https://www.ticketfairy.com/ 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/about 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/capital 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/cli 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/developers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/developers/webhooks 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/developers/ai-agents 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/developers/authentication 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/developers/organiser-api 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/developers/agent-checkout 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/mcp-server 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/resales 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2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/new-years-eve-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/christmas-event-ticketing-solution 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/nft-gated-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/haunted-attraction-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/escape-room-ticketing-system 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/large-event-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/burning-man-camp-fundraisers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/burning-man-regional-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/yoga-festival-ticketing-system 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/electronic-music-event-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/jazz-club-ticketing-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/dance-event-ticketing-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/indie-music-venue-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/live-performance-ticketing-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/small-venue-ticketing-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/mid-size-venue-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/restaurant-event-ticketing-system 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/hotel-venue-ticketing-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/beach-club-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/record-label-event-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/artist-management-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/booking-agent-ticketing-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/event-production-company-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/entertainment-industry-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/music-industry-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/entertainment-group-ticketing-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/ticket-fairy-ai 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/sell-tickets-online 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/event-ticketing-software-comparison 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/casino-event-ticketing-system 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/referral-marketing-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/event-payment-plans 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/vip-experience-ticketing-platform 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/artist-meet-greet-ticketing-system 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/merchandise-integration-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/book-a-demo 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/cruise-festival-ticketing-system 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/event-management-software 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/event-promo-codes 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/event-support-inbox 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/get-started 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/international-event-payments 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/sell-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/social-media-ticketing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/ticket-transfer-name-changes 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/event-ticketing/tracking-pixels-analytics-integrations 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/features 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/features/whats-new 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/pricing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/ticket-sales-pacing 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/presale-timing-planner 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/tier-allocation-optimizer 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/festival-capacity-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/bar-revenue-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/venue-hire-rate-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/no-show-rate-estimator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/marketing-budget-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/promoter-commission-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/event-break-even-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/ticket-fee-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/guest-list-cost-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/event-cash-flow-planner 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/event-staffing-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/referral-reward-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/timed-entry-capacity-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/artist-deal-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/seated-venue-pricing-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/sponsorship-pricing-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/fundraising-gala-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/table-minimum-spend-calculator 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/tools/fair-attendance-forecast 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/privacy 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/refunds 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/terms-of-service 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2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/help/add-an-add-on-to-your-order 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/invite-people-to-your-collective 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/reduce-no-shows-at-free-rsvp-events 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/create-extra-landing-pages-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/create-extra-landing-pages-for-your-event/65d02588253b6597bca82dd6f0c66de3d7b21d6bcc9195ac71e9ab5110e0bf1d/dd7a75a677952792/poster.jpg Create extra landing pages for your event Festival and club promoters running ads to different crowds, or giving a sponsor a page of its own, want each audience to land on an event page that speaks to them. An alternative view is an extra page for the same event at its own address, and every ticket it sells comes out of the same event. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/create-extra-landing-pages-for-your-event/65d02588253b6597bca82dd6f0c66de3d7b21d6bcc9195ac71e9ab5110e0bf1d/dd7a75a677952792/guide.mp4 252 2026-10-13T00:21:37.131Z https://www.ticketfairy.com/guides/run-an-ab-test-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/run-an-ab-test-for-your-event/3e92e52150c1ca3a17109ca1e0508b39277c63ed95f125f16f2d3b2a6bd3348a/0850e925bd2e678d/poster.jpg Run an A/B test for your event Two versions of an event page can both look good, and only one of them brings in more ticket sales. Promoters and marketing teams put both in front of real buyers, and the result shows how many of the people who saw each version went on to buy. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/run-an-ab-test-for-your-event/3e92e52150c1ca3a17109ca1e0508b39277c63ed95f125f16f2d3b2a6bd3348a/0850e925bd2e678d/guide.mp4 250 2026-09-29T04:14:48.091Z https://www.ticketfairy.com/guides/make-an-event-invitation-only 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/make-an-event-invitation-only/da75f0ba53fde743caca466e9669e9f40931a5a3895ad4bcfffbd77ca8b8c986/5101afd222fcd78a/poster.jpg Make your event invitation-only At a private launch, a members' night or a guest-list-only show, only the people on your list should be able to buy a ticket. A shared password, personal invitations, a hidden-ticket access code and order approval each give a promoter a different level of control over who gets in. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/make-an-event-invitation-only/da75f0ba53fde743caca466e9669e9f40931a5a3895ad4bcfffbd77ca8b8c986/5101afd222fcd78a/guide.mp4 154 2026-10-17T01:13:00.415Z https://www.ticketfairy.com/guides/password-protect-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-tickets-by-personal-invitation 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/share-one-invitation-link-to-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/share-one-invitation-link-to-your-event/21c611869906f50af8e0b235d28b6d1a0f971e3b6bb8cb26c040867714ceec4a/73d38b52f46b072f/poster.jpg Share one invitation link to your event Promoters handing a sponsor's staff, a members' group chat or a partner's newsletter access to tickets often have no list of names and email addresses. One invitation link lets everyone in that group buy through the same link, and the limits you set stop it selling more than the group's share of your event. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/share-one-invitation-link-to-your-event/21c611869906f50af8e0b235d28b6d1a0f971e3b6bb8cb26c040867714ceec4a/73d38b52f46b072f/guide.mp4 201 2026-10-01T18:15:42.155Z https://www.ticketfairy.com/guides/unlock-hidden-tickets-with-an-access-code 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/unlock-hidden-tickets-with-an-access-code/2d26e8aed84ab10a37df0b4d60ae164ac6959e12e3aa0dfecc96ae332b3a3ede/38942572656d9238/poster.jpg Unlock hidden tickets with an access code An access code leaves the event page public and keeps the tickets out of sight until the right people enter it. A promoter running a presale for a fan club, a partner or a guest list shares one reusable code, and the hidden ticket types open to those people at full price. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/unlock-hidden-tickets-with-an-access-code/2d26e8aed84ab10a37df0b4d60ae164ac6959e12e3aa0dfecc96ae332b3a3ede/38942572656d9238/guide.mp4 205 2026-10-01T21:15:52.297Z https://www.ticketfairy.com/guides/sell-gift-certificates 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/sell-gift-certificates/cee020f1933a5e63da3132e5a2578d136bb3796439279deeb033ad1593208fcf/820aaedadf0dab76/poster.jpg Sell a gift certificate for your event A buyer who wants to give a ticket as a present often cannot pick a date for the person receiving it. A gift certificate lets that buyer pay now and leaves the choice of who uses it, and when, until later. Venues and promoters can sell one worth a named ticket type or a fixed sum. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/sell-gift-certificates/cee020f1933a5e63da3132e5a2578d136bb3796439279deeb033ad1593208fcf/820aaedadf0dab76/guide.mp4 189 2026-10-08T16:17:02.452Z https://www.ticketfairy.com/guides/create-promo-codes 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/create-promo-codes/d6a247896690a477eb9c1c251c6a516e0f48fe6787c621af15adcfba6b1063c0/f33fc09d74fa573e/poster.jpg Create promo codes for your event Promoters and venue teams use promo codes to offer a partner, a newsletter or their earliest buyers a better price without changing the ticket price for everybody else. One promotion holds the discount, the ticket types it applies to, the codes people enter and how many times each code can be used, and you can see how many tickets each code sold. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/create-promo-codes/d6a247896690a477eb9c1c251c6a516e0f48fe6787c621af15adcfba6b1063c0/f33fc09d74fa573e/guide.mp4 248 2026-09-28T23:17:48.454Z https://www.ticketfairy.com/guides/offer-group-discounts-on-event-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/offer-group-discounts-on-event-tickets/ffaf782277ec59795f649f5f634d08206213b39e141638f693f3c40e415e94e2/0063dc744cf4c381/poster.jpg Offer group discounts on your event tickets Festival, club and conference teams use group discounts to turn one buyer into a group booking: four friends, a work team or a coach party pay less per ticket when they buy together. Checkout applies the discount on its own once the basket holds enough tickets, so nobody has to find or type a code. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/offer-group-discounts-on-event-tickets/ffaf782277ec59795f649f5f634d08206213b39e141638f693f3c40e415e94e2/0063dc744cf4c381/guide.mp4 176 2026-09-29T00:12:22.431Z https://www.ticketfairy.com/guides/approve-orders-before-buyers-receive-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/approve-orders-before-buyers-receive-tickets/c6a08581198b67f9f900f2a04aeb181b027c4c8c897f8109fb0fe17116cb54b7/96d178f79ae9d39a/poster.jpg Approve orders before buyers receive tickets A membership tier, an industry night and a limited guest allocation all admit people on your decision. Order approval gives a promoter that decision after checkout, covers the whole event or only the ticket types you pick, holds each ticket back until you accept or decline, and where the payment method allows it holds the payment too. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/approve-orders-before-buyers-receive-tickets/c6a08581198b67f9f900f2a04aeb181b027c4c8c897f8109fb0fe17116cb54b7/96d178f79ae9d39a/guide.mp4 181 2026-10-05T19:16:47.841Z https://www.ticketfairy.com/guides/find-and-manage-your-event-orders 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/find-and-manage-your-event-orders/217b18f1d52a387fa8720304c8da7384d6c55bab20f328bc3aca05e60109a06b/2a123364fe0cf8e3/poster.jpg Find and manage the orders for your event Box office, support and promoter teams spend the run of a sale answering questions about one order at a time. The Orders page keeps every order for your event in one place, sorted into tabs by what happened to it. You can find the order a buyer is asking about in seconds and leave a note so the next person on your team knows what was agreed. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/find-and-manage-your-event-orders/217b18f1d52a387fa8720304c8da7384d6c55bab20f328bc3aca05e60109a06b/2a123364fe0cf8e3/guide.mp4 241 2026-10-05T22:13:24.285Z https://www.ticketfairy.com/guides/download-your-ticket-buyers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/refund-an-order 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/refund-an-order/d569a6239f86502b6573685d12c2a9ae64fa9a3224116d90aa624ca52c92207b/99b247328fdd5751/poster.jpg Refund an order on your event Promoters and venue box offices refund an order when a buyer cannot come, a show changes or a buyer ordered by mistake. You return the face value of the order to the card the buyer paid with, after you enter a code Ticket Fairy emails you to confirm it is you. The buyer's tickets and your sales reports both update to match. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/refund-an-order/d569a6239f86502b6573685d12c2a9ae64fa9a3224116d90aa624ca52c92207b/99b247328fdd5751/guide.mp4 167 2026-10-06T00:23:11.497Z https://www.ticketfairy.com/guides/run-a-waiting-list 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-buyers-resell-their-tickets-at-face-value 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/connect-meta-and-network-pixels 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/schedule-when-your-event-goes-live 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/schedule-when-your-event-goes-live/8ccb253d96c4b648284f44bef4120eb29d977be3abd4929a9db1dec9b688e2e1/0ecf8731e88fdd47/poster.jpg Schedule when your event goes live An announced on-sale time arrives in the event's own timezone, and not always when your team is at a keyboard. Touring promoters and festival teams set one publish date and time, and Ticket Fairy makes the event page public within that minute. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/schedule-when-your-event-goes-live/8ccb253d96c4b648284f44bef4120eb29d977be3abd4929a9db1dec9b688e2e1/0ecf8731e88fdd47/guide.mp4 97 2026-10-08T12:15:58.392Z https://www.ticketfairy.com/guides/postpone-or-reschedule-an-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/postpone-or-reschedule-an-event/75ca08eed662f034abc04826d2174ab41632c0dab80631e6a790bb3c8fcb8205/03e9eab8f29bba68/poster.jpg Postpone or reschedule an event A headliner drops out, or the venue falls through, and your ticket holders need to hear it from you the same day. A promoter can postpone before the new date is confirmed, choose who can ask for their money back, and change or lift the postponement once plans are settled. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/postpone-or-reschedule-an-event/75ca08eed662f034abc04826d2174ab41632c0dab80631e6a790bb3c8fcb8205/03e9eab8f29bba68/guide.mp4 270 2026-10-08T12:12:59.941Z https://www.ticketfairy.com/guides/cancel-an-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/cancel-an-event/76c6797b8dae72fd6bf6b88cbeb23b80c76ba8100654648ea16f013506c2e5e7/20cdc7e29087bf46/poster.jpg Cancel an event Cancelling an event marks it cancelled, starts a refund for every order and stops the reminder emails. Telling your ticket holders stays with you, and a promoter sends that message the same day so they hear it before the cancellation emails arrive. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/cancel-an-event/76c6797b8dae72fd6bf6b88cbeb23b80c76ba8100654648ea16f013506c2e5e7/20cdc7e29087bf46/guide.mp4 163 2026-10-06T16:59:14.772Z https://www.ticketfairy.com/guides/open-your-ticket-on-sale 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-last-years-event-again 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/run-last-years-event-again/b75eec5b5ccadcd238617e17c1ed4df6fa6d30066c3cb23b434c870e6ac509a5/25e70f0ace1ce209/poster.jpg Run last year's event again An annual festival, a returning club night and a second city on a tour all start from an event that already ran. A promoter copies it, changes the dates and prices, and sells the first tickets to the people who came last time. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/run-last-years-event-again/b75eec5b5ccadcd238617e17c1ed4df6fa6d30066c3cb23b434c870e6ac509a5/25e70f0ace1ce209/guide.mp4 141 2026-10-08T07:30:37.277Z https://www.ticketfairy.com/guides/change-or-call-off-an-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/change-or-call-off-an-event/2df5d88aa0c9b6669f14dd1e00b9a986da4e6f1ee79489a892dc6c272a54ff64/37789419aa6509b3/poster.jpg Change the date or call off an event A headliner pulls out, a venue loses its licence or the sales never came, and promoters usually have to decide fast. Postponing, cancelling and refunding each leave ticket holders in a different position, and only a postponement can be lifted again afterwards. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/change-or-call-off-an-event/2df5d88aa0c9b6669f14dd1e00b9a986da4e6f1ee79489a892dc6c272a54ff64/37789419aa6509b3/guide.mp4 165 2026-10-08T10:11:09.552Z https://www.ticketfairy.com/guides/prepare-your-door-team 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/open-a-vault-account 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/open-a-vault-account/dc168e12870bddd71a6246da2c757ae9f79e7c30609fb41a5a361c9359ecdd99/7763f2fe03fef7a9/poster.jpg Open a Vault account to hold your ticket money Your brand's Vault account keeps its event money in one place. Financial setup saves the business and identity details, while Vault shows the verification progress. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/open-a-vault-account/dc168e12870bddd71a6246da2c757ae9f79e7c30609fb41a5a361c9359ecdd99/7763f2fe03fef7a9/guide.mp4 194 2026-10-13T02:24:20.155Z https://www.ticketfairy.com/guides/open-a-vault-account-with-the-older-setup-form 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/open-a-vault-account-with-the-older-setup-form/ed126983fd6a02fc68e19ada65b452e87ce7f4d7957043cb9832572cff2c0d39/b668cf964ab8507a/poster.jpg Open a Vault account for event money with the older setup form Your brand can hold its event money in Vault using the account form offered on Overview. The account card then opens secure business and identity verification. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/open-a-vault-account-with-the-older-setup-form/ed126983fd6a02fc68e19ada65b452e87ce7f4d7957043cb9832572cff2c0d39/b668cf964ab8507a/guide.mp4 216 2026-10-14T04:25:53.403Z https://www.ticketfairy.com/guides/read-your-vault-balances 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/see-what-your-event-earned 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/see-what-your-event-earned/f6e20a21847a427108f2f303a7f79dbab1b2303698202a2120105782e057f9e7/57b755ce2f560464/poster.jpg See what your event earned and when you get paid Promoters and finance leads settling up after a show want one number they can plan with and a date the money arrives. Vault puts every event's money on one page, from what buyers paid to what reaches you, so you can answer "what did this show make?" without building a spreadsheet. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/see-what-your-event-earned/f6e20a21847a427108f2f303a7f79dbab1b2303698202a2120105782e057f9e7/57b755ce2f560464/guide.mp4 115 2026-10-13T11:12:22.178Z https://www.ticketfairy.com/guides/receive-money-in-global-accounts 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/pay-everyone-you-owe-for-an-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/pay-several-people-at-once 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/manage-vault-invoices 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/turn-on-payment-approvals 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/get-paid-with-vault-payment-links 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/issue-vault-cards 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/trust-a-payout-recipient 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/freeze-cancel-or-change-a-vault-card 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/issue-vault-cards-to-your-event-crew 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-receipts-to-vault-card-payments 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/report-a-problem-with-a-vault-card-payment 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/track-vault-spending 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/get-a-vault-statement 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/convert-currencies-and-read-your-vault-activity 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-fai-prepare-your-finance-work 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/ask-fai-about-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/take-pre-registrations-before-your-on-sale 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/take-pre-registrations-before-your-on-sale/3a6f121f567c2915d6aed5c72f8fc1e04d06501a4194f470bf8ef7ce36da490b/e37ac182cd890cf5/poster.jpg Take pre-registrations before your ticket on-sale Pre-registration collects the names of the people who already want a ticket, before a promoter has any to sell. Buyers register their interest, earn points for sharing the event, and get first access through a pre-sale once the tickets go on sale. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/take-pre-registrations-before-your-on-sale/3a6f121f567c2915d6aed5c72f8fc1e04d06501a4194f470bf8ef7ce36da490b/e37ac182cd890cf5/guide.mp4 230 2026-10-07T12:12:01.418Z https://www.ticketfairy.com/guides/see-which-ads-sold-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/see-which-ads-sold-tickets/b7019a3c779b3b4817125463008264468f7c2e4a0ea6b18987534981d0563ca0/441f62bb5f230ad4/poster.jpg See which ads sold tickets Promoters buying ads across several networks get clicks and impressions from each network's own report, and no ticket sales. Ticket Fairy counts the orders and the revenue each campaign brought in, so you can see which campaign to keep paying for and which to stop. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/see-which-ads-sold-tickets/b7019a3c779b3b4817125463008264468f7c2e4a0ea6b18987534981d0563ca0/441f62bb5f230ad4/guide.mp4 112 2026-10-08T09:09:42.686Z https://www.ticketfairy.com/guides/give-buyers-an-ai-concierge 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/give-buyers-an-ai-concierge/4c5d2cde5d320c700e95421e9e18784daa95e26abd99e021679a8b6ef03c6873/9a08f52f85f59d6d/poster.jpg Give ticket buyers an AI concierge Buyers ask the same questions before they buy, about door times, age limits and what a ticket includes. A concierge widget on your own website replies from the answers you have entered, points buyers at the right event, and passes the rest to you. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/give-buyers-an-ai-concierge/4c5d2cde5d320c700e95421e9e18784daa95e26abd99e021679a8b6ef03c6873/9a08f52f85f59d6d/guide.mp4 118 2026-09-29T03:09:33.568Z https://www.ticketfairy.com/guides/add-your-ticket-concierge-to-your-website 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/add-your-ticket-concierge-to-your-website/ca3ea05c448a635406bc78ce553f2b3ac7be64a784a5d9f87f63e052338d3273/c5aca9bab10de489/poster.jpg Add your ticket concierge to your website Festival, club and venue teams get the most from a concierge on the pages buyers already read before they buy. The Install tab gives you one line of code for your site, lets you say which sites may show the chat, and sends the questions it can't answer to the right people on your team. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/add-your-ticket-concierge-to-your-website/ca3ea05c448a635406bc78ce553f2b3ac7be64a784a5d9f87f63e052338d3273/c5aca9bab10de489/guide.mp4 188 2026-09-30T19:14:10.794Z https://www.ticketfairy.com/guides/teach-your-concierge-from-your-event-faq-pages 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-your-own-words-to-the-confirmation-email 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/add-your-own-words-to-the-confirmation-email/f81376f021c81eabba1f8df3c47c3ac0e1c703397d617ebcfd5ab9b23cc8602c/37c4e9802c79ad2c/poster.jpg Add your own words to the ticket confirmation email Every buyer gets a confirmation email with their ticket, and it carries nothing else until you add to it. Promoters who add the door time, the age limit and how to get home answer the questions that would otherwise reach their inbox, and their buyers' replies go to an address your team reads. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/add-your-own-words-to-the-confirmation-email/f81376f021c81eabba1f8df3c47c3ac0e1c703397d617ebcfd5ab9b23cc8602c/37c4e9802c79ad2c/guide.mp4 135 2026-10-08T11:09:49.908Z https://www.ticketfairy.com/guides/print-venue-directions-and-entry-details-on-your-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/print-venue-directions-and-entry-details-on-your-tickets/956e5521c5e9b5a31fa035503aec40c54e24a12f666b0adb2869db3a7a049713/5a950a553e59a781/poster.jpg Print venue directions and entry details on your tickets Venues, festivals and club promoters get the same questions at the door every night: where is the entrance, when do doors open, what ID do I need. Putting the answers on the ticket itself means every buyer carries them to the venue. You set the text once for the event and can give a camping, VIP or parking ticket words of its own. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/print-venue-directions-and-entry-details-on-your-tickets/956e5521c5e9b5a31fa035503aec40c54e24a12f666b0adb2869db3a7a049713/5a950a553e59a781/guide.mp4 141 2026-10-06T00:17:38.910Z https://www.ticketfairy.com/guides/design-your-own-pdf-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/show-your-sponsors-on-your-tickets-and-event-page 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/create-a-reusable-event-template 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-a-multi-day-festival 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-add-ons-with-your-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/reward-buyers-for-referrals 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/offer-prizes-your-fans-can-win 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-who-wins-a-prize-at-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-how-your-buyers-share-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/track-which-promotion-sold-your-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/group-your-tickets-into-categories 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/claim-your-venue-page 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-a-venue-to-your-brand 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/change-what-your-venue-page-says 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/ask-the-venue-to-help-with-their-page 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-up-your-brand-kit 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/issue-entry-passes-to-your-crew 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/create-an-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-up-ticket-types 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/limit-who-can-buy-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-tickets-only-to-your-nft-holders 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/design-your-event-page 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/design-your-event-page/917913281f6a7e1d9082d57a398b831b8a63953b528edfe865140d021f7715de/f786602cb160338e/poster.jpg Add your flyer and description to your event page A buyer looks at the flyer, the line-up and the door rules before they choose a ticket. Club promoters and festival teams add the artwork and the description, and answer the questions buyers ask before they buy. All of it belongs to the event, so a duplicate starts from the same artwork and you can give each language its own. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/design-your-event-page/917913281f6a7e1d9082d57a398b831b8a63953b528edfe865140d021f7715de/f786602cb160338e/guide.mp4 168 2026-10-17T06:18:00.743Z https://www.ticketfairy.com/guides/add-faqs-to-your-event-page 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-who-ticket-fairy-support-contacts-about-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/verify-buyer-identity-at-checkout 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-who-pays-the-fees 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/connect-a-payment-account 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/connect-a-payment-account/25e8c193111d76385ef26f092dd2cf470a46543b731a4be8e11def1943bd5e3c/5c5691fbba91b781/poster.jpg Take ticket money with a payment processing account An agency taking on a new client links a payment processing account to the brand before a ticket can be paid for, and so does a promoter setting up a first brand. Every new event under that brand then uses it. The brand owner is the person who can link it. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/connect-a-payment-account/25e8c193111d76385ef26f092dd2cf470a46543b731a4be8e11def1943bd5e3c/5c5691fbba91b781/guide.mp4 215 2026-10-17T06:13:20.732Z https://www.ticketfairy.com/guides/sell-timed-entry-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/duplicate-an-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-recurring-event-series 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-vip-tables-and-bottle-service 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/email-your-buyers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/email-or-text-your-fans-and-ticket-holders 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/design-the-look-of-your-brands-emails 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/reuse-email-text-and-gift-certificate-templates 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/manage-one-events-emails-and-texts-in-messaging 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/find-your-emails-and-templates-from-the-previous-messaging-pages 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/review-the-messages-fai-suggests-for-your-events 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-automatic-messages-before-and-after-every-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-quiet-hours-and-a-weekly-marketing-limit 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/get-your-own-text-number-for-marketing-texts 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sync-buyers-to-mailchimp 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-your-ticket-buyers-to-laylo 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-your-ticket-buyers-and-orders-to-hive 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/invite-your-team 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/invite-your-team/142c80bb7d335e523e987e61a9887fb0205a07b619cb494b638c44ef876c16c8/7d27024ada0d3892/poster.jpg Invite your team to your events and choose what each person can do Promoters, venue teams and agencies share an event between several people. An accountant needs the sales figures, a door manager needs the scanning app, and a partner promoter needs their own link and no more than that. You choose what each person can reach, across every event under the brand or for one night, and you can see who has accepted the invitation. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/invite-your-team/142c80bb7d335e523e987e61a9887fb0205a07b619cb494b638c44ef876c16c8/7d27024ada0d3892/guide.mp4 229 2026-10-14T04:13:09.518Z https://www.ticketfairy.com/guides/let-people-apply-to-promote-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-commission-for-your-promoters 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/see-the-commission-you-earn 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/create-your-account-and-first-brand 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/finish-your-assistant-prepared-workspace 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/finish-your-assistant-prepared-workspace/f5940cda4e235f90d9dd106f022dc2220f4bd3aee02e9c0691dc26fe170aa35e/50acb2edd310748f/poster.jpg Finish the event workspace your assistant prepared Promoters, venues and festival teams can start with the details an assistant has already prepared. You keep control of your account, the brand you use and how you receive ticket money. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/finish-your-assistant-prepared-workspace/f5940cda4e235f90d9dd106f022dc2220f4bd3aee02e9c0691dc26fe170aa35e/50acb2edd310748f/guide.mp4 176 2026-10-14T03:13:33.021Z https://www.ticketfairy.com/guides/find-your-way-around-the-dashboard-home 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/secure-your-account 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/install-the-promoter-desktop-app 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-music-festival 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-concert 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-food-or-drink-festival 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-an-attraction 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-comedy-or-performing-arts-show 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-fan-convention 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-an-esports-tournament 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-fair 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-nightclub 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-club-night 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-venue 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-bar-or-small-venue 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-as-an-agency-or-promoter-group 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-buyers-refund-themselves 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-which-attendee-details-checkout-collects 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-which-ai-assistants-sell-your-tickets 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/recover-abandoned-carts 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/create-an-api-key-for-your-own-app 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/get-a-webhook-when-a-ticket-sells 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/connect-your-social-accounts 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-the-social-assistant-draft-your-event-posts-and-replies 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/schedule-your-social-posts 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/read-what-your-audience-says-on-social 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-fans-your-ticket-link-automatically 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-follower-only-presale 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/post-an-update-when-your-event-changes 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-a-pass-that-covers-several-events 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-your-event-from-its-today-page 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/run-your-event-from-its-today-page/201a9076549642c5673885572230e7650b7c77a9bf05d5b9da3ba9a79024f77a/fddf42d9b162a277/poster.jpg Run your event from its Today page Festival promoters and event producers start each day with the same question: what needs me before the doors open? Today answers it for one event, with the countdown, what your team changed since you last looked, and the jobs Fai has already drafted for you to approve. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/run-your-event-from-its-today-page/201a9076549642c5673885572230e7650b7c77a9bf05d5b9da3ba9a79024f77a/fddf42d9b162a277/guide.mp4 481 2026-10-13T13:23:04.514Z https://www.ticketfairy.com/guides/find-any-performer-stage-or-day-on-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/plan-your-event-production 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/book-and-brief-your-artists 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/balance-your-event-teams-workload 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/read-your-event-email-in-one-inbox 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-what-fai-does-on-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-how-your-event-emails-look 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/keep-rider-lists-and-notes-for-your-artists 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/build-a-dressing-room-shopping-list-from-artist-riders 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/advance-your-performers-before-the-show 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-each-performers-allowances-and-travel-party 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/fill-in-advances-from-tour-books-riders-and-emails 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/book-travel-and-accommodation-for-your-artists 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/plan-artist-pickups-with-drivers-and-vehicles 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/check-your-running-order-for-clashes-before-show-day 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/share-day-sheets-with-your-on-site-teams 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/call-your-show-live-on-show-day 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/book-dressing-rooms-and-plan-build-and-break-days 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/hold-dates-for-shows-at-your-venue 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/make-an-offer-to-an-artists-agent 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/handle-the-contract-invoice-and-riders-an-agent-sends-back 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/settle-a-show-with-an-artist 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-contracts-and-get-them-signed-online 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/raise-purchase-orders-and-track-what-your-event-owes 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/work-out-the-backline-and-production-to-hire-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-your-hire-lists-to-suppliers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/take-trader-applications-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/review-act-and-talk-applications-with-your-team 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/get-your-traders-ready-for-show-day 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/collect-insurance-and-certificates-from-your-outside-teams 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/draw-your-event-site-map-and-share-it 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/book-delivery-times-and-check-vehicles-in-at-the-gate 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/build-your-event-rota-and-check-staff-in 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/issue-accreditation-passes-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-outside-teams-name-their-own-people-for-passes 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/choose-who-approves-accreditation-requests 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/recruit-volunteers-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/approve-or-decline-accreditation-requests-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/give-volunteers-their-own-page-and-track-hours 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/hand-out-accreditation-passes-at-your-desk 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/give-crew-meals-at-your-meal-desk 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/report-and-handle-incidents-at-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/hand-out-radios-and-kit-to-your-event-crew 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-outside-teams-order-kit-and-equipment-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/handle-lost-property-at-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/keep-a-risk-register-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/message-the-people-working-on-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-your-event-lists-to-your-team-on-a-schedule 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/publish-your-line-up-and-set-times 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/ask-attendees-for-feedback-after-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/plan-next-year-from-your-attendee-feedback 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/hold-hotel-rooms-for-your-artists-and-crew 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/give-unused-hotel-rooms-back-before-the-release-date 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block/2a13a12c83d87532ca9ded86f3912f99a7ff7a6f3c6fbc987991d59970b4fbf0/d2734450808074b0/poster.jpg Sell hotel rooms to your ticket buyers from a hotel block Festivals, conferences and sports events often agree a block of rooms with a nearby hotel so ticket buyers can book a room in the same checkout as their ticket. A hotel block keeps those rooms on sale at the agreed rate until the hotel's release date and shows your team how many are booked before the rest go back. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block/2a13a12c83d87532ca9ded86f3912f99a7ff7a6f3c6fbc987991d59970b4fbf0/d2734450808074b0/guide.mp4 243 2026-10-12T16:28:20.992Z https://www.ticketfairy.com/guides/copy-the-setup-of-your-last-event-into-your-next-one 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/compare-your-ticket-sales-with-your-last-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/compare-your-ticket-sales-with-your-last-event/bf245ffd7e808578f988e375d26c4021a3b6b4b4cb3624c93a3b15d9d0385a37/5f2ea8f3adbf3c12/poster.jpg Compare your ticket sales with your last event Promoters of annual festivals and recurring shows judge an on-sale by one question: are we ahead of last year? Compared with last time lines this event up against your own last edition day by day, so your team knows whether to push marketing or relax without building a spreadsheet. https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/compare-your-ticket-sales-with-your-last-event/bf245ffd7e808578f988e375d26c4021a3b6b4b4cb3624c93a3b15d9d0385a37/5f2ea8f3adbf3c12/guide.mp4 175 2026-10-13T12:18:21.774Z https://www.ticketfairy.com/guides/see-the-all-in-cost-of-each-act-on-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/see-what-your-brand-spends-across-its-events 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/take-a-group-booking-and-invoice-it 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/show-your-traders-in-a-directory-on-your-website 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/place-your-traders-on-pitches-on-your-site-map 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/check-trader-takings-and-invoice-a-share-of-sales 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/share-a-power-sheet-with-your-electrician 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/give-exhibitors-a-lead-scanner-for-their-booth 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-exhibitors-follow-up-their-leads-and-see-results 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-document-packs-to-your-performers-traders-and-crew 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/send-contracts-to-many-performers-traders-or-suppliers-at-once 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/offer-open-shifts-to-your-crew-and-volunteers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/find-the-crew-and-volunteers-who-work-your-events 2026-10-17T20:02:09+11:00 weekly 1.0 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https://www.ticketfairy.com/guides/set-up-a-self-service-check-in-kiosk-for-your-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/approve-the-hours-your-crew-and-volunteers-worked 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-department-leads-approve-their-teams-hours 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-ticket-holders-pick-the-sessions-they-attend 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/scan-ticket-holders-into-sessions-and-see-who-came 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/set-pitch-rules-and-let-fai-plan-your-trader-pitches 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/share-a-private-site-map-with-emergency-services-and-suppliers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/handle-trader-requests-to-move-pitch 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/show-now-and-next-on-backstage-screens 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-your-run-of-show-to-your-teams-calendars 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/show-each-act-their-whole-stay-and-what-changed 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/see-which-pass-holders-have-arrived-and-send-a-pass-again 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/see-why-tickets-and-passes-were-refused-at-the-door 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-shifts-to-your-event-rota-from-a-spreadsheet 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/read-your-audience-demographics 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/watch-check-ins-live 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/see-which-team-members-sell-your-tickets 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https://www.ticketfairy.com/guides/manage-tickets-for-a-multi-day-event 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-custom-checkout-questions 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-custom-terms-to-your-checkout 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/let-buyers-pay-for-tickets-in-instalments 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/sell-tickets-on-your-own-website 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/add-ticket-buyers-to-your-email-list 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/give-fan-club-members-presale-access 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/what-you-can-learn-about-your-ticket-buyers 2026-10-17T20:02:09+11:00 weekly 1.0 https://www.ticketfairy.com/guides/run-a-guest-list-without-a-spreadsheet 2026-10-17T20:02:09+11:00 weekly 1.0 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