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Change what your venue's page says

A venue page answers the questions people arrive with: which door, what the rooms are like, what happens at the gate. Your team share the page, so each part of it is a section to order, leave as a draft or take off again, and every change is kept for the team to read.

Add a section for getting to the venue, the rooms and the door, order them with Move up and Move down, and keep one as a draft until it is ready for the public page.

For
Keeping a venue's public page current for the people coming to it
Tar
7 minutter

Før du starter

  • You need the owner or admin role on the venue itself, which is what claiming its page gives you. The rest of your brand's team can see the venue in the list.
  • Your brand looks after at least one venue page, so Venues is in its menu.
  1. Open the venue you look after

    In your brand's menu, choose Venues, then select Open beside the venue.

    Ticket Fairy Venues list with the venue pages a brand looks after
    Brand, Venues.
  2. Add the first section

    A page nobody has changed yet offers Add the first section, and a page with sections on it offers Add a section above the list. Select either, and a form opens beside the list.

    Tips: The empty page suggests how to get here, what the rooms are like and what to expect at the door.

    Ticket Fairy venue page with no sections yet, offering Add the first section
    Venues, a venue page with nothing on it yet.
  3. Enter the heading and the words under it

    Enter a name for the part in Heading, then enter what people need to know in Text.

    Tips: Getting here, The rooms and Accessibility are the three the form suggests.

  4. Say which language it is in

    Choose it in Language. It starts on the language the rest of the page uses, or the one you read the dashboard in when the page is empty.

    Merk: A visitor reading the venue page in another language still sees this section in the language you chose.

  5. Save the section

    Select Save. A new section goes on the public page straight away, and the switch set to Draft holds it back while you work on it.

    Merk: A section needs a heading or some text before it saves.

  6. Put the sections in the order people read them

    Select Move up or Move down on a section's card. The venue page then carries the sections in the order the list shows them.

    Merk: The whole order is saved at once, so a move a teammate gets in front of leaves the page in the order it was.

    Ticket Fairy venue page sections with Move up, Move down, Edit and a draft switch
    Venues, Page content.
  7. Put a draft on the page

    Turn the section's switch from Draft to On the page. The public page carries it from then on.

    Tips: Turn the same switch back to Draft to take a section off the public page and keep it for your team.

Two languages on one page

A venue in Mexico City has Spanish-speaking staff and English-speaking staff, and both manage the same page. The language sits on each section rather than on the venue, so one of you answers the parking question in Spanish and another keeps the accessibility section in English, and neither is wrong. Once the page carries more than one language, each card says which language its section is in.

Merk: A browser hyphenates a Spanish answer inside an English page correctly, and a search engine reads it as Spanish rather than as bad English.

Two people saving one section

Your whole team share this page, so two of you can have the same section open at once. The save that lands second is refused for that section alone: the words you entered stay in front of you, the card tells you a teammate saved a change, and the control beside it reads the page again so you can save yours over what they changed. A move or a draft switch that a teammate gets in front of is refused the same way, and the list comes back as it stands.

Merk: Nothing either of you entered is replaced by the other without being read first.

  1. Check the section is on the page

    A section the public page carries reads On the page on its card, and one you are still working on reads Draft. Read the list from top to bottom, because that is the order the venue page carries.

Eller få det gjort for deg

Fai, the assistant inside your dashboard, can list the venues your brand looks after, read every section with its draft state, add one, change a heading or the words under it, set the order, take a section off the page and put it back. She carries the version she read, so a teammate's save is never overwritten, and she asks you to confirm before each change. MCP and the CLI do not reach a venue page.

I dashbordet ditt, med Fai

Open the venue page for <VENUE NAME> and read me every section it has. Then add a section headed "Getting here" saying <WHAT PEOPLE NEED TO KNOW>, keep it as a draft, and show me the wording before you save it

Take a section off the page, and put it back

A section you take off stops showing on the public page straight away, and the words in it are kept. The message that follows offers Undo, which puts it back where it was.

  1. Take the section off the page

    Select Take it off the page on the section's card, then confirm with Take it off.

  2. Put it back

    Select Undo on the message that follows. The section comes back with its words and its place in the order.

    Merk: The message goes after a moment. Add the section again if it has gone.

Fai can take a section off a venue page and put it back, and she asks you to confirm each one. MCP and the CLI do not reach a venue page.

I dashbordet ditt, med Fai

On the venue page for <VENUE NAME>, take the section headed "<HEADING>" off the page. Show me what it says first and wait for me to confirm, and tell me how to put it back

Answer what visitors ask before they come

Where to park, what the door lets in, what time you open. The questions list sits under the sections with the same controls, and the question goes in Question with your answer in Answer.

  1. Add a question

    Select Add a question, enter the question and your answer, then select Save.

    Tips: Ask it the way a visitor would: Where can I park? Is there a cloakroom?

  2. Put the questions in the order they are asked

    Use Move up and Move down on each card, the same as on a section. The two lists are ordered apart, so moving a question never moves a section.

Merk: A search engine reads the list as questions and answers, so your answers can show in search results.

Fai can read the questions on a venue page, add one, change a question or its answer, set their order, take one off the page and put it back. She asks you to confirm before each change. MCP and the CLI do not reach a venue page.

I dashbordet ditt, med Fai

On the venue page for <VENUE NAME>, add the question "<THE QUESTION>" with the answer <YOUR ANSWER>, and show me the wording before you save it

See what changed on the page

Select Show what changed beside What changed. Each change is listed newest first, with what it did, whether a teammate made it, and when.

Merk: A section taken off the page keeps its entries, so the record answers for parts the page no longer carries.

Fai can read the same record and say what changed on a venue page and when. MCP and the CLI do not reach a venue page.

I dashbordet ditt, med Fai

Tell me what changed on the venue page for <VENUE NAME> over the last month, and when each change was made

Spørsmål du kanskje har

Can I drag sections into order?
No. Move up and Move down on each card are how the order is set, and the whole of one list is saved in one go so the page is never left half moved. The sections and the questions are ordered apart, so moving one never moves the other.
Who can change what a venue page says?
The venue's owner and its admin, which is what claiming the page gives you. The rest of your brand's team can see the venue under Venues, and changing what its page says stays with those two roles.
Does a draft show anywhere public?
No. A draft is there for your team under Page content and nowhere else, and it reaches the public page the moment you turn its switch to On the page.
A teammate saved while I was editing. Have I lost my text?
No. The words you entered stay in the form, the card tells you a teammate saved a change, and the control beside it reads the page again so you can save yours over theirs once you have read them.
How long can a section be?
A heading takes up to 300 characters. The text under it holds around 65,000 characters in English and fewer in a language with longer characters, such as Russian or Japanese, and past that the page asks you to split the section in two.
Can I change the rest of what the page says about the venue?
Your sections are the part that is yours. They sit above the description the page already carries, which stays as it is, and the address and opening details come from the venue record itself.

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