# Ask Fai about your event | Инструкции Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Инструкции](https://www.ticketfairy.com/ru/guides)
3. Ask Fai about your event

Fai, ваш второй пилот

# Ask Fai about your event

Promoters spend more time looking things up than deciding anything, and most of those questions have an answer already sitting in the dashboard. Fai reads your own events, orders and buyers, answers in plain language, and asks you before she changes anything.

Put a question about your event to the assistant inside your dashboard, ask her to draw it, report it or act on it, and check the work before you rely on it.

Для кого:  Getting answers about your own events by asking for them

Займёт:  8 минут

- [Open Fai and ask in your own words](#step-1)
- [Answer the questions she asks back](#step-2)
- [Approve anything that changes your event](#step-3)
- [Ask her to draw it](#step-4)
- [Check the figure against the report](#step-5)

## Перед началом

- You are signed in to the dashboard, with the brand you want to ask about selected. Fai answers about what you can already see, so your role decides what she will tell you.
- You know roughly what you want to know. A question with a name and a number in it gets a better answer than one without.

1. ## Open Fai and ask in your own words

   Open the assistant panel and enter your question the way you would ask a colleague.

   **Примечание:** You do not have to name a report or a field. "Which ticket type is selling slowest?" works as well as anything more formal.
2. ## Answer the questions she asks back

   Answer the follow-up when Fai needs a detail she cannot work out.

   **Примечание:** She asks rather than guesses when a question could mean two things. Picking from her list is faster than starting again with a longer question.
           ![Fai asking a clarifying question in the Ticket Fairy dashboard, with the answers offered as choices](https://www.ticketfairy.com/embeds/posters/marketing-agent--audience-question.png)    Fai, asking what she needs before answering.
3. ## Approve anything that changes your event

   Read the change Fai proposes, then approve it.

   **Примечание:** Approve it only when it says what you meant. Reading your data is hers to do freely, but anything that edits an event, an order or a message comes to you first.
4. ## Ask her to draw it

   Ask for the figures as a chart when the shape matters more than the numbers.

   **Примечание:** She draws it in the conversation as a line, bar, pie or donut, with her own sentence above it saying what it shows. Select the chart to open it full size with the figures behind it as a table.
         ![Fai answering with a bar chart of tickets sold per day, with her summary above it](https://www.ticketfairy.com/embeds/posters/marketing-fai-chart--sales-by-day.png)    Fai, answering with a chart.
5. ## Check the figure against the report

   Open the report behind the answer whenever the number is going into a decision that costs money.

   **Примечание:** Fai reads the same data the reports do, and telling her she is wrong is the fastest way to find out which of you is.

## Или поручите это помощнику

Fai is the agent path. She works on the brand and event you have open, reads what your role reaches, and asks before she changes anything.

### В вашей панели, с Fai

How many tickets has \<EVENT NAME\> sold so far, and how does that compare with the same point before my last event

### Из вашего собственного ассистента, через MCP

Подключите ассистента к [нашему серверу MCP](https://www.ticketfairy.com/mcp-server) и попросите его:

Оставьте `--read-only` в конфигурации MCP. Для этой задачи нужно только читать данные, поэтому ассистенту не нужны инструменты, которые вносят изменения.

Pick the brand, find the event \<EVENT NAME\> and show its sales

## Из терминала

Установите CLI по ссылке [нашей страницы CLI](https://www.ticketfairy.com/cli), войдите командой `ticketfairy auth login` и выберите бренд, с которым работаете, командой `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` и `ticketfairy event list` выводят идентификаторы, которые используют другие команды.

The CLI reads the same figures Fai reads, without the conversation.

### Show an event and its current sales

ticketfairy event stats \<EVENT\_ID\>

## Ask her to do the work, not only describe it

1. ### Give her the whole job

   Ask for the outcome rather than the step, and let Fai propose the changes she needs to make.

   **Примечание:** She asks for every detail she is missing before she proposes anything, and nothing is saved until you approve it.

Fai proposes the changes and waits for your approval on each one.

### В вашей панели, с Fai

Set up an early bird tier for \<EVENT NAME\> at twenty per cent below the standard price, ask me for the allocation and the dates, and show me the change before you save it

### Из вашего собственного ассистента, через MCP

Оставьте `--read-only` в конфигурации MCP. Для этой задачи нужно только читать данные, поэтому ассистенту не нужны инструменты, которые вносят изменения.

Pick the brand, find the event \<EVENT NAME\> and show its ticket types

### Из терминала

The same change from the command line, without the conversation.

#### Create a ticket release

ticketfairy ticket create \<EVENT\_ID\> --name "Early Bird" --price 18

## Things worth asking her for

1. ### Send guest tickets

   Name the people, the ticket type and how many each gets, and approve the list she reads back.

   **Примечание:** Each person gets a real ticket by email, out of your stock. Sent to the wrong person, cancel that order from the Guest tab: the barcode stops working and the ticket comes back, though the email cannot be recalled.
2. ### Turn the answer into a report

   Ask for a full summary when the answer is going to a partner, a venue or the rest of your team.

   **Примечание:** She builds a document in the conversation with sections, tables and the figures already in it, which suits a sponsor update or a post-event round-up better than a chat answer you have to retype.
3. ### Check the weather for an outdoor date

   Ask what the weather will do at your event, or what it usually does on that date.

   **Примечание:** She reads a forecast when the event is close enough for one, and years of past conditions for the same calendar date when it is not. That is the difference between guessing about a marquee and knowing.
4. ### Read your flyer

   Ask her to read the flyer, then pick a file you are happy to have online when she opens the picker.

   **Примечание:** She takes the date, line-up and venue off the artwork you already made, so the event details do not have to be typed twice, and only owners and admins can ask. The file you pick is uploaded to your event images on the way, and stays there whether or not you build the event from it.
5. ### Let her work the page with you, in the desktop app

   Ask her to do it on the page when a job is quicker shown than described.

   **Примечание:** She can move around the page, reading it and using the controls on it, which covers the corners of the product no tool of hers wraps directly. This one is the desktop app only: in a browser she does not have it, and will say so rather than try.

Reading, drawing and writing are hers to do freely. Anything that issues a ticket or changes your event is put to you first, and a guest ticket sent to the wrong person is taken back by cancelling its order.

### В вашей панели, с Fai

Issue two guest tickets on the comp tier for \<EVENT NAME\> to ada@example.com and noor@example.com, then show me the list before you send

### Из вашего собственного ассистента, через MCP

Оставьте `--read-only` в конфигурации MCP. Для этой задачи нужно только читать данные, поэтому ассистенту не нужны инструменты, которые вносят изменения.

Pick the brand, find the event \<EVENT NAME\> and show its ticket types

## Вопросы, которые могут возникнуть

Can Fai see other people's events?:  No. She works inside the same permissions you do, so she answers about the brands and events your role reaches and nothing else.

Will she change something without asking?:  No. Reading your data is free; anything that changes an event, an order or a message is put to you first and saved only when you approve it.

What should I do when an answer looks wrong?:  Say so in the conversation and name the figure you expected. Then open the report behind it, because one of the two is worth knowing about.

## Похожие руководства

- [Другие возможности Ticket Fairy](https://www.ticketfairy.com/ru/event-ticketing/features)
- [See how your event is selling](https://www.ticketfairy.com/ru/guides/check-your-sales)
- [Send free tickets to your guest list](https://www.ticketfairy.com/ru/guides/issue-guest-tickets)
- [Email the people who bought tickets to your event](https://www.ticketfairy.com/ru/guides/email-your-buyers)
- [Create an event](https://www.ticketfairy.com/ru/guides/create-an-event)
- [Give ticket buyers an AI concierge](https://www.ticketfairy.com/ru/guides/give-buyers-an-ai-concierge)
- [Все инструкции Ticket Fairy](https://www.ticketfairy.com/ru/guides)

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