---
title: "Инструкции Ticket Fairy | Создайте мероприятие и продавайте билеты"
description: "Настройте билеты, откройте продажи и разберитесь в данных о продажах с пошаговыми инструкциями по рекламным пикселям, уровням фестивальных билетов и другим задачам."
canonical: "https://www.ticketfairy.com/ru/guides"
---

Инструкции

# Проведите мероприятие в Ticket Fairy

Настройте билеты, откройте продажи и точно знайте, как продаётся ваше мероприятие.

Fai, ваша ИИ-коллега, может проверить продажи, обновить ваше мероприятие или изменить билет по вашей просьбе.

## Создание мероприятия

Создайте мероприятие, типы билетов, волны продаж, страницу и время старта продаж.

- ### [Создать мероприятие](https://www.ticketfairy.com/ru/guides/create-an-event)

  Начните с шаблона или пустого мероприятия, добавьте сведения для покупателей, настройте типы билетов до сохранения и выберите способ продаж.

  15 минут
- ### [Настройте типы билетов](https://www.ticketfairy.com/ru/guides/set-up-ticket-types)

  Создайте понятные варианты билетов с нужной ценой, количеством, лимитами, доступностью и правилами входа до начала продаж.

  12 минут
- ### [Запланировать выпуск билетов](https://www.ticketfairy.com/ru/guides/schedule-ticket-sale-windows-and-release-tiers)

  Составь понятную последовательность выпусков билетов с нужными ценами, датами продаж и правилами скрытия, чтобы покупатели видели правильный вариант в нужный момент.

  7 минут
- ### [Сгруппируйте билеты по категориям](https://www.ticketfairy.com/ru/guides/group-your-tickets-into-categories)

  Сгруппируйте однодневные билеты, абонементы на выходные и выпуски по ценам, чтобы покупатели быстро находили нужный билет.

  5 минут
- ### [Продавайте места на событие по схеме зала](https://www.ticketfairy.com/ru/guides/sell-reserved-seats-from-a-seat-map)

  Прикрепите схему зала, свяжите категории мест с типами билетов и заблокируйте нужные места, чтобы покупатели выбирали места сами.

  10 минут
- ### [Добавьте флаер и описание на страницу мероприятия](https://www.ticketfairy.com/ru/guides/design-your-event-page)

  Добавьте флаер, фоновое изображение и описание, которое покупатель читает перед выбором билета, с отдельным текстом и оформлением для каждого языка.

  6 минут

- ### [Ответьте на вопросы покупателей на странице мероприятия](https://www.ticketfairy.com/ru/guides/add-faqs-to-your-event-page)

  Сгруппируйте частые вопросы покупателей по разделам на странице мероприятия, скройте вопрос до принятия ответа и импортируйте вопросы из готовой памятки для посетителей.

  5 минут
- ### [Запланируйте публикацию мероприятия](https://www.ticketfairy.com/ru/guides/schedule-when-your-event-goes-live)

  Выберите дату и время в часовом поясе мероприятия, чтобы Ticket Fairy открыла страницу мероприятия в этот момент.

  4 минут
- ### [Дублировать мероприятие](https://www.ticketfairy.com/ru/guides/duplicate-an-event)

  Начните новую дату с уже используемых типов билетов, настроек мероприятия и дополнительных функций, затем укажите новое название, веб-адрес и даты перед началом продаж.

  8 минут
- ### [Продавайте билеты на все даты тура с одной страницы](https://www.ticketfairy.com/ru/guides/sell-tickets-to-every-date-of-your-tour-from-one-page)

  Создайте тур с собственным названием и веб-адресом, добавьте к нему события с уже настроенными датами и делитесь одной страницей тура. Смотрите общие продажи.

  6 минут
- ### [Используйте Freefund, чтобы сократить число неявок на бесплатных мероприятиях и мероприятиях с регистрацией](https://www.ticketfairy.com/ru/guides/reduce-no-shows-at-free-rsvp-events)

  Сохраните бесплатный вход для тех, кто пришёл, и попросите возвращаемый депозит, чтобы у участников была причина прийти.

  8 минут
- ### [Запустить A/B-тест для мероприятия](https://www.ticketfairy.com/ru/guides/run-an-ab-test-for-your-event)

  Сравните страницы мероприятия или вопросы и ответы при оформлении заказа, разделите посетителей между версиями и узнайте, какая приносит больше продаж билетов или дохода.

  10 минут
- ### [Одобрять заказы до получения покупателями билетов](https://www.ticketfairy.com/ru/guides/approve-orders-before-buyers-receive-tickets)

  Проверяйте все заказы или только заказы с выбранными типами билетов. Выберите момент списания оплаты и одобряйте или отклоняйте запросы до истечения срока удержания.

  12 минут
- ### [Перенесите или измените дату мероприятия](https://www.ticketfairy.com/ru/guides/postpone-or-reschedule-an-event)

  Сообщите владельцам билетов об изменении даты, опубликуйте новую дату, когда она будет известна, и выберите, кто сможет запросить возврат средств.

  9 минут
- ### [Отменить мероприятие](https://www.ticketfairy.com/ru/guides/cancel-an-event)

  Пометьте мероприятие как отменённое, чтобы служба поддержки Ticket Fairy вернула деньги за все заказы. Сами сообщите об этом держателям билетов до писем о возврате.

  7 минут
- ### [Take pre-registrations before your ticket on-sale](https://www.ticketfairy.com/ru/guides/take-pre-registrations-before-your-on-sale)

  Take the names of the people who want tickets before you have any to sell, reward them for bringing friends, and open a pre-sale to them ahead of everyone else.

  14 минут
- ### [Create a reusable event template](https://www.ticketfairy.com/ru/guides/create-a-reusable-event-template)

  Share your ticket tiers and allocations as a template without publishing your prices. Your brand name appears on every template you publish.

  8 минут
- ### [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/ru/guides/sell-a-multi-day-festival)

  Group day and weekend tickets so buyers find the right one, open each price release on its own date, sell camping and travel in the same checkout, and keep resale at face value.

  28 минут
- ### [Limit who can buy a ticket type](https://www.ticketfairy.com/ru/guides/limit-who-can-buy-tickets)

  Limit how many tickets one order or customer account can buy, or send one ticket type to another ticketing page instead of selling it through Ticket Fairy.

  6 минут
- ### [Choose who Ticket Fairy support contacts about your event](https://www.ticketfairy.com/ru/guides/choose-who-ticket-fairy-support-contacts-about-your-event)

  Give Ticket Fairy support two email addresses for one event, the one buyer escalations go to and your team's point of contact, in place of your brand's, or send the event back to your brand's addresses.

  3 минут
- ### [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/ru/guides/sell-timed-entry-tickets)

  Give a ticket type its own entry times so buyers pick a date and a slot, cap each slot separately, see sales and arrivals by slot, and know what a sold-out slot looks like to a buyer.

  10 минут
- ### [Run a recurring event series](https://www.ticketfairy.com/ru/guides/run-a-recurring-event-series)

  Keep every edition together, add future dates automatically, and give buyers one public page for the series.

  10 минут
- ### [Hold back tickets for later](https://www.ticketfairy.com/ru/guides/hold-back-ticket-stock)

  Set aside part of a ticket type for a guest list, a competition or a partner, so those tickets stay out of the public on-sale until you hand them out.

  4 минут

## Настройте мероприятие с помощью этих руководств

Создайте бесплатный аккаунт, а затем выполняйте любое руководство отсюда в своей панели управления.

    Ваш адрес электронной почты    [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без ежемесячной платы. Банковская карта не нужна.

## От начала до конца

Старт продаж, повтор прошлогоднего мероприятия и изменение планов.

- ### [Откройте продажу билетов](https://www.ticketfairy.com/ru/guides/open-your-ticket-on-sale)

  Проверьте типы билетов, купите тестовый билет, откройте мероприятие в объявленное время и следите за продажами, выручкой и заказами в первый час.

  10 минут
- ### [Повторите прошлогоднее мероприятие](https://www.ticketfairy.com/ru/guides/run-last-years-event-again)

  Скопируйте прошлогоднее мероприятие, измените даты и цены и откройте продажи прошлогодним покупателям до публичного анонса.

  12 минут
- ### [Изменить дату или отменить мероприятие](https://www.ticketfairy.com/ru/guides/change-or-call-off-an-event)

  Выберите перенос, отмену или возврат средств, сообщите об этом владельцам билетов раньше всех и узнайте, как каждый вариант повлияет на билеты и деньги.

  7 минут
- ### [Подготовьте команду на входе к дню мероприятия](https://www.ticketfairy.com/ru/guides/prepare-your-door-team)

  Выдайте каждому сотруднику на входе отдельный логин для сканирования, отправьте гостям билеты, настройте правила входа и отслеживайте прибывших.

  15 минут

## Оформление и заказы

Вопросы при оформлении, подтверждение заказов, возвраты, передача билетов и листы ожидания.

- ### [Найдите заказы мероприятия и управляйте ими](https://www.ticketfairy.com/ru/guides/find-and-manage-your-event-orders)

  Найдите заказ по покупателю, электронной почте или номеру, просмотрите билеты и данные о продаже и оставьте заметку для команды.

  6 минут
- ### [Скачать покупателей билетов](https://www.ticketfairy.com/ru/guides/download-your-ticket-buyers)

  Получите CSV со всеми билетами на мероприятие, данными покупателей и дополнительными товарами в строках или столбцах.

  3 минут
- ### [Вернуть средства за заказ на мероприятии](https://www.ticketfairy.com/ru/guides/refund-an-order)

  Верните номинальную стоимость оплаченного заказа на карту покупателя со страницы «Заказы», подтвердите возврат кодом Ticket Fairy и проверьте изменения для покупателя, билетов и отчётов.

  6 минут
- ### [Ответьте на спор по заказу билетов](https://www.ticketfairy.com/ru/guides/respond-to-a-disputed-ticket-order)

  Если покупатель оспорил платёж по карте через банк, найдите заказ, соберите доказательства и отправьте их вовремя по email или в разделе платежей.

  10 минут
- ### [Запустите список ожидания для мероприятия с распроданными билетами](https://www.ticketfairy.com/ru/guides/run-a-waiting-list)

  Включите список ожидания, задайте лимит билетов для одного человека, просматривайте очередь и узнайте, как следующий человек получает возвращённый билет и сколько времени у него есть на покупку.

  7 минут
- ### [Разрешить покупателям перепродавать билеты по номинальной цене](https://www.ticketfairy.com/ru/guides/let-buyers-resell-their-tickets-at-face-value)

  Включите перепродажу билетов, чтобы покупатель, который не может прийти на мероприятие, передал билет следующему фанату из листа ожидания или указанному человеку по полной стоимости. Отслеживайте все перепроданные билеты в отчёте «Перепродажа билетов».

  6 минут

- ### [Print venue directions and entry details on your tickets](https://www.ticketfairy.com/ru/guides/print-venue-directions-and-entry-details-on-your-tickets)

  Add your own words to every ticket PDF for your event, such as how to get to the venue, which entrance to use and what to bring, and give one ticket type its own text or hide the date on its tickets.

  4 минут
- ### [Design your own PDF tickets with your brand and sponsors](https://www.ticketfairy.com/ru/guides/design-your-own-pdf-tickets)

  Design the PDF tickets your buyers get in your logo, colors and fonts, add your own information, artwork and sponsor logos, and choose which events and ticket types use each design.

  8 минут
- ### [Turn on the ID check for buyers](https://www.ticketfairy.com/ru/guides/turn-on-the-id-check-for-buyers)

  Ask Fai to turn on the ID check for an event, so each buyer proves who they are with a photo ID before we take their payment and issue their tickets.

  5 минут
- ### [Clear the ticket orders waiting on an ID check](https://www.ticketfairy.com/ru/guides/verify-buyer-identity-at-checkout)

  See which buyers have a card on hold in the Needs Verification tab, send the ID check again, take the payment without it, or release the hold and put the tickets back on sale.

  5 минут
- ### [Let buyers refund their own tickets](https://www.ticketfairy.com/ru/guides/let-buyers-refund-themselves)

  Turn on self-refunds, see what a buyer is offered on their order page, and know what happens to the ticket and the stock afterwards.

  7 минут
- ### [Choose which details checkout asks your ticket buyers for](https://www.ticketfairy.com/ru/guides/choose-which-attendee-details-checkout-collects)

  Make every ticket buyer at your event's checkout enter a phone number, nationality, Instagram handle or date of birth before they can pay, and turn away buyers under your event's minimum age.

  5 минут
- ### [Choose which AI assistants sell your tickets](https://www.ticketfairy.com/ru/guides/choose-which-ai-assistants-sell-your-tickets)

  AI shopping assistants can start a ticket order for buyers who ask them about events, at your prices and with your ticket rules, and send the buyer to the Ticket Fairy checkout page to pay. Turn an assistant off for your brand, or pause it for one event, to stop new ticket sales through it.

  3 минут
- ### [Win back buyers who left checkout](https://www.ticketfairy.com/ru/guides/recover-abandoned-carts)

  Find the buyers who entered their details at checkout and never paid for their tickets, see why each one is on the list, and email them back to your event.

  6 минут
- ### [Sell a block of tickets to a company and invoice them](https://www.ticketfairy.com/ru/guides/take-a-group-booking-and-invoice-it)

  Record a company's block of tickets with its purchase order and payment terms, get it signed off, and send the company one invoice with a due date that matches their terms.

  10 минут
- ### [Resend a buyer's tickets and fix their details](https://www.ticketfairy.com/ru/guides/resend-tickets-and-fix-a-buyers-details)

  Send an order's tickets again to any email address the buyer gives you, and correct the name or email on a ticket so it matches the person arriving at the door.

  5 минут
- ### [Move a buyer to a different ticket type or seat](https://www.ticketfairy.com/ru/guides/move-a-buyer-to-a-different-ticket-type-or-seat)

  Change every ticket on a buyer's order to another ticket type in one go, move one ticket on its own, or give a ticket holder a different seat on your seat map, without the buyer placing a new order.

  5 минут
- ### [Add custom questions to your event checkout](https://www.ticketfairy.com/ru/guides/add-custom-checkout-questions)

  Collect extra information from buyers or ticket holders for your event checkout, such as a meal choice, accessibility request or company detail, and decide where each answer belongs.

  8 минут
- ### [Add custom terms to your event checkout](https://www.ticketfairy.com/ru/guides/add-custom-terms-to-your-checkout)

  Add labeled terms and conditions to your event checkout agreement, so buyers can open each section and accept the complete agreement before they pay.

  8 минут
- ### [Let buyers pay for tickets in installments](https://www.ticketfairy.com/ru/guides/let-buyers-pay-for-tickets-in-instalments)

  Turn on a payment plan for your event so buyers pay a first installment at checkout and the rest in weekly or monthly installments that finish before the event.

  6 минут

## Акции и скидки

Промокоды, ссылки промоутеров, подарочные карты и членские планы.

- ### [Продайте подарочный сертификат на мероприятие](https://www.ticketfairy.com/ru/guides/sell-gift-certificates)

  Продавайте сертификат на выбранный тип билета или фиксированную сумму, задайте срок действия в месяцах и позвольте покупателю решить, кто и когда им воспользуется.

  5 минут
- ### [Создайте промокоды для мероприятия](https://www.ticketfairy.com/ru/guides/create-promo-codes)

  Предложите партнёру, подписчикам рассылки или первым покупателям более выгодную цену с акцией: выберите скидку, типы билетов, коды и лимиты.

  8 минут
- ### [Предлагайте групповые скидки на билеты на мероприятие](https://www.ticketfairy.com/ru/guides/offer-group-discounts-on-event-tickets)

  Автоматически снижайте цену билета, когда в корзине набирается выбранное количество билетов, и при желании давайте большую скидку большим группам без ввода кода.

  6 минут

## Реферальный маркетинг

Вознаграждайте покупателей, которые приводят друзей, и смотрите, кто обеспечил каждую продажу.

- ### [Reward buyers who bring friends to your event](https://www.ticketfairy.com/ru/guides/reward-buyers-for-referrals)

  Give every buyer of an eligible paid ticket their own referral link, and return part of their ticket price when their friends buy through it.

  7 минут
- ### [Offer prizes your fans can win at your event](https://www.ticketfairy.com/ru/guides/offer-prizes-your-fans-can-win)

  Put an upgrade, merch, an experience or a table on your event, set what a fan has to do to win it, and give each prize out from Influencers.

  9 минут
- ### [Choose who wins a prize at your event](https://www.ticketfairy.com/ru/guides/choose-who-wins-a-prize-at-your-event)

  Give out a prize with no target on it: name the buyer you already know won, or draw winners at random from every buyer who has paid, then confirm what the draw came up with.

  7 минут
- ### [Choose how your buyers share your event](https://www.ticketfairy.com/ru/guides/choose-how-your-buyers-share-your-event)

  Set the message your buyers start with and the apps they can share their link to, for the Share your link row buyers see after paying through the checkout on your own website.

  4 минут

## Закрытые продажи, приглашения и списки гостей

Пароли, коды доступа, личные приглашения, гостевые билеты и квоты партнёров.

- ### [Сделайте мероприятие доступным только по приглашениям](https://www.ticketfairy.com/ru/guides/make-an-event-invitation-only)

  Сравните общий пароль, персональные приглашения и код доступа к билетам или подтверждайте каждый заказ после оформления.

  5 минут
- ### [Защитите мероприятие паролем](https://www.ticketfairy.com/ru/guides/password-protect-your-event)

  Защитите страницу мероприятия одним или несколькими общими паролями, проверьте их и измените пароль, не закрывая доступ группам, которым он всё ещё нужен.

  7 минут
- ### [Продавайте билеты по личному приглашению](https://www.ticketfairy.com/ru/guides/sell-tickets-by-personal-invitation)

  Отправляйте одобренным гостям личную ссылку, задавайте лимиты билетов и заказов, отслеживайте приглашения и отменяйте их.

  16 минут
- ### [Поделитесь одной ссылкой-приглашением на мероприятие](https://www.ticketfairy.com/ru/guides/share-one-invitation-link-to-your-event)

  Создайте ссылку-приглашение для группы, выберите скрытые билеты и установите общие ограничения на билеты и заказы, затем скопируйте ссылку и поделитесь ею.

  5 минут
- ### [Разблокировать скрытые билеты с помощью кода доступа](https://www.ticketfairy.com/ru/guides/unlock-hidden-tickets-with-an-access-code)

  Оставьте страницу мероприятия общедоступной, скройте типы билетов и показывайте их покупателям после ввода кода доступа без скидки.

  12 минут
- ### [Sell tickets only to your NFT holders](https://www.ticketfairy.com/ru/guides/sell-tickets-only-to-your-nft-holders)

  Require ticket buyers to connect a wallet that holds one of your NFTs before they can buy tickets to your event, for every ticket or for one ticket type, and have the door check the NFT again at entry.

  6 минут

- ### [Send free tickets to your guest list](https://www.ticketfairy.com/ru/guides/issue-guest-tickets)

  Send a guest, a reviewer or a crew member a ticket at no charge from the Guest Tickets page, one person at a time or from a spreadsheet, and see who you have sent tickets to.

  5 минут
- ### [Build an application or sign-up form for your event](https://www.ticketfairy.com/ru/guides/take-applications-with-a-form)

  Build a form for your event from a ready-made form, a description Fai turns into questions, or an empty one, ask only what each applicant needs to answer, read every application in one list, accept or decline each one, and send the people you accept a ticket.

  14 минут
- ### [Let a partner hand out their own tickets for your event](https://www.ticketfairy.com/ru/guides/let-a-partner-hand-out-their-own-tickets)

  Give an act's management, a radio station or a sponsor a fixed allocation they can hand out themselves, without a login to your event and without asking you each time.

  6 минут

## Дополнения, столики и прочее

Мерч, парковка, кемпинг, столики, номера в отеле и абонементы на несколько мероприятий.

- ### [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/ru/guides/sell-add-ons-with-your-tickets)

  Add parking, camping, meals, merchandise and upgrades to the ticket checkout, with stock, options and limits for each.

  8 минут
- ### [Sell VIP tables and bottle service through your promoters](https://www.ticketfairy.com/ru/guides/sell-vip-tables-and-bottle-service)

  Create a table type for each booth or bottle-service package, give every promoter their own link to sell it, and see the table bookings each promoter brings to your event under Sales by Promoter.

  14 минут
- ### [Sell one pass that covers several of your events](https://www.ticketfairy.com/ru/guides/sell-a-pass-that-covers-several-events)

  Sell a season pass or a multi-night bundle once, then let the buyer book the nights they want as you announce them.

  9 минут
- ### [Sell hotel rooms to your ticket buyers from a hotel block](https://www.ticketfairy.com/ru/guides/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block)

  Put the rooms a hotel holds for your event on sale at checkout from a hotel block: choose the room, the nights, the rooms each night, the rate buyers pay and the last day they can book. You see how many room nights are booked and still for sale, and the day after the last day to book, the rooms nobody booked go back to the hotel.

  7 минут
- ### [Offer hotel and flight bookings on your event site](https://www.ticketfairy.com/ru/guides/offer-hotel-and-flight-bookings-on-your-event-site)

  Let visitors book hotels and flights from your event site, suggest dates and arrival airports, and set your own markup when your plan includes it.

  5 минут

## Email, SMS и маркетинг

Сообщения покупателям, дизайн писем, ваш сайт и посадочные страницы.

- ### [Создавайте дополнительные целевые страницы для мероприятия](https://www.ticketfairy.com/ru/guides/create-extra-landing-pages-for-your-event)

  Создайте для одного мероприятия дополнительные страницы с собственными адресами, названиями, датами, местом проведения, изображениями, описанием или типами билетов. Все проданные билеты относятся к тому же мероприятию.

  8 минут
- ### [Add your own words to the ticket confirmation email](https://www.ticketfairy.com/ru/guides/add-your-own-words-to-the-confirmation-email)

  Add your door time, travel advice and event rules to the confirmation email buyers get with their tickets, and send their replies to an address your team reads.

  7 минут
- ### [Show your sponsors on your tickets and event page](https://www.ticketfairy.com/ru/guides/show-your-sponsors-on-your-tickets-and-event-page)

  Add your event's sponsors with their logos and websites, choose whether each one shows on your PDF tickets, on your event page or both, put them in order, and give a VIP ticket type sponsors of its own.

  6 минут
- ### [Email your ticket buyers about your event](https://www.ticketfairy.com/ru/guides/email-your-buyers)

  Send the doors time, the set times, a venue change or a thank-you to everyone attending, to one ticket type or to the waiting list, now or at a time you choose, and see who opened it.

  6 минут
- ### [Email or text your fans and ticket holders from your brand](https://www.ticketfairy.com/ru/guides/email-or-text-your-fans-and-ticket-holders)

  Email or text your ticket holders and fans from Messaging: start from a template or a Fai design, choose who gets it in plain words, test it, then send now or later and follow the results.

  9 минут
- ### [Design the look of the emails about your events](https://www.ticketfairy.com/ru/guides/design-the-look-of-your-brands-emails)

  Set the header and logo, colors, fonts and footer that every email to your ticket holders and fans is built on, starting from a ready-made design that already uses your brand kit, and choose the one your emails use by default.

  6 минут

- ### [Reuse email, text and gift certificate templates across your events](https://www.ticketfairy.com/ru/guides/reuse-email-text-and-gift-certificate-templates)

  Keep the words you send for every event as templates for emails, texts and the gift certificate email, start any message from one, and switch off, copy or change them as your team needs.

  6 минут
- ### [Manage one event's emails and texts in Messaging](https://www.ticketfairy.com/ru/guides/manage-one-events-emails-and-texts-in-messaging)

  Open Messaging from an event to see only that event's messages, Fai's suggestions, automatic messages, templates and Mailchimp list, and start new emails and texts that are already about it.

  5 минут
- ### [Find your event emails and templates from the previous Messaging pages](https://www.ticketfairy.com/ru/guides/find-your-emails-and-templates-from-the-previous-messaging-pages)

  See the emails and texts your team sent or scheduled to ticket holders from the previous Messaging pages in Messages, with their results, send one again, and find your email templates and Mailchimp list in their new places.

  4 минут
- ### [Review the messages Fai suggests for your events](https://www.ticketfairy.com/ru/guides/review-the-messages-fai-suggests-for-your-events)

  Preview the emails Fai prepares when an event reaches a good moment to message, then edit, schedule, send or dismiss each one, or switch on the automatic message she suggests.

  5 минут
- ### [Send automatic messages before and after every event](https://www.ticketfairy.com/ru/guides/send-automatic-messages-before-and-after-every-event)

  Switch on ready-made messages once, such as know before you go, a thank-you or a last chance, and each goes out for every event, one event series or one event at the moment you set.

  6 минут
- ### [Set quiet hours and a weekly marketing limit for your events](https://www.ticketfairy.com/ru/guides/set-quiet-hours-and-a-weekly-marketing-limit)

  Choose the hours when marketing texts wait instead of waking your fans, how many marketing messages a week your team can send before the checks warn you, and whether Fai suggests messages for your events.

  3 минут
- ### [Get your own text number to text fans about your events](https://www.ticketfairy.com/ru/guides/get-your-own-text-number-for-marketing-texts)

  Request a phone number for your brand from Messaging settings, see the monthly charge and the price per text part before you agree, and send every text from it once it is ready. Event information texts carry no charge per text, and marketing texts are charged for each text part.

  4 минут
- ### [Save the emails you send buyers, guests and applicants](https://www.ticketfairy.com/ru/guides/save-the-emails-you-send)

  Draft an invitation, an application answer or a gift certificate message once, then pick it by name each time you send it, so every email you send buyers, guests and applicants sounds like you.

  5 минут
- ### [Give your promoters artwork to post about your event](https://www.ticketfairy.com/ru/guides/give-your-promoters-artwork-to-post)

  Keep the flyers, videos and ready-to-paste captions for your event on its Marketing Assets page, where every promoter downloads them beside their own promoter link.

  6 минут
- ### [Sell tickets on your own website](https://www.ticketfairy.com/ru/guides/sell-tickets-on-your-own-website)

  Create a website embed and paste its snippet into your own page, so buyers choose tickets, pay by card and receive their confirmation without leaving your website.

  6 минут
- ### [Tell ticket holders where your event is](https://www.ticketfairy.com/ru/guides/announce-your-venue-location)

  Save the location details, choose when future buyers can see the venue, and email a confirmed venue update to ticket holders and RSVPs.

  4 минут
- ### [Build a website for your events](https://www.ticketfairy.com/ru/guides/build-a-website-for-your-events)

  Give your festival, venue or club night its own website: Fai drafts it from your events and brand, or you start from a template, then you change the pages, sections and look and publish it for ticket buyers.

  12 минут
- ### [Build a website at your event's link](https://www.ticketfairy.com/ru/guides/build-a-website-at-your-event-link)

  Give one event its own website with as many pages as it needs, such as the line-up, tickets, travel and practical information, and show it at the event link you already share in place of the standard event page.

  10 минут
- ### [Connect your own domain to the website for your events](https://www.ticketfairy.com/ru/guides/connect-your-own-web-address-to-your-event-website)

  Put your event website on a web address you already own, such as www.yourfestival.com, so ticket buyers find you under your own name. You add the records the dashboard shows at your domain provider, and you choose which address is the main one.

  10 минут
- ### [Take enquiries and RSVPs on your event website](https://www.ticketfairy.com/ru/guides/take-enquiries-and-rsvps-on-your-event-website)

  Add a contact, private hire or RSVP form to your event website with the questions you need, get an email for each new reply, then read, sort and download the replies in one place.

  9 минут
- ### [Let Fai improve your event website](https://www.ticketfairy.com/ru/guides/let-fai-improve-your-event-website)

  Fai checks your event website and suggests what to fix next, drafts missing text, rewords what you have, suggests a look from your logo and, if you switch it on, lists new events by herself. You decide what goes on the website, and every change can be undone.

  10 минут
- ### [List your events on your website](https://www.ticketfairy.com/ru/guides/list-your-events-on-your-website)

  Show your upcoming events on your event website with live dates, prices and sold-out labels: every public event automatically or only the ones you choose, events sold on other websites, a What's on calendar, and events from partner brands that say yes.

  11 минут
- ### [Protect, hide and redirect pages on your event website](https://www.ticketfairy.com/ru/guides/protect-hide-and-redirect-pages-on-your-event-website)

  Give a crew, artist or guest page on your event website a password, keep a page out of search engines, choose what visitors see at an address you do not have, and send old addresses from last year's event to the right page.

  8 минут
- ### [Translate your event website](https://www.ticketfairy.com/ru/guides/translate-your-event-website)

  Fai translates your event website into the languages your ticket buyers read, you check her texts, and you put each language live when it is ready, with a language menu for visitors.

  8 минут

## Реклама мероприятия

Отслеживание кампаний, которые принесли продажи.

- ### [Подключите рекламные пиксели к продажам билетов](https://www.ticketfairy.com/ru/guides/connect-meta-and-network-pixels)

  Подключите Meta и другие рекламные сети на уровне бренда, чтобы видеть, какие кампании привели к продажам билетов.

  10 минут
- ### [See which ad networks sell your tickets](https://www.ticketfairy.com/ru/guides/see-which-ads-sold-tickets)

  Compare the networks your campaigns run on by the ticket sales they bring in, not by clicks, so you know where to spend next.

  7 минут
- ### [Set up a Meta pixel to track your ticket sales](https://www.ticketfairy.com/ru/guides/set-up-a-meta-pixel)

  Connect Meta to your brand and choose which pixel records your ticket sales, so you can see which Facebook and Instagram campaigns sold tickets.

  5 минут
- ### [Measure ticket sales with Google Analytics](https://www.ticketfairy.com/ru/guides/set-up-a-google-analytics-pixel)

  Add your complete Google Analytics measurement ID once to measure event page visits, checkout starts and completed ticket sales.

  5 минут
- ### [Track ticket sales with your TikTok pixel](https://www.ticketfairy.com/ru/guides/set-up-a-tiktok-pixel)

  Add your TikTok pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your Snapchat pixel](https://www.ticketfairy.com/ru/guides/set-up-a-snapchat-pixel)

  Add your Snapchat pixel once for your brand, and see which campaigns sold tickets.

  5 минут

- ### [Track ticket sales with your Reddit pixel](https://www.ticketfairy.com/ru/guides/set-up-a-reddit-pixel)

  Add your Reddit pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your Spotify pixel](https://www.ticketfairy.com/ru/guides/set-up-a-spotify-pixel)

  Add your Spotify pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your X pixel](https://www.ticketfairy.com/ru/guides/set-up-an-x-twitter-pixel)

  Add your X pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your Google Ads pixel](https://www.ticketfairy.com/ru/guides/set-up-a-google-ads-pixel)

  Add your Google Ads pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your Pinterest pixel](https://www.ticketfairy.com/ru/guides/set-up-a-pinterest-pixel)

  Add your Pinterest pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your LinkedIn pixel](https://www.ticketfairy.com/ru/guides/set-up-a-linkedin-pixel)

  Add your LinkedIn pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your Microsoft Bing pixel](https://www.ticketfairy.com/ru/guides/set-up-a-microsoft-bing-pixel)

  Add your Microsoft Bing pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your Amazon DSP pixel](https://www.ticketfairy.com/ru/guides/set-up-an-amazon-dsp-pixel)

  Add your Amazon DSP pixel once for your brand, and see which campaigns sold tickets.

  5 минут
- ### [Track ticket sales with your ChatGPT pixel](https://www.ticketfairy.com/ru/guides/set-up-a-chatgpt-pixel)

  Add your ChatGPT pixel once for your brand, and see which campaigns sold tickets.

  5 минут

## Социальные сети

Подключайте аккаунты, планируйте посты, проводите предпродажи и читайте реакцию.

- ### [Connect the social accounts that promote your events](https://www.ticketfairy.com/ru/guides/connect-your-social-accounts)

  Bring your Instagram and TikTok accounts into Ticket Fairy and say whether each one promotes your whole brand, an event series, a venue or one event, so you can run posts, replies and presales for your Instagram accounts from your dashboard.

  5 минут
- ### [Let the Social Assistant draft your event posts and replies](https://www.ticketfairy.com/ru/guides/let-the-social-assistant-draft-your-event-posts-and-replies)

  The Social Assistant watches your events, ticket sales and fan comments, and drafts the next social post for each event, answers to ticket buyers' questions and messages to fans who have not bought yet. It hides ticket scams in your comments, and your team approves, edits or dismisses everything else in one list.

  10 минут
- ### [Schedule the social posts that sell your tickets](https://www.ticketfairy.com/ru/guides/schedule-your-social-posts)

  Plan the posts that sell your event's tickets in one sitting. Add each one to the queue at its account's next free posting time, or choose the exact minute, and send it for approval where your team needs it.

  9 минут
- ### [Answer what ticket buyers ask you on social](https://www.ticketfairy.com/ru/guides/read-what-your-audience-says-on-social)

  Answer every comment on your event posts and every direct message from ticket buyers in one Inbox. Tell a buyer from a passer-by, reply in public or in private, hide touts several at a time, and share each conversation with your team.

  9 минут
- ### [Send fans your ticket link automatically when they comment or message](https://www.ticketfairy.com/ru/guides/send-fans-your-ticket-link-automatically)

  Turn on an auto-reply for your event, and every fan who comments TICKETS under your event posts gets the ticket link in a private message, with the waiting list instead once the event sells out. You can also use ready-made auto-replies for a presale list, a guest list, answers from your event details and a thank-you for story mentions, and see how many tickets fans bought through each one's link.

  8 минут
- ### [Run a ticket presale for your Instagram followers](https://www.ticketfairy.com/ru/guides/run-a-follower-only-presale)

  Fans comment a word under your Instagram post, follow your account and reply with their email to join the presale list for your event. When you launch, each of them gets a personal link to buy tickets before the public on-sale.

  10 минут
- ### [Post an update to fans when your event changes](https://www.ticketfairy.com/ru/guides/post-an-update-when-your-event-changes)

  Tell every fan who follows your social accounts what changed about your event in one step. With Post an update, we pause the event's scheduled promotional posts, draft an update post for each account for you to approve, and save a reply your team can send when fans ask. You resume the posts when it's over.

  5 минут

## Интеграции

Mailchimp, Zapier и другие инструменты, которыми вы уже пользуетесь.

- ### [Sync your ticket buyers to Mailchimp](https://www.ticketfairy.com/ru/guides/sync-buyers-to-mailchimp)

  Connect Mailchimp to your brand, choose the audience buyers join, choose whether buyers, newsletter sign-ups and sales tracking are sent, and know what Mailchimp receives about each buyer and what happens when a buyer opts out.

  6 минут
- ### [Send your ticket buyers to Laylo](https://www.ticketfairy.com/ru/guides/send-your-ticket-buyers-to-laylo)

  Connect Laylo to a brand with the webhook link from your Laylo account, and Ticket Fairy sends the buyer, their order and their marketing choice to Laylo for each paid ticket order on that brand's events.

  4 минут
- ### [Send your ticket buyers and orders to Hive](https://www.ticketfairy.com/ru/guides/send-your-ticket-buyers-and-orders-to-hive)

  Connect Hive to a brand with your Hive account ID, and each ticket buyer on that brand's events joins your Hive account with their order, in a Hive segment for one event when you choose one.

  5 минут

## Получение выплат

Платёжные счета, кто платит комиссии, валюты и выплаты.

- ### [Choose who pays the ticketing fee on your event](https://www.ticketfairy.com/ru/guides/set-who-pays-the-fees)

  Decide whether buyers pay the ticketing fee on top or you include it in your ticket price, and see what each choice means for your price and your payout.

  5 минут
- ### [Take ticket money with a payment processing account](https://www.ticketfairy.com/ru/guides/connect-a-payment-account)

  Link the account that takes card payments for your brand, make it the one new events use, and check when it's ready to take payments.

  6 минут
- ### [Check the payout for your event](https://www.ticketfairy.com/ru/guides/check-your-payout)

  See what your event has earned, whether the money has been released to you, which account it goes to and when to expect it.

  6 минут

## Vault и Capital

Ваш счёт Vault, карты, переводы, счета и оборотный капитал.

- ### [Откройте счёт Vault для хранения денег от продажи билетов](https://www.ticketfairy.com/ru/guides/open-a-vault-account)

  Откройте счёт Vault бренда для денег от мероприятий, завершив финансовую настройку. Сохраните данные компании, добавьте людей и документы, проверьте соглашения и отправьте данные на верификацию.

  15 минут
- ### [Откройте счёт Vault для денег с мероприятий с помощью старой формы настройки](https://www.ticketfairy.com/ru/guides/open-a-vault-account-with-the-older-setup-form)

  Откройте счёт для денег с мероприятия, если вместо финансовой настройки Vault предлагает «Создать новый счёт». Укажите компанию и связанных с ней лиц, затем пройдите проверку.

  10 минут
- ### [Узнайте, сколько денег от билетов можно потратить из Vault](https://www.ticketfairy.com/ru/guides/read-your-vault-balances)

  Посмотрите в обзоре Vault доступные сегодня деньги от билетов, средства в пути и удерживаемые суммы по валютам, предупреждения и последние мероприятия.

  6 минут
- ### [Посмотрите, сколько заработало каждое мероприятие в Vault](https://www.ticketfairy.com/ru/guides/see-what-your-event-earned)

  Посмотрите поступления от продаж билетов, дополнений и проживания, вычеты, включая возвраты, доли партнёров, Capital и проигранные споры, и оценку выплаты вам.

  7 минут
- ### [Получайте оплату за мероприятия в местной валюте с Vault](https://www.ticketfairy.com/ru/guides/receive-money-in-global-accounts)

  Откройте в Vault счёт для получения платежей в фунтах, евро или долларах и передайте его реквизиты спонсорам и партнёрам. Каждый платёж поступит в Vault в этой валюте.

  6 минут
- ### [Оплачивайте поставщиков мероприятий из Vault](https://www.ticketfairy.com/ru/guides/pay-suppliers-from-your-vault)

  Отправьте банковский перевод из баланса Vault площадке, команде или поставщику мероприятия, укажите референс и отслеживайте платёж до его оплаты.

  8 минут

- ### [Оплатить всех, кому вы должны за мероприятие](https://www.ticketfairy.com/ru/guides/pay-everyone-you-owe-for-an-event)

  Ведите один список артистов, поставщиков, площадок и персонала, которым должно заплатить мероприятие, добавляйте данные из бронирований и оплачивайте всех через Vault.

  9 минут
- ### [Оплатите артистов, поставщиков и персонал мероприятия одним пакетом из Vault](https://www.ticketfairy.com/ru/guides/pay-several-people-at-once)

  Подготовьте пакет до 100 платежей артистам, поставщикам, площадкам и персоналу мероприятия, проверьте стоимость и отправьте его из Vault сразу или в выбранную дату.

  12 минут
- ### [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/ru/guides/manage-vault-invoices)

  Raise an invoice from your brand's Vault for a sponsor, a trader or a partner venue at your event, finalize it and send them its link, then mark it paid or void it if plans change.

  10 минут
- ### [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/ru/guides/set-up-recurring-payments-from-vault)

  Set up a recurring payment from Vault that pays a venue, a resident artist or a regular event supplier the same amount every week, every month or once on a date, then pause, resume or stop it, with a second person approving it when your team needs one.

  7 минут
- ### [Make a second person send every payment from your event money](https://www.ticketfairy.com/ru/guides/turn-on-payment-approvals)

  Turn on payment approvals in Vault so every payment from your event money needs two people: one prepares it and a different owner sends it. It covers payment batches, single payments and recurring payments.

  4 минут
- ### [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/ru/guides/get-paid-with-vault-payment-links)

  Create a payment link from Vault for a VIP table deposit, venue hire, a sponsorship installment, merchandise pre-orders or a group deposit for your event, share it or email it, and see how many times it was paid and what it collected, with the money going straight into your Vault balance.

  6 минут
- ### [Let your event team spend with Vault cards](https://www.ticketfairy.com/ru/guides/issue-vault-cards)

  Issue a virtual or physical Vault card in a team member's name for an event, a supplier or online subscriptions, with the limits, dates and places it works set for you, so the people running your events pay straight from the ticket money in Vault.

  8 минут
- ### [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/ru/guides/trust-a-payout-recipient)

  Give a venue or supplier you pay for every event trusted status in Vault, so payments to them ask for fewer security checks. One owner asks for it, a 24-hour cooling period runs, and a second owner approves it.

  6 минут
- ### [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/ru/guides/freeze-cancel-or-change-a-vault-card)

  Freeze a Vault card your event team spends with, unfreeze it, cancel it for good, change its spending limits or where and when it works, rename it or link it to the event it pays for, all from the card in Vault.

  5 минут
- ### [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/ru/guides/issue-vault-cards-to-your-event-crew)

  Give up to 50 people on your event crew a virtual Vault card each in one go, with one set of controls, the event linked and a name on every card, then see which cards were issued.

  5 минут
- ### [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/ru/guides/add-receipts-to-vault-card-payments)

  Add a photo or PDF of the receipt to each Vault card payment, see whether its total matches the payment, note what it was for and link it to the event, and let Fai remind cardholders about receipts that are missing.

  5 минут
- ### [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/ru/guides/report-a-problem-with-a-vault-card-payment)

  Report a Vault card payment for your event that was charged twice, never arrived or that you don't recognize, in your own words and with evidence, then follow the dispute under Disputes in Card activity until the card network decides.

  4 минут
- ### [Track what your event team spends on Vault cards](https://www.ticketfairy.com/ru/guides/track-vault-spending)

  See every payment your event team's Vault cards make, with holds, refunds and declined payments and the reason each was declined, and the Vault work in the Action center that needs someone to act, with its priority and deadline.

  6 минут
- ### [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/ru/guides/get-a-vault-statement)

  Download an official PDF statement of one Vault currency, or a file of every payment in and out of your event money, for any dates up to a year, see who asked for each one, and download a letter that proves you paid an artist or supplier.

  4 минут
- ### [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/ru/guides/convert-currencies-and-read-your-vault-activity)

  See every movement in and out of your Vault balances for your events, from ticket money in to artist payments and card spending, with the balance after each one, and convert money between currencies at a rate you see and agree to first.

  7 минут
- ### [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/ru/guides/let-fai-prepare-your-finance-work)

  Let Fai prepare the routine finance work around your events in Vault: who to pay after a show, percentage deal fees with her working shown, payment batches, invoice reminders and card spend on event budgets. You accept, change or dismiss each one, and Fai never sends money on her own.

  8 минут
- ### [Apply for a line of credit to pay your event costs](https://www.ticketfairy.com/ru/guides/apply-for-a-line-of-credit-for-your-event-costs)

  Open Line of Credit in your brand's menu and complete the credit application inside your dashboard. The application uses your Ticket Fairy login, so you can come back to it from the same page.

  10 минут

## На входе

Сканирование, правила входа, пропуска, стойки регистрации, киоски и вход в реальном времени.

- ### [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/ru/guides/issue-entry-passes-to-your-crew)

  Give crew and artists named multi-entry passes. Your door team can scan them in the same app they use for tickets.

  6 минут
- ### [Check in attendees and print name badges at your event registration desk](https://www.ticketfairy.com/ru/guides/check-in-attendees-and-print-badges-at-registration)

  Run the registration desk at your conference, trade show or festival from any browser: scan a ticket or find the attendee by name, email or order number, check them in and print their name badge on an A6 or card printer. To print a second badge, you give a reason. Walk-ups buy a ticket from a QR code, and you can share a desk link so volunteers work the desk from their own laptop.

  7 минут
- ### [Set up a self-service check-in kiosk for your event](https://www.ticketfairy.com/ru/guides/set-up-a-self-service-check-in-kiosk-for-your-event)

  Put a tablet and a badge printer by your event entrance so attendees check themselves in and print their own name badge. They scan the ticket from their email, or confirm their email address with a six-digit code, and each ticket gets one badge from the kiosk.

  5 минут
- ### [Let ticket holders pick the conference sessions they attend](https://www.ticketfairy.com/ru/guides/let-ticket-holders-pick-the-sessions-they-attend)

  Turn the talks and workshops on your agenda into sessions ticket holders pick on their order page, with a place for each person, a waiting list when a room is full and a warning before two picks clash. Your team can add anyone to a session or give a place back.

  7 минут
- ### [Scan delegates into event sessions at the door and see who came](https://www.ticketfairy.com/ru/guides/scan-ticket-holders-into-sessions-and-see-who-came)

  Scan tickets at the door of each conference session so only the people who picked it go in, from the dashboard or a door link on a volunteer's phone. The attendance report then shows who came, who did not, who was turned away and your most popular sessions.

  6 минут
- ### [See why tickets and passes were refused at the door](https://www.ticketfairy.com/ru/guides/see-why-tickets-and-passes-were-refused-at-the-door)

  See how many scans your door scanners and staff gates refused, by reason, entrance, hour and ticket or pass type, on the Check-in page. Spot shared screenshots of tickets and doors turning people away, then open each refused scan to see who it was.

  4 минут

- ### [Track your event check-ins by hour](https://www.ticketfairy.com/ru/guides/watch-check-ins-live)

  Use the **Arrivals** card on your event's **Check-In** page to see how many ticket holders are in right now, how fast they are arriving and which zone is busiest, then use the **Hourly** tab for **Check-Ins by Hour**, the running **Checked In** total, **Total Sold** and how many are **remaining**.

  4 минут
- ### [Scan tickets at the door](https://www.ticketfairy.com/ru/guides/scan-tickets-at-the-door)

  Get your door team on the scanning app with the right login, set the re-entry rules before the day, and watch arrivals and individual tickets while the doors are open.

  8 минут
- ### [Set ticket entry and repeat-scan rules](https://www.ticketfairy.com/ru/guides/set-ticket-entry-and-repeat-scan-rules)

  Control how often each ticket can admit its holder, from one visit per event to a set number of scans each hour or day.

  5 минут
- ### [Assign wristbands to each ticket type](https://www.ticketfairy.com/ru/guides/issue-wristbands-by-ticket-type)

  Match each ticket type and add-on to the wristband or badge its holder gets, so the scanning app shows your door team the right band as each ticket is scanned.

  6 минут

## Страницы ваших площадок

Заявите права на страницу площадки и обновляйте то, что о ней читают.

- ### [Claim your venue's page on Ticket Fairy](https://www.ticketfairy.com/ru/guides/claim-your-venue-page)

  Get a code sent to an email address at your venue's own domain, enter it, and you can keep the venue's public page up to date, with a brand of your own to manage it.

  6 минут
- ### [Add a venue page to the brand you already run](https://www.ticketfairy.com/ru/guides/add-a-venue-to-your-brand)

  Choose a venue your brand has run events at, or search for any venue by name, prove an email address at the venue's own website, and its public page appears in your brand beside your events.

  5 минут
- ### [Change what your venue's page says](https://www.ticketfairy.com/ru/guides/change-what-your-venue-page-says)

  Add a section for getting to the venue, the rooms and the door, order them with Move up and Move down, and keep one as a draft until it is ready for the public page.

  7 минут
- ### [Ask the venue to help with their page](https://www.ticketfairy.com/ru/guides/ask-the-venue-to-help-with-their-page)

  Invite the venue's booker or marketing manager by email so they can manage the content on the venue page with you, and send the invitation again or call it off if it does not land.

  5 минут

## Ваш бренд и команда

Брендбук, роли в команде, несколько брендов, коллективы и защита аккаунта.

- ### [Пригласить промоутеров в Collective, чтобы они продавали билеты на ваши мероприятия](https://www.ticketfairy.com/ru/guides/invite-people-to-your-collective)

  Отправляйте приглашения промоутерам, проверяйте, кто ещё не присоединился, исправляйте неверный адрес или повторно отправляйте приглашение, чтобы все промоутеры могли продавать билеты на ваши мероприятия.

  6 минут
- ### [Set up a brand kit for your events](https://www.ticketfairy.com/ru/guides/set-up-your-brand-kit)

  Set your brand's tone of voice, colors, fonts and logos once, so your Concierge widget and every new Website Builder site for your events use them.

  8 минут
- ### [Create your Ticket Fairy account and brand to start selling tickets](https://www.ticketfairy.com/ru/guides/create-your-account-and-first-brand)

  Sign up with your email address, Google account or Apple Account, create the brand your events sell under, and choose whether your ticket money is paid out after each event or as tickets sell.

  8 минут
- ### [Find your way around the home page of your event dashboard](https://www.ticketfairy.com/ru/guides/find-your-way-around-the-dashboard-home)

  Use Home in your event dashboard to follow first steps chosen for the events you run, start common jobs such as issuing guest tickets from Quick Actions, and replay the tour.

  5 минут
- ### [Invite your team to your events and choose what each person can do](https://www.ticketfairy.com/ru/guides/invite-your-team)

  Give each person on your team the access their job needs, across the brand or for one event, and see who has accepted.

  6 минут
- ### [Let people apply to promote your event and choose who joins your team](https://www.ticketfairy.com/ru/guides/let-people-apply-to-promote-your-event)

  Add an Apply to promote section to your event page, choose the questions applicants answer, and read each application with Fai's suggestion beside it. The people you approve join your team as promoters with their own link to sell tickets to your event.

  14 минут

- ### [Set commission for your promoters](https://www.ticketfairy.com/ru/guides/set-commission-for-your-promoters)

  Create the commission structures your promoters earn with, such as a percentage of ticket sales or a fixed amount per ticket, choose the default, give a promoter their own commission when you approve or invite them, and read what each promoter has earned.

  12 минут
- ### [See the commission you earn as a promoter](https://www.ticketfairy.com/ru/guides/see-the-commission-you-earn)

  Open My commission to see how you earn on each event you promote, what you have earned in each currency, and every earnings line behind it, including refunds and part refunds.

  5 минут
- ### [Make statements of what you owe your promoters](https://www.ticketfairy.com/ru/guides/make-statements-of-what-you-owe-your-promoters)

  Mark each event ready to pay promoters once its sales and refunds are final, then make a statement of the commission you owe each promoter in each currency. A brand owner also approves the bank details your promoters send you.

  10 минут
- ### [Finish the event workspace your assistant prepared](https://www.ticketfairy.com/ru/guides/finish-your-assistant-prepared-workspace)

  Review your account and brand, add an event draft if you want to, and choose how to receive ticket money before continuing in your dashboard.

  6 минут
- ### [Secure the account that runs your events](https://www.ticketfairy.com/ru/guides/secure-your-account)

  Turn on sign-in protection so a stolen password alone can't open your events and ticket sales, and add a passkey to sign in with your face, fingerprint or device PIN.

  6 минут
- ### [Install the Ticket Fairy Promoter desktop app to manage your events](https://www.ticketfairy.com/ru/guides/install-the-promoter-desktop-app)

  Download the Ticket Fairy Promoter app for Mac or Linux, install it and sign in, then keep several events open in tabs while the app updates itself.

  5 минут

## Понимание отчётов мероприятия

Посмотрите, что считает каждый отчёт в панели управления и как использовать эти данные.

- ### [See how your ticket sales are going](https://www.ticketfairy.com/ru/guides/check-your-sales)

  See how many tickets you have sold and what your event has earned, from the figures across the top of the Performance page to the day-by-day table and the breakdown for every ticket type.

  7 минут
- ### [Track which promotion sells your tickets](https://www.ticketfairy.com/ru/guides/track-which-promotion-sold-your-tickets)

  Give each advert, post, email or partner a separate tracking link so your event report shows the clicks, orders and ticket revenue each link brings in.

  6 минут
- ### [Understand who buys tickets to your event](https://www.ticketfairy.com/ru/guides/read-your-audience-demographics)

  Use the Demographics and Devices reports for your event to compare age bands, gender, jobs and employers, see which devices buyers ordered on, and understand what each figure counts.

  6 минут
- ### [See which devices your ticket buyers order on](https://www.ticketfairy.com/ru/guides/see-which-devices-your-ticket-buyers-order-on)

  Use the Devices report for your event to see the browsers, device types, platforms, device brands and models your ticket buyers ordered on, with the number of orders and the share for each.

  4 минут
- ### [See which team members sell your tickets](https://www.ticketfairy.com/ru/guides/see-which-team-members-sell-your-tickets)

  Use the brand Promoters report to compare every team member's referred visits and credited sales across all your events, and see who is selling the most, who has slowed down and who never shared a link.

  9 минут
- ### [See where your event audiences are strongest](https://www.ticketfairy.com/ru/guides/see-where-your-event-audiences-are-strongest)

  Compare where ticket buyers are based across all your events, or focus on a series, venue, city, country or any events you choose.

  8 минут

- ### [Understand your event's referral results](https://www.ticketfairy.com/ru/guides/read-your-referral-results)

  Use the Influencers report to see how much buyers shared your event, how many clicks those shares brought, which referral links led to sales and what you owe in rewards.

  6 минут
- ### [See how visitors find your event page](https://www.ticketfairy.com/ru/guides/see-how-visitors-find-your-event-page)

  See how many visits your event page receives, where they came from and how many of them reached order confirmation.

  7 минут
- ### [See which sources and campaigns sell your tickets](https://www.ticketfairy.com/ru/guides/see-which-sources-and-campaigns-sell-your-tickets)

  Use the Campaigns tab of your event's Traffic report to see the link clicks, visits, orders, tickets and revenue each tagged link brought in, by source, medium or campaign, then follow visitors from your event page to a purchase on the Funnel tab.

  7 минут
- ### [Understand who buys tickets across your events](https://www.ticketfairy.com/ru/guides/understand-who-buys-tickets-across-your-events)

  Use **Customers** to see everybody who has bought from your brand, which events and tickets they ordered, what they spent and which sales their referrals brought in.

  6 минут
- ### [See your ticket sales pace and sell-out forecast](https://www.ticketfairy.com/ru/guides/see-your-ticket-sales-pace-and-sell-out-forecast)

  Use Sales pace and forecast on your event's Insights page to see whether you are selling faster or slower than a past event, how many tickets and how much revenue to expect, and the day you can expect to sell out, then see how many of your buyers are new and how many came back.

  6 минут
- ### [Compare ticket sales across all your events](https://www.ticketfairy.com/ru/guides/compare-ticket-sales-across-your-events)

  Use the brand Performance report to check tickets sold, revenue and how full each event is across every event under your brand, then narrow it to a series, a venue or a place and compare how two to five events sold.

  7 минут
- ### [See how many ticket buyers come back to your events](https://www.ticketfairy.com/ru/guides/see-how-many-ticket-buyers-come-back-to-your-events)

  Use Buyer loyalty on your brand's Performance page to see how many of your ticket buyers came back for two or more of your events, how many events each buyer has bought for, and which events bring buyers back, for every event or one series, venue, place or set of events.

  5 минут
- ### [Export every ticket sale across your brand](https://www.ticketfairy.com/ru/guides/export-every-ticket-sale-across-your-brand)

  Download one ZIP of spreadsheets with every ticket bought across your brand's events in up to 12 months: each transaction, each event's totals and each ticket tier's sales.

  5 минут
- ### [Check the weather for your event](https://www.ticketfairy.com/ru/guides/check-your-event-weather)

  See the weather forecast for your event's venue on the Performance page, with your event days marked and any severe-weather warning for the area, and see what the date is usually like while the event is still weeks away.

  4 минут
- ### [Share a live ticket sales report with a partner](https://www.ticketfairy.com/ru/guides/share-a-live-sales-report)

  Give a venue, co-promoter or sponsor a sales report link that shows the live ticket sales and revenue of the ticket types and add-ons you choose, without giving them a role on your event.

  5 минут
- ### [Create a recap of your event and share it](https://www.ticketfairy.com/ru/guides/create-a-recap-of-your-event-and-share-it)

  See your event's ticket sales, check-ins, buyer cities and campaign sources on its Recap page, then send the recap to a venue, artist or sponsor in a link they open without signing in, with or without your revenue.

  5 минут
- ### [Email your ticket sales report to your team](https://www.ticketfairy.com/ru/guides/email-your-sales-report-to-your-team)

  Send your event's ticket sales to the people who need them by email, every day or once a week, each in their own language and with or without revenue.

  4 минут
- ### [See who visits your event website](https://www.ticketfairy.com/ru/guides/see-who-visits-your-event-website)

  See how many page views your event website gets, how many visitors select a ticket button and how many open the ticket checkout, day by day, with the pages and events that draw the most interest.

  6 минут

## Fai, ваша ИИ-коллега

Спрашивайте Fai о чём угодно, доверьте ей входящие и дайте покупателям консьержа.

- ### [Ask Fai about your event](https://www.ticketfairy.com/ru/guides/ask-fai-about-your-event)

  Ask Fai about your event by typing or out loud, have her chart the answer or make the change for you, and check her work before you rely on it.

  10 минут
- ### [Give ticket buyers an AI concierge](https://www.ticketfairy.com/ru/guides/give-buyers-an-ai-concierge)

  Put a concierge on your own website that answers buyers' questions before they buy, using the answers you give it.

  9 минут
- ### [Add your ticket concierge to your website](https://www.ticketfairy.com/ru/guides/add-your-ticket-concierge-to-your-website)

  Add your concierge to the website where buyers find your event, so it answers ticket questions and sells tickets in a chat on your own pages, and choose who takes the questions it passes on.

  7 минут
- ### [Teach your concierge from your event FAQ pages and Google Docs](https://www.ticketfairy.com/ru/guides/teach-your-concierge-from-your-event-faq-pages)

  Point your ticket concierge at the event FAQ, policy and venue pages you already keep, a Google Doc or your whole website, and it answers buyers from them and picks up your changes on a schedule you choose.

  8 минут

## Мероприятие изо дня в день

Страница «Сегодня», задачи, входящие, заметки по звонкам, сообщения команде и отзывы.

- ### [Run your event from its Today page](https://www.ticketfairy.com/ru/guides/run-your-event-from-its-today-page)

  Set your event up with Fai on your first visit, then see what needs you each day, approve, change or turn down what Fai suggests, and open any part of your event from one page.

  12 минут
- ### [Find any performer, stage or day on your event](https://www.ticketfairy.com/ru/guides/find-any-performer-stage-or-day-on-your-event)

  Search your whole event from any section of its Operations page, and open one page for a performer, a stage or a show day with their set times, advance, travel, hotel, crew and tasks together.

  6 минут
- ### [Keep the jobs behind your event moving](https://www.ticketfairy.com/ru/guides/keep-your-event-tasks-on-track)

  Put every job your team has to finish before the event on one board, give each one an owner and a date, and see what is blocked before it becomes a problem.

  7 минут
- ### [Balance your event team's workload](https://www.ticketfairy.com/ru/guides/balance-your-event-teams-workload)

  See how many hours each person on your event team has day by day, from their tasks and their rota shifts. Spot anyone over the limit before the week of the event, and when Fai suggests it, move a task to the teammate with the most room in one step.

  6 минут
- ### [Read your event's email in one inbox](https://www.ticketfairy.com/ru/guides/read-your-event-email-in-one-inbox)

  See every email conversation about one event together, with Fai's summary of each, turn the follow-ups she finds into tasks, reply from your own email app and keep spam out.

  6 минут
- ### [Take notes on your event calls with Fai](https://www.ticketfairy.com/ru/guides/take-notes-on-your-event-calls-with-fai)

  Send Fai's notetaker to a Zoom, Google Meet or Microsoft Teams call about your event and get a summary, the follow-ups agreed and notes you can share, filed under the event.

  5 минут

- ### [Выберите, что Fai делает на вашем мероприятии](https://www.ticketfairy.com/ru/guides/choose-what-fai-does-on-your-event)

  Посмотрите, что Fai делает для мероприятия сама и какие действия выполняет по вашему запросу. Отключите ненужную работу.

  4 минут
- ### [Choose how your event emails look](https://www.ticketfairy.com/ru/guides/choose-how-your-event-emails-look)

  Preview the emails your event sends to agents, suppliers and crew in your brand's logo and color, and give one event its own logo or color when it needs a different look.

  3 минут
- ### [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/ru/guides/message-the-people-working-on-your-event)

  Email or text the people working on your event in one go: a department, one day's rota, your volunteers, performers' teams, traders, press or sponsors. Start from a show-day template or let Fai draft it, check exactly who gets it before it goes, and see who it reached.

  7 минут
- ### [Send your event lists to your team on a schedule](https://www.ticketfairy.com/ru/guides/send-your-event-lists-to-your-team-on-a-schedule)

  Email your rota, run of show, advancing status, rooming list or pickups to the right people on your event team every day or every week, as a file they download after signing in. Every file and every download is recorded, and you can make a file now whenever you need one.

  5 минут
- ### [Ask attendees for feedback after your event](https://www.ticketfairy.com/ru/guides/ask-attendees-for-feedback-after-your-event)

  Email everyone who checked in at your event a short survey the morning after it ends, in their own language and with their own link, and optionally ask ticket holders who did not come what stopped them. The standard survey already rates your stages, acts, sessions and traders, and you can change the questions and the send time before anything goes out.

  5 минут
- ### [Plan next year's event from your attendee feedback](https://www.ticketfairy.com/ru/guides/plan-next-year-from-your-attendee-feedback)

  Read your event's feedback as the answers come in: how many people answered, your Net Promoter Score beside the last edition's, each stage, act and trader's rating, and the themes Fai finds in their comments, with real quotes. Add the top things to improve as tasks on next year's event in one step.

  5 минут
- ### [Copy the setup of your last event into your next one](https://www.ticketfairy.com/ru/guides/copy-the-setup-of-your-last-event-into-your-next-one)

  Bring the stages, teams, shifts, passes, site map, kit list, hotel blocks, budget plan, forms and the rest of an earlier event's setup into a new event of the same brand. You see what each part adds before anything is copied, the dates move to the new event, and nothing the new event already has changes.

  5 минут
- ### [Compare your ticket sales with your last event](https://www.ticketfairy.com/ru/guides/compare-your-ticket-sales-with-your-last-event)

  See how your event is selling against your last edition at the same number of days before the start: tickets sold, share of capacity, last time's total and, after the event, no-shows and how fast people arrived. Ticket Fairy suggests which earlier event to compare with, and you can choose another or turn the comparison off.

  5 минут

## Артисты, предложения и эдвансинг

Холды, предложения, контракты, райдеры, эдвансинг, заявки и расчёты.

- ### [Track every artist booking for your event](https://www.ticketfairy.com/ru/guides/book-and-brief-your-artists)

  Keep the contract, the fee, the rider, the hospitality and the travel for every artist on your event together, and see which parts are still missing.

  8 минут
- ### [Keep rider lists and notes for your event's artists](https://www.ticketfairy.com/ru/guides/keep-rider-lists-and-notes-for-your-artists)

  List what each artist's rider asks for, tick each item off as it is sorted, and keep your team's notes on the artist in the same place, so every rider is sorted before your event.

  6 минут
- ### [Build a dressing-room shopping list from your event's artist riders](https://www.ticketfairy.com/ru/guides/build-a-dressing-room-shopping-list-from-artist-riders)

  Turn every act's hospitality rider and your standard dressing-room packages into one shopping list for your event, with how much to buy each day and which dressing room it goes to.

  6 минут
- ### [Advance your performers before the show](https://www.ticketfairy.com/ru/guides/advance-your-performers-before-the-show)

  Collect each performer's travel, hotel, schedule, technical and hospitality needs for your event, let their agent or tour manager fill in their part from a link with no sign-in, and sign each advance off when everything is confirmed.

  10 минут
- ### [Set each performer's guest list, hotel and meal allowances for your event](https://www.ticketfairy.com/ru/guides/set-each-performers-allowances-and-travel-party)

  Give every act on your event's line-up its guest list places, hotel rooms and nights, and meals and drinks a day, taken from the accepted offer, and keep one travel party list that passes, the hotel and the kitchen all use.

  9 минут
- ### [Fill in each performer's advance for your event from tour books, riders and emails](https://www.ticketfairy.com/ru/guides/fill-in-advances-from-tour-books-riders-and-emails)

  Let Fai read an act's tour book, rider, their team's email replies and last year's advance, and suggest each answer for their advance for your event, with the words she found it in. You accept, replace or reject each answer, and nothing a person entered is overwritten without you saying so.

  7 минут

- ### [Hold dates for shows at your venue](https://www.ticketfairy.com/ru/guides/hold-dates-for-shows-at-your-venue)

  Hold a date on your rooms and stages for an artist, promoter or client, see every hold in queue order on one calendar, challenge the first hold when you need the date, and confirm the date once the event is agreed.

  9 минут
- ### [Make an offer to an artist's agent for your show](https://www.ticketfairy.com/ru/guides/make-an-offer-to-an-artists-agent)

  Build an offer for a performer from a template or your last deal, and see what you paid them before and the fee Fai suggests. Email it to their agent, record their counter-offers and book the artist on your event once they accept.

  10 минут
- ### [Handle the contract, invoice and riders an artist's agent sends for your event](https://www.ticketfairy.com/ru/guides/handle-the-contract-invoice-and-riders-an-agent-sends-back)

  Once an agent answers your offer, Fai finds their contract, invoice and riders in your email or in files you add, and says what each one is. Compare their contract with your offer and upload the countersigned copy, put their invoice into payments due, and send their riders to the act's advance, and see one next step for every act on your event.

  10 минут
- ### [Settle a show with an artist after your event](https://www.ticketfairy.com/ru/guides/settle-a-show-with-an-artist)

  Let Fai draft the settlement for a show from its ticket sales, budget costs, the artist's deal and the act's own travel, hotel and agency fee. Check where every figure came from, add or reverse lines, then share it, mark it agreed and mark it paid.

  8 минут
- ### [Review act and talk applications for your event with your team](https://www.ticketfairy.com/ru/guides/review-act-and-talk-applications-with-your-team)

  Collect act and talk applications in one list with Fai's notes and a score from each reviewer, who scores from their own link with no sign-in. When you accept one, we add it to your event with a draft offer or an agenda session.

  10 минут
- ### [See the all-in cost of each act on your event](https://www.ticketfairy.com/ru/guides/see-the-all-in-cost-of-each-act-on-your-event)

  See what one act really costs on its performer page: the fee, the agency fee, travel, the hotel stay, per diems, backline and their share of hire, with one total for each currency. Enter what a trip cost or the room rate of a stay where they are missing, and the same figures reach your budget and the show's settlement.

  5 минут
- ### [Send event document packs to your performers, traders and crew](https://www.ticketfairy.com/ru/guides/send-document-packs-to-your-performers-traders-and-crew)

  Put together what one kind of contact needs for your event, such as the site rules, the map, their own day sheet, their contract and their rider, and send it to all of them in one step. Each person gets an email with their own link, opens their pack with no sign-in, and sees their own day sheet and contract. You see who got it and who opened it, share one person's link with a QR code, and stop a link at any time.

  9 минут
- ### [Show each act their whole stay and what changed](https://www.ticketfairy.com/ru/guides/show-each-act-their-whole-stay-and-what-changed)

  Give each performer at your event one list of their whole stay, from their flights and pickup to their hotel, load-in, soundcheck and set, on their day sheet. You see what changed since the act last opened their day sheet link, and they see what changed since they last looked.

  4 минут

## Порядок выступлений и день шоу

Лайн-ап, сценарий, проверка накладок, планы дня и ведение шоу.

- ### [Build the running order for your event day](https://www.ticketfairy.com/ru/guides/plan-your-event-production)

  Lay out every stage and every set of your event day on one timeline, so you can see every set time and every changeover in one running order.

  8 минут
- ### [Plan your run of show and who calls it](https://www.ticketfairy.com/ru/guides/plan-your-run-of-show-and-who-calls-it)

  Build the minute-by-minute run of show for each stage and day of your event, let Fai draft it from your schedule, fix clashes and late finishes before show day, lock it, and name the show callers who run it on the day.

  10 минут
- ### [Check your running order for clashes before show day](https://www.ticketfairy.com/ru/guides/check-your-running-order-for-clashes-before-show-day)

  Have Fai check each day of your event's run of show for overlapping sets, short changeovers, an act booked on two stages, flights that land after soundcheck, sets outside a stage's hours or past curfew, and riders a stage cannot meet. For each problem, Fai suggests up to two fixes she has tried against the rest of the day, and you can apply one in a tap and undo it.

  6 минут
- ### [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/ru/guides/share-day-sheets-with-your-on-site-teams)

  Set up the departments working your event and who leads each one, then print or share a day sheet for each team, performer or stage with only their part of the show day, on any phone and without a sign-in.

  8 минут
- ### [Call your show live on show day](https://www.ticketfairy.com/ru/guides/call-your-show-live-on-show-day)

  Follow what is on now and next on every stage of your event against the event's own clock, and call each cue as it happens. See how late each stage is really running from the times you call, catch a stage up, and report an incident without leaving the page.

  6 минут
- ### [Book dressing rooms and plan build and break days for your event](https://www.ticketfairy.com/ru/guides/book-dressing-rooms-and-plan-build-and-break-days)

  Give every performer at your event a dressing room around their set, with Fai suggesting the whole day's rooms and flagging any overlap. Add the build days before the show and the break days after it to your run of show with the usual load-in, rig, sound check, de-rig and load-out cues.

  8 минут

- ### [Publish your event line-up and set times](https://www.ticketfairy.com/ru/guides/publish-your-line-up-and-set-times)

  Choose which acts appear on your public line-up with a photo, bio and links, and let Fai draft the bios. Announce acts in waves, review every change before it goes public, and put the timetable on your event page, your website and any other site, where fans star sets for their own schedule.

  9 минут
- ### [Show now and next on screens backstage and at the side of the stage](https://www.ticketfairy.com/ru/guides/show-now-and-next-on-backstage-screens)

  Put the act on now, the act next, the time left and how late each stage is running on any TV backstage or at the side of a stage. The TV opens a private link without signing in, and the page updates by itself from your run of show and shows no personal details.

  4 минут
- ### [Add your run of show to your team's calendars](https://www.ticketfairy.com/ru/guides/add-your-run-of-show-to-your-teams-calendars)

  Give your production team a calendar link that puts every cue of the run of show in Google Calendar, Apple Calendar or Outlook, for every stage or one. Their calendar app checks it again by itself, so a moved cue moves in their calendar too.

  3 минут

## Отели и поездки

Блоки номеров, списки проживания, трансферы и бронирование поездок для команды.

- ### [Keep track of where your event's artists and crew are staying](https://www.ticketfairy.com/ru/guides/book-travel-and-accommodation-for-your-artists)

  Record each hotel, apartment or house you have booked for your event, assign every artist and crew member to one, and see who still has no room.

  7 минут
- ### [Share your event's rooming lists with hotels and pickups with drivers](https://www.ticketfairy.com/ru/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers)

  Send each hotel a live rooming list of the performers and crew staying for your event, with their dates, room types and notes, and give each driver a link to their pickups and shuttle runs for the day. Hotels and drivers open the link without signing in, the hotel's list updates as you change it, and drivers mark each pickup as they go.

  9 минут
- ### [Plan your artists' pickups with drivers and vehicles for your event](https://www.ticketfairy.com/ru/guides/plan-artist-pickups-with-drivers-and-vehicles)

  Give each airport and hotel pickup for your event a driver, a vehicle, a drive time and room for the bags, with a warning before you save when a driver is double booked, on a shift, short of rest or the vehicle is too small. When a flight is late, the pickup moves and Fai suggests a new plan. Each driver gets a day sheet on their phone.

  9 минут
- ### [Hold hotel rooms for your event's artists and crew](https://www.ticketfairy.com/ru/guides/hold-hotel-rooms-for-your-artists-and-crew)

  Record the rooms a hotel holds for your event's acts and crew as a hotel block, with the nights, the rooms each night, the rate in its own currency and the release date. As you give people their stays, the block counts the filled rooms night by night, lists the acts still without a room and warns you as the release date gets close.

  7 минут
- ### [Give your event's unused hotel rooms back before the release date](https://www.ticketfairy.com/ru/guides/give-unused-hotel-rooms-back-before-the-release-date)

  Give the empty rooms in your event's hotel block back to the hotel before its release date, keep enough rooms for the acts still without one, record why for your team and email the hotel which rooms go back. In the two weeks before the date, Fai suggests giving the empty rooms back, or asking the hotel for more rooms when your acts need them.

  4 минут
- ### [Book hotels and flights for your event team](https://www.ticketfairy.com/ru/guides/book-hotels-and-flights-for-your-event-team)

  Search near your event venue, choose a hotel room or flight fare, enter who is traveling and hold the price. Then review the total, pay and share the trip. Your team can see every booking and its history afterwards.

  8 минут

## Персонал и волонтёры

Графики, смены, волонтёры, сертификаты, инструктажи, питание и часы.

- ### [Build your event rota and check staff in](https://www.ticketfairy.com/ru/guides/build-your-event-rota-and-check-staff-in)

  Plan the shifts each team needs across your event, let Fai suggest shifts and the people to fill them, send everyone their own shift times, and check your crew and volunteers in and out at the door on the day.

  12 минут
- ### [Recruit volunteers for your event](https://www.ticketfairy.com/ru/guides/recruit-volunteers-for-your-event)

  Open a volunteer application form for your event that people fill in on their phone, and let Fai read each application against the roles you need. Accept, waitlist or decline people in batches with one email each, and invite back last year's volunteers with their answers already filled in.

  10 минут
- ### [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/ru/guides/give-volunteers-their-own-page-and-track-hours)

  Send each volunteer you accepted for your event a private page where they pick shifts, ask to swap or drop one, read their day sheet and the induction and add documents. Then see hours given against hours worked, give the rewards people earned and download the list, with every download recorded.

  9 минут
- ### [Give crew meals at your event meal desk](https://www.ticketfairy.com/ru/guides/give-crew-meals-at-your-meal-desk)

  Run the crew catering counter at your event from each person's pass: scan it, see the meals left today and their dietary needs, and give a meal against their allowance. To give an extra meal, you enter a reason and we keep your name with it. The kitchen sees how many meals to expect each day, with the dietary needs counted.

  5 минут
- ### [Offer open shifts on your event rota to crew and volunteers](https://www.ticketfairy.com/ru/guides/offer-open-shifts-to-your-crew-and-volunteers)

  Fill the gaps in your event rota by offering a shift to the crew and volunteers who fit it. Fai picks people who are free, rested, old enough and have the skill across all your events, each person gets an email with their own link, and the first to accept gets the place.

  6 минут
- ### [Find the crew and volunteers who work your events](https://www.ticketfairy.com/ru/guides/find-the-crew-and-volunteers-who-work-your-events)

  Search everyone who has worked or volunteered at any of your events in one People list, and see how many shifts each person worked and whether they turned up. Add their skills and confirm their age for shifts that need one. Fai suggests skills from the shifts they worked, and nobody is rated.

  5 минут

- ### [Give your event crew one page for all their shifts](https://www.ticketfairy.com/ru/guides/give-your-crew-one-page-for-all-their-shifts)

  Email each crew member or volunteer a private My shifts link. On it they see their shifts at every one of your events, accept the shifts you offer them, say they're still coming, tell you the days they can work and add their shifts to their calendar. Their documents, safety induction and food needs are on the same page, and nobody needs an account.

  4 минут
- ### [Collect crew certificates and licenses before they work an event shift](https://www.ticketfairy.com/ru/guides/collect-crew-certificates-before-they-work-a-shift)

  Ask the crew and volunteers on your event's shifts for the certificates and licenses the work needs, such as a first aid certificate for medics or a food hygiene certificate for the bar. Each person adds a document once from their My shifts page, it counts at every event of your brand until it expires, and nobody goes on a shift without it unless you give a reason.

  7 минут
- ### [Run a safety induction for everyone who works your event](https://www.ticketfairy.com/ru/guides/run-a-safety-induction-for-everyone-who-works-your-event)

  Put the safety briefing your crew, volunteers and suppliers must read before they work your event in one place, let Fai draft a short test from it, and have the hand-out desk check that each person has done it before they collect their pass. You see who has done it and mark it done for anyone you briefed in person.

  7 минут
- ### [Plan crew meal times and food needs for your event](https://www.ticketfairy.com/ru/guides/plan-crew-meal-times-and-food-needs-for-your-event)

  Set when your event's crew catering serves each day, with meal times suggested from the shifts, and see how many people are on shift at each meal and what food needs they have. Crew give their food needs once, and the kitchen follows the day's counts on its own link, with no names on it.

  6 минут
- ### [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/ru/guides/charge-outside-teams-for-their-crew-meals)

  Charge suppliers, contractors and other outside teams for the meals their people ate at your event's crew catering. We count the meals from the meal desk, you choose the days, the price per meal and the currency, and the team gets an invoice with a payment page.

  4 минут
- ### [Approve the hours your event crew and volunteers worked](https://www.ticketfairy.com/ru/guides/approve-the-hours-your-crew-and-volunteers-worked)

  Approve each person's hours at your event from the times they were checked in and out of their shifts. Fai checks every line first, so you approve the lines with nothing odd in one go, fix the rest with a reason, and check an agency's invoice against the hours its people worked.

  7 минут
- ### [Let department leads approve their team's hours at your event](https://www.ticketfairy.com/ru/guides/let-department-leads-approve-their-teams-hours)

  Give the lead of each on-site department at your event the job of approving their own team's hours. Leads approve and correct the hours of their department's shifts from their My shifts page, with Fai's checks and no sign-in, and never see costs or their own hours.

  5 минут
- ### [Add shifts to your event rota from a spreadsheet](https://www.ticketfairy.com/ru/guides/add-shifts-to-your-event-rota-from-a-spreadsheet)

  Drop the event rota spreadsheet your team already keeps, in CSV or Excel, and Fai works out which column has the day, the times, the department and the role. You check every row and fix any column before up to 500 shifts are added to your rota in one go.

  5 минут
- ### [Add everyone who sends your event form to your volunteers, traders or crew](https://www.ticketfairy.com/ru/guides/add-form-applicants-to-your-event-teams)

  Connect a form on your event to your volunteers, traders, press, crew or an act's contacts, match each detail to a question, and every person who sends the form is added to that list in the Event Operating System, with their answers kept on the form.

  6 минут

## Аккредитация

Пропуска, зоны, согласования, стойка выдачи, служебные входы и оборудование.

- ### [Issue accreditation passes for your event](https://www.ticketfairy.com/ru/guides/issue-accreditation-passes-for-your-event)

  Give your crew, performers and their guests, traders' staff, volunteers and press a named pass for your event, with the zones it opens, the days and hours it works, meals and parking. Your door team scans each pass in the same app as your tickets and sees what it allows, and you print photo badges from the same list.

  12 минут
- ### [Let outside teams name their own people for event passes](https://www.ticketfairy.com/ru/guides/let-outside-teams-name-their-own-people-for-passes)

  Give each company working on your event an allowance of passes and its own page, with no sign-in, where its contact names its people. The names arrive in Accreditation for you to check and issue.

  8 минут
- ### [Choose who approves accreditation requests for your event](https://www.ticketfairy.com/ru/guides/choose-who-approves-accreditation-requests)

  Send the passes your event's rules pick out, such as press passes or a contractor's crew, to named people who approve them in order before the pass can go out. Each rule reads as a sentence, the first rule that matches decides who is asked, and a pass that matches no rule goes ahead as it always did.

  6 минут
- ### [Approve or decline accreditation requests for your event](https://www.ticketfairy.com/ru/guides/approve-or-decline-accreditation-requests-for-your-event)

  Decide the pass requests your event's approval rules send you, with facts beside each one such as how many passes the group has left, from Approvals in the dashboard or from the link in your email with no sign-in. When you decline, the person who asked sees your reason. When you approve, the request goes to the next person or is ready to issue.

  4 минут
- ### [Hand out accreditation passes at your event desk](https://www.ticketfairy.com/ru/guides/hand-out-accreditation-passes-at-your-desk)

  Run your accreditation desk from the pass list: scan a ticket or badge, or enter a name, check the card with the photo, zones and days, and hand the pass to the holder or to a team lead collecting for their crew. The desk tells you what to sort out first, such as a missing badge photo, and keeps track of who took each pass and which teammate gave it out.

  5 минут
- ### [Hand out radios and kit to your event crew](https://www.ticketfairy.com/ru/guides/hand-out-radios-and-kit-to-your-event-crew)

  Keep a list of the radios, hi-vis vests, tablets, torches, keys and buggies for your event, hand them out at the kit desk with a scan or a search, and take them back with their condition. See who has what at any moment, keep a radio plan of channels and call signs, and let Fai chase anyone who has not returned their kit after the event.

  10 минут

- ### [Let event staff work a desk from their phone with a desk link](https://www.ticketfairy.com/ru/guides/let-event-staff-work-a-desk-from-their-phone)

  Share a desk link so volunteers, caterers and gate staff without a dashboard login can hand out passes, give crew meals, check passes at a staff gate or run registration at your event from their own phone or tablet. Each link opens one desk of one event, everything done through it is recorded under its name, and you can stop it at any time.

  5 минут
- ### [Check accreditation passes in and out at your event staff gates](https://www.ticketfairy.com/ru/guides/check-passes-in-and-out-at-your-staff-gates)

  Scan crew, performer and supplier passes at the staff gates of your event so only people whose pass opens that zone, on that day and at that hour, get in. A supervisor can let a refused person through with a reason, and every scan in and out keeps a live count of who is on site and inside each zone.

  6 минут
- ### [See which event pass holders have arrived and send a pass again](https://www.ticketfairy.com/ru/guides/see-which-pass-holders-have-arrived-and-send-a-pass-again)

  See when and how each accreditation pass holder arrived, from the desk hand-over, a staff gate or the door scanner, and how many of each group have arrived. Send a pass email again to anyone who cannot find theirs.

  4 минут

## Торговцы и экспоненты

Заявки торговцев, места, каталоги, выручка и сканирование контактов.

- ### [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/ru/guides/take-trader-applications-for-your-event)

  Open an application page for food, drink, merchandise and market traders, set your pitch fees and how they are taxed, let Fai rank the applications against the mix you want, then approve, waitlist or decline each trader for your event and invoice the ones you approve.

  11 минут
- ### [Get your traders ready for show day](https://www.ticketfairy.com/ru/guides/get-your-traders-ready-for-show-day)

  Give each approved trader their own page to accept your trading terms, pay their invoice, book a load-in time and upload certificates. Chase what's missing, and check every pitch, power and water need before your event.

  9 минут
- ### [Show your traders in a directory on your website](https://www.ticketfairy.com/ru/guides/show-your-traders-in-a-directory-on-your-website)

  Publish a public list of the food, drink and market traders at your event, and check each trader's listing before it goes up. Ask a trader to change it, choose how the list looks, and put it on your own website with the embed code.

  7 минут
- ### [Place your traders on pitches on your event site map](https://www.ticketfairy.com/ru/guides/place-your-traders-on-pitches-on-your-site-map)

  Drag each approved trader onto a pitch you drew on your event site map, move a trader when a pitch changes hands, and check every pitch with its power and water. Each trader then sees their own pitch on a map on their trader page.

  6 минут
- ### [Check your traders' takings after your event and invoice their share of sales](https://www.ticketfairy.com/ru/guides/check-trader-takings-and-invoice-a-share-of-sales)

  Collect each trader's takings with their till and card reports after your event, and let Fai read the reports and say whether they match. Accept the figure or ask the trader about it, then raise the share-of-sales invoice with your minimum and maximum applied.

  8 минут
- ### [Give exhibitors a lead scanner for their booth at your event](https://www.ticketfairy.com/ru/guides/give-exhibitors-a-lead-scanner-for-their-booth)

  Give each exhibitor's booth staff at your event a scanner link for their own phone or tablet, with no sign-in. Each scan becomes a named lead with a rating and notes, and you see every booth's leads and results.

  9 минут

- ### [Let exhibitors follow up their event leads and see their results](https://www.ticketfairy.com/ru/guides/let-exhibitors-follow-up-their-leads-and-see-results)

  Give each exhibitor a page of its own, with no sign-in, where its team sees the leads from its booth at your event, approves follow-up emails that Fai drafts, gives booth staff scanner links, downloads its leads and sees its results. You make the page from the exhibitor's leads and send the link from Outside teams.

  8 минут
- ### [Set pitch rules and let Fai plan your trader pitches at your event](https://www.ticketfairy.com/ru/guides/set-pitch-rules-and-let-fai-plan-your-trader-pitches)

  Enter your event's pitch rules the way you would say them, such as keeping the two coffee vans apart or the fire lane clear. The pitch check shows every pitch that breaks a rule, and Fai places the traders still without a pitch on free pitches that keep every rule, for you to approve.

  6 минут
- ### [Handle trader requests to move pitch at your event](https://www.ticketfairy.com/ru/guides/handle-trader-requests-to-move-pitch)

  Let traders at your event ask to move pitch from their own trader page, with their reason and where they would like to be. You move them to a free pitch that keeps your pitch rules, or decline with a note, and they see your answer on their page and by email.

  5 минут

## Площадка, поставщики и безопасность

Карты площадки, доставки, аренда, контракты, заказы поставщикам, инциденты и риски.

- ### [Send your event contracts and get them signed online](https://www.ticketfairy.com/ru/guides/send-contracts-and-get-them-signed-online)

  Turn an accepted offer, a booked performer or speaker, an approved trader or a supplier's quote into a contract for your event, send it for signature by email, and sign it yourself once they have. The other party reads the agreement and signs by entering their name, with no account, and you both get the signed copy.

  10 минут
- ### [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/ru/guides/raise-purchase-orders-and-track-what-your-event-owes)

  Send suppliers a purchase order for your event, check their invoice against it, and see every deposit, balance, per diem and supplier payment that is overdue, due this week or coming up. Approved orders count as committed costs in your event budget, and you record each payment as you make it.

  9 минут
- ### [Work out the backline and production to hire for your event](https://www.ticketfairy.com/ru/guides/work-out-the-backline-and-production-to-hire-for-your-event)

  Turn every act's technical rider into one backline hire list for your event, add the PA, lighting, staging and power you hire yourself, and see how many of each item to hire across every stage and day. Gear you can reuse on other days counts once, for the busiest day, and anything a stage already has or you already own comes off the number.

  8 минут
- ### [Send your event hire lists to suppliers](https://www.ticketfairy.com/ru/guides/send-your-hire-lists-to-suppliers)

  Send each supplier the items they are providing for your event, with the quantities, hire dates, delivery and collection, in an email Fai drafts for you to check. We keep a copy of the list each time you send it, so you can see what changed and send only the changes. You can also turn a supplier's priced items into a draft purchase order in one step.

  5 минут
- ### [Collect insurance and certificates from your event's outside teams](https://www.ticketfairy.com/ru/guides/collect-insurance-and-certificates-from-your-outside-teams)

  Ask your event's suppliers, contractors, caterers and other outside teams for public liability insurance, risk assessments, method statements and safety certificates. Each team adds the file on its own page with no sign-in, and Fai reads the expiry date and cover. You accept the file or ask for changes, and reminders go out before it's due and before it expires.

  9 минут
- ### [Draw your event site map and share it](https://www.ticketfairy.com/ru/guides/draw-your-event-site-map-and-share-it)

  Upload your event's site plan as an image, mark the arena, campsites, stages, bars, toilets, first aid, entrances and routes on it, and let Fai check it for the safety essentials your crowd needs. Your whole team can open the map on any device, and you can publish a map with only the places attendees need on your event page.

  10 минут

- ### [Book delivery times for your event and check vehicles in at the gate](https://www.ticketfairy.com/ru/guides/book-delivery-times-and-check-vehicles-in-at-the-gate)

  Set the times vehicles can arrive at each gate of your event and how many can come each time. Suppliers, contractors and other outside teams book a delivery on their own page and get a code for the gate, and on the day your gate team finds each vehicle by its code or number plate and checks it in and out.

  10 минут
- ### [Build a budget for your event](https://www.ticketfairy.com/ru/guides/build-a-budget-for-your-event)

  Set out what your event will cost and earn on its Budget page: sections such as Talent and Production, a line for each cost or income with its amount and type, a person responsible for each line, and totals that show whether costs or income come out ahead.

  8 минут
- ### [Report and handle incidents at your event](https://www.ticketfairy.com/ru/guides/report-and-handle-incidents-at-your-event)

  Log anything that goes wrong on site at your event in seconds, alert your safety lead about serious incidents at once, keep medical and safeguarding details to your safety team, and follow each incident through to closed with its full history.

  8 минут
- ### [Let outside teams order kit and equipment for your event](https://www.ticketfairy.com/ru/guides/let-outside-teams-order-kit-and-equipment-for-your-event)

  Offer radios, hi-vis vests, buggies and other kit from your event's kit list to contractors, suppliers, press and other outside teams at a price you set. Each team orders from its own page. When you approve an order, we hold the kit for the team and make its invoice, and you hand the kit out and take it back at your event.

  10 минут
- ### [Handle lost property at your event](https://www.ticketfairy.com/ru/guides/handle-lost-property-at-your-event)

  Log every phone, wallet and bag handed in at your event with a photo and a reference, take lost reports from your team or from attendees on a public page, and let Fai spot the found items that may match. Hand each item back and keep track of who collected it and how you checked it was theirs.

  9 минут
- ### [Get hire suppliers to confirm orders and count deliveries for your event](https://www.ticketfairy.com/ru/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries)

  Give each hire supplier for your event its own page, with no sign-in, where it confirms what you ordered, asks for a change and sends its quote. Fai reads the quote against your list, your crew counts what arrives and goes back, and the purchase order shows any shortfall or damage before you pay the invoice.

  10 минут
- ### [Keep a risk register for your event](https://www.ticketfairy.com/ru/guides/keep-a-risk-register-for-your-event)

  List what could go wrong at your event, how likely and how bad each risk is and what you are doing about it, start from a draft Fai builds from your event and past incidents, and keep every risk's owner, review date and status current.

  6 минут
- ### [See what your brand spends across its events](https://www.ticketfairy.com/ru/guides/see-what-your-brand-spends-across-its-events)

  See the planned and recorded costs of every event your brand ran or has coming up in a period, the cost per person scanned in at the doors, your budget sections, your biggest suppliers and each event's figures, with every amount in its own currency.

  5 минут
- ### [Share a power sheet with your event electrician](https://www.ticketfairy.com/ru/guides/share-a-power-sheet-with-your-electrician)

  Send your electrician a link to a sheet of every trader's pitch, the power they need in amps and whether they need water, for one zone of your event site map or the whole site. Your electrician doesn't need to sign in, the sheet always shows the latest pitches, and you can stop the link at any time.

  4 минут
- ### [Send contracts to many performers, traders or suppliers for your event at once](https://www.ticketfairy.com/ru/guides/send-contracts-to-many-performers-traders-or-suppliers-at-once)

  Make a contract for every booked performer or speaker, approved trader or supplier on your event from one template, each filled in from their own booking or details. You check every contract before anything is made, then send them all for signature in one approval or keep them as drafts, and see each person's result.

  6 минут
- ### [Share a private event site map with emergency services and suppliers](https://www.ticketfairy.com/ru/guides/share-a-private-site-map-with-emergency-services-and-suppliers)

  Send the fire service, an accessibility team or a supplier a private link to your event's live site map, showing the exits, routes, power or other places they need on top of the public map. Each link stops working on a date, we record every time it's opened, and you can stop it at any time.

  4 минут

## Разработчикам и API

Токены доступа, ключи API, вебхуки и продажи из вашего приложения.

- ### [Create an API key so your own tools can read your ticket sales](https://www.ticketfairy.com/ru/guides/create-an-api-key-for-your-own-app)

  Give the command line, a script or an agent its own key to your ticket sales, choose how long it lasts, and take it back the moment you need to.

  7 минут
- ### [Get a webhook each time you take a ticket order](https://www.ticketfairy.com/ru/guides/get-a-webhook-when-a-ticket-sells)

  Add a webhook on the Webhooks page of your brand, a tour or an event, and each order reaches an address you own seconds after the buyer pays, with its tickets, add-ons, totals and ticket holder details.

  6 минут

## Сценарии по типам мероприятий

Порядок работы для фестивалей, клубов, туров, конференций и не только.

- ### [Run ticketing for a music festival](https://www.ticketfairy.com/ru/guides/run-a-music-festival)

  Build the event from the festival template, group day and weekend tickets, offer installments, sell camping with the ticket, keep resale at face value, open each release on time, and accredit your crew, artists, press and partners for the gate.

  20 минут
- ### [Run ticketing for a concert](https://www.ticketfairy.com/ru/guides/run-a-concert)

  Build the show from the Concert template, sell general admission and VIP in releases, hold tickets back for partners, sell merchandise with the ticket, schedule the on-sale, and get comps, crew passes and the door ready for show day.

  20 минут
- ### [Run ticketing for a food or drink festival](https://www.ticketfairy.com/ru/guides/run-a-food-or-drink-festival)

  Build the festival from a template, give each tasting session its own entry time, sell glasses, tokens and parking with the ticket, take trader applications, issue trader passes, hand sponsors their allocations and follow arrivals at the gate.

  16 минут
- ### [Run ticketing for an attraction](https://www.ticketfairy.com/ru/guides/run-an-attraction)

  Sell attraction tickets by date and time slot with a capacity on every slot, add a season pass for visitors who come back, sell extras with the entry, give your staff a pass and follow arrivals slot by slot.

  18 минут
- ### [Run ticketing for a comedy or performing arts show](https://www.ticketfairy.com/ru/guides/run-a-comedy-or-performing-arts-show)

  Build the show from the theater template, price the house by area and release, sell the program and interval drinks, duplicate the show for every performance, put the run on one page, issue comps for press and cast, and follow arrivals at the door.

  20 минут
- ### [Run ticketing for a fan convention](https://www.ticketfairy.com/ru/guides/run-a-fan-convention)

  Build a comic, anime or gaming convention from the Convention template, group weekend and day passes, let a weekend pass in on every day of the convention, sell extras and exhibitor booths, take artist alley applications, and get guests, press and crew through the door.

  20 минут

- ### [Run ticketing for an esports tournament](https://www.ticketfairy.com/ru/guides/run-an-esports-tournament)

  Sell spectator passes for an esports or gaming tournament, take player sign-ups with a form, issue player tickets from a place spectators cannot buy, give teams and crew passes, measure the tickets your stream sells, and check everybody in on the day.

  20 минут
- ### [Run ticketing for a county, state or renaissance fair](https://www.ticketfairy.com/ru/guides/run-a-fair)

  Sell adult, concession and family admission to a county, state or renaissance fair, let a season pass in on every day of the fair, sell rides, parking and grandstand seats with the ticket, and get exhibitors, vendors and crew in on every day of the fair.

  20 минут
- ### [Run ticketing for a nightclub](https://www.ticketfairy.com/ru/guides/run-a-nightclub)

  Set up one night in full, duplicate it for every date, give your venue team the right access, and see who comes back.

  12 минут
- ### [Run ticketing for a club night](https://www.ticketfairy.com/ru/guides/run-a-club-night)

  Set up ticket releases, guest lists and VIP tables, track promoter sales, and prepare the venue team for the door.

  18 минут
- ### [Run ticketing for a venue and the promoters who hire it](https://www.ticketfairy.com/ru/guides/run-a-venue)

  Put your venue's page under your brand, give your own team and each hiring promoter the access their job needs, hand partners their ticket allocations, get your door team scanning and compare the ticket sales each promoter brings to your venue.

  15 минут
- ### [Run ticketing for events at your bar or small venue](https://www.ticketfairy.com/ru/guides/run-a-bar-or-small-venue)

  Start each event from a template, keep free RSVPs honest with a refundable deposit, take table bookings, sell tickets on your own website, give your bar staff a door role and turn the people who come into a list you can invite back.

  14 минут
- ### [Run ticketing as an agency or promoter group](https://www.ticketfairy.com/ru/guides/sell-as-an-agency-or-promoter-group)

  Run each of your brands with its own team and payouts from one login, build one promoter roster that sells tickets for all of them, give partners their own ticket allocations, and set the commission each promoter earns.

  16 минут
- ### [Run a conference on Ticket Fairy](https://www.ticketfairy.com/ru/guides/run-a-conference)

  Set up delegate passes, workshops and a dinner, limit the places in each room, collect every attendee name, and get speakers, press and crew through the door.

  20 минут
- ### [Run ticketing for a charity gala](https://www.ticketfairy.com/ru/guides/run-a-charity-gala)

  Sell gala seats and whole tables, invoice a company for a block of seats, ask every guest for their meal choice, send sponsors their tickets, let supporters bring friends, email your guests and welcome them at the door.

  16 минут
- ### [Sell exhibitor stands for a trade show or exhibition](https://www.ticketfairy.com/ru/guides/sell-exhibitor-stands-for-a-trade-show)

  Sell each stand package at your trade show, expo or consumer exhibition as its own booking with a deposit, take exhibitor applications, and let every exhibitor name their own stand staff up to the number their package includes.

  20 минут
- ### [Run ticketing for a university or campus event](https://www.ticketfairy.com/ru/guides/run-a-university-or-campus-event)

  Sell a student ticket that only students can unlock, ask each student for their student number, approve their orders before tickets go out, ask for photo ID at the door, take applications from societies and stallholders, and credit each society rep with the tickets they sell.

  20 минут

## Решайте задачи по продаже билетов

Ускоряйте очереди, создавайте отчёты, продвигайте мероприятия и управляйте доступом.

- ### [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/ru/guides/keep-a-high-demand-on-sale-running-smoothly)

  Use the waiting room to control entry to checkout, stagger ticket releases to spread demand and collect a waiting list for later releases.

  6 минут
- ### [How do you manage many events without repeating the same work?](https://www.ticketfairy.com/ru/guides/run-many-events-on-one-platform)

  Manage your customers, team and branding at brand level, reuse a published event template and group related dates into an event series.

  6 минут
- ### [What should you compare when choosing a ticketing platform?](https://www.ticketfairy.com/ru/guides/compare-ticketing-platforms)

  Compare what buyers pay, when you receive your ticket money and whether you can see and export your buyers while tickets are on sale.

  6 минут
- ### [How do you answer a ticket sales question no report covers?](https://www.ticketfairy.com/ru/guides/answer-custom-ticket-sales-questions)

  Start with the event report that matches your question, filter the Orders table when you need a narrower view, then export those rows for further analysis.

  6 минут
- ### [What is social ticketing, and how do referral rewards work?](https://www.ticketfairy.com/ru/guides/social-ticketing-and-referral-rewards)

  Give eligible buyers a personal referral link, reward them when friends buy tickets and see how many sales and how much revenue each buyer brings in.

  5 минут
- ### [What marketing tools should a ticketing platform give you?](https://www.ticketfairy.com/ru/guides/ticketing-platform-marketing-tools)

  Look for buyer segments and messaging, campaign tracking, ad-network connections and a way to contact people who abandoned checkout.

  6 минут

- ### [How do you manage accreditation and backstage passes for your event?](https://www.ticketfairy.com/ru/guides/manage-event-accreditation)

  Give staff, crew, press, artists and guests a named pass that lets each of them in as many times as you allow, then scan it with the same door app as your tickets.

  4 минут
- ### [How do you manage tickets for a multi-day event?](https://www.ticketfairy.com/ru/guides/manage-tickets-for-a-multi-day-event)

  Run the days as one event with a ticket category for each day, so a buyer compares the full run, the single days and the upgrades on one page and pays once.

  3 минут
- ### [Can ticket buyers join your email list automatically?](https://www.ticketfairy.com/ru/guides/add-ticket-buyers-to-your-email-list)

  Yes. Connect your email platform once, and every buyer who opts in joins the audience you choose after checkout, while a buyer who later opts out comes off it.

  3 минут
- ### [How can fan club members get presale access?](https://www.ticketfairy.com/ru/guides/give-fan-club-members-presale-access)

  Take registrations before the on-sale, then give registered fans a presale window before tickets open to everybody.

  3 минут
- ### [What can you find out about the people who buy your tickets?](https://www.ticketfairy.com/ru/guides/what-you-can-learn-about-your-ticket-buyers)

  See who bought, where they live, the device they checked out on, the promoter or post that brought them and whether they have bought from you before, and which report answers each question.

  7 минут
- ### [How do you run a guest list for your event without a spreadsheet?](https://www.ticketfairy.com/ru/guides/run-a-guest-list-without-a-spreadsheet)

  Issue each name on the guest list a ticket with a barcode, give each promoter their own allocation to hand out from, and see who came in and who has been before.

  6 минут
- ### [Can you hold and spend your ticket money without a separate bank?](https://www.ticketfairy.com/ru/guides/hold-and-spend-your-ticket-money-in-one-place)

  Yes. When your events take payment through TF Pay, the money stays in your Vault balance, in each currency you sell in, ready to spend on a card, pay suppliers or invoice a client.

  6 минут
- ### [Can you run a festival's marketing and production from one dashboard?](https://www.ticketfairy.com/ru/guides/run-a-festival-from-one-dashboard)

  Tickets, the schedule, the artists, their travel, the crew, the budget and every message to buyers all sit on the same event, so you don't need a second tool for any of it.

  7 минут
- ### [How do you sell more tickets without spending more on ads?](https://www.ticketfairy.com/ru/guides/sell-more-tickets-without-more-ad-spend)

  Reward the buyers who bring friends, give each promoter their own link so you can see what they sold, and go back to the people who reached checkout and stopped. You pay a reward on a sale rather than on a click.

  7 минут
- ### [How do you keep touts and bots off your tickets?](https://www.ticketfairy.com/ru/guides/keep-touts-off-your-tickets)

  Cap how many tickets one buyer can take, ask buyers to prove who they are before the ticket is issued, put returned tickets back on sale at the price you set, and offer a waiting list to the fans who missed out.

  7 минут

### Советы, как продавать больше билетов

Практические советы действующих организаторов мероприятий и каждое новое руководство сразу после публикации.

Мы уважаем вашу конфиденциальность. Отписаться можно в любой момент.

## Готовы создать мероприятие?

  [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

The Ticket Fairy, Inc. является финтех-компанией и технологической платформой. The Ticket Fairy, Inc. не является банком, финансовым учреждением или регулируемым поставщиком финансовых услуг. Банковские услуги Vault предоставляются через регулируемых банковских партнёров.

Ticket Fairy не является прямым кредитором и не принимает кредитных решений. Ticket Fairy выступает исключительно как технологический провайдер, связывающий event-бизнесы со сторонними кредитными партнёрами. Все решения о финансировании, условия и положения определяются соответствующими кредитными партнёрами.