Fra start til slutt
Open your ticket on-sale
Between the announcement and the on-sale there is time to read every ticket type again and buy a test ticket end to end. Promoters then schedule the event to go public at the minute they announced. Tickets sold, revenue and orders are what they watch through the first hour.
Check every ticket type and buy a test ticket yourself, put the event live at the time you announced, and follow tickets sold, revenue and orders through the first hour.
- For
- Putting an announced event on sale at a set time
- Tar
- 10 minutter
Før du starter
- The event is finished and in draft, with every ticket type, price, allocation and sale window set.
- Your payment processing account is connected and taking money. Without it, a buyer who reaches the checkout cannot pay.
- You know the exact minute you announced tickets open, and who is watching the first hour with you.
-
Check the ticket types one last time
Open the event and read every ticket type: price, how many, when it opens and when it closes.
Merk: A ticket type with no allocation stays on sale until you stop it, and one whose sale window opens tomorrow does not appear today.
-
Add a hidden ticket to test with
Add one cheap ticket type that is on sale now and hidden behind an access code.
Merk: Your real ticket types cannot be bought before their window opens, and putting one on sale early would let any buyer who finds the page buy it. Only a buyer with the access code can reach a hidden ticket, so the test stays yours.
-
Buy the hidden ticket on the live event page
Publish the event, enter your access code and buy that ticket yourself, end to end, on a phone.
Merk: This is the only check that covers the whole path: the page, the checkout, the card charge and the confirmation email. Refund your own order afterwards.
-
Close the test ticket type
Take the hidden ticket type off sale once your own order is refunded.
Merk: A ticket type that has taken an order cannot be deleted, and your test order counts. Off sale and hidden, it stays out of the way.
-
Take the event back down
Unpublish the event.
Merk: You cannot schedule a live event: its publish button takes it down instead, and a scheduled publish works only on an event that is already down.
-
Set the on-sale time
Open the publish dialog and select Schedule Publish to open the event at the minute you announced.
Merk: A scheduled publish opens the event whether or not your team is at a keyboard. Choose the timezone you announced in, not the one you are sitting in.
The publish dialog, set to a scheduled on-sale. -
Tell your audience it is open
Send the announcement to your buyer list at the moment the event goes live, not before it.
Merk: An email that arrives before the tickets are on sale sends buyers to a page they cannot buy from, and they rarely come back the same day.
-
Watch the first hour
Keep Performance open and check it every few minutes for the first hour.
Merk: Watch for one ticket type far ahead of the rest, which tells you what to release next, and for no sales at all, which means something is broken.
The sales summary, during an on-sale.
Prøv disse trinnene på ditt eget arrangement
Opprett en gratis konto, bygg arrangementet ditt og følg trinnene over i ditt eget dashbord. Det tar noen minutter, og du trenger ikke å booke en salgssamtale.
Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.
Eller få det gjort for deg
Fai can read the event back to you before you open it, publish it once you approve, and report the sales as they come in. The CLI publishes and reads the same event without opening the dashboard.
I dashbordet ditt, med Fai
Before I open <EVENT NAME> for sale, list its ticket types with prices, allocations and sale windows, and tell me anything that looks wrong
Fra din egen assistent, via MCP
Koble assistenten til MCP-serveren vår, og be den om:
Behold --read-only i MCP-konfigurasjonen. Denne oppgaven leser bare data, så assistenten trenger ikke verktøy som gjør endringer.
Pick the brand, find the event <EVENT NAME> and show its ticket types and sale dates
Fra terminalen din
Installer CLI-en fra CLI-siden vår, logg inn med ticketfairy auth login, og velg merkevaren du jobber med ved hjelp av ticketfairy brand use <BRAND_ID>. ticketfairy brand list og ticketfairy event list viser ID-ene de andre kommandoene bruker.
Check the event, publish it at the announced time, then watch what it sells.
Show the event and its ticket types before you open it
ticketfairy event get <EVENT_ID>
Put the event on sale
ticketfairy event publish <EVENT_ID>
La Fai gjøre det for deg
Fai jobber inne i Ticket Fairy-dashbordet ditt. Opprett kontoen din, åpne Fai og lim inn instruksjonen over.
Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.
Release more tickets when a tier sells out
-
Open the next release
Open the ticket type you held back and set its sale window to start now.
Merk: Holding stock back is what gives you something to release. Decide the price of the next tier before the on-sale, not during it.
Fai can open the next release once you approve the price and the number.
I dashbordet ditt, med Fai
For <EVENT NAME>, open the next ticket release now and tell me the price and allocation before you change anything
Fra din egen assistent, via MCP
Behold --read-only i MCP-konfigurasjonen. Denne oppgaven leser bare data, så assistenten trenger ikke verktøy som gjør endringer.
Pick the brand, find the event <EVENT NAME> and show its ticket types
Fra terminalen din
Open the held release from the command line.
Show the ticket types so you can pick the one to open
ticketfairy ticket list <EVENT_ID>
Collect the people who missed out
-
Turn on the waiting list
Turn the waiting list on as soon as the last ticket goes, so the demand after a sell-out is captured rather than lost.
Merk: A waiting list collected in the first hour is the audience for your next release, and for your next event.
Fai can open the event so you can turn the waiting list on. Switching it on and reading its members are dashboard jobs today.
I dashbordet ditt, med Fai
Open <EVENT NAME> so I can turn on its waiting list
Fra din egen assistent, via MCP
Behold --read-only i MCP-konfigurasjonen. Denne oppgaven leser bare data, så assistenten trenger ikke verktøy som gjør endringer.
Pick the brand, find the event <EVENT NAME> and show its waiting list
Fra terminalen din
Read the event to confirm the waiting list is collecting.
Show the event and its current settings
ticketfairy event get <EVENT_ID>
Spørsmål du kanskje har
- Should I publish by hand or schedule it?
- Schedule it. The event opens at the minute you announced without your team at a keyboard, and you spend that minute watching the sales instead.
- What if I have no sales in the first ten minutes?
- Open the event page yourself as a buyer would. A ticket type whose sale window has not opened, a payment processing account that is not connected, and an unpublished event all look the same from the report.
- Should I prepare for a rush?
- If you expect more demand than tickets, read the guide on keeping a high-demand on-sale running smoothly before the day. You have to make those choices in advance.
Har du fortsatt et spørsmål?
Book en demo, så svarer vi på det i en samtale, tilpasset din type arrangement. Eller opprett kontoen din og se selv.
Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.
Relaterte guider
Gjør dette på ditt eget arrangement
Opprett kontoen din, bygg arrangementet og følg trinnene i ditt eget dashbord. Du trenger ikke bestille en salgssamtale.