--- title: "Ticket Fairy Platform: Sell, Market, Run and Get Paid" description: "See every part of Ticket Fairy in one map: ticketing, marketing that sells more tickets, Fai, event operations, payouts, Vault and Capital, and the tools for developers." canonical: "https://www.ticketfairy.com/platform" --- The whole life of your event # Run your whole event, from the first plan to the final payout Ticket Fairy starts months before your tickets go on sale and stays with you long after the show. Plan and fund it, build the buzz, sell out, get your team ready, run the day, pay everyone and learn for next time. [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No credit card required · Buyers pay the booking fee · Keep the ticket price you set · Build a test event before you commit - **25,000+** events powered - **10M+** tickets issued - **13** countries - **20%** more tickets from referral rewards “Ticket Fairy is tech's best hope against Ticketmaster” [![TechCrunch](https://www.ticketfairy.com/resources/images/platform_logos/white/tech-crunch.png)](https://techcrunch.com/2019/06/06/ticket-fairy/) Also featured in [![Forbes](https://www.ticketfairy.com/resources/css/pages/contact-us-v4/img/forbes.png)](https://www.forbes.com/sites/maryjuetten/2021/06/08/a-better-event-experience-ticket-fairy/) Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event. Trusted by event organisers worldwide ![Mayan Warrior](https://www.ticketfairy.com/resources/images/client_logos/white/mayanwarrior_long.png) ![Forbidden Forest](https://www.ticketfairy.com/resources/images/client_logos/white/forbidden_forest.png) ![Papaya Playa Project, Tulum](https://www.ticketfairy.com/resources/images/client_logos/white/papaya_playa_project.svg) ![Grupo RosaNegra, Mexico](https://www.ticketfairy.com/resources/images/client_logos/white/grupo_rosanegra.png) ![LOCUS](https://www.ticketfairy.com/resources/images/client_logos/white/locus.png) ![Monstercat, Canada](https://www.ticketfairy.com/resources/images/client_logos/white/monstercat.svg) ![Pines Party](https://www.ticketfairy.com/resources/images/client_logos/white/pines_party.png) ![Looloo Studio, CDMX](https://www.ticketfairy.com/resources/images/client_logos/white/looloo.png) ![Mandala Club, Singapore](https://www.ticketfairy.com/resources/images/client_logos/white/mandala_club.png) ![Soundtuary, Miami](https://www.ticketfairy.com/resources/images/client_logos/white/soundtuary.png) ![Sun and Bass, Sardinia](https://www.ticketfairy.com/resources/images/client_logos/white/sun_and_bass.png) ![The Kazbah](https://www.ticketfairy.com/resources/images/client_logos/white/kazbah.png) ![Rakastella, Miami](https://www.ticketfairy.com/resources/images/client_logos/white/rakastella.png) $300m Revenue Processed From 50-person workshops to festivals of 100,000 and more Built for Nightclubs Festivals & Concerts DJ shows Conferences & Summits Food & Drink Events Comedy & Theatre Corporate & B2B Events Beach clubs Sports & Esports Attractions & Tours Nonprofits & Fundraisers Before, during and after ## Follow one event from the first idea to the thank-you email See what your team does at each stage, from the first budget to the last payout. 1. Months before ### Plan it and fund it Set your budget, book your line-up and give every task an owner. The Today page shows what needs you next. Capital can advance the money for your deposits against the sales you expect. 2. Weeks before ### Build the buzz Plan your campaign from the announcement to the last chance, and your posts go to every account that promotes the event. Fans join your presale list, and your emails reach the people most likely to buy. 3. On sale ### Sell it out Releases open by date or when the last one sells out, and buyers check out in a few taps. Each buyer of a paid ticket gets a referral link and earns money back when friends buy through it. 4. The final weeks ### Get your artists and crew ready Advance every artist, fill every shift and issue every pass from the same event as your tickets. Vault cards let your crew pay for what they need, within the limits you set. 5. Show day ### Run the day Your show callers run the schedule cue by cue, and your door team scans tickets on their own phones. You watch the crowd arrive hour by hour. 6. As the money comes in ### Settle up and pay everyone See every line of your event's money, from ticket sales to fees and refunds. Take payouts every day as tickets sell or after the event, and pay your artists, suppliers and crew from Vault. 7. After the show ### Learn and stay close to your fans Compare this edition with the last, from tickets sold to how fast people arrived. Send your thank-you email, read what your fans said and start next year's edition from this one. One platform ## Everything your event needs Each part works on its own and better together. ### Sell tickets the way your event needs Set up tiers that release by themselves, seat maps, timed entry and add-ons. Buyers check out in a few taps on your event page or on your own website, and your door team scans them in. - [Ticket types & pricing](https://www.ticketfairy.com/features/ticket-types-and-pricing) - [Checkout](https://www.ticketfairy.com/features/checkout) - [Seating & timed entry](https://www.ticketfairy.com/features/seating-and-timed-entry) - [Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) ### Get your fans to sell tickets for you Referral rewards turn your buyers into your sales team and sell 20% more tickets. Emails, promoters, [promo codes](https://www.ticketfairy.com/event-ticketing/event-promo-codes), ads and social posts reach the people most likely to buy. - [Referral rewards](https://www.ticketfairy.com/features/referral-marketing) - [Emails to buyers](https://www.ticketfairy.com/features/emails-to-buyers) - [Promoters & sales teams](https://www.ticketfairy.com/features/promoters-and-sales-teams) - [Advertising & tracking](https://www.ticketfairy.com/features/advertising-and-tracking) - [Social media](https://www.ticketfairy.com/features/social-media) ### Ask Fai and get the work done Fai is your AI co-pilot. Ask how sales are going, and she answers from your own figures. Ask her to set something up, and she does it after you confirm. The AI ticket concierge answers your buyers' questions on your event page. - [Fai](https://www.ticketfairy.com/features/fai) - [AI ticket concierge](https://www.ticketfairy.com/features/ai-ticket-concierge) ### Run the event, not just the ticketing The Event Operating System plans the production behind the tickets. Your team advances artists, fills shifts, issues passes, books deliveries and runs show day from the same event. - [Event Operating System](https://www.ticketfairy.com/event-operating-system) - [Crew & volunteers](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers) - [Accreditation](https://www.ticketfairy.com/event-operating-system/accreditation) - [Show day](https://www.ticketfairy.com/event-operating-system/show-day) ### Get paid fast and keep your cash moving Plan your budget, see every line of what you will receive and take payouts every day as tickets sell. Vault holds your money in several currencies and pays artists, suppliers and crew. Capital advances you funding against the sales you expect. - [Payments & payouts](https://www.ticketfairy.com/features/payments-and-payouts) - [Vault](https://www.ticketfairy.com/features/vault) - [Capital](https://www.ticketfairy.com/features/capital) - [Budget & costs](https://www.ticketfairy.com/event-operating-system/budget-and-costs) ### Know your audience and own your data Live sales reports show how each release and campaign performs. Your customer list stays yours, and it connects to the tools you already use. - [Sales reports](https://www.ticketfairy.com/features/sales-reports) - [Audience insights](https://www.ticketfairy.com/features/audience-insights) - [Integrations](https://www.ticketfairy.com/features/integrations) ### Give each team and brand its own space Run many events and brands from one account. Each teammate sees only the events and money their role allows, and can turn on two-step sign-in for their own account. - [Teams & security](https://www.ticketfairy.com/features/teams-and-security) - [Many events & brands](https://www.ticketfairy.com/features/multiple-events-and-brands) - [Venue pages](https://www.ticketfairy.com/features/venue-pages) ![Ticket Fairy Brand Team page with members, roles and a pending invitation](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--team-members.png) ### Build on Ticket Fairy Your developers can use the API and webhooks, and build your own checkout with our React and React Native SDKs. AI assistants connect through the MCP server. - [API & developers](https://www.ticketfairy.com/features/api-and-developers) - [Developers](https://www.ticketfairy.com/developers) - [MCP server](https://www.ticketfairy.com/mcp-server) - [Ticket Fairy CLI](https://www.ticketfairy.com/cli) ![Ticket Fairy Personal Access Tokens card listing tokens with their created, last used and expiry dates](https://www.ticketfairy.com/embeds/posters/marketing-developer-access--personal-access-tokens.png) ## A team that answers, day and night Every organiser gets 24/7 support and their own account manager. Our team sets up your account, moves your events across and can run a co-branded or a fully white-label platform for you. The people behind the platform ## Meet the team Our team comes from producing and working in events, long before we built the technology. We work closely with every client, and attend as many of your events as we can, so we keep learning and keep delivering results. The Ticket Fairy team Ritesh Patel Co-CEO Jigar Patel Co-CEO [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Built for your kind of event See how Ticket Fairy works for your event type and your role. ### By event type - [Festivals](https://www.ticketfairy.com/solutions/festivals) - [Nightclubs & club nights](https://www.ticketfairy.com/solutions/nightclubs-and-club-nights) - [Concerts & live music](https://www.ticketfairy.com/solutions/concerts-and-live-music-venues) - [Conferences](https://www.ticketfairy.com/solutions/conferences) - [Conventions & fan events](https://www.ticketfairy.com/solutions/conventions-and-fan-events) - [Trade shows & exhibitions](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions) - [Theatre & comedy](https://www.ticketfairy.com/solutions/theatre-and-comedy) - [Food & drink festivals](https://www.ticketfairy.com/solutions/food-and-drink-festivals) - [Beer festivals](https://www.ticketfairy.com/solutions/beer-festivals) - [Wine festivals & tastings](https://www.ticketfairy.com/solutions/wine-festivals) - [Fairs & shows](https://www.ticketfairy.com/solutions/fairs-and-shows) - [Attractions & timed entry](https://www.ticketfairy.com/solutions/attractions-and-timed-entry) - [Esports & gaming](https://www.ticketfairy.com/solutions/esports-and-gaming) - [Charity galas](https://www.ticketfairy.com/solutions/charity-galas-and-fundraisers) - [University and campus](https://www.ticketfairy.com/solutions/university-and-campus-events) - [Sports events](https://www.ticketfairy.com/solutions/sports-events) - [Venues](https://www.ticketfairy.com/solutions/venues) - [Promoters and agencies](https://www.ticketfairy.com/solutions/promoters-and-agencies) ### By role - [Ticketing managers](https://www.ticketfairy.com/solutions/ticketing-managers) - [Marketing directors](https://www.ticketfairy.com/solutions/marketing-directors) - [Operations & crew](https://www.ticketfairy.com/solutions/operations-managers) - [Production managers](https://www.ticketfairy.com/solutions/production-managers) - [Artist liaison & booking](https://www.ticketfairy.com/solutions/artist-liaison-and-talent-buyers) - [Finance directors](https://www.ticketfairy.com/solutions/finance-directors) - [Box office & front of house](https://www.ticketfairy.com/solutions/box-office-and-front-of-house) - [Safety & security leads](https://www.ticketfairy.com/solutions/safety-and-security-leads) - [Sponsorship & partnerships](https://www.ticketfairy.com/solutions/sponsorship-and-partnerships) [All solutions](https://www.ticketfairy.com/solutions) Proof ## Results organisers can count - **$104K** in ticket sales from $4,800 in referral rewards at one event - **20:1** average return on referral rewards - **20-25%** of festival sales from fans' share links ### One platform instead of a stack of tools - Ticketing - Referral marketing - Email campaigns - Ad tracking - Crew rotas - Accreditation - Artist advancing - Business banking - Event funding - Sales reporting ## As featured in [Ticket Fairy is tech's best hope against Ticketmaster **Josh Constine**, Editor-in-Chief Read excerpt ![electronic music crowd](https://www.ticketfairy.com/resources/css/pages/contact-us-v4/img/blog-feature-01.jpg)](https://techcrunch.com/2019/06/06/ticket-fairy/) [A Better Event Experience: Ticket Fairy **Mary Juetten**, Contributor / Entrepreneurs Read excerpt ![recording concert with a phone](https://www.ticketfairy.com/resources/css/pages/contact-us-v4/img/blog-feature-02.jpg)](https://www.forbes.com/sites/maryjuetten/2021/06/08/a-better-event-experience-ticket-fairy/) ## Simple pricing Free events cost nothing. On paid tickets, buyers pay one service fee at checkout by default, and you keep your ticket price. You can choose to absorb the fee instead. - **Free events cost nothing** No fee for you and no fee for your attendees. - **One fee, paid by the buyer** Buyers pay one service fee at checkout by default. - **Your price, your choice** Keep your ticket price, or absorb the fee yourself. [See pricing](https://www.ticketfairy.com/pricing) Trusted by event organisers worldwide ## What our customers say 1. ![Jorge Perdomo, Creator of The Fluffy Cloud, reviewing Ticket Fairy event ticketing platform](https://www.ticketfairy.com/resources/images/landing/v7/jorge-perdomo-240.jpg) **Jorge Perdomo** Creator, The Fluffy Cloud Independent dance music event series - US & Mexico ![An event by The Fluffy Cloud ticketed with Ticket Fairy](https://www.ticketfairy.com/resources/images/landing/v7/fluffy-cloud-event-720.jpg) > I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, **helped me sell more tickets**. Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly. A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use. 2. ![Dan Burner, Festival Director of Chalfest, reviewing Ticket Fairy event ticketing platform](https://www.ticketfairy.com/resources/images/landing/v7/dan-burner-240.jpg) **Dan Burner** Festival Director, Chalfest > Chalfest has used Ticket Fairy since we began in 2017. We have remained a loyal customer of theirs for a number of reasons. They are quick to respond and always willing to help. The functionality of the system is really great too and we have certainly benefited from recent upgrades and features. 3. ![David Todd, Managing Director of Towerhouse Global, reviewing Ticket Fairy event ticketing platform](https://www.ticketfairy.com/resources/images/landing/v7/david-todd-240.jpg) **David Todd** Managing Director, Towerhouse Global > Towerhouse Global has had extraordinary success with Ticket Fairy over the past three years, supporting everything from complex corporate registration to large-scale entertainment ticketing. Their platform is incredibly powerful and adaptable, and their team consistently goes above and beyond to support and guide us. It's a true partnership, and one we value highly. 4. **Ami Patel** Patron Council, Bhaktivedanta Manor - ISKCON Watford > Working with Ticket Fairy has been an exceptional experience from start to finish. Their team is not only highly knowledgeable, but genuinely invested in the success of your events. The level of support and responsiveness they provide goes far beyond what we've experienced with other ticketing platforms. What really stands out is the power and flexibility of their backend system, giving us a level of control and customisation that's hard to find elsewhere. Most importantly, there's a real human touch to everything they do. You're not just another client. The team takes the time to understand your needs and consistently goes above and beyond to deliver solutions. 5. **Elisha Burner** Gather + Grow > Using Ticket Fairy for our events is a great experience. The platform is very user-friendly and made navigating through ticket setup and management a breeze. We especially appreciated how responsive their staff were. Every question or issue was addressed promptly and professionally. Plus, their fees are reasonable, which made it even easier to stick to our budget. Highly recommended for anyone organising events! 6. **Majahuitas** Exclusive events venue > Ticket Fairy has transformed how we manage events at Majahuitas. The platform is user-friendly, efficient, and has helped us boost ticket sales while simplifying operations. Their promotional tools and excellent support make them the perfect partner for managing exclusive events. ## Questions about the Ticket Fairy platform ### Platform #### What is the difference between this page and /features? This page is the map of everything Ticket Fairy does. The /features pages explain each part in detail, with screenshots and step-by-step guides. #### Can I use Ticket Fairy for one part only? Yes. Many organisers start with ticketing and add marketing, the Event Operating System or Vault later. Fai, marketing and planning tools also work beside another ticketing platform. #### How fast do I get paid? You can take payouts every day as tickets sell, or after the event. Daily payouts need your own Stripe account in a supported Stripe country, or your own Xendit account in Indonesia. #### Who gets a referral link? Each buyer of a paid ticket, unless you turn referrals off for that ticket type. A buyer earns their reward when friends complete enough ticket sales to reach one of your targets. #### How much more do referral rewards sell? Up to 20% more tickets, and events with passionate audiences often exceed that. #### Do you charge for free events? No. Free tickets cost nothing for you and for your attendees. #### Can I sell under my own brand? Yes. Our team can set up a co-branded or a fully white-label platform, and our React and React Native SDKs let your developers build your own checkout. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started](https://manage.ticketfairy.com/welcome) No credit card required --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)