vault-invoices"
---

# Invoice sponsors and partners for your event from Vault | Panduan Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Panduan](https://www.ticketfairy.com/id/guides)
3. Invoice sponsors and partners for your event from Vault

Vault dan Capital

# Invoice sponsors and partners for your event from Vault

Sponsors, food traders and partner venues pay for their part of your event by invoice, not at a ticket checkout. You can raise those invoices from your brand's Vault, and your team can see which ones are still unpaid.

Raise an invoice from your brand's Vault for a sponsor, a trader or a partner venue at your event, finalise it and send them its link, then mark it paid or void it if plans change.

Untuk:  Invoicing the sponsors, traders and venues behind your events

Perlu waktu:  10 menit

- [Open Invoices](#step-1)
- [Invoice status and payment](#step-2)
- [Select the Customers tab](#step-3)
- [Select New Customer](#step-4)
- [Choose a person or a company](#step-5)
- [Enter the customer's details](#step-6)
- [Save the customer](#step-7)
- [Select New Invoice](#step-8)
- [Choose the customer](#step-9)
- [Choose the currency](#step-10)
- [Choose how your customer pays](#step-11)
- [Choose a due date](#step-12)
- [Enter a memo](#step-13)
- [Create the draft](#step-14)
- [Open the draft's details](#step-15)
- [Select Add item](#step-16)
- [Choose the product](#step-17)
- [Choose the price](#step-18)
- [Enter the quantity](#step-19)
- [Add the line item](#step-20)
- [Select Finalize](#step-21)
- [Confirm the invoice](#step-22)
- [Send your customer the invoice's link](#step-23)
- [Check the invoice in the list](#step-24)

## Sebelum mulai

- You're an owner or admin on the brand, and Vault is switched on for it. Ask Ticket Fairy support to switch Vault on for your brand if **Vault** isn't in your brand's menu.
- Your Vault account has finished onboarding. **Invoices** appears in the Vault menu once the account is active.

1. ## Open Invoices

   Pick the brand, open **Vault**, then select **Invoices**.

   **Catatan:** The **Invoices** tab lists the brand's invoices with the customer, amount, status, payment and due date of each.
          ![Ticket Fairy Vault Invoices page listing a new draft sponsorship invoice, a food trader's unpaid invoice, a paid arts grant and a voided invoice](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--invoices.png)    Vault, Invoices.

## Invoice status and payment

Each invoice carries a status, which says where it is in its life, and a payment label, which says whether it has been paid.

- **Draft**: You can still change the customer, due date, memo and line items.
- **Finalized**: The invoice is issued. Its customer, currency, due date, memo and line items are fixed.
- **Voided**: The invoice is cancelled. It stays in the list for your records.
- **Unpaid**: No payment has been recorded against the invoice yet.
- **Paid**: The payment has been recorded, through the invoice's link or because someone on your team marked it as paid.

2. ## Select the Customers tab

   Optional: If you haven't invoiced this customer from Vault before, select the **Customers** tab.

   **Catatan:** **Customers** lists the people and companies the brand bills. Each invoice goes to one of them.
           ![Ticket Fairy Vault Invoices page on its Customers tab, listing a food trader, a brewery, an arts council and a venue the brand bills](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--customers.png)    Vault, Invoices, Customers tab.
3. ## Select New Customer

   Select **New Customer**. The **Create Billing Customer** dialog opens.
           ![Ticket Fairy Create Billing Customer dialog with the customer type, name, email, phone number and billing address fields](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--new-customer.png)    Invoices, Create Billing Customer.
4. ## Choose a person or a company

   In **Customer Type**, choose who you're billing.

   - **Individual**: A person, such as a food trader or a freelance artist. The form asks for their **Full Name**.
   - **Business**: A company, such as a sponsor or a partner venue. The form asks for the **Business Name**.
5. ## Enter the customer's details

   Enter the name, then the **Email** and **Phone Number** your customer uses for invoices.

   **Catatan:** Only the name is required. **Address (Optional)** takes their billing address.
6. ## Save the customer

   Select **Create Customer**. The customer joins the list on the **Customers** tab.
7. ## Select New Invoice

   On the **Invoices** tab, select **New Invoice**. The **Create Invoice** dialog opens.
           ![Ticket Fairy Create Invoice dialog with the customer, currency and collection method, and an optional due date and memo](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--new-invoice.png)    Invoices, Create Invoice.
8. ## Choose the customer

   In **Customer**, choose who you're billing.

   **Catatan:** The list starts with 20 customers. Select **Load more customers** under it to see the rest.
9. ## Choose the currency

   In **Currency**, choose the currency you're billing in.

   **Catatan:** Every price on the invoice has to be in this currency, and the currency can't be changed after you create the invoice.
10. ## Choose how your customer pays

    In **Collection Method**, choose how the payment reaches you.

    - **Charge on Checkout**: Your customer pays through the invoice's link. This is the default.
    - **Send Invoice (Out of Band)**: Your customer pays you another way, such as a bank transfer, and you mark the invoice as paid when the money arrives.
11. ## Choose a due date

    Optional: To give the invoice a due date, choose how in **Due Date**.

    - **Days from now**: **Days Until Due** takes a number of days, such as 30, counted from the day you finalise the invoice.
    - **Specific date**: A calendar takes the day the payment is due.
    **Catatan:** The dialog opens on **No due date**.
12. ## Enter a memo

    Optional: Enter a note in **Memo (optional)**, such as the event and what the invoice covers.

    **Catatan:** Your customer sees the memo and the due date on the invoice.
13. ## Create the draft

    Select **Create Invoice**. The invoice joins the list as a **Draft**.
14. ## Open the draft's details

    Select the invoice number in the draft's row. The invoice opens with its details and its line items.

    **Catatan:** A new draft shows "No line items" until you add what you're charging for.
           ![Ticket Fairy Vault invoice details for a new draft sponsorship invoice, with no line items yet and the Add item button](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--draft-invoice.png)    Invoices, a draft invoice.
15. ## Select Add item

    Select **Add item** beside Line items. The **Add line item** dialog opens.

    **Catatan:** **Add item** appears only while the invoice is a draft.
            ![Ticket Fairy Add line item dialog with the product, price and quantity fields and the running total](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--add-line-item.png)    Invoice details, Add line item.
16. ## Choose the product

    In **Product**, choose what you're charging for, such as a sponsorship package or a stall pitch.

    **Catatan:** Something you haven't invoiced before isn't listed yet. Choose **+ Create new product** and follow Add a product or price you haven't invoiced before.
17. ## Choose the price

    In **Price**, choose the price to charge.

    **Catatan:** The list shows only the product's prices in the invoice's currency. Choose **+ Create new price** to add one.
18. ## Enter the quantity

    Enter how many in **Quantity**. The total under it changes as you enter the number.
19. ## Add the line item

    Select **Add line item**. The item joins the invoice, and its subtotal, tax and total update.

    **Kiat:** Select **Add item** again for each thing you're charging for. The bin at the end of a row takes that line item off the draft.
20. ## Select Finalize

    Back on the **Invoices** tab, open the menu at the end of the draft's row and select **Finalize**.

    **Catatan:** **Finalize** appears only on a draft.
21. ## Confirm the invoice

    Check the invoice number in the confirmation, then select **Finalize**.

    **Peringatan:** A finalised invoice can't go back to draft, and its customer, due date, memo and line items can't be changed.
22. ## Send your customer the invoice's link

    Open the finalised invoice's details and select **Copy invoice link** under **Digital invoice link**, then paste the link into your message to the customer.

    **Catatan:** A finalised invoice shows its link and its PDF, and no longer offers **Add item**.
    **Kiat:** **Download PDF** gives you the invoice as a PDF to attach instead.
           ![Ticket Fairy Vault invoice details for a finalised, unpaid invoice to a food trader, with its line item, totals, invoice link and PDF](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--finalised-invoice.png)    Invoices, a finalised invoice.
23. ## Check the invoice in the list

    Back on the **Invoices** tab, find the invoice. It reads **Finalized** and **Unpaid** until its payment is recorded.

## Coba langkah-langkah ini di acara Anda sendiri

Buat akun gratis, susun acara Anda dan ikuti langkah-langkah di atas di dasbor Anda sendiri. Hanya perlu beberapa menit dan Anda tidak perlu menjadwalkan panggilan penjualan.

    Alamat email Anda    [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo)

Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit.

## Atau minta dikerjakan untuk Anda

Fai, the assistant inside your dashboard, can open the Invoices page in Vault for you. You add customers and line items, finalise, mark as paid and void invoices in the dashboard.

### Di dasbor Anda, dengan Fai

Open the Vault invoices for \<BRAND NAME\>

## Dari terminal Anda

Pasang CLI dari [halaman CLI kami](https://www.ticketfairy.com/cli), masuk dengan `ticketfairy auth login`, lalu pilih brand yang Anda kerjakan dengan `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` dan `ticketfairy event list` menampilkan ID yang digunakan perintah lain.

The CLI's raw API command lists the brand's Vault invoices with each one's status and payment. You create and change invoices in the dashboard.

### Show the brands you can act for, with their ids

ticketfairy brand list

### List the brand's Vault invoices, with each invoice's number, status, payment status and total

ticketfairy api /api/brand/\<BRAND\_ID\>/banking/invoices --output json

## Biarkan Fai mengerjakannya untuk Anda

Fai bekerja di dalam dasbor Ticket Fairy Anda. Buat akun Anda, buka Fai dan tempel perintah di atas.

   [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo)

Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit.

## Mark an invoice as paid

1. ### Select Mark as Paid

   In the invoice's row, open the menu at the end and select **Mark as Paid**.

   **Catatan:** **Mark as Paid** appears only on a finalised invoice that's still unpaid. Use it when your customer paid you another way, such as a bank transfer.
2. ### Confirm the payment

   Check the invoice number, then select **Mark as Paid**. The invoice's payment changes to **Paid**.

   **Peringatan:** Marking an invoice as paid can't be undone, so check the money has arrived first.

Marking an invoice as paid is done in the dashboard. Fai can open the Invoices page in Vault for you.

### Di dasbor Anda, dengan Fai

Open the Vault invoices for \<BRAND NAME\> so I can mark one as paid

## Void an invoice you no longer want paid

1. ### Select Void

   In the invoice's row, open the menu at the end and select **Void**.

   **Catatan:** **Void** appears only on a finalised invoice that's still unpaid. A draft doesn't need voiding; change it with **Edit** instead.
2. ### Confirm the void

   Check the invoice number, then select **Void**. The invoice's status changes to **Voided**.

   **Peringatan:** Voiding can't be undone. To bill the customer again, create a new invoice.

Voiding an invoice is done in the dashboard. Fai can open the Invoices page in Vault for you.

### Di dasbor Anda, dengan Fai

Open the Vault invoices for \<BRAND NAME\> so I can void one

## Change a draft before you finalise it

1. ### Select Edit

   In the draft's row, open the menu at the end and select **Edit**. The **Edit Invoice** dialog opens.
           ![Ticket Fairy Edit Invoice dialog for a draft, with its customer, collection method, 30-day due date and memo filled in](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--edit-invoice.png)    Invoices, Edit Invoice.
2. ### Change the details

   Change the **Customer**, the **Collection Method**, the due date or the **Memo (optional)**.

   **Catatan:** The currency stays as you created it. Line items are changed in the invoice's details, with **Add item** and the bin at the end of each row.
3. ### Save the changes

   Select **Update Invoice**.

Changing a draft invoice is done in the dashboard. Fai can open the Invoices page in Vault for you.

### Di dasbor Anda, dengan Fai

Open the Vault invoices for \<BRAND NAME\> so I can change a draft

## Add a product or price you haven't invoiced before

1. ### Choose Create new product

   In **Add line item**, open **Product** and choose **+ Create new product**. The **New product** dialog opens.
           ![Ticket Fairy New product dialog for an invoice, with the name, description and unit fields](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--new-product.png)    Add line item, New product.
2. ### Enter the product's name

   Enter what you're charging for in **Name**, such as Headline stage sponsorship.

   **Kiat:** **Unit (optional)** names what a quantity counts, such as a day or a pass.
3. ### Create the product

   Select **Create product**. The dialog closes, and the new product is chosen in **Product**.
4. ### Choose Create new price

   Open **Price** and choose **+ Create new price**. The **New price** dialog opens in the invoice's currency.
           ![Ticket Fairy New price dialog for an invoice, with the pricing model, the invoice's currency, the amount and an optional name](https://www.ticketfairy.com/embeds/posters/marketing-vault-invoices--new-price.png)    Add line item, New price.
5. ### Choose the pricing model

   In **Pricing model**, choose Flat for one fixed price, or Per unit for a fixed price for each unit.
6. ### Enter the amount

   Enter the price in **Amount**, or in **Unit amount** for a price per unit.

   **Kiat:** **Name (optional)** tells two prices of one product apart in the list, such as Early rate and Standard rate.
7. ### Create the price

   Select **Create price**. The dialog closes, and the new price is chosen in **Price**.

Products and prices are added in the dashboard, from the invoice you're working on. Fai can open the Invoices page in Vault for you.

### Di dasbor Anda, dengan Fai

Open the Vault invoices for \<BRAND NAME\> so I can add a line item

## Pertanyaan yang mungkin Anda punya

Who on my team can create and change invoices?:  You can create, finalise, mark as paid and void invoices with an owner or admin login on the brand. Event-level logins, such as promoter, door staff and stats, don't see Vault.

Why can't I select New Invoice?:  The brand has no billing customer yet, and the button says "Create at least one billing customer first" when you point at it. Add one on the **Customers** tab, then go back to **Invoices**.

Why isn't Invoices in the Vault menu?:  **Invoices** appears once your Vault account is active, and only to owners and admins of the brand. Opened before the account is active, the page says "Account not active", so finish onboarding first.

Can I change an invoice after I finalise it?:  No. Only a draft can be edited or have line items added or taken off. If a finalised invoice is wrong and still unpaid, void it and create a new one with the right details.

Can I undo marking an invoice as paid, or voiding it?:  No. The Invoices page has no way to mark a paid invoice unpaid again or to bring a voided invoice back. Mark an invoice as paid once the money has arrived, and create a new invoice if you voided one by mistake.

Can I delete an invoice?:  The Invoices page doesn't delete invoices. A draft stays in the list until you finalise it, and an unpaid invoice you no longer want paid can be voided, which keeps it in the list for your records.

When does a Days from now due date start counting?:  From the day you finalise the invoice, not the day you create the draft. Choose **Specific date** instead if the payment is due on a fixed day.

Why isn't my price in the Price list?:  The list shows only the chosen product's prices in the invoice's currency. Add a price in this invoice's currency with **+ Create new price**.

What does Failed to finalize invoice mean?:  "Failed to finalize invoice" means Vault didn't finalise it. Select **Refresh**: if someone on your team has already finalised or changed the invoice, the list now shows its current status. If it still reads Draft, try again, and contact Ticket Fairy support if it keeps failing.

How is this different from invoicing a group booking?:  A group booking's invoice is raised from the booking itself, on the event, for the tickets in it. Vault invoices are for anything else you bill from the brand, such as a sponsorship, a stall pitch or a venue's share of the bar.

## Masih ada pertanyaan?

Jadwalkan demo dan kami akan menjawabnya lewat panggilan, sesuai jenis acara Anda. Atau buat akun Anda dan lihat sendiri.

   [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) [Buat akun gratis](https://manage.ticketfairy.com/welcome)

Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit.

## Panduan terkait

- [Cara lain menggunakan Ticket Fairy](https://www.ticketfairy.com/features)
- [Pay your event suppliers from Vault](https://www.ticketfairy.com/id/guides/pay-suppliers-from-your-vault)
- [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/id/guides/read-your-vault-balances)
- [Sell a block of tickets to a company and invoice them](https://www.ticketfairy.com/id/guides/take-a-group-booking-and-invoice-it)
- [Can you hold and spend your ticket money without a separate bank?](https://www.ticketfairy.com/id/guides/hold-and-spend-your-ticket-money-in-one-place)
- [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/id/guides/open-a-vault-account)
- [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/id/guides/receive-money-in-global-accounts)
- [Let your event team spend with Vault cards](https://www.ticketfairy.com/id/guides/issue-vault-cards)
- [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/id/guides/trust-a-payout-recipient)
- [Track what your event team spends on Vault cards](https://www.ticketfairy.com/id/guides/track-vault-spending)
- [Semua panduan Ticket Fairy](https://www.ticketfairy.com/id/guides)

## Lakukan ini di acara Anda sendiri

Buat akun, susun acara, dan ikuti langkah-langkahnya di dasbor Anda. Anda tidak perlu memesan panggilan penjualan.

  [Buat akun gratis](https://manage.ticketfairy.com/welcome) [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo)

## Jual tiket dengan Ticket Fairy

Semua yang ada di panduan ini tersedia di dasbor Anda sejak hari Anda mendaftar.

- Siapkan acara Anda dalam hitungan menit
- Acara gratis memang gratis
- Fai, kopilot Anda, sudah tersedia

 [Buat akun gratis](https://manage.ticketfairy.com/welcome)

Tanpa biaya pemasangan. Tanpa biaya bulanan wajib. Tanpa kartu kredit.

## Lihat lewat panggilan

Jadwalkan demo dan kami akan menunjukkan cara Ticket Fairy menangani jenis acara Anda.

 [Pesan demo](https://www.ticketfairy.com/id/event-ticketing/book-a-demo) [Cara lain menggunakan Ticket Fairy](https://www.ticketfairy.com/features)

### Kiat untuk menjual lebih banyak tiket

Saran praktis dari penyelenggara yang tiketnya habis terjual, dan setiap panduan baru begitu terbit.

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