---
title: "Get your traders ready for show day | Инструкции Ticket Fairy"
description: "Give each approved trader their own page to accept your trading terms, pay their invoice, book a load-in time and upload certificates, chase what is missing, and check every pitch, power and water need before your event."
canonical: "https://www.ticketfairy.com/ru/guides/get-your-traders-ready-for-show-day"
---

# Get your traders ready for show day | Инструкции Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Инструкции](https://www.ticketfairy.com/ru/guides)
3. Get your traders ready for show day

Управление продакшеном

# Get your traders ready for show day

Food, drink and market traders need their insurance, hygiene certificates, terms and load-in times sorted before the gates open at your event, and chasing forty traders by email takes a week. Each trader's own page lets them do their part, while you see at a glance who still owes what.

Give each approved trader their own page to accept your trading terms, pay their invoice, book a load-in time and upload certificates, chase what is missing, and check every pitch, power and water need before your event.

Для кого:  Getting approved traders' paperwork, payments and load-in sorted

Займёт:  9 минут

- [Add your trading terms and email wording](#step-1)
- [Add load-in times](#step-2)
- [Open an approved trader](#step-3)
- [Send the trader their page](#step-4)
- [The trader's own page](#step-5)
- [Add a certificate yourself](#step-6)
- [Check the expiry dates Fai read](#step-7)
- [Chase what is missing](#step-8)
- [Check every pitch](#step-9)
- [Check who arrives on show day](#step-10)

## Перед началом

- You need an owner, admin or producer role on the event.
- The traders are approved, as in the guide to taking trader applications.

1. ## Add your trading terms and email wording

   In **Traders**, select **Set up**, then **Terms and emails**, and enter or paste your **Trading terms**.

   **Примечание:** Traders accept the terms on their page, and we keep the time, their name and the exact text. If you change the terms, every trader accepts them again.
          ![Ticket Fairy Set up traders panel on Terms and emails, with the trading terms and the wording of the approved, waiting list and declined emails](https://www.ticketfairy.com/embeds/posters/marketing-event-traders--set-up-terms.png)    Set up traders, Terms and emails.
2. ## Add load-in times

   Select **Load-in**, then **Add load-in time**, choose when it **Starts** and **Ends**, the **Gate or area** and how many **Traders at a time**.

   **Примечание:** Approved traders choose a time on their page, and each time shows how many are booked. A time that traders have booked cannot be removed until you move them.
          ![Ticket Fairy Set up traders panel on Load-in, listing load-in times by gate with how many traders are booked on each](https://www.ticketfairy.com/embeds/posters/marketing-event-traders--set-up-load-in.png)    Set up traders, Load-in.
3. ## Open an approved trader

   Select **Trading**, then select the trader. Their panel shows the pitch, invoices, **Paperwork** and whether their trader page link works.

   **Примечание:** The row in the list says how many things are **to chase**, or **Paperwork in** when everything is done.
          ![Ticket Fairy trader panel for an approved trader on pitch F12, with the paid invoice, the trading terms accepted, a load-in time booked and an insurance certificate still missing](https://www.ticketfairy.com/embeds/posters/marketing-event-traders--approved-trader.png)    An approved trader.
4. ## Send the trader their page

   Under **Paperwork**, select **Send trader page**, then confirm. The trader gets an email with a link to their page and needs no password.

   **Примечание:** Any earlier link stops working when you send a new one. The panel says when the link works until and when the trader last opened it.

## The trader's own page

The trader page shows their pitch on a map and their fees with **Pay invoice**, your trading terms to accept, the load-in times to book, **Vehicle passes** to book into an arrival time, the certificates you need, their menu or products, and the staff working on the stall up to the staff passes their pitch includes. It changes as you update their panel.

**Примечание:** The same page carries their directory listing, the dates of a market series they applied for, and their takings after the event.

       ![Ticket Fairy trader page for Smoke & Salt BBQ, with their pitch on a map, their market dates, vehicle passes, directory listing and takings](https://www.ticketfairy.com/embeds/posters/marketing-event-traders-finished--trader-page.png)    The trader's own page.

5. ## Add a certificate yourself

   Optional: If a trader sends you a certificate by email, open their panel, enter **What the certificate is**, then select **Add a certificate** and choose the file.

   **Примечание:** Use a PDF, a photo or a Word file up to 25 MB. Leave the expiry date empty and Fai reads it from the file.
6. ## Check the expiry dates Fai read

   A date Fai read shows **Read by Fai**. Select **Confirm date** if it is right, or **Change date** if it is not.

   **Примечание:** A certificate that runs out before the event ends shows as expiring under **Paperwork**, and the trader is counted as having something to chase.
7. ## Chase what is missing

   Select **Remind about what is missing**, then confirm. The trader gets an email listing what is still missing, with a new link to their page.

   **Совет:** Fai checks for missing or expiring certificates and unpaid invoices, and suggests reminders on the event's Today page for you to approve.
8. ## Check every pitch

   Select **Pitches** at the top of **Traders**. Every trading trader is listed with their pitch, the power they need in amps and whether they need water.

   **Примечание:** Place traders on pitches on the site map, and share a power sheet with your electrician from the same view.
          ![Ticket Fairy Pitches view with each trader's pitch, the amps of power they need and whether they need water, and the power sheet links](https://www.ticketfairy.com/embeds/posters/marketing-event-traders--pitch-list.png)    Traders, Pitches.
9. ## Check who arrives on show day

   Open **Run of show** and choose the day. **Trader load-in** lists each load-in time with the traders booked into it and the vehicles coming.
          ![Ticket Fairy trader load-in on the run of show, with each load-in time, how many traders are booked, their names and the vehicles coming](https://www.ticketfairy.com/embeds/posters/marketing-event-traders-finished--load-in-on-the-run-of-show.png)    Trader load-in on the run of show.

## Попробуйте эти шаги на своём мероприятии

Создайте бесплатный аккаунт, настройте мероприятие и выполните шаги выше в своей панели управления. Это займёт несколько минут, и звонок с отделом продаж не нужен.

    Ваш адрес электронной почты    [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Или поручите это помощнику

Fai sets up your trading terms and load-in times, sends a trader their page or a reminder of what is missing, sets a pitch and reads the certificates traders upload. She asks you before anything is sent or changed.

### В вашей панели, с Fai

Which traders at \<EVENT NAME\> are still missing certificates or have not paid, and send each of them a reminder

## Пусть Fai сделает это за вас

Fai работает внутри вашей панели Ticket Fairy. Создайте аккаунт, откройте Fai и вставьте запрос выше.

   [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Stop a trader page link

1. ### Stop the link

   Open the trader, select **Stop link**, then confirm.

   **Примечание:** The trader can no longer open their page until you send a new link.

Fai stops a trader's page link after you confirm.

### В вашей панели, с Fai

Stop the trader page link for \<BUSINESS NAME\> on \<EVENT NAME\>

## Вопросы, которые могут возникнуть

Who can open a trader's certificates?:  Owners, admins and producers of the event, from the trader's panel. Each file opens through a link that lasts five minutes, and every opening is recorded.

What if a trader's link has expired?:  Their page says the link has expired and asks them to ask you for a new one. Select **Send trader page** to send it.

What happens to a trader's load-in time if I cancel them?:  Their place goes back to the load-in time, so another trader can book it. The same happens when you decline them or they withdraw.

Do the certificates show anywhere else?:  Yes. Each certificate is kept in **Licences and certificates** with the rest of the event's certificates, under the trader.

How many staff can a trader name on their page?:  As many as the **Staff passes included** in their pitch fee and extras allow. Set the number on each pitch fee and extra under **Fees**; with no number set, there is no limit.

How does a trader book a vehicle in?:  Under **Vehicle passes** on their page, they book each vehicle into an arrival time you open to traders, and show the gate code on arrival. Their first booking also adds the trader to your outside teams.

## Остался вопрос?

Запишитесь на демо, и мы ответим на него на звонке применительно к вашему типу мероприятия. Или создайте аккаунт и посмотрите сами.

   [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Похожие руководства

- [Другие возможности Ticket Fairy](https://www.ticketfairy.com/features)
- [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/ru/guides/take-trader-applications-for-your-event)
- [Настройте продажу билетов для окружной, государственной или ренессансной ярмарки](https://www.ticketfairy.com/ru/guides/run-a-fair)
- [Не теряйте задачи по мероприятию](https://www.ticketfairy.com/ru/guides/keep-your-event-tasks-on-track)
- [Book delivery times for your event and check vehicles in at the gate](https://www.ticketfairy.com/ru/guides/book-delivery-times-and-check-vehicles-in-at-the-gate)
- [Place your traders on pitches on your event site map](https://www.ticketfairy.com/ru/guides/place-your-traders-on-pitches-on-your-site-map)
- [Show your traders in a directory on your website](https://www.ticketfairy.com/ru/guides/show-your-traders-in-a-directory-on-your-website)
- [Check your traders' takings after your event and invoice their share of sales](https://www.ticketfairy.com/ru/guides/check-trader-takings-and-invoice-a-share-of-sales)
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- [Find any performer, stage or day on your event](https://www.ticketfairy.com/ru/guides/find-any-performer-stage-or-day-on-your-event)
- [Build the running order for your event day](https://www.ticketfairy.com/ru/guides/plan-your-event-production)
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- [Handle the contract, invoice and riders an artist's agent sends for your event](https://www.ticketfairy.com/ru/guides/handle-the-contract-invoice-and-riders-an-agent-sends-back)
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- [Send your event contracts and get them signed online](https://www.ticketfairy.com/ru/guides/send-contracts-and-get-them-signed-online)
- [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/ru/guides/raise-purchase-orders-and-track-what-your-event-owes)
- [Work out the backline and production to hire for your event](https://www.ticketfairy.com/ru/guides/work-out-the-backline-and-production-to-hire-for-your-event)
- [Send your event hire lists to suppliers](https://www.ticketfairy.com/ru/guides/send-your-hire-lists-to-suppliers)
- [Review act and talk applications for your event with your team](https://www.ticketfairy.com/ru/guides/review-act-and-talk-applications-with-your-team)
- [Collect insurance and certificates from your event's outside teams](https://www.ticketfairy.com/ru/guides/collect-insurance-and-certificates-from-your-outside-teams)
- [Draw your event site map and share it](https://www.ticketfairy.com/ru/guides/draw-your-event-site-map-and-share-it)
- [Build your event rota and check staff in](https://www.ticketfairy.com/ru/guides/build-your-event-rota-and-check-staff-in)
- [Issue accreditation passes for your event](https://www.ticketfairy.com/ru/guides/issue-accreditation-passes-for-your-event)
- [Let outside teams name their own people for event passes](https://www.ticketfairy.com/ru/guides/let-outside-teams-name-their-own-people-for-passes)
- [Choose who approves accreditation requests for your event](https://www.ticketfairy.com/ru/guides/choose-who-approves-accreditation-requests)
- [Recruit volunteers for your event](https://www.ticketfairy.com/ru/guides/recruit-volunteers-for-your-event)
- [Approve or decline accreditation requests for your event](https://www.ticketfairy.com/ru/guides/approve-or-decline-accreditation-requests-for-your-event)
- [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/ru/guides/give-volunteers-their-own-page-and-track-hours)
- [Hand out accreditation passes at your event desk](https://www.ticketfairy.com/ru/guides/hand-out-accreditation-passes-at-your-desk)
- [Give crew meals at your event meal desk](https://www.ticketfairy.com/ru/guides/give-crew-meals-at-your-meal-desk)
- [Report and handle incidents at your event](https://www.ticketfairy.com/ru/guides/report-and-handle-incidents-at-your-event)
- [Hand out radios and kit to your event crew](https://www.ticketfairy.com/ru/guides/hand-out-radios-and-kit-to-your-event-crew)
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- [Handle lost property at your event](https://www.ticketfairy.com/ru/guides/handle-lost-property-at-your-event)
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- [Keep a risk register for your event](https://www.ticketfairy.com/ru/guides/keep-a-risk-register-for-your-event)
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- [Send your event lists to your team on a schedule](https://www.ticketfairy.com/ru/guides/send-your-event-lists-to-your-team-on-a-schedule)
- [Publish your event line-up and set times](https://www.ticketfairy.com/ru/guides/publish-your-line-up-and-set-times)
- [Ask attendees for feedback after your event](https://www.ticketfairy.com/ru/guides/ask-attendees-for-feedback-after-your-event)
- [Plan next year's event from your attendee feedback](https://www.ticketfairy.com/ru/guides/plan-next-year-from-your-attendee-feedback)
- [Hold hotel rooms for your event's artists and crew](https://www.ticketfairy.com/ru/guides/hold-hotel-rooms-for-your-artists-and-crew)
- [Give your event's unused hotel rooms back before the release date](https://www.ticketfairy.com/ru/guides/give-unused-hotel-rooms-back-before-the-release-date)
- [Sell hotel rooms to your ticket buyers from a hotel block](https://www.ticketfairy.com/ru/guides/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block)
- [Copy the setup of your last event into your next one](https://www.ticketfairy.com/ru/guides/copy-the-setup-of-your-last-event-into-your-next-one)
- [Compare your ticket sales with your last event](https://www.ticketfairy.com/ru/guides/compare-your-ticket-sales-with-your-last-event)
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- [Plan crew meal times and food needs for your event](https://www.ticketfairy.com/ru/guides/plan-crew-meal-times-and-food-needs-for-your-event)
- [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/ru/guides/charge-outside-teams-for-their-crew-meals)
- [Check in attendees and print name badges at your event registration desk](https://www.ticketfairy.com/ru/guides/check-in-attendees-and-print-badges-at-registration)
- [Set up a self-service check-in kiosk for your event](https://www.ticketfairy.com/ru/guides/set-up-a-self-service-check-in-kiosk-for-your-event)
- [Добавьте всех, кто отправляет форму мероприятия, в список волонтёров, торговцев или технической команды](https://www.ticketfairy.com/ru/guides/add-form-applicants-to-your-event-teams)
- [Все инструкции Ticket Fairy](https://www.ticketfairy.com/ru/guides)

## Сделайте это на своём мероприятии

Создайте аккаунт, соберите мероприятие и выполните шаги в своей панели управления. Звонок в отдел продаж не нужен.

  [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

## Продавайте билеты с Ticket Fairy

Всё из этих руководств доступно в вашей панели с первого дня после регистрации.

- Настройте мероприятие за несколько минут
- Бесплатные мероприятия бесплатны
- Fai, ваш ассистент, уже встроена

 [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Посмотрите на звонке

Запишитесь на демо, и мы покажем, как Ticket Fairy работает с мероприятиями вашего типа.

 [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Другие возможности Ticket Fairy](https://www.ticketfairy.com/features)

### Советы, как продавать больше билетов

Практические советы организаторов, у которых билеты разлетаются, и каждое новое руководство сразу после публикации.

Мы уважаем вашу конфиденциальность. Отписаться можно в любой момент.
