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Vault og Capital

Get a Vault statement of your event money for your accountant

Promoters closing a season and venue finance teams doing month end give their accountant a statement of the money the events brought in and paid out. Vault prepares the statement or the spreadsheet for you and keeps a record of who asked for it and who downloaded it.

Download an official PDF statement of one Vault currency, or a file of every payment in and out of your event money, for any dates up to a year, see who asked for each one, and download a letter that proves you paid an artist or supplier.

For
Handing your accountant a record of your event money
Tar
4 minutter

Før du starter

  • You're an owner or an admin on the brand. Those are the two roles that reach Vault.
  • Your brand has an active Vault account.
  • You have your second factor to hand. Vault may ask you to confirm it's you before it prepares a statement or lets you download it.
  1. Open Statements

    Open Vault, then select Statements. Get a statement is at the top and Your statements lists what your team asked for.

    Ticket Fairy Vault Statements page with the Get a statement form and four earlier requests that are preparing, ready, could not be made and expired
    Vault, Statements.
  2. Choose what you need

    In What you need, choose the kind of file.

    • Account statement (one currency): An official PDF for one currency, with opening and closing balances, which most accountants ask for.
    • All activity (spreadsheet): Every payment in and out, for one currency or all of them, to open in a spreadsheet.
  3. Choose the dates

    In Dates, choose Last month, This month or Last 3 months, or choose Custom and pick the first and last day.

    Merk: A statement covers up to one year and can't end in the future.

  4. Choose the currency

    Choose the currency in Currency. For all activity you can choose All currencies.

    Ticket Fairy Vault Get a statement with All activity chosen, every currency and a spreadsheet file
    Get a statement, with All activity chosen.
  5. Choose the file type

    For all activity, choose Spreadsheet (CSV) or PDF in File type. An account statement is always a PDF.

  6. Select Get statement

    Select Get statement. We're preparing your statement. It will appear below when it's ready. confirms it, and it joins the list as Preparing….

  7. Download it when it is ready

    When the status says Ready, select Download on its row. The file saves to your computer.

    Merk: Preparing usually takes a few minutes. A ready file can be downloaded for 30 days, and the row says until when.

Eller få det gjort for deg

Fai, the assistant inside your dashboard, can ask Vault for a statement or an activity export after you agree, and tell you when it is ready. You download the file yourself on the Statements page. MCP and the command line have no statement commands.

I dashbordet ditt, med Fai

Get me a PDF statement of our GBP Vault balance for last month for <BRAND NAME>

Download proof that you paid someone

  1. Open the payment

    Open Vault, select Transfers, then select the recipient's name on the payment's row to open Transfer details.

    Ticket Fairy Vault Transfer details for a paid venue deposit with the Download payment confirmation button
    Transfers, Transfer details.
  2. Select Download payment confirmation

    Select Download payment confirmation. A PDF letter confirming the payment saves to your computer, ready to send to the artist, agent or supplier.

    Merk: The button shows on a payment that was sent. Vault records who downloaded each letter and when, in the brand's activity log.

You download a payment confirmation yourself in Transfer details. Fai can find the payment and tell you whether it was sent.

I dashbordet ditt, med Fai

Did our Vault payment to <RECIPIENT> for <AMOUNT> go through, and when was it sent?

Spørsmål du kanskje har

Why does my statement say Couldn't be made?
Vault couldn't prepare it. Ask for it again, and contact Ticket Fairy support if it keeps happening.
My statement says Expired. Can I still get it?
Yes. A file stays available for 30 days after it is ready, so ask for the same dates again with Get statement.
Why does the list ask me to confirm it's me?
To check on statements that are still being prepared, confirm it's you. means Vault needs your second factor to check progress. Select Check progress and confirm.
Why can't I choose a spreadsheet for an account statement?
The official account statement is made only as a PDF. Choose All activity (spreadsheet) for a file to open in a spreadsheet.
Can I get a statement for one event?
A statement covers your Vault balance for a period, not one event. For one event's money, open it under Events, as See what your event earned and when you get paid shows.
Who can see that I downloaded a statement?
Each request shows who asked for it, and Vault records every download with who made it and when, in the brand's activity log. If Vault can't record the download, it stops the download and asks you to try again.
Is there a limit on how many statements I can ask for?
Yes, 20 an hour for a brand. You've asked for a lot of statements in the last hour. Try again later. appears when you reach it.

Har du fortsatt et spørsmål?

Book en demo, så svarer vi på det i en samtale, tilpasset din type arrangement. Eller opprett kontoen din og se selv.

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