---
title: "Tell ticket holders where your event is | Ticket Fairy-guider"
description: "Save the location details, choose when future buyers can see the venue, and email a confirmed venue update to ticket holders and RSVPs."
canonical: "https://www.ticketfairy.com/no/guides/announce-your-venue-location"
---

# Tell ticket holders where your event is | Ticket Fairy-guider

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guider](https://www.ticketfairy.com/no/guides)
3. Tell ticket holders where your event is

E-post, SMS og markedsføring

# Tell ticket holders where your event is

A late venue reveal or a change of entrance can turn a good event day into a stressful one. Ticket Fairy keeps the location information with the event and emails a clear update to the people attending once you approve it.

Save the location details, choose when future buyers can see the venue, and email a confirmed venue update to ticket holders and RSVPs.

For:  Announcing an event location or venue change to the people attending

Tar:  4 minutter

- [Open Venue Details](#step-1)
- [Choose whether future buyers see the venue](#step-2)
- [Enter the location information](#step-3)
- [Save the venue changes](#step-4)
- [Open the announcement](#step-5)
- [Approve the announcement](#step-6)
- [Check that the email went out](#step-7)

## Før du starter

- You're an owner or admin of the event.
- Your event has a saved venue.

1. ## Open Venue Details

   Open your event, select **Details**, then scroll to **Venue Details**.
           ![Ticket Fairy Venue Details controls with Hide this venue from customers, the location disclosure date and the Announce Location button](https://www.ticketfairy.com/embeds/posters/marketing-announce-location--venue-action.png)    Event, Details, Venue Details.
2. ## Choose whether future buyers see the venue

   Turn **Hide this venue from customers** off when future buyers should see the venue on the event page.

   **Merk:** To keep the venue secret until a set time, leave it on and enter **Location Disclosure Date (optional)**. At that time the venue appears on the event page and Ticket Fairy emails the location to ticket holders, so you do not need to announce it yourself.
3. ## Enter the location information

   Enter the directions or entrance details ticket holders need under **Additional Location Information**.

   **Merk:** The location email carries this text with the venue name and address.
4. ## Save the venue changes

   Select **Save** at the foot of the page.

   **Merk:** **Announce Location** stays unavailable until you save. If the page asks "Do you want to send venue update information to all ticket holders and RSVPs?", select **No** when you will announce the location in the next steps, because **Yes** sends the same update now.
5. ## Open the announcement

   Select **Announce Location**, then check the text under **Location Information**.

   **Merk:** The text you saved appears here, and a change here replaces the saved location information. Ticket holders receive the email with the subject Location Updated: and your event name, or Location Disclosed: while the venue is still hidden.
           ![Ticket Fairy Announce Location confirmation with the subject and location information](https://www.ticketfairy.com/embeds/posters/marketing-announce-location--confirm-announcement.png)    Event, Details, Venue Details, Announce Location.
6. ## Approve the announcement

   Select **Yes** to send the email.

   **Merk:** The confirmation mentions unhiding the location for future buyers. **Hide this venue from customers** and the disclosure date decide that, so set them before you approve.
   **Advarsel:** The email cannot be recalled once you select Yes.
7. ## Check that the email went out

   Look for "Successfully sent!" after the confirmation closes.

   **Merk:** Ticket Fairy emails each ticket-holder address once, then each RSVP address that is not already on that list. If you see "We couldn't send the emails. Please try again.", select **Announce Location** again.

## Prøv disse trinnene på ditt eget arrangement

Opprett en gratis konto, bygg arrangementet ditt og følg trinnene over i ditt eget dashbord. Det tar noen minutter, og du trenger ikke å booke en salgssamtale.

    E-postadressen din    [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo)

Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.

## Eller få det gjort for deg

Fai can save the location information and email it to your ticket holders and RSVPs. She shows you the event and the location text and asks for your approval before sending, and the email cannot be recalled after you approve it. Set whether the venue is hidden on the Details page first, because the announcement leaves that setting as it is.

### I dashbordet ditt, med Fai

Announce the venue location for \<EVENT NAME\> with this location information: \<LOCATION INFORMATION\>. Show me the event and the text, and ask for my approval before sending

## La Fai gjøre det for deg

Fai jobber inne i Ticket Fairy-dashbordet ditt. Opprett kontoen din, åpne Fai og lim inn instruksjonen over.

   [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo)

Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.

## Spørsmål du kanskje har

Can I change the subject of the location email?:  The email's subject is Location Updated: and your event name, or Location Disclosed: while the venue is still hidden. Leave the **Subject** field in the dialog as it is filled in, because the dialog does not send while it is empty.

Will announcing the location make it visible to future buyers?:  No. The event page shows the venue when **Hide this venue from customers** is off, or once the **Location Disclosure Date (optional)** has passed. Announcing sends the email and saves the location information, and leaves both settings as they are.

Do I need to announce the location if I set a disclosure date?:  No. When the disclosure date passes, Ticket Fairy shows the venue on the event page and emails the location to ticket holders within about five minutes. Use **Announce Location** for an update you want to send straight away.

Why can't I select Announce Location?:  It stays unavailable while Venue Details has unsaved changes, and hovering over the button shows "Save changes to announce new location". Select **Save**, then select **Announce Location** again.

Who receives the venue update?:  Ticket Fairy sends it to each unique ticket-holder email address for the event, then to RSVP addresses that are not already in that list.

Can I stop the email after I select Yes?:  No. The email cannot be recalled. Check the location text, the venue visibility and the recipients before you approve it.

## Har du fortsatt et spørsmål?

Book en demo, så svarer vi på det i en samtale, tilpasset din type arrangement. Eller opprett kontoen din og se selv.

   [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo) [Opprett en gratis konto](https://manage.ticketfairy.com/welcome)

Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.

## Relaterte guider

- [Flere måter å bruke Ticket Fairy på](https://www.ticketfairy.com/features)
- [Email the people who bought tickets to your event](https://www.ticketfairy.com/no/guides/email-your-buyers)
- [Opprett et arrangement](https://www.ticketfairy.com/no/guides/create-an-event)
- [Utsett eller endre datoen for et arrangement](https://www.ticketfairy.com/no/guides/postpone-or-reschedule-an-event)
- [Opprett ekstra landingssider for arrangementet ditt](https://www.ticketfairy.com/no/guides/create-extra-landing-pages-for-your-event)
- [Legg til egne ord i bekreftelses-e-posten for billettet](https://www.ticketfairy.com/no/guides/add-your-own-words-to-the-confirmation-email)
- [Save the emails you send buyers, guests and applicants](https://www.ticketfairy.com/no/guides/save-the-emails-you-send)
- [Gi promotørene dine materiell de kan legge ut om arrangementet](https://www.ticketfairy.com/no/guides/give-your-promoters-artwork-to-post)
- [Alle Ticket Fairy-guider](https://www.ticketfairy.com/no/guides)

## Gjør dette på ditt eget arrangement

Opprett kontoen din, bygg arrangementet og følg trinnene i ditt eget dashbord. Du trenger ikke bestille en salgssamtale.

  [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo)

## Selg billetter med Ticket Fairy

Alt i disse guidene er i dashbordet ditt fra den dagen du registrerer deg.

- Sett opp arrangementet ditt på noen minutter
- Gratisarrangementer er gratis
- Fai, din medpilot, er innebygd

 [Opprett en gratis konto](https://manage.ticketfairy.com/welcome)

Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.

## Se det i en samtale

Book en demo, så viser vi deg hvordan Ticket Fairy håndterer din type arrangement.

 [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo) [Flere måter å bruke Ticket Fairy på](https://www.ticketfairy.com/features)

### Tips for å selge flere billetter

Praktiske råd fra arrangører som selger ut, og hver nye guide så snart den publiseres.

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