---
title: "Call your show live on show day | Инструкции Ticket Fairy"
description: "Follow what is on now and next on every stage of your event against the event's own clock, call each cue as it happens, see how late each stage is really running from the times you call, catch a stage up, and report an incident without leaving the page."
canonical: "https://www.ticketfairy.com/ru/guides/call-your-show-live-on-show-day"
---

# Call your show live on show day | Инструкции Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Инструкции](https://www.ticketfairy.com/ru/guides)
3. Call your show live on show day

Управление продакшеном

# Call your show live on show day

Stage managers and show callers run the day from a phone at the side of the stage. Now and next puts each stage's current and next cue, how far behind it is running and who is arriving on one page, so the whole team sees the same show as it happens.

Follow what is on now and next on every stage of your event against the event's own clock, call each cue as it happens, see how late each stage is really running from the times you call, catch a stage up, and report an incident without leaving the page.

Для кого:  Running each stage on the day of the show

Займёт:  6 минут

- [Open Now and next](#step-1)
- [Choose your stage](#step-2)
- [Call each cue as it happens](#step-3)
- [Undo a call](#step-4)
- [Running late and expected times](#step-5)
- [Fix a time tapped late](#step-6)
- [Catch up a stage that runs late](#step-7)
- [Report an incident](#step-8)

## Перед началом

- You are an owner, admin or producer on the event. The event's **Operations** page opens for those roles only.
- The day has a run of show. Now and next shows the cues you planned there.

1. ## Open Now and next

   Open the event, select **Operations**, then select **Now and next** in the list of sections.

   **Примечание:** The event's own clock is under the title, so everyone reads the same time wherever their phone is set. On a phone during the event, Now and next leads the list of sections.
          ![Ticket Fairy Show day for a festival at 19:12, with what is on now and next on each stage, big buttons to call each cue, arrivals and open incidents](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--show-day.png)    Show day at 19:12.
2. ## Choose your stage

   Optional: choose your stage in **Stage**, or **All stages** to follow the whole event.

   **Примечание:** Your phone remembers the stage, so it opens on it next time. The page updates every 20 seconds and says when it last did.
3. ## Call each cue as it happens

   Select **Standby**, **Go live** or **Done** on the cue, or **Skip** for one that is not happening.

   **Примечание:** Each stage shows its cue **Now**, the one **Next** with a countdown, and the rest **Later**. **Go live** and **Done** also record when the cue really started and finished.
4. ## Undo a call

   Select **Undo** on the cue.

   **Примечание:** Undo takes the cue one step back: from done to live, from live to standby, and from standby or skipped to planned. Both calls stay in the cue's history.

## Running late and expected times

Once a stage has a recorded time, it says how late or early it is running, such as Running 10 min late, and each cue still to come shows when it is expected. A called cue shows when it started and finished against the plan. If the stage will finish after it closes at this pace, a warning says by how many minutes, and every day sheet for the day shows how late each stage is running.

       ![Ticket Fairy Now and next for a festival at 19:12, with the Main Stage running 10 minutes late, when each set really started and when the next is expected, and a warning that the stage will finish after its curfew](https://www.ticketfairy.com/embeds/posters/marketing-event-running-order--running-late.png)    A stage running late, from the times called.

5. ## Fix a time tapped late

   Optional: select **Fix the time** on the cue, choose **Started** or **Finished**, enter the **Time** and a reason, then select **Save**.

   **Примечание:** Use it when a cue was called late or not at all. The earlier time stays in the cue's history with who changed it.
          ![Ticket Fairy dialog to fix when a set started or finished, with the time and a reason](https://www.ticketfairy.com/embeds/posters/marketing-event-running-order--fix-the-time.png)    Fix the time a cue started.
6. ## Catch up a stage that runs late

   When a stage shows as behind, select the button to move the rest of today, for example "Move the rest of today by 10 minutes", then select **Move them**.

   **Примечание:** The minutes come from how late the stage is really running when times are recorded. Every cue from the next one on moves by that much and cues already done stay as they are; if the stage is locked, unlock it on the run of show first.
7. ## Report an incident

   Select **Report incident** at the top of Now and next.

   **Примечание:** Incidents opens, where you select Report incident again to enter what happened. **Open incidents** on Now and next lists the ones still being handled, beside **Arrivals** due today.

## Попробуйте эти шаги на своём мероприятии

Создайте бесплатный аккаунт, настройте мероприятие и выполните шаги выше в своей панели управления. Это займёт несколько минут, и звонок с отделом продаж не нужен.

    Ваш адрес электронной почты    [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Или поручите это помощнику

Fai reads what is on now and next on each stage and how late each stage is running, calls a cue standby, live, done or skipped, undoes a call, records or corrects when a cue started or finished, or moves the rest of a stage's day when you ask. She waits for your yes before each call or change.

### В вашей панели, с Fai

Neon Tide is live on the Main Stage at \<EVENT NAME\>, and move the rest of the Main Stage 10 minutes later

## Пусть Fai сделает это за вас

Fai работает внутри вашей панели Ticket Fairy. Создайте аккаунт, откройте Fai и вставьте запрос выше.

   [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Вопросы, которые могут возникнуть

What if two of us call the same cue at once?:  The first call counts. The second is told that someone else moved the cue first, and the page shows where the cue is now.

Who can call cues?:  Owners, admins and producers call every stage, and the show callers named on the run of show call their own stage. A show caller with another role on the event asks Fai to call a cue.

Can I see afterwards how the day ran?:  Yes. Under the running-order checks on the run of show, How the day ran shows for each stage how many cues were timed, how many started late, the average and the latest start.

What happens when my phone loses signal?:  Show day keeps the last version it loaded and says it may be out of date, then catches up when the signal comes back.

## Остался вопрос?

Запишитесь на демо, и мы ответим на него на звонке применительно к вашему типу мероприятия. Или создайте аккаунт и посмотрите сами.

   [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

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## Сделайте это на своём мероприятии

Создайте аккаунт, соберите мероприятие и выполните шаги в своей панели управления. Звонок в отдел продаж не нужен.

  [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

## Продавайте билеты с Ticket Fairy

Всё из этих руководств доступно в вашей панели с первого дня после регистрации.

- Настройте мероприятие за несколько минут
- Бесплатные мероприятия бесплатны
- Fai, ваш ассистент, уже встроена

 [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Посмотрите на звонке

Запишитесь на демо, и мы покажем, как Ticket Fairy работает с мероприятиями вашего типа.

 [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Другие возможности Ticket Fairy](https://www.ticketfairy.com/features)

### Советы, как продавать больше билетов

Практические советы организаторов, у которых билеты разлетаются, и каждое новое руководство сразу после публикации.

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