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Vault og Capital

See how much of your ticket money you can spend from Vault

Before a promoter commits to a supplier, the question is how much of the ticket money is actually free to spend. Vault shows a balance for each currency, and separates the money you can move today from the money that is still settling or held back.

See how much of your ticket money you can spend today in each currency, how much is still settling, and how much is held back.

For
Checking what money your brand holds in Vault
Tar
6 minutter

Før du starter

  • You are an owner or admin of the brand, and Vault is switched on for it. Ask Ticket Fairy support to switch it on if you find it is off.
  • Your Vault account is through onboarding. An account still in onboarding can hold no money and shows you the step it is waiting on instead of balances.
  • You have your second factor to hand. Refreshing the balances asks you to confirm it is you.
  1. Open Vault for the brand

    Pick the brand, then open Vault.

    Merk: Vault belongs to the brand, not to an event. Money from every event that brand runs arrives in the same balances.

    Ticket Fairy Vault overview with wallet balances in two currencies and the Vault account details below them
    Vault, for a brand with money in two currencies.
  2. Read the currency you are spending in

    Find the row for the currency you want to spend and read across it.

    Merk: One row per currency, biggest first. Only currencies with an account that can take deposits appear, so a currency you have never been paid in is absent rather than zero.

  3. Work out what is free to spend

    Start from the available column rather than the cash total, then take off the refunds you still owe, any Capital you have not repaid and money due to clients.

    • Wallet available: Money you can move or spend today.
    • Pending: Money on its way in that has not settled yet.
    • Reserved: Money held back against a risk or an obligation, so it is yours but not free.
    • Collateral: Money put up as security, which sits outside the cash total.

    Merk: Available is what Vault can move today, which is not the same as what is yours to keep. The cash total adds available, pending and reserved, and collateral sits beside them outside it.

  4. Refresh before you commit to a payment

    Select Refresh and confirm the sign-in prompt before you rely on a figure.

    Merk: The page shows the last balances it saved. Where a refresh fails it says so and keeps the saved figures rather than showing you nothing.

Eller få det gjort for deg

Fai can read the balances back to you, and can open Vault when you want the page. Moving money stays on the page, behind the extra sign-in it needs.

I dashbordet ditt, med Fai

What is in Vault for <BRAND NAME> right now, and how much of it is still settling?

Fra din egen assistent, via MCP

Koble assistenten til MCP-serveren vår, og be den om:

Behold --read-only i MCP-konfigurasjonen. Denne oppgaven leser bare data, så assistenten trenger ikke verktøy som gjør endringer.

Pick the brand <BRAND NAME> and show what it has on the platform

Fra terminalen din

Installer CLI-en fra CLI-siden vår, logg inn med ticketfairy auth login, og velg merkevaren du jobber med ved hjelp av ticketfairy brand use <BRAND_ID>. ticketfairy brand list og ticketfairy event list viser ID-ene de andre kommandoene bruker.

Vault balances are read in the dashboard rather than from the command line.

Show the brands you can act for

ticketfairy brand list

Check the account itself is healthy

  1. Read the Vault account card

    Read Vault account below the balances for the status and when it last synced.

    Merk: A suspended account can neither receive nor move money, and says why. A sync from days ago means the figures above are older than they look.

Fai can open Vault so you can read the account status.

I dashbordet ditt, med Fai

Open Vault for <BRAND NAME> so I can check the account status

Fra din egen assistent, via MCP

Behold --read-only i MCP-konfigurasjonen. Denne oppgaven leser bare data, så assistenten trenger ikke verktøy som gjør endringer.

Pick the brand <BRAND NAME> and show its details

Fra terminalen din

Account status is read in the dashboard.

Show the brands you can act for

ticketfairy brand list

Spørsmål du kanskje har

Why do the columns not add up to the total?
The cash total is available plus pending plus reserved. Collateral is shown beside them because it is security rather than spendable cash, so it is left out.
Why is a currency I have been paid in missing?
Only currencies with an active account that can take deposits are listed. Activate one for that currency and the row appears.
Why is one currency listed out of order?
The rows are ordered by value in one currency, and Vault could not convert that one this time. Its figures are correct; only its place in the order is unknown.
Is the available figure mine to spend?
It is what Vault can move today. It does not take off refunds you still owe, Capital you have not repaid or money due to clients, so subtract those yourself before you commit to a supplier.
Is this the same as my event payouts?
No. Payouts are money sent out to a card account. Vault is an account of your own that holds money, so the two answer different questions.

Har du fortsatt et spørsmål?

Book en demo, så svarer vi på det i en samtale, tilpasset din type arrangement. Eller opprett kontoen din og se selv.

Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig.

Gjør dette på ditt eget arrangement

Opprett kontoen din, bygg arrangementet og følg trinnene i ditt eget dashbord. Du trenger ikke bestille en salgssamtale.

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