--- title: "Track what your event team spends on Vault cards | Ticket Fairy-guider" description: "See every payment your event team's Vault cards make, with holds, refunds and declined payments and the reason each was declined, and the Vault work in the Action centre that needs someone to act, with its priority and deadline." canonical: "https://www.ticketfairy.com/no/guides/track-vault-spending" --- # Track what your event team spends on Vault cards | Ticket Fairy-guider 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guider](https://www.ticketfairy.com/no/guides) 3. Track what your event team spends on Vault cards Vault og Capital # Track what your event team spends on Vault cards Finance leads and production managers check card spend against the event budget and want to catch a problem before a supplier is left unpaid. Card activity lists what each Vault card did, and the Action centre lists the Vault work that needs a person, such as a card payment held for a fraud review. See every payment your event team's Vault cards make, with holds, refunds and declined payments and the reason each was declined, and the Vault work in the Action centre that needs someone to act, with its priority and deadline. For: Keeping track of card spend and Vault reviews for your events Tar: 6 minutter ## Din Vault-side - [Activity ledger](#step-1) - [Card activity details](#step-2) - [Action centre](#step-3) - [Review details](#step-4) ## Før du starter - You're an owner or an admin on the brand. Those are the two roles that reach Vault. - Your brand has an active Vault account. Ask Ticket Fairy support to switch Vault on for your brand if it isn't, then open the account. - You have your second factor to hand. Card activity may ask you to confirm it's you before it loads. - ## Activity ledger Pick the brand, open **Vault**, then select **Card activity**. **Activity ledger** lists what your Vault cards did in the latest 30 days, newest first: each row gives the merchant and where it is, the card by its nickname and last four digits, the type of event, the amount and its status. **Authorisation hold** with **Authorised** is money held on the card for a payment that has not settled; **Purchase** with **Settled** is money spent; **Refund** with **Credited** is money back on the card; and **Authorisation release** with **Released** is a hold let go, once the purchase settles or when the payment is reversed. The amount is in the card's own currency, with the merchant's amount beneath it when they charged in another currency. **Merk:** One payment usually shows as more than one row: the hold, then the settled purchase and the hold's release. So never add up the Amount column; count the purchases and the credits, which are the rows that moved money. ![Ticket Fairy Vault Card activity with holds, a settled purchase and its released hold, a refund and a declined payment on two cards](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--card-activity.png) Brand, Vault, Card activity. - ## Card activity details Select a row's merchant to open **Card activity details**. It holds the type and status, the dates the payment was made and posted, the merchant's name, place and category, the card, any security check on the payment, the references your bank or the merchant may ask for, and any fee. A payment that did not go through, shown as **Declined** or **Failed**, says why at the top in a sentence, such as a card limit being reached, with what to do next. **Merk:** A decline on a card limit means the card needs different limits, which you change on the card, as Freeze, cancel or change the limits on an event team's Vault card shows. When a decline says to contact support, quote the **Activity ID** under **References**. ![Ticket Fairy Card activity details for a declined payment, with the reason that a card spending limit was exceeded](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--declined-payment.png) Card activity, a declined payment opened from the list. - ## Action centre Select **Action Centre** under **Vault**. **Work to review** lists the open Vault tasks for the brand, nearest deadline first, each with its priority, whether it is on time, the area of work it belongs to, when it is due and when it last changed. A task opens when Vault reports something that needs a person: an information request, an account or cardholder review, a card payment held for a fraud review, a card close to its limit or a delivery problem, a transfer or deposit that failed or needs approval. The filters above narrow the list by status, priority, responsible team, task type and deadline, and **Refresh queue** fetches the latest. **Merk:** Ordinary card payments and declines never open a task; they are in Card activity. A task closes by itself when Vault reports the matter sorted, so choose **Resolved** under **Status** to see what has been dealt with. ![Ticket Fairy Vault Action centre with filters and three open tasks: a card payment fraud review, an information request and a card review](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--action-centre.png) Brand, Vault, Action centre. - ## Review details Select a task to open its details. **Time remaining** shows how much of the response window has gone, with **Due** and **Responsible team** beneath it, and **Review details** gives the facts Vault reported, such as why it needs review, the deadline, the merchant, the card's last four digits, the amount and when the payment was made. The deadline is the one Vault gave, or else the task's response window counted from the moment the event happened, so a fraud review can be due within the hour. **Merk:** The bar under each task fills as its response window runs out, and turns peach once a quarter or less is left or the deadline has passed. ![Ticket Fairy Vault task details for a card fraud review, with the time remaining, the responsible team and the payment under review](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--task-details.png) Action centre, a task opened from the queue. ## Se disse tallene for ditt eget arrangement Opprett en gratis konto, så fylles denne rapporten etter hvert som billettene dine selges. Du ser de samme tallene for ditt eget arrangement fra første salg. E-postadressen din [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo) Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig. ## Eller få det gjort for deg Fai, the assistant inside your dashboard, reads the Action centre back to you, with each task's priority, team and deadline, and opens a task for its details. She also lists your card activity with the merchant, amount, status and any reason a payment was declined. From MCP or the command line you can list the card activity, and neither reads the Action centre. ### I dashbordet ditt, med Fai What is waiting for us in the Vault action centre for \, and what is due first? ### Fra din egen assistent, via MCP Koble assistenten til [MCP-serveren vår](https://www.ticketfairy.com/mcp-server), og be den om: Behold `--read-only` i MCP-konfigurasjonen. Denne oppgaven leser bare data, så assistenten trenger ikke verktøy som gjør endringer. Pick the brand \ and list the latest Vault card transactions ## Fra terminalen din Installer CLI-en fra [CLI-siden vår](https://www.ticketfairy.com/cli), logg inn med `ticketfairy auth login`, og velg merkevaren du jobber med ved hjelp av `ticketfairy brand use `. `ticketfairy brand list` og `ticketfairy event list` viser ID-ene de andre kommandoene bruker. The command line lists the card events on the brand's Vault cards and opens one of them. You need an owner or admin login for the brand. It has no command for the Action centre. If it says Vault needs you to confirm it is you, the command stops. Open the card activity in Vault in the dashboard, confirm it is you there, and read it there. ### List the card events on the brand's Vault cards, newest first, with the id of each ticketfairy vault transactions list --brand \ ### Open one card event with its merchant, amount and status, using an id from the list ticketfairy vault transactions get \ --brand \ ## La Fai gjøre det for deg Fai jobber inne i Ticket Fairy-dashbordet ditt. Opprett kontoen din, åpne Fai og lim inn instruksjonen over. [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo) Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig. ## Spørsmål du kanskje har Why does one payment appear twice in Card activity?: The card holds the money first, as an authorisation hold, then the purchase settles and the hold is released. Each of those is its own row, and only the settled purchase is money spent. How far back does Card activity go?: The latest 30 days, newest first. The page says so above the list. Why is Card activity empty?: "No card activity in the latest 30 days" means none of the brand's Vault cards has been used in that time. New holds, purchases, refunds and releases appear as the cards are used. Can I clear a task in the Action centre myself?: No. A task closes when Vault reports that the matter is sorted, for example when a transfer is funded or a cardholder is ready, and it then moves from Open to Resolved. What do I do about a task?: The Action centre has no button to act on a task. Deal with a card or cardholder task on **Cards** and a transfer task on **Transfers**, and for an account review check the **Vault account** card on **Overview**, which offers **Continue setup** when Vault needs more from you. Contact Ticket Fairy support about an information request or anything else the dashboard doesn't let you settle. Where do I add a receipt or a note to a card payment?: Select the merchant on the payment's row and use **Receipt, note and event** in its details, as Add receipts, notes and events to your team's Vault card payments shows. The RECEIPT and EVENT columns show which payments still need one. Where are my Vault balances?: On the Vault **Overview**, which shows what you can spend in each currency. Card activity lists what the cards did, not what is left. Why does Vault say Vault is locked?: Vault locks when nobody has used it for 5 minutes, and hides your card activity. Select **Unlock Vault** and confirm it's you to see it again. ## Har du fortsatt et spørsmål? Book en demo, så svarer vi på det i en samtale, tilpasset din type arrangement. Eller opprett kontoen din og se selv. [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo) [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig. ## Relaterte guider - [Flere måter å bruke Ticket Fairy på](https://www.ticketfairy.com/no/event-ticketing/event-banking) - [Let your event team spend with Vault cards](https://www.ticketfairy.com/no/guides/issue-vault-cards) - [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/no/guides/add-receipts-to-vault-card-payments) - [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/no/guides/report-a-problem-with-a-vault-card-payment) - [Se hvor mye av billettinntektene du kan bruke fra Vault](https://www.ticketfairy.com/no/guides/read-your-vault-balances) - [Åpne en Vault-konto for å holde billettinntektene dine](https://www.ticketfairy.com/no/guides/open-a-vault-account) - [Se hva arrangementet ditt tjente, og når du får betalt](https://www.ticketfairy.com/no/guides/see-what-your-event-earned) - [Få betalt for arrangementene dine i lokale valutaer med Vault](https://www.ticketfairy.com/no/guides/receive-money-in-global-accounts) - [Betal eventleverandørene dine fra Vault](https://www.ticketfairy.com/no/guides/pay-suppliers-from-your-vault) - [Betal alle du skylder for et arrangement](https://www.ticketfairy.com/no/guides/pay-everyone-you-owe-for-an-event) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/no/guides/pay-several-people-at-once) - [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/no/guides/manage-vault-invoices) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/no/guides/set-up-recurring-payments-from-vault) - [Make a second person send every payment from your event money](https://www.ticketfairy.com/no/guides/turn-on-payment-approvals) - [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/no/guides/get-paid-with-vault-payment-links) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/no/guides/trust-a-payout-recipient) - [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/no/guides/freeze-cancel-or-change-a-vault-card) - [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/no/guides/issue-vault-cards-to-your-event-crew) - [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/no/guides/get-a-vault-statement) - [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/no/guides/convert-currencies-and-read-your-vault-activity) - [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/no/guides/let-fai-prepare-your-finance-work) - [Alle Ticket Fairy-guider](https://www.ticketfairy.com/no/guides) ## Gjør dette på ditt eget arrangement Opprett kontoen din, bygg arrangementet og følg trinnene i ditt eget dashbord. Du trenger ikke bestille en salgssamtale. [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo) ## Selg billetter med Ticket Fairy Alt i disse guidene er i dashbordet ditt fra den dagen du registrerer deg. - Sett opp arrangementet ditt på noen minutter - Gratisarrangementer er gratis - Fai, din medpilot, er innebygd [Opprett en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oppstartsgebyr. Ingen obligatorisk månedsavgift. Ingen kredittkort nødvendig. ## Se det i en samtale Book en demo, så viser vi deg hvordan Ticket Fairy håndterer din type arrangement. [Book en demo](https://www.ticketfairy.com/no/event-ticketing/book-a-demo) [Flere måter å bruke Ticket Fairy på](https://www.ticketfairy.com/no/event-ticketing/event-banking) ### Tips for å selge flere billetter Praktiske råd fra arrangører som selger ut, og hver nye guide så snart den publiseres. Vi respekterer personvernet ditt. Meld deg av når du vil.