---
title: "Advance your performers before the show | Инструкции Ticket Fairy"
description: "Collect each performer's travel, hotel, schedule, technical and hospitality needs for your event, let their agent or tour manager fill in their part from a link with no sign-in, and sign each advance off when everything is confirmed."
canonical: "https://www.ticketfairy.com/ru/guides/advance-your-performers-before-the-show"
---

# Advance your performers before the show | Инструкции Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Инструкции](https://www.ticketfairy.com/ru/guides)
3. Advance your performers before the show

Управление продакшеном

# Advance your performers before the show

Promoters, bookers and production managers advance every act on the line-up, chasing agents and tour managers for flights, input lists and riders across weeks of email. Advancing keeps each performer's details in one sheet that Fai starts for you and their team fills in, so you can see at a glance who is ready for show day.

Collect each performer's travel, hotel, schedule, technical and hospitality needs for your event, let their agent or tour manager fill in their part from a link with no sign-in, and sign each advance off when everything is confirmed.

Для кого:  Getting every performer's details agreed before show day

Займёт:  10 минут

- [Open Advancing](#step-1)
- [Filter to the performers who need you](#step-2)
- [Open a performer's advance](#step-3)
- [Set the due date](#step-4)
- [Choose the sections this act needs](#step-5)
- [Check Fai's answers](#step-6)
- [Check the answers Fai found](#step-7)
- [Set their allowances and travel party](#step-8)
- [Add a contact from their team](#step-9)
- [Ask their team to fill in their part](#step-10)
- [What their team sees](#step-11)
- [Confirm each section](#step-12)
- [Sign off the advance](#step-13)

## Перед началом

- You are an owner, admin or producer on the event. The event's **Operations** page opens for those roles only.
- Your performers are on the event's line-up. Each one gets an advance when you open Advancing.

1. ## Open Advancing

   Open the event, select **Operations**, then select **Advancing** in the list of sections.

   **Примечание:** Each row shows how many sections are confirmed, what is still needed and how many days are left before the show. If Advancing is not in the list, select **More sections** and open it there.
          ![Ticket Fairy Advancing list for a festival, with each performer's confirmed sections, what is still needed, days to go and status](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--list.png)    Every performer's advance.
2. ## Filter to the performers who need you

   Choose a filter above the list.

   - **Needs attention**: A section sent back for changes, a due date that has passed, or a show 14 days away or less with sections still open.
   - **Waiting on their team**: Performers with sections you asked their team to fill in.
   - **Ready to sign off**: Every section is confirmed.
   - **Signed off**: Advances you have already signed off.
3. ## Open a performer's advance

   Select a performer's row to open their advance.

   **Примечание:** The first time anyone opens it, Fai fills in the empty answers she finds in the booking, travel, hotel, schedule and documents, and marks each one **Filled by Fai** with where it came from. She never replaces an answer a person gave.
          ![Ticket Fairy advance for one performer, with the due date, buttons to ask their team, ask Fai, print and sign off, each section with its status, and their team's contacts and links](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--sheet.png)    One performer's advance.
4. ## Set the due date

   Optional: change **Due date** to when you need everything by.

   **Примечание:** It starts at 14 days before the performance. Once it passes, the performer shows under Needs attention.
5. ## Choose the sections this act needs

   Optional: select **Sections for this act**, untick the sections the act does not need and set a due date beside each one, then select **Done**.

   **Примечание:** A section you untick keeps its answers and leaves the advance, their team's link and Fai's chasing; select **Add back** beside its name to return it. Select **Save these sections as a set** and describe the acts it suits, and Fai starts matching acts from that set.
          ![Ticket Fairy dialog of the sections one performer needs, with a due date for each and the saved sets of sections for acts like them](https://www.ticketfairy.com/embeds/posters/marketing-event-advance-plan--sections-for-act.png)    The sections this act needs.
6. ## Check Fai's answers

   In each section Fai filled, select **Accept** beside an answer that is right, or change it and select **Save**.

   **Примечание:** Select **Accept all of Fai's answers** to accept a whole section at once. A section opens by itself when it needs you: sent back for changes, answered by their team, or filled by Fai.
7. ## Check the answers Fai found

   If the advance shows **Answers to check**, select **Accept** beside each answer that is right, or **Reject** beside one that is not.

   **Примечание:** Fai finds these in the tour books and riders you or their team add, their replies to your emails and their last advance, with the words she found each one in.

   [Fill in each performer's advance for your event from tour books, riders and emails](https://www.ticketfairy.com/ru/guides/fill-in-advances-from-tour-books-riders-and-emails)
          ![Ticket Fairy answers Fai found for a headline DJ's advance, each with the words she found it in, the answer now, and Accept, Replace or Reject, with the files and emails she read](https://www.ticketfairy.com/embeds/posters/marketing-event-advance-plan--answers-to-check.png)    Answers Fai found, to check.
8. ## Set their allowances and travel party

   Optional: under **Allowances**, select **Use these numbers** to take the guest list, rooms, nights, meals and drinks from the accepted offer.

   **Примечание:** Under **Travel party**, add the people travelling with the act; passes, the rooming list, pickups and the kitchen use that list.

   [Set each performer's guest list, hotel and meal allowances for your event](https://www.ticketfairy.com/ru/guides/set-each-performers-allowances-and-travel-party)
          ![Ticket Fairy allowances for a headline DJ, with guest list places, hotel rooms and nights, meals and drinks, what is used and left, and an ask for more guest list places](https://www.ticketfairy.com/embeds/posters/marketing-event-advance-plan--allowances.png)    The act's allowances.
9. ## Add a contact from their team

   Under **Their team**, select **Add a contact**, enter their **Name**, **Role** and **Email**, then select **Add a contact**.

   **Примечание:** Enter the role in your own words or choose one such as Tour manager. When Fai found people in the booking or its documents, select **Add** beside one to start from their details.
          ![Ticket Fairy Add a contact dialog filled in from an agent Fai found in a booking document, with name, role, email and suggested roles](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--add-contact.png)    Add a contact, started from one Fai found.
10. ## Ask their team to fill in their part

    Select **Ask their team**, choose who it goes to in **Send to** and the sections under **What they can see and fill in**, then select **Send**.

    **Примечание:** Payment and settlement is left out unless you add it. Under **More details** you can change the subject and how long the link works, from 7 to 90 days, 30 by default.
    **Предупреждение:** The email goes as soon as you select Send. Select **Copy a link instead** to send the link yourself.
           ![Ticket Fairy dialog to ask a performer's team for details, with the contact, the sections the link opens and the message](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--ask-their-team.png)    Ask their team for details.

## What their team sees

The contact opens the link on any phone or computer with no sign-in, and sees only the sections you chose, with what is still needed at the top, plus what the act is allowed, who is travelling and a place to send their tour book. When they save an answer, that section shows as Received on your advance; when they select **Mark this section complete**, it shows that their team says it is complete, and it stays yours to confirm. Once you sign the advance off, their page shows it read only.

       ![Ticket Fairy advance page a tour manager opens from the link, with the sections to fill in, what is still needed and a file upload](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--their-page.png)    The page their team fills in.

11. ## Confirm each section

    Check their answers and files, then choose **Confirmed** in the section's status.

    **Примечание:** Choose **Needs changes** to send it back, then ask their team again. Use **Notes for your team** for anything the performer's team must not see.
12. ## Sign off the advance

    Select **Sign off**, then confirm.

    **Примечание:** When every section is confirmed the performer shows as Ready to sign off. If some are not, the dialog says how many and you can sign off anyway.

## Попробуйте эти шаги на своём мероприятии

Создайте бесплатный аккаунт, настройте мероприятие и выполните шаги выше в своей панели управления. Это займёт несколько минут, и звонок с отделом продаж не нужен.

    Ваш адрес электронной почты    [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Или поручите это помощнику

Fai reads every advance, fills in empty answers from the booking and documents, changes a section's answers or status, leaves out a section the act does not need or sets its due date, adds contacts, emails a contact the link to their part and signs an advance off or reopens it. She shows you each change or email and waits for your yes first, and she never shows the link itself in the conversation.

### В вашей панели, с Fai

Which performers at \<EVENT NAME\> still have their advance open, and send Bicep's tour manager a link to fill in their travel and technical sections

## Пусть Fai сделает это за вас

Fai работает внутри вашей панели Ticket Fairy. Создайте аккаунт, откройте Fai и вставьте запрос выше.

   [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Reopen a signed-off advance

1. ### Reopen it

   Open the performer's advance, select **Reopen**, then confirm.

   **Примечание:** Your team and the performer's team can change it again until you sign it off. You cannot ask their team for more while it is signed off.

Fai reopens a signed-off advance when you ask, after you confirm.

### В вашей панели, с Fai

Reopen Bicep's advance for \<EVENT NAME\>, their flights have changed

## Stop a link

1. ### Stop the link

   Under **Their team**, select **Stop link** beside the link, then confirm.

   **Примечание:** It stops working straight away and what they already filled in stays. Removing a contact, or changing their email address, stops their links too.

Fai stops a contact's link when you ask, after you confirm.

### В вашей панели, с Fai

Stop the advancing link we sent Bicep's agent for \<EVENT NAME\>

## Вопросы, которые могут возникнуть

Does the performer's team need a Ticket Fairy account?:  No. They open the link from the email on any phone or computer, with no sign-in, and see only the sections you shared.

What happens when the link expires?:  Their page says the link has expired and asks them to contact you. Select Ask their team again to send a new link.

Does Fai read the files their team uploads?:  Yes, to fill in answers, unless the person uploading ticks "This file has bank or payment details". Fai never reads a file ticked that way, and a file in Payment and settlement is always treated as one.

What if a teammate changes the same section at the same time?:  The second save does not overwrite the first. The advance reloads with your teammate's version, and you make your change again on it.

Can I add a section the advance does not have?:  Yes. At the foot of the sections, enter a name such as Wi-Fi or security, then select Add section.

## Остался вопрос?

Запишитесь на демо, и мы ответим на него на звонке применительно к вашему типу мероприятия. Или создайте аккаунт и посмотрите сами.

   [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

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## Продавайте билеты с Ticket Fairy

Всё из этих руководств доступно в вашей панели с первого дня после регистрации.

- Настройте мероприятие за несколько минут
- Бесплатные мероприятия бесплатны
- Fai, ваш ассистент, уже встроена

 [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Посмотрите на звонке

Запишитесь на демо, и мы покажем, как Ticket Fairy работает с мероприятиями вашего типа.

 [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Другие возможности Ticket Fairy](https://www.ticketfairy.com/features)

### Советы, как продавать больше билетов

Практические советы организаторов, у которых билеты разлетаются, и каждое новое руководство сразу после публикации.

Мы уважаем вашу конфиденциальность. Отписаться можно в любой момент.