---
title: "Questions About Running Events, Answered"
description: "Plain answers to what event organizers ask about selling tickets, fees and payouts, running the day and choosing tools, for each kind of event and each role on the team."
canonical: "https://www.ticketfairy.com/questions"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. Questions answered

# Questions about running events: answers for each event and each role

Find what event teams ask about running their events: selling tickets and what it costs, when you get paid, getting people in on the day, and what each person on the team can do. Each answer links the guide or comparison behind it.

  [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=questions) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

## Fees and plans

- ### [Plans and fees](https://www.ticketfairy.com/pricing/questions)

  - [What will Ticket Fairy cost me to sell tickets?](https://www.ticketfairy.com/pricing/questions#what-will-ticket-fairy-cost-me-to-sell-tickets)
  - [Can I add my own ticketing fee on top and keep it?](https://www.ticketfairy.com/pricing/questions#can-i-add-my-own-ticketing-fee-on-top-and-keep-it)
  - [What if I only sell a handful of tickets?](https://www.ticketfairy.com/pricing/questions#what-if-i-only-sell-a-handful-of-tickets)

  [See all 25 questions](https://www.ticketfairy.com/pricing/questions)

## By kind of event

- ### [Festivals](https://www.ticketfairy.com/solutions/festivals/questions)

  - [What does festival ticketing cost with Ticket Fairy?](https://www.ticketfairy.com/solutions/festivals/questions#what-does-festival-ticketing-cost-with-ticket-fairy)
  - [What does a fan pay to resell a ticket at face value?](https://www.ticketfairy.com/solutions/festivals/questions#what-does-a-fan-pay-to-resell-a-ticket-at-face-value)
  - [Which festivals use Ticket Fairy?](https://www.ticketfairy.com/solutions/festivals/questions#which-festivals-use-ticket-fairy)

  [See all 61 questions](https://www.ticketfairy.com/solutions/festivals/questions)
- ### [Nightclubs & club nights](https://www.ticketfairy.com/solutions/nightclubs-and-club-nights/questions)

  - [How much of a booth booking is paid online?](https://www.ticketfairy.com/solutions/nightclubs-and-club-nights/questions#how-much-of-a-booth-booking-is-paid-online)
  - [What if a booth buyer never finishes the identity check?](https://www.ticketfairy.com/solutions/nightclubs-and-club-nights/questions#what-if-a-booth-buyer-never-finishes-the-identity-check)
  - [How do we price a booth so it covers our minimum spend?](https://www.ticketfairy.com/solutions/nightclubs-and-club-nights/questions#how-do-we-price-a-booth-so-it-covers-our-minimum-spend)

  [See all 21 questions](https://www.ticketfairy.com/solutions/nightclubs-and-club-nights/questions)
- ### [Concerts & live music](https://www.ticketfairy.com/solutions/concerts-and-live-music-venues/questions)

  - [Can the act's team check the settlement?](https://www.ticketfairy.com/solutions/concerts-and-live-music-venues/questions#can-the-act-s-team-check-the-settlement)
  - [Does resale let fans charge more than face value?](https://www.ticketfairy.com/solutions/concerts-and-live-music-venues/questions#does-resale-let-fans-charge-more-than-face-value)
  - [How long does a fan on the waiting list have to buy?](https://www.ticketfairy.com/solutions/concerts-and-live-music-venues/questions#how-long-does-a-fan-on-the-waiting-list-have-to-buy)

  [See all 18 questions](https://www.ticketfairy.com/solutions/concerts-and-live-music-venues/questions)
- ### [Conferences](https://www.ticketfairy.com/solutions/conferences/questions)

  - [Can a company pay for its team's passes by invoice?](https://www.ticketfairy.com/solutions/conferences/questions#can-a-company-pay-for-its-team-s-passes-by-invoice)
  - [Can I run a call for speakers and have my panel score the proposals?](https://www.ticketfairy.com/solutions/conferences/questions#can-i-run-a-call-for-speakers-and-have-my-panel-score-the-proposals)
  - [Is a speaker told when I decline their proposal?](https://www.ticketfairy.com/solutions/conferences/questions#is-a-speaker-told-when-i-decline-their-proposal)

  [See all 17 questions](https://www.ticketfairy.com/solutions/conferences/questions)
- ### [Conventions & fan events](https://www.ticketfairy.com/solutions/conventions-and-fan-events/questions)

  - [Does a once-a-day weekend pass reset at midnight?](https://www.ticketfairy.com/solutions/conventions-and-fan-events/questions#does-a-once-a-day-weekend-pass-reset-at-midnight)
  - [Can I sell photo ops and autographs?](https://www.ticketfairy.com/solutions/conventions-and-fan-events/questions#can-i-sell-photo-ops-and-autographs)
  - [When is an exhibitor charged for their booth?](https://www.ticketfairy.com/solutions/conventions-and-fan-events/questions#when-is-an-exhibitor-charged-for-their-booth)

  [See all 16 questions](https://www.ticketfairy.com/solutions/conventions-and-fan-events/questions)
- ### [Trade shows & exhibitions](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions/questions)

  - [How does an exhibitor pay the rest of their stand price?](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions/questions#how-does-an-exhibitor-pay-the-rest-of-their-stand-price)
  - [Can an exhibitor add more staff than their package includes?](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions/questions#can-an-exhibitor-add-more-staff-than-their-package-includes)
  - [Can stand staff scan leads with their phone camera?](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions/questions#can-stand-staff-scan-leads-with-their-phone-camera)

  [See all 18 questions](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions/questions)
- ### [Theater & comedy](https://www.ticketfairy.com/solutions/theatre-and-comedy/questions)

  - [Can I keep the best seats for press night and sponsors?](https://www.ticketfairy.com/solutions/theatre-and-comedy/questions#can-i-keep-the-best-seats-for-press-night-and-sponsors)
  - [How do I send critics and guests their comps?](https://www.ticketfairy.com/solutions/theatre-and-comedy/questions#how-do-i-send-critics-and-guests-their-comps)
  - [What happens to a seat while a buyer checks out?](https://www.ticketfairy.com/solutions/theatre-and-comedy/questions#what-happens-to-a-seat-while-a-buyer-checks-out)

  [See all 20 questions](https://www.ticketfairy.com/solutions/theatre-and-comedy/questions)
- ### [Food festivals](https://www.ticketfairy.com/solutions/food-festivals/questions)

  - [Can I take a percentage of what each food vendor sells?](https://www.ticketfairy.com/solutions/food-festivals/questions#can-i-take-a-percentage-of-what-each-food-vendor-sells)
  - [What can vendors send to back up their takings?](https://www.ticketfairy.com/solutions/food-festivals/questions#what-can-vendors-send-to-back-up-their-takings)
  - [Does Fai decide which food vendors to approve?](https://www.ticketfairy.com/solutions/food-festivals/questions#does-fai-decide-which-food-vendors-to-approve)

  [See all 19 questions](https://www.ticketfairy.com/solutions/food-festivals/questions)
- ### [Beer festivals](https://www.ticketfairy.com/solutions/beer-festivals/questions)

  - [Can each session have its own capacity?](https://www.ticketfairy.com/solutions/beer-festivals/questions#can-each-session-have-its-own-capacity)
  - [Can I sell souvenir glasses and beer tokens with the session ticket?](https://www.ticketfairy.com/solutions/beer-festivals/questions#can-i-sell-souvenir-glasses-and-beer-tokens-with-the-session-ticket)
  - [How do I sell a designated driver ticket?](https://www.ticketfairy.com/solutions/beer-festivals/questions#how-do-i-sell-a-designated-driver-ticket)

  [See all 20 questions](https://www.ticketfairy.com/solutions/beer-festivals/questions)
- ### [Wine festivals & tastings](https://www.ticketfairy.com/solutions/wine-festivals/questions)

  - [How do I keep the trade session private?](https://www.ticketfairy.com/solutions/wine-festivals/questions#how-do-i-keep-the-trade-session-private)
  - [Can I send named trade buyers their own invitation?](https://www.ticketfairy.com/solutions/wine-festivals/questions#can-i-send-named-trade-buyers-their-own-invitation)
  - [Can a distributor share one link with its whole sales team?](https://www.ticketfairy.com/solutions/wine-festivals/questions#can-a-distributor-share-one-link-with-its-whole-sales-team)

  [See all 20 questions](https://www.ticketfairy.com/solutions/wine-festivals/questions)
- ### [Film festivals](https://www.ticketfairy.com/solutions/film-festivals/questions)

  - [How does Fai work out when a screening ends?](https://www.ticketfairy.com/solutions/film-festivals/questions#how-does-fai-work-out-when-a-screening-ends)
  - [Which passes can I sell for my film festival?](https://www.ticketfairy.com/solutions/film-festivals/questions#which-passes-can-i-sell-for-my-film-festival)
  - [Can a festival pass get into more than one screening a day?](https://www.ticketfairy.com/solutions/film-festivals/questions#can-a-festival-pass-get-into-more-than-one-screening-a-day)

  [See all 18 questions](https://www.ticketfairy.com/solutions/film-festivals/questions)
- ### [Fairs & shows](https://www.ticketfairy.com/solutions/fairs-and-shows/questions)

  - [How does a family ticket work at the entrance?](https://www.ticketfairy.com/solutions/fairs-and-shows/questions#how-does-a-family-ticket-work-at-the-entrance)
  - [Does a once-a-day season pass reset at midnight?](https://www.ticketfairy.com/solutions/fairs-and-shows/questions#does-a-once-a-day-season-pass-reset-at-midnight)
  - [Can visitors leave the grounds and come back on the same day?](https://www.ticketfairy.com/solutions/fairs-and-shows/questions#can-visitors-leave-the-grounds-and-come-back-on-the-same-day)

  [See all 20 questions](https://www.ticketfairy.com/solutions/fairs-and-shows/questions)
- ### [Attractions & timed entry](https://www.ticketfairy.com/solutions/attractions-and-timed-entry/questions)

  - [How do I fill my quiet weekday afternoons?](https://www.ticketfairy.com/solutions/attractions-and-timed-entry/questions#how-do-i-fill-my-quiet-weekday-afternoons)
  - [Do adult and child tickets share a slot's capacity?](https://www.ticketfairy.com/solutions/attractions-and-timed-entry/questions#do-adult-and-child-tickets-share-a-slot-s-capacity)
  - [Do season pass holders count towards a slot's capacity?](https://www.ticketfairy.com/solutions/attractions-and-timed-entry/questions#do-season-pass-holders-count-towards-a-slot-s-capacity)

  [See all 17 questions](https://www.ticketfairy.com/solutions/attractions-and-timed-entry/questions)
- ### [Esports & gaming](https://www.ticketfairy.com/solutions/esports-and-gaming/questions)

  - [Which streamers will I see among my ticket buyers?](https://www.ticketfairy.com/solutions/esports-and-gaming/questions#which-streamers-will-i-see-among-my-ticket-buyers)
  - [Does a tracking link pay the streamer who shares it?](https://www.ticketfairy.com/solutions/esports-and-gaming/questions#does-a-tracking-link-pay-the-streamer-who-shares-it)
  - [Can a streamer earn commission on the tickets their viewers buy?](https://www.ticketfairy.com/solutions/esports-and-gaming/questions#can-a-streamer-earn-commission-on-the-tickets-their-viewers-buy)

  [See all 17 questions](https://www.ticketfairy.com/solutions/esports-and-gaming/questions)
- ### [Charity galas](https://www.ticketfairy.com/solutions/charity-galas-and-fundraisers/questions)

  - [When are auction bidders charged?](https://www.ticketfairy.com/solutions/charity-galas-and-fundraisers/questions#when-are-auction-bidders-charged)
  - [Can guests add a donation when they buy their seat?](https://www.ticketfairy.com/solutions/charity-galas-and-fundraisers/questions#can-guests-add-a-donation-when-they-buy-their-seat)
  - [How much of a table booking is paid online?](https://www.ticketfairy.com/solutions/charity-galas-and-fundraisers/questions#how-much-of-a-table-booking-is-paid-online)

  [See all 18 questions](https://www.ticketfairy.com/solutions/charity-galas-and-fundraisers/questions)
- ### [University and campus](https://www.ticketfairy.com/solutions/university-and-campus-events/questions)

  - [How do I keep the student ticket for students only?](https://www.ticketfairy.com/solutions/university-and-campus-events/questions#how-do-i-keep-the-student-ticket-for-students-only)
  - [Is a student charged while I check their order?](https://www.ticketfairy.com/solutions/university-and-campus-events/questions#is-a-student-charged-while-i-check-their-order)
  - [Do full-price buyers see the student number question too?](https://www.ticketfairy.com/solutions/university-and-campus-events/questions#do-full-price-buyers-see-the-student-number-question-too)

  [See all 18 questions](https://www.ticketfairy.com/solutions/university-and-campus-events/questions)
- ### [Sports events](https://www.ticketfairy.com/solutions/sports-events/questions)

  - [How many matches can one season pass cover?](https://www.ticketfairy.com/solutions/sports-events/questions#how-many-matches-can-one-season-pass-cover)
  - [Can the visiting club see our sales?](https://www.ticketfairy.com/solutions/sports-events/questions#can-the-visiting-club-see-our-sales)
  - [Can fans see every home fixture on one page?](https://www.ticketfairy.com/solutions/sports-events/questions#can-fans-see-every-home-fixture-on-one-page)

  [See all 18 questions](https://www.ticketfairy.com/solutions/sports-events/questions)
- ### [Venues](https://www.ticketfairy.com/solutions/venues/questions)

  - [Who pays the ticketing fee, us or the buyer?](https://www.ticketfairy.com/solutions/venues/questions#who-pays-the-ticketing-fee-us-or-the-buyer)
  - [When do we get our ticket money?](https://www.ticketfairy.com/solutions/venues/questions#when-do-we-get-our-ticket-money)
  - [Can we take a deposit for private hire or a table booking?](https://www.ticketfairy.com/solutions/venues/questions#can-we-take-a-deposit-for-private-hire-or-a-table-booking)

  [See all 43 questions](https://www.ticketfairy.com/solutions/venues/questions)
- ### [Promoters and agencies](https://www.ticketfairy.com/solutions/promoters-and-agencies/questions)

  - [How does a client give my agency access?](https://www.ticketfairy.com/solutions/promoters-and-agencies/questions#how-does-a-client-give-my-agency-access)
  - [Does Ticket Fairy pay my promoters their commission?](https://www.ticketfairy.com/solutions/promoters-and-agencies/questions#does-ticket-fairy-pay-my-promoters-their-commission)
  - [Should I add my street team to my brand team or to a collective?](https://www.ticketfairy.com/solutions/promoters-and-agencies/questions#should-i-add-my-street-team-to-my-brand-team-or-to-a-collective)

  [See all 20 questions](https://www.ticketfairy.com/solutions/promoters-and-agencies/questions)

## By role on the team

- ### [Ticketing managers](https://www.ticketfairy.com/solutions/ticketing-managers/questions)

  - [A buyer is on the phone. How do I find their order fast?](https://www.ticketfairy.com/solutions/ticketing-managers/questions#a-buyer-is-on-the-phone-how-do-i-find-their-order-fast)
  - [A buyer says their tickets never arrived. What do I do?](https://www.ticketfairy.com/solutions/ticketing-managers/questions#a-buyer-says-their-tickets-never-arrived-what-do-i-do)
  - [Can I move a buyer to a different ticket type or seat?](https://www.ticketfairy.com/solutions/ticketing-managers/questions#can-i-move-a-buyer-to-a-different-ticket-type-or-seat)

  [See all 20 questions](https://www.ticketfairy.com/solutions/ticketing-managers/questions)
- ### [Marketing directors](https://www.ticketfairy.com/solutions/marketing-directors/questions)

  - [Lots of fans say they are coming, but few have bought. How do I turn that into sales?](https://www.ticketfairy.com/solutions/marketing-directors/questions#lots-of-fans-say-they-are-coming-but-few-have-bought-how-do-i-turn-that-into-sales)
  - [What does a buyer earn for bringing their friends?](https://www.ticketfairy.com/solutions/marketing-directors/questions#what-does-a-buyer-earn-for-bringing-their-friends)
  - [Can I add prizes on top of the referral cash back?](https://www.ticketfairy.com/solutions/marketing-directors/questions#can-i-add-prizes-on-top-of-the-referral-cash-back)

  [See all 31 questions](https://www.ticketfairy.com/solutions/marketing-directors/questions)
- ### [Operations & crew](https://www.ticketfairy.com/solutions/operations-managers/questions)

  - [How do I find out who is still coming the day before?](https://www.ticketfairy.com/solutions/operations-managers/questions#how-do-i-find-out-who-is-still-coming-the-day-before)
  - [What if two people accept the same shift at once?](https://www.ticketfairy.com/solutions/operations-managers/questions#what-if-two-people-accept-the-same-shift-at-once)
  - [Do offers go out without my approval?](https://www.ticketfairy.com/solutions/operations-managers/questions#do-offers-go-out-without-my-approval)

  [See all 19 questions](https://www.ticketfairy.com/solutions/operations-managers/questions)
- ### [Production managers](https://www.ticketfairy.com/solutions/production-managers/questions)

  - [How do I catch clashes in the running order before show day?](https://www.ticketfairy.com/solutions/production-managers/questions#how-do-i-catch-clashes-in-the-running-order-before-show-day)
  - [Does the artist's team need an account?](https://www.ticketfairy.com/solutions/production-managers/questions#does-the-artist-s-team-need-an-account)
  - [Do I have to type up each act's stage plot and input list?](https://www.ticketfairy.com/solutions/production-managers/questions#do-i-have-to-type-up-each-act-s-stage-plot-and-input-list)

  [See all 18 questions](https://www.ticketfairy.com/solutions/production-managers/questions)
- ### [Artist liaison & booking](https://www.ticketfairy.com/solutions/artist-liaison-and-talent-buyers/questions)

  - [How do I make an offer to an artist's agent?](https://www.ticketfairy.com/solutions/artist-liaison-and-talent-buyers/questions#how-do-i-make-an-offer-to-an-artist-s-agent)
  - [Can I offer a guarantee versus percentage deal, or only a flat fee?](https://www.ticketfairy.com/solutions/artist-liaison-and-talent-buyers/questions#can-i-offer-a-guarantee-versus-percentage-deal-or-only-a-flat-fee)
  - [How do I hold a date in my room before the deal is agreed?](https://www.ticketfairy.com/solutions/artist-liaison-and-talent-buyers/questions#how-do-i-hold-a-date-in-my-room-before-the-deal-is-agreed)

  [See all 17 questions](https://www.ticketfairy.com/solutions/artist-liaison-and-talent-buyers/questions)
- ### [Finance directors](https://www.ticketfairy.com/solutions/finance-directors/questions)

  - [When do we get paid for an event?](https://www.ticketfairy.com/solutions/finance-directors/questions#when-do-we-get-paid-for-an-event)
  - [Can we get funding for artist deposits before our on-sale?](https://www.ticketfairy.com/solutions/finance-directors/questions#can-we-get-funding-for-artist-deposits-before-our-on-sale)
  - [Who pays the ticketing fee, us or the buyer?](https://www.ticketfairy.com/solutions/finance-directors/questions#who-pays-the-ticketing-fee-us-or-the-buyer)

  [See all 21 questions](https://www.ticketfairy.com/solutions/finance-directors/questions)
- ### [Box office & front of house](https://www.ticketfairy.com/solutions/box-office-and-front-of-house/questions)

  - [A guest is told they are already inside. How do we check?](https://www.ticketfairy.com/solutions/box-office-and-front-of-house/questions#a-guest-is-told-they-are-already-inside-how-do-we-check)
  - [A guest's tickets never arrived. What do we do?](https://www.ticketfairy.com/solutions/box-office-and-front-of-house/questions#a-guest-s-tickets-never-arrived-what-do-we-do)
  - [How do we find a guest's order at the window?](https://www.ticketfairy.com/solutions/box-office-and-front-of-house/questions#how-do-we-find-a-guest-s-order-at-the-window)

  [See all 19 questions](https://www.ticketfairy.com/solutions/box-office-and-front-of-house/questions)
- ### [Safety & security leads](https://www.ticketfairy.com/solutions/safety-and-security-leads/questions)

  - [How do we know who is inside a zone when we have to clear it?](https://www.ticketfairy.com/solutions/safety-and-security-leads/questions#how-do-we-know-who-is-inside-a-zone-when-we-have-to-clear-it)
  - [How does a steward report an incident?](https://www.ticketfairy.com/solutions/safety-and-security-leads/questions#how-does-a-steward-report-an-incident)
  - [Who is told when a serious incident is reported?](https://www.ticketfairy.com/solutions/safety-and-security-leads/questions#who-is-told-when-a-serious-incident-is-reported)

  [See all 19 questions](https://www.ticketfairy.com/solutions/safety-and-security-leads/questions)
- ### [Sponsorship & partnerships](https://www.ticketfairy.com/solutions/sponsorship-and-partnerships/questions)

  - [Can a sponsor check their own results without logging in?](https://www.ticketfairy.com/solutions/sponsorship-and-partnerships/questions#can-a-sponsor-check-their-own-results-without-logging-in)
  - [How do we show a sponsor how many tickets their posters and newsletter sold?](https://www.ticketfairy.com/solutions/sponsorship-and-partnerships/questions#how-do-we-show-a-sponsor-how-many-tickets-their-posters-and-newsletter-sold)
  - [Does a sponsor's tracking link show what buyers paid or what we receive?](https://www.ticketfairy.com/solutions/sponsorship-and-partnerships/questions#does-a-sponsor-s-tracking-link-show-what-buyers-paid-or-what-we-receive)

  [See all 18 questions](https://www.ticketfairy.com/solutions/sponsorship-and-partnerships/questions)

## Choosing your tools

- ### [Ticketing platforms](https://www.ticketfairy.com/compare/ticketing/questions)

  - [How do I sell more tickets without spending more on ads?](https://www.ticketfairy.com/compare/ticketing/questions#how-do-i-sell-more-tickets-without-spending-more-on-ads)
  - [How do I turn fans who say they're interested into ticket buyers?](https://www.ticketfairy.com/compare/ticketing/questions#how-do-i-turn-fans-who-say-they-re-interested-into-ticket-buyers)
  - [Can I email and text my ticket buyers from the ticketing platform?](https://www.ticketfairy.com/compare/ticketing/questions#can-i-email-and-text-my-ticket-buyers-from-the-ticketing-platform)

  [See all 22 questions](https://www.ticketfairy.com/compare/ticketing/questions)
- ### [Event and festival management](https://www.ticketfairy.com/compare/event-management/questions)

  - [Can I sell my festival tickets in the same system I use to book artists and crew?](https://www.ticketfairy.com/compare/event-management/questions#can-i-sell-my-festival-tickets-in-the-same-system-i-use-to-book-artists-and-crew)
  - [How much does festival management software cost?](https://www.ticketfairy.com/compare/event-management/questions#how-much-does-festival-management-software-cost)
  - [Can I send contracts to all my artists at once and get them signed online?](https://www.ticketfairy.com/compare/event-management/questions#can-i-send-contracts-to-all-my-artists-at-once-and-get-them-signed-online)

  [See all 19 questions](https://www.ticketfairy.com/compare/event-management/questions)
- ### [Fan messaging and chatbots](https://www.ticketfairy.com/compare/fan-messaging/questions)

  - [Can fans get the ticket link automatically when they comment on my post?](https://www.ticketfairy.com/compare/fan-messaging/questions#can-fans-get-the-ticket-link-automatically-when-they-comment-on-my-post)
  - [Can a chatbot on my website answer questions about my event?](https://www.ticketfairy.com/compare/fan-messaging/questions#can-a-chatbot-on-my-website-answer-questions-about-my-event)
  - [Can fans buy tickets without leaving the chat?](https://www.ticketfairy.com/compare/fan-messaging/questions#can-fans-buy-tickets-without-leaving-the-chat)

  [See all 17 questions](https://www.ticketfairy.com/compare/fan-messaging/questions)
- ### [Social media and marketing tools](https://www.ticketfairy.com/compare/marketing/questions)

  - [Can I see which social posts actually sold tickets?](https://www.ticketfairy.com/compare/marketing/questions#can-i-see-which-social-posts-actually-sold-tickets)
  - [Which social networks can I post my events to?](https://www.ticketfairy.com/compare/marketing/questions#which-social-networks-can-i-post-my-events-to)
  - [Can I schedule all my posts for the on-sale and the week before the show?](https://www.ticketfairy.com/compare/marketing/questions#can-i-schedule-all-my-posts-for-the-on-sale-and-the-week-before-the-show)

  [See all 20 questions](https://www.ticketfairy.com/compare/marketing/questions)
- ### [Banking](https://www.ticketfairy.com/compare/banking/questions)

  - [How fast can I pay artists and suppliers from my ticket money?](https://www.ticketfairy.com/compare/banking/questions#how-fast-can-i-pay-artists-and-suppliers-from-my-ticket-money)
  - [Can I pay my whole line-up and crew in one go after the show?](https://www.ticketfairy.com/compare/banking/questions#can-i-pay-my-whole-line-up-and-crew-in-one-go-after-the-show)
  - [How do I know who I still owe for an event?](https://www.ticketfairy.com/compare/banking/questions#how-do-i-know-who-i-still-owe-for-an-event)

  [See all 19 questions](https://www.ticketfairy.com/compare/banking/questions)
- ### [AI assistants](https://www.ticketfairy.com/compare/ai-assistants/questions)

  - [Can I use ChatGPT or Claude to run my event admin?](https://www.ticketfairy.com/compare/ai-assistants/questions#can-i-use-chatgpt-or-claude-to-run-my-event-admin)
  - [Do I have to upload spreadsheets for AI to see my ticket sales?](https://www.ticketfairy.com/compare/ai-assistants/questions#do-i-have-to-upload-spreadsheets-for-ai-to-see-my-ticket-sales)
  - [Can AI add a ticket release or a promo code to my event?](https://www.ticketfairy.com/compare/ai-assistants/questions#can-ai-add-a-ticket-release-or-a-promo-code-to-my-event)

  [See all 19 questions](https://www.ticketfairy.com/compare/ai-assistants/questions)
- ### [SMS marketing](https://www.ticketfairy.com/compare/sms-marketing/questions)

  - [Do I need a separate SMS tool to text my ticket buyers?](https://www.ticketfairy.com/compare/sms-marketing/questions#do-i-need-a-separate-sms-tool-to-text-my-ticket-buyers)
  - [How much does it cost to text my fans about an event?](https://www.ticketfairy.com/compare/sms-marketing/questions#how-much-does-it-cost-to-text-my-fans-about-an-event)
  - [Can I send an automatic text reminder on the day of the event?](https://www.ticketfairy.com/compare/sms-marketing/questions#can-i-send-an-automatic-text-reminder-on-the-day-of-the-event)

  [See all 19 questions](https://www.ticketfairy.com/compare/sms-marketing/questions)
- ### [Customer support](https://www.ticketfairy.com/compare/customer-support/questions)

  - [Do I need a help desk to answer my ticket buyers?](https://www.ticketfairy.com/compare/customer-support/questions#do-i-need-a-help-desk-to-answer-my-ticket-buyers)
  - [How do I find a buyer's order when they only give me their name?](https://www.ticketfairy.com/compare/customer-support/questions#how-do-i-find-a-buyer-s-order-when-they-only-give-me-their-name)
  - [A buyer says their tickets never arrived. What do I do?](https://www.ticketfairy.com/compare/customer-support/questions#a-buyer-says-their-tickets-never-arrived-what-do-i-do)

  [See all 19 questions](https://www.ticketfairy.com/compare/customer-support/questions)
- ### [Website builders](https://www.ticketfairy.com/compare/website-builders/questions)

  - [Do I need a separate website builder for my events?](https://www.ticketfairy.com/compare/website-builders/questions#do-i-need-a-separate-website-builder-for-my-events)
  - [Will search engines find my events?](https://www.ticketfairy.com/compare/website-builders/questions#will-search-engines-find-my-events)
  - [Can AI build my event website for me?](https://www.ticketfairy.com/compare/website-builders/questions#can-ai-build-my-event-website-for-me)

  [See all 21 questions](https://www.ticketfairy.com/compare/website-builders/questions)
- ### [WordPress ticketing plugins](https://www.ticketfairy.com/compare/wordpress-ticketing/questions)

  - [Do I need a WordPress site to sell tickets on my own website?](https://www.ticketfairy.com/compare/wordpress-ticketing/questions#do-i-need-a-wordpress-site-to-sell-tickets-on-my-own-website)
  - [Is there a free WordPress ticketing plugin?](https://www.ticketfairy.com/compare/wordpress-ticketing/questions#is-there-a-free-wordpress-ticketing-plugin)
  - [How much does a WordPress ticketing plugin cost for a year?](https://www.ticketfairy.com/compare/wordpress-ticketing/questions#how-much-does-a-wordpress-ticketing-plugin-cost-for-a-year)

  [See all 17 questions](https://www.ticketfairy.com/compare/wordpress-ticketing/questions)
- ### [AI meeting note-takers](https://www.ticketfairy.com/compare/ai-notetakers/questions)

  - [Can an AI note-taker join my advance call with the tour manager?](https://www.ticketfairy.com/compare/ai-notetakers/questions#can-an-ai-note-taker-join-my-advance-call-with-the-tour-manager)
  - [Can the note-taker join every call on my calendar without me sending it?](https://www.ticketfairy.com/compare/ai-notetakers/questions#can-the-note-taker-join-every-call-on-my-calendar-without-me-sending-it)
  - [Can I ask Fai to send the note-taker to a call for me?](https://www.ticketfairy.com/compare/ai-notetakers/questions#can-i-ask-fai-to-send-the-note-taker-to-a-call-for-me)

  [See all 25 questions](https://www.ticketfairy.com/compare/ai-notetakers/questions)
- ### [Email marketing](https://www.ticketfairy.com/compare/email-marketing/questions)

  - [Can I email my ticket buyers without importing a list first?](https://www.ticketfairy.com/compare/email-marketing/questions#can-i-email-my-ticket-buyers-without-importing-a-list-first)
  - [How much does it cost to email my fans about an event?](https://www.ticketfairy.com/compare/email-marketing/questions#how-much-does-it-cost-to-email-my-fans-about-an-event)
  - [Is there a free email marketing tool I can use for my events?](https://www.ticketfairy.com/compare/email-marketing/questions#is-there-a-free-email-marketing-tool-i-can-use-for-my-events)

  [See all 18 questions](https://www.ticketfairy.com/compare/email-marketing/questions)
- ### [Referral and ambassador programs](https://www.ticketfairy.com/compare/referrals/questions)

  - [How do I get my buyers to bring their friends?](https://www.ticketfairy.com/compare/referrals/questions#how-do-i-get-my-buyers-to-bring-their-friends)
  - [Do referral rewards really sell more tickets?](https://www.ticketfairy.com/compare/referrals/questions#do-referral-rewards-really-sell-more-tickets)
  - [What can a fan earn for sharing my event?](https://www.ticketfairy.com/compare/referrals/questions#what-can-a-fan-earn-for-sharing-my-event)

  [See all 18 questions](https://www.ticketfairy.com/compare/referrals/questions)
- ### [Membership platforms](https://www.ticketfairy.com/compare/memberships/questions)

  - [How do I start a paid membership for my events?](https://www.ticketfairy.com/compare/memberships/questions#how-do-i-start-a-paid-membership-for-my-events)
  - [Can a membership get fans into my events without a ticket?](https://www.ticketfairy.com/compare/memberships/questions#can-a-membership-get-fans-into-my-events-without-a-ticket)
  - [What does a membership platform cost?](https://www.ticketfairy.com/compare/memberships/questions#what-does-a-membership-platform-cost)

  [See all 16 questions](https://www.ticketfairy.com/compare/memberships/questions)

**Keep your ticketing where it is.** Your budgets, artist and crew coordination, and marketing can run on Ticket Fairy while another platform sells your tickets. If you choose to move ticketing too, our team can help with event setup, branding, customer data imports and training.

## Start free on Ticket Fairy

You can create a free account and try it on your next event, alongside the tools your team uses today.

No credit card needed to start

Works alongside the tools your team uses today

Our team helps with setup and training

   [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=questions)

No credit card required

---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)