---
title: "Mark a supplier you pay every event as trusted | Инструкции Ticket Fairy"
description: "Give a venue or supplier you pay for every event trusted status in Vault, so payments to them ask for fewer security checks. One owner or admin asks for it, a 24-hour cooling period runs, and a second owner or admin approves it."
canonical: "https://www.ticketfairy.com/ru/guides/trust-a-payout-recipient"
---

# Mark a supplier you pay every event as trusted | Инструкции Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Инструкции](https://www.ticketfairy.com/ru/guides)
3. Mark a supplier you pay every event as trusted

Vault и Capital

# Mark a supplier you pay every event as trusted

Promoters and venue teams pay the same production company, venue or agent show after show. Trusted status lets those payments go with fewer security checks, and two people on your team have to agree before it's switched on.

Give a venue or supplier you pay for every event trusted status in Vault, so payments to them ask for fewer security checks. One owner or admin asks for it, a 24-hour cooling period runs, and a second owner or admin approves it.

Для кого:  Letting the suppliers you pay every event through with fewer security checks

Займёт:  6 минут

- [Open Recipients](#step-1)
- [Check the supplier's saved details](#step-2)
- [Select Request trusted status](#step-3)
- [Enter a note for the approver](#step-4)
- [Start the cooling period](#step-5)
- [The 24-hour cooling period](#step-6)
- [Ask a second owner or admin to approve](#step-7)
- [Select Approve trusted status](#step-8)
- [Compare the details and approve](#step-9)
- [Check the supplier shows as Trusted](#step-10)

## Перед началом

- You're an owner or admin on the brand, and a second owner or admin can approve after you. Whoever asks for trusted status can't approve it.
- Vault is switched on for the brand and the account has finished setup, so **Recipients** is in the Vault menu. Ask Ticket Fairy support to switch Vault on if it is off.
- The supplier is already saved as a recipient, from a transfer or from the Recipients page.
- Whoever approves has their second factor to hand, because approving asks them to confirm it's them.

1. ## Open Recipients

   Pick the brand, open **Vault**, then select **Recipients**.

   **Примечание:** The Security column shows where each recipient stands, from **Standard authentication** to **Trusted**.
          ![Ticket Fairy Vault Recipients page with a trusted venue, a supplier on standard authentication, one in its cooling period and one awaiting approval](https://www.ticketfairy.com/embeds/posters/marketing-vault-recipients--recipient-security.png)    Vault, Recipients.
2. ## Check the supplier's saved details

   Select the supplier's name to open **Recipient details**, and compare the bank account with the supplier's own invoice or a call to someone you know there.

   **Примечание:** Trusted status lets payments to this account go with fewer checks, so the account has to be the right one before you ask for it.
           ![Ticket Fairy Recipient details for a production supplier, with its company, address and US bank account details](https://www.ticketfairy.com/embeds/posters/marketing-vault-recipients--recipient-details.png)    Recipients, Recipient details.
3. ## Select Request trusted status

   Close the details, open the menu at the end of the supplier's row and select **Request trusted status**. The **Request trusted status** dialog opens.
           ![Ticket Fairy Request trusted status dialog for a sound and lighting supplier, with the 24-hour cooling period explained and a note for the approver entered](https://www.ticketfairy.com/embeds/posters/marketing-vault-recipients--request-trust.png)    Recipients, Request trusted status.
4. ## Enter a note for the approver

   Optional: In **Note for the person approving (optional)**, enter anything the approver should know, such as why you pay this supplier every event.

   **Примечание:** Left blank, Vault records that trusted status was requested for regular payments to this recipient. The note is kept with the request in the Vault security history, which the brand's owners and admins share.
5. ## Start the cooling period

   Select **Start cooling period**. The supplier's row shows **Cooling period** in the Security column.

   **Примечание:** Vault confirms with "Trust request created. A different administrator can approve it after the cooling period."

## The 24-hour cooling period

Nobody can approve the request for 24 hours after it's made, which gives your team time to spot a request that shouldn't be there. During that time any owner or admin, you included, can still reject it, and after it the row shows **Awaiting approval**.

6. ## Ask a second owner or admin to approve

   Tell another owner or admin on the brand that the request is ready for them once the cooling period ends.
7. ## Select Approve trusted status

   If you're the second owner or admin, open the menu at the end of the supplier's row and select **Approve trusted status**. The dialog says when the cooling period ended.

   **Примечание:** The option appears only once the row shows Awaiting approval, and never for the person who made the request.
           ![Ticket Fairy Approve trusted status dialog for a lighting technician, showing when the security cooling period ended](https://www.ticketfairy.com/embeds/posters/marketing-vault-recipients--approve-trust.png)    Recipients, Approve trusted status.
8. ## Compare the details and approve

   Compare the saved details with a source you trust, then select **Authenticate and approve** and complete the security check.

   **Примечание:** If the supplier's bank details were edited after the request, approval stops with "The recipient details changed after trust was requested. Review the new details and create a new request."
9. ## Check the supplier shows as Trusted

   Back on Recipients, check that the Security column shows **Trusted** for the supplier.

## Попробуйте эти шаги на своём мероприятии

Создайте бесплатный аккаунт, настройте мероприятие и выполните шаги выше в своей панели управления. Это займёт несколько минут, и звонок с отделом продаж не нужен.

    Ваш адрес электронной почты    [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Или поручите это помощнику

Asking for, approving and removing trusted status are done by owners or admins themselves in the dashboard, because each one changes how payments to a supplier are checked. Fai can open Recipients in Vault for you.

### В вашей панели, с Fai

Open the Vault recipients for \<BRAND NAME\>

## Пусть Fai сделает это за вас

Fai работает внутри вашей панели Ticket Fairy. Создайте аккаунт, откройте Fai и вставьте запрос выше.

   [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Reject a trust request

1. ### Select Reject trust request

   Open the menu at the end of the supplier's row and select **Reject trust request**.

   **Примечание:** Any owner or admin can reject a request while it's in its cooling period or awaiting approval, including whoever made it.
2. ### Enter why and reject

   In **Rejection reason**, enter what couldn't be checked, in at least 10 characters, then select **Reject request**.

   **Примечание:** The supplier goes back to **Standard authentication**, and anyone can ask for trusted status again later.

Rejecting a request is done by an owner or admin in the dashboard. Fai can open Recipients in Vault for you.

### В вашей панели, с Fai

Open the Vault recipients for \<BRAND NAME\>

## Remove trusted status

1. ### Select Revoke trusted status

   Open the menu at the end of the trusted supplier's row and select **Revoke trusted status**.
2. ### Enter why and revoke

   In **Revocation reason**, enter why you're removing it, in at least 10 characters, then select **Authenticate and revoke** and complete the security check.

   **Примечание:** Payments to the supplier use the normal security checks again once Vault confirms the change.

Removing trusted status is done by an owner or admin in the dashboard, with a security check. Fai can open Recipients in Vault for you.

### В вашей панели, с Fai

Open the Vault recipients for \<BRAND NAME\>

## Вопросы, которые могут возникнуть

What happens if I change a trusted supplier's bank details?:  Saving the edit removes trusted status in the same change, so payments to the new account go back to the normal security checks straight away. Ask for trusted status again if you still pay them every event.

Why can't I approve my own request?:  Trusted status needs two different people, so whoever asks for it can't approve it. Ask another owner or admin on the brand to approve it once the cooling period ends.

Why does a recipient show Review required?:  The recipient carries a trust setting that has no matching approval in Vault, so payments to them are blocked. Open the row menu and select **Remove old trusted status**, then ask for trusted status again the usual way.

Does a trusted supplier skip every security check?:  No. Payments to a trusted supplier ask for fewer checks, and Vault can still ask you to confirm it's you when it needs to.

Can I make a new supplier trusted as I add them?:  No. Every new recipient starts on standard authentication. Save them first, then ask for trusted status from the Recipients page.

Can Fai approve trusted status for me?:  No. Trusted status changes how payments to a supplier are checked, so two owners or admins do it themselves in the dashboard. Ask Fai to open Recipients and she takes you there.

What do I check when Vault asks me to confirm it's me?:  **You are approving** at the top of the check says **Trust a recipient** with the recipient's name. Continue only if they match what you want to do.

## Остался вопрос?

Запишитесь на демо, и мы ответим на него на звонке применительно к вашему типу мероприятия. Или создайте аккаунт и посмотрите сами.

   [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Похожие руководства

- [Другие возможности Ticket Fairy](https://www.ticketfairy.com/features)
- [Оплатите поставщиков мероприятия из Vault](https://www.ticketfairy.com/ru/guides/pay-suppliers-from-your-vault)
- [Узнайте, сколько билетных денег можно потратить из Vault](https://www.ticketfairy.com/ru/guides/read-your-vault-balances)
- [Защитите аккаунт, с которого вы управляете мероприятиями](https://www.ticketfairy.com/ru/guides/secure-your-account)
- [Открыть счёт Vault для хранения денег от билетов](https://www.ticketfairy.com/ru/guides/open-a-vault-account)
- [Посмотрите, сколько заработало ваше мероприятие и когда вы получите выплату](https://www.ticketfairy.com/ru/guides/see-what-your-event-earned)
- [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/ru/guides/receive-money-in-global-accounts)
- [Оплатите всех, кому вы должны за мероприятие](https://www.ticketfairy.com/ru/guides/pay-everyone-you-owe-for-an-event)
- [Оплатить артистов, поставщиков и команду мероприятия одним пакетом из Vault](https://www.ticketfairy.com/ru/guides/pay-several-people-at-once)
- [Выставляйте счета спонсорам и партнёрам мероприятия из Vault](https://www.ticketfairy.com/ru/guides/manage-vault-invoices)
- [Настройте автоматическую оплату аренды площадки, резиденций артистов и регулярных поставщиков мероприятий из Vault](https://www.ticketfairy.com/ru/guides/set-up-recurring-payments-from-vault)
- [Настройте отправку каждого платежа вторым человеком](https://www.ticketfairy.com/ru/guides/turn-on-payment-approvals)
- [Собирайте депозиты за столики, оплату аренды площадки и спонсорские взносы для мероприятий с платёжными ссылками Vault](https://www.ticketfairy.com/ru/guides/get-paid-with-vault-payment-links)
- [Выпустите карты Vault для команды мероприятия](https://www.ticketfairy.com/ru/guides/issue-vault-cards)
- [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/ru/guides/freeze-cancel-or-change-a-vault-card)
- [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/ru/guides/issue-vault-cards-to-your-event-crew)
- [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/ru/guides/add-receipts-to-vault-card-payments)
- [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/ru/guides/report-a-problem-with-a-vault-card-payment)
- [Track what your event team spends on Vault cards](https://www.ticketfairy.com/ru/guides/track-vault-spending)
- [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/ru/guides/get-a-vault-statement)
- [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/ru/guides/convert-currencies-and-read-your-vault-activity)
- [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/ru/guides/let-fai-prepare-your-finance-work)
- [Все инструкции Ticket Fairy](https://www.ticketfairy.com/ru/guides)

## Сделайте это на своём мероприятии

Создайте аккаунт, соберите мероприятие и выполните шаги в своей панели управления. Звонок в отдел продаж не нужен.

  [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome) [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo)

## Продавайте билеты с Ticket Fairy

Всё из этих руководств доступно в вашей панели с первого дня после регистрации.

- Настройте мероприятие за несколько минут
- Бесплатные мероприятия бесплатны
- Fai, ваш ассистент, уже встроена

 [Создать бесплатный аккаунт](https://manage.ticketfairy.com/welcome)

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

## Посмотрите на звонке

Запишитесь на демо, и мы покажем, как Ticket Fairy работает с мероприятиями вашего типа.

 [Заказать демо](https://www.ticketfairy.com/ru/event-ticketing/book-a-demo) [Другие возможности Ticket Fairy](https://www.ticketfairy.com/features)

### Советы, как продавать больше билетов

Практические советы организаторов, у которых билеты разлетаются, и каждое новое руководство сразу после публикации.

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