The default
Buyers pay the fee
- Ticket price
- S$50.00
- Service fee, added at checkout
- + S$5.00
- Buyer pays
- S$55.00
- You receive
- S$50.00
Transparent Pricing
Know the fee before you go on sale
See your ticket price, what the buyer pays and the service fee per ticket up front. Customers pay the fee by default, or you can absorb it instead.
Try the calculator
See what you receive on every sale
Choose your country and enter a ticket price. See what your buyer pays and how much you receive per ticket.
Buyer pays
—
You receive
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Service fee (buyer pays this)
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Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.
Free events are always free
Daily payouts
No setup fees
No required monthly ticketing fee
From 50-person workshops to festivals of 100,000 and more
Built for
Nightclubs
Festivals & Concerts
DJ shows
Conferences & Summits
Food & Drink Events
Comedy & Theatre
Corporate & B2B Events
Beach clubs
Sports & Esports
Attractions & Tours
Nonprofits & Fundraisers
Who pays the fee
Your buyers pay the fee, so you keep your whole ticket price
The fee is added at checkout. You decide who pays it when you set up each event, and you can change it later.
Your choice
Or show one all-in price
Include the fee in your ticket price, so buyers see one price with nothing added at checkout.
- Free events are always free
- No setup fees
- No required monthly ticketing fee
Fees by ticket price
Transparent Pricing
Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.
Pricing for Singapore
How Our Pricing Works in Singapore
Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.
You and your attendees pay no fees on free tickets
For tickets under S$20, there is a flat all-inclusive fee of S$2.00
For tickets from S$20 to S$99.99, our all-inclusive fee is 10% of the ticket price
For tickets from S$100 to S$249.99, our all-inclusive fee is 9% of the ticket price
For tickets from S$250 to S$499.99, our all-inclusive fee is 8% of the ticket price
For tickets from S$500 to S$999.99, our all-inclusive fee is 7% of the ticket price
For tickets from S$1,000 to S$1,999.99, our all-inclusive fee is 6% of the ticket price
For tickets S$2,000 and above, our all-inclusive fee is 5% of the ticket price
All paid tickets have a minimum fee of S$2.00. Our fees include payment processing and customer service for your ticket buyers.
All-Inclusive Pricing
Your service fee covers ticketing, payment processing, customer service for your ticket buyers and tools to help you sell more.
How it works: Fees are added to ticket prices and paid by your buyers, so the platform is effectively free for you and you receive the full face value of your tickets. You can absorb the fees yourself instead if that works better for your event.
Core Features
- Unlimited events and tickets
- Mobile check-in app
- Real-time analytics dashboard
- Automated email confirmations
- Reserved seating (where applicable)
- Refund and exchange management
All Fees Include
- Platform usage and technology
- Standard card payment processing
- Multiple payment methods
- Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
- Built-in marketing tools
- Social media integration
No setup fee or required monthly ticketing fee • Fees are added to ticket prices - you receive the full ticket value
Example Pricing
These examples show buyers paying the service fee on top of your ticket price.
| Ticket Price | Total Fee (All-Inclusive) | Customer Pays | You Receive |
|---|---|---|---|
| FREE | No fees | No cost | N/A |
| S$10.00 | S$2.00 | S$12.00 | S$10.00 |
| S$20.00 | S$2.00 | S$22.00 | S$20.00 |
| S$50.00 | S$5.00 (10.0%) | S$55.00 | S$50.00 |
| S$100.00 | S$9.00 (9.0%) | S$109.00 | S$100.00 |
| S$200.00 | S$18.00 (9.0%) | S$218.00 | S$200.00 |
| S$500.00 | S$35.00 (7.0%) | S$535.00 | S$500.00 |
The calculator shows the standard ticketing service fee, not your event profit. Allow separately for your event costs, refunds and the referral rewards you choose to offer.
What comes with the fee
A link to share with every ticket, to bring you the next buyer
Every attendee who buys a ticket gets a personal link to share on social media or in group chats. When someone buys through it, the attendee earns part of their ticket back, and you get a sale you did not pay ads for.
One organiser's result: Jorge Perdomo of The Fluffy Cloud saw $25,778 in referral ticket sales from $1,368 in cash-back rewards, and 31% of his buyers shared their link.
See how referral rewards work20:1
Referral ROI
$104K
Referral Revenue from $4,800 in Rewards
30%
Of sales can come from referrals
Trusted by event organisers worldwide
What our customers say
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I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, helped me sell more tickets.
Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.
A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.
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Chalfest has used Ticket Fairy since we began in 2017.
We have remained a loyal customer of theirs for a number of reasons. They are quick to respond and always willing to help.
The functionality of the system is really great too and we have certainly benefited from recent upgrades and features.
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Towerhouse Global has had extraordinary success with Ticket Fairy over the past three years, supporting everything from complex corporate registration to large-scale entertainment ticketing.
Their platform is incredibly powerful and adaptable, and their team consistently goes above and beyond to support and guide us.
It's a true partnership, and one we value highly.
Put daily ticket income towards the next bill
Deposits fall due long before doors open. Put daily ticket income towards the venue, production and supplier bills as they arrive.
Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other providers use the schedule shown for your event.
Customers pay the way they like
Cards and wallets
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
Included in the fee
Ticketing tools that help you sell more
Buyers pay the booking fee by default. It covers core ticketing, payment processing and customer service for your ticket buyers, or you can absorb it. You pay no platform fee for free tickets. Optional paid plans are separate. Payout timing and provider depend on your country.
- Payment processing
- Built-in referral marketing
- Analytics & real-time reporting
- Mobile check-in & scanning
- 24/7 support, including customer service for your ticket buyers
- Branded event pages & seat maps
Before you compare fees
Questions to ask any ticketing platform
The fee is one part of what a platform costs you. Ask these questions too, and compare the answers.
| Topic | Ask this | Ticket Fairy |
|---|---|---|
| Pricing | What will the buyer and event pay? | Buyer-paid fee for core ticketing |
| Payouts | When will ticket revenue reach you? | Daily payouts |
| Event funding | Can eligible event businesses apply? | Advances from five figures to several million |
| Support | What help is available on event day? | 24/7 help for critical issues on event day |
| Referral marketing | Is it built into every sale? | Built-in referrals, 20:1 ROI |
| Customer data | Can you export event data and sync opted-in contacts? | Exports plus opt-in CRM sync |
| Resale & waitlist | Is resale closed-loop and capped at face value? | Secure resale + auto waitlist |
| Setup time | How quickly can you start selling? | Self-service, under 5 minutes |
Questions About Event Ticketing
Ticket Fees and Pricing
Who pays for your ticket fee?
In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price, and includes the credit card processing fee. Refunds and any referral rewards you choose to offer come out of ticket revenue. Referral rewards apply to paid tickets on events where you turn referrals on.
Do you charge for free events?
No, we do not. There is no cost for free events - it's a totally free online event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
Do you charge for issuing guest tickets?
No, there is no charge for issuing guest tickets. These are free tickets and are not subject to any ticket fee.
Payments and Payout of Ticket Revenue
How do event payments work and when do I get my ticket revenue?
Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other processors follow the schedule shown for your event. Read our revenue release policy for more detail. Payment options vary by country.
What makes the payment gateway within your event ticketing software reliable?
We partner with trusted payment gateway providers, such as Stripe, Adyen, Razorpay and Xendit, ensuring your transactions are secure and smooth when you sell tickets. The processing fee for each payment gateway is included in the overall ticket service fee, and does not cut into your ticket face value, unless you choose to absorb it.
Can I sell event tickets at the door?
Yes. Sell walk-up tickets and take card payments with Stripe Terminal card readers or Tap to Pay where enabled. Online, box office and door sales use the same event availability, so your box office staff can sell confidently without reconciling a separate list.
Account Management and Ticket Buyer Customer Service
Who handles customer service for our ticket buyers?
We will be the first point of contact for your ticket buyers, for all technical support, event enquiries and customer complaints. If we cannot answer their enquiry suitably, we'll get in touch with you for advice.
What other services can you provide other than an online ticketing platform?
Get help with event production, ticketing and entry. Many of our team are current or former event organisers. For larger events, we can send a team to help set up gates and the box office. We can also train your staff to scan tickets with Entry Fairy. Ask your account manager about the support your event needs.
Event Ticketing Platform in Singapore
What can Ticket Fairy do for events in Singapore?
Sell tickets in SGD, grow sales with buyer referrals, see which campaigns produce revenue and scan guests from most iOS or Android phones and tablets.
How can ticket buyers pay in Singapore?
Available payment methods and payout timing depend on your payment processing setup. We will confirm both for your account before you launch.
How does your festival ticketing platform serve festivals in Singapore?
Sell multi-day passes, parking and VIP upgrades. Connect your existing RFID or cashless partner after we confirm the integration for your event. Current integrations include Billfold, MyCashless, Weezevent or Weeztix, PlayPass, WRSTBND and Intellitix.
Sell more tickets. Build the crowd that comes back.
Start Selling Tickets Online
Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready.
No monthly subscription required for ticketing
Start selling tickets immediately
Ticketing tools included in the service fee
Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event.
No credit card required
Book a demo call
See the referral model that drives 20% more ticket sales on average, learn which campaigns sell tickets, answer buyers faster and keep queues moving.
No credit card to sign up · Optional paid plans have clear terms · Free events are always free