---
title: "Attraction and Timed-Entry Ticketing Software - Ticket Fairy"
description: "Sell every time slot to its own capacity, fill your quiet hours, add season passes and extras, answer visitors with an AI concierge and staff every day."
canonical: "https://www.ticketfairy.com/solutions/attractions-and-timed-entry"
---

# Attraction and Timed-Entry Ticketing Software - Ticket Fairy

1. [Solutions](https://www.ticketfairy.com/solutions)
2. By event type
3. Attractions & timed entry

# Fill Every Time Slot of Your Season

An attraction sells time: a museum hour, an escape room game, an immersive show for one group, a farm park on a school holiday. Sell entry by date and time, with each slot holding only the visitors your space takes at once, and fill your quiet hours with the price and promotion that suit them. Bring regulars back on a season pass, sell photo packages, tours and parking with every visit, and let an AI concierge answer visitors on your website. On the day, your staff scan everyone in and you see each slot fill as visitors arrive.

  [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

- Every slot sold to the capacity your space holds
- Quiet hours filled and regulars back on a season pass
- A short queue and the right staff on every shift

   ![Ticket Fairy Time Slots card for one date, listing each slot with its price, maximum sales and stock](https://www.ticketfairy.com/embeds/posters/marketing-time-slots--card.png)

## Sell Every Hour of Your Season to Its Own Capacity

Choose your dates, the weekdays you open, your first and last entry time, how long a slot lasts, the price and how many visitors each slot takes, and Ticket Fairy lays out every slot of the season in one step. Each slot sells out on its own count, so one full hour never blocks the next. Your event page shows a calendar of the dates with a time still on sale, and a full time stays on the list marked sold out, so visitors pick the next one. Leave out the days you are closed, and let a late slot run past midnight for an evening experience.

Adult and child entry can each be a ticket type with its own slots, and an escape room gives each room slots the length of a game, so the group that books a time has the room to themselves. Add a new run of dates later, such as the summer holidays, and the new slots join the same calendar with nothing to rebuild.

Take one slot off sale for a private booking or a cleaning break, and put it back when you are ready. Create and edit slots from the Ticket Fairy mobile app as well as the dashboard, so a manager on the floor can close a slot when a room is out of action.

- **Time slots**: every entry time across your season in one step
- **Capacity for each slot**: each slot sells out on its own count
- **Closed days left out**: no slots on the days you do not open
- **Late slots**: an evening session that ends after midnight

[Seating & timed entry](https://www.ticketfairy.com/features/seating-and-timed-entry)

  ![Ticket Fairy Time Slots dialog with a date range, weekdays, opening hours, slot length, price and maximum sales per slot](https://www.ticketfairy.com/embeds/posters/marketing-time-slots--generate.png)

## Fill Your Quiet Hours and Price Your Busy Ones

Give any single slot its own price or capacity, so a Saturday morning costs more than a Tuesday afternoon and a school group gets a larger slot. Run a promotion on the days and times you choose, and your quiet hours get a reason to fill. Sales by Time Slot shows the sales and revenue of every slot, so you see which hours to promote before the week begins. Track every listing site, hotel partner and flyer with its own link, and see the clicks, orders and revenue each one brought in.

Give groups a discount that applies once their basket reaches the size you set, and take a school or company booking as one invoice that falls due on their terms. Sales by Promoter shows which promoter or partner sold each slot, so a hotel concierge desk that sends you families on weekday mornings gets the credit for them.

Raise the price of the slots that sell out first and promote the ones that do not, and the same space earns more across the day. For an evening rate shared by many slots, generate a second run at that price.

- **Single-slot changes**: a different price or capacity for one time
- **Promotions for chosen slots**: a discount on the quiet days and times
- **Sales by Time Slot**: sales and revenue for every slot
- **Tracking links**: clicks, orders and revenue for each listing

[Promo codes & discounts](https://www.ticketfairy.com/features/promo-codes-and-discounts) [Sales reports](https://www.ticketfairy.com/features/sales-reports) [Advertising & tracking](https://www.ticketfairy.com/features/advertising-and-tracking)

  ![Ticket Fairy promotion editor with a 25% newsletter code on two ticket types, its schedule and the sales tracking link panel](https://www.ticketfairy.com/embeds/posters/marketing-promotions--percentage-discount.png)

## Bring Your Regulars Back With a Season Pass

Start from the Exhibition template and choose a season pass on top, and it adds a Season pass beside your adult and concession tickets, with an audio guide add-on to price or remove. Say yes to a family ticket and guided tours, and the template adds them too. Give the pass a once-a-day scan rule, and it lets its holder in once a day for the whole season with no slot to book. Sell gift certificates for a visit or a set amount, so your visitors bring someone new.

When each evening runs as its own event, such as a winter light trail, sell a pass that covers a number of nights, and holders book the nights they want from their own account, including nights you add later. Choose whether the pass ends with the season, a number of months after each buyer pays, or never.

Each pass shows how many have sold and how many visits holders have booked, so you know your regulars before the gates open. Ask Fai to set up the pass and read back how many holders have booked, and she shows you each change before she makes it.

- **Season pass**: once a day for the whole season
- **Family tickets**: one ticket for the whole group
- **Passes for several nights**: nights booked as the holder chooses
- **Gift certificates**: a visit to give as a present

[Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) [Add-ons & upsells](https://www.ticketfairy.com/features/add-ons-and-upsells) [Promo codes & discounts](https://www.ticketfairy.com/features/promo-codes-and-discounts)

  ![Ticket Fairy Exhibition template with the season pass choice and the ticket list](https://www.ticketfairy.com/embeds/posters/marketing-event-templates--exhibition.png)

## Sell Photo Packages, Tours and Parking With Every Visit

Create an add-on for each extra, such as a photo package, a guided tour, an audio guide or parking, with its price and stock, and visitors add it in the same checkout as their slot. Offer each extra only with the tickets it belongs to, so a child ticket is never offered the adult tasting. Visitors come back to their order before the day and add the extras they decided on later. Show your rules, such as a waiver or a code of conduct, as sections of the checkout agreement that every buyer accepts before paying.

Ask the questions your visit depends on at checkout, such as a child's age or an access need, and your door team sees the answers as each ticket scans. At a collection point such as the photo desk, your team scans the add-on's own code, so the visitor's ticket stays ready for entry.

Sell a t-shirt in several sizes as one add-on with its own stock for each size, and raise the stock when a new delivery arrives. Ask Fai to add the photo package at your price and limit it to one per ticket, and she shows you the add-on before she creates it.

- **Add-ons**: photo packages, tours, audio guides and parking
- **Checkout agreement**: your waiver and rules, accepted before paying
- **Checkout questions**: answers shown to your team as tickets scan

[Add-ons & upsells](https://www.ticketfairy.com/features/add-ons-and-upsells) [Checkout](https://www.ticketfairy.com/features/checkout)

  ![Ticket Fairy Checkout Agreement card with refund policy and code of conduct sections](https://www.ticketfairy.com/embeds/posters/marketing-checkout-customisation--custom-terms.png)

## Answer Every Visitor's Question Before They Arrive

Put the AI concierge on your website and teach it from your FAQ pages, your website and your documents, and it answers visitors in your brand's voice and sells tickets in the chat. It replies in the language the visitor writes in, day and night, and passes anything it cannot answer to your team. Keep your venue page current with directions, parking and what to expect on arrival, and print the directions and opening times on every ticket. A message before each visit tells visitors what to bring and where to go.

Fai reads your website from its home page, keeps the pages worth answering from and shows you her choices to keep or skip. The concierge checks each page on the schedule you choose, so it answers with your new opening hours the day you change them.

Put the answers to the questions visitors ask most on your event page as well, so visitors find them before they buy. An automatic message on your season goes out for every date, now and in the future, with nothing to send by hand.

- **AI concierge**: answers visitors and sells tickets in the chat
- **Venue page**: directions and what to expect on arrival
- **Directions on the ticket**: opening times and how to get there
- **Messages before each visit**: what to bring and where to go

[AI ticket concierge](https://www.ticketfairy.com/features/ai-ticket-concierge) [Venue pages](https://www.ticketfairy.com/features/venue-pages) [Emails to buyers](https://www.ticketfairy.com/features/emails-to-buyers)

  ![Ticket Fairy concierge Reference pages tab with an FAQ page, a bag and entry policy and the other pages the concierge answers from](https://www.ticketfairy.com/embeds/posters/marketing-concierge--reference-pages.png)

## Staff Every Day You Open and See Each Slot Arrive

Your door team scans on their own phones, each with their own Door Staff login, and sells to walk-ups from the same app. Give staff and performers a pass that needs no slot and scans in the same app as a ticket. On the day, the check-in report groups arrivals by date, then slot time, then ticket type, and Fai tells you how busy each slot is so you move staff to the door before the rush. Move a visitor who cannot make their time to another slot from their order, and they get a new ticket while the old one stops working.

The weather forecast for your venue sits beside your sales, so an outdoor attraction plans its staffing and its rain message before the week begins. Plan rotas for the people who run your attraction, with shifts and volunteers, and give guests and partners a slot of their own with guest tickets that carry the date and time.

Refused scans shows any ticket turned away at the gate, by reason and hour, such as a ticket for a later slot, so your team can point visitors to the right time without a queue building. Box Office Sales shows walk-up sales by seller, with cash and card apart. Ask Fai from your phone on the floor how busy each slot is today, and she reads back the arrivals for every slot on the date you name, so you decide whether a late slot is worth running.

- **Staff passes**: no slot needed, scanned in the same app
- **Arrivals by slot**: by date, then time, then ticket type
- **Change time slot**: a replacement ticket for the new time
- **Weather forecast**: the week ahead at your venue

[Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) [Orders, refunds & resale](https://www.ticketfairy.com/features/orders-refunds-and-resale) [Crew & volunteers](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers)

  ![Ticket Fairy Weather card on the Performance page, with a thunderstorm warning, the conditions at the venue now and a strip of the week ahead](https://www.ticketfairy.com/embeds/posters/marketing-event-weather--forecast.png)

## How Attractions Use Ticket Fairy

- ### A Museum Exhibition

  A gallery lays out half-hour slots for a twelve-week exhibition, closed on Mondays. Weekend mornings sell out first, so the team raises those slots' price and runs a promotion on weekday afternoons.
- ### An Escape Room

  Each room is its own ticket type, with slots the length of a game and one booking per slot priced for the whole group. The photo package sells with the booking, and the team scans its code at the photo desk.
- ### An Immersive Show

  An immersive show caps each slot at the size of one group and lets the last slot end after midnight. The door team reads arrivals by slot and has the next group ready as the previous one finishes.
- ### A Farm Park in the Holidays

  A farm park adds a run of holiday dates to its existing slots. The new dates join the same calendar on the event page, season pass holders come in once a day, and the forecast tells the team which days need extra staff.
- ### A Winter Light Trail

  A light trail runs each evening as its own event and sells a pass for any three nights. The concierge answers parking and accessibility questions in the chat and sells tickets to visitors who ask.

    [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo)       **Get this page as a PDF** Read it later or share it with your team. We email you a link to the PDF.           What to put in your PDF          Enter your email

We will email you this deck. We may also email you now and then about Ticket Fairy features that can help your events. You can unsubscribe at any time with one click.

## Everything You Need to Run Your Attraction

- [Seating & timed entry Time slots with their own capacity and price, sales and arrivals for every slot, and numbered seats or seated areas for shows. Learn more](https://www.ticketfairy.com/features/seating-and-timed-entry)
- [Add-ons & upsells Parking, camping, merchandise and upgrades sold with the ticket, VIP tables booked with a deposit and passes that cover several of your events. Learn more](https://www.ticketfairy.com/features/add-ons-and-upsells)
- [Check-in & box office Your door team scans tickets on their own phones, every ticket type gets its own entry rules and wristband, walk-ups buy at the door and you see who has arrived. Learn more](https://www.ticketfairy.com/features/check-in-and-box-office)
- [AI ticket concierge An AI concierge on your website that answers buyers from your own answers and pages, sells tickets in the chat and passes the rest to your team. Learn more](https://www.ticketfairy.com/features/ai-ticket-concierge)
- [Checkout Ask buyers the questions your team needs, approve orders before tickets are issued, check buyer ID and win back buyers who left checkout. Learn more](https://www.ticketfairy.com/features/checkout)
- [Promo codes & discounts Promo codes with the discount, tickets, limits and dates you choose, automatic group discounts, gift certificates and the sales behind every code. Learn more](https://www.ticketfairy.com/features/promo-codes-and-discounts)
- [Venue pages Claim your venue's free page, tell visitors what they need to know before they arrive and bring the venue's own team in to keep it current. Learn more](https://www.ticketfairy.com/features/venue-pages)
- [Advertising & tracking Ad pixels for Meta, TikTok, Google and every other network you use, set up once for your brand, plus tracking links that show what each ad, post and partner sold. Learn more](https://www.ticketfairy.com/features/advertising-and-tracking)
- [Sales reports Live ticket sales and revenue for every event, reports for every part of your sales, shared sales links for partners, visitor sources, venue weather and order exports. Learn more](https://www.ticketfairy.com/features/sales-reports)
- [Event pages & website Build event pages that answer buyers' questions, give each campaign its own landing page, test which version sells more and sell tickets on your own website. Learn more](https://www.ticketfairy.com/features/event-pages-and-website)
- [Emails to buyers Email the ticket holders who need to know, add your own words to every confirmation email and reveal your venue when you are ready. Learn more](https://www.ticketfairy.com/features/emails-to-buyers)
- [Orders, refunds & resale Find and fix any order, refund buyers or let them refund themselves, keep resale at face value with a waiting list, and postpone or cancel an event cleanly. Learn more](https://www.ticketfairy.com/features/orders-refunds-and-resale)
- [Crew & volunteers Every shift filled with offers to the people who fit, one record of your crew across events, and volunteers recruited, looked after and rewarded. Learn more](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers)
- [Front of house A box office that balances, ages checked once, VIP guests looked after, merch stocked, fans guided through their day and cashless payments on every wristband. Learn more](https://www.ticketfairy.com/event-operating-system/front-of-house)

[More about ticketing for Attractions & timed entry](https://www.ticketfairy.com/event-ticketing/attraction-ticketing-software)

## Run Your Attraction Step by Step

- [Run ticketing for an attraction](https://www.ticketfairy.com/guides/run-an-attraction)
- [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/guides/sell-timed-entry-tickets)
- [Set ticket entry and repeat-scan rules](https://www.ticketfairy.com/guides/set-ticket-entry-and-repeat-scan-rules)
- [Sell one pass that covers several of your events](https://www.ticketfairy.com/guides/sell-a-pass-that-covers-several-events)
- [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/guides/sell-add-ons-with-your-tickets)
- [Add custom terms to your event checkout](https://www.ticketfairy.com/guides/add-custom-terms-to-your-checkout)
- [Offer group discounts on your event tickets](https://www.ticketfairy.com/guides/offer-group-discounts-on-event-tickets)
- [Sell a gift certificate for your event](https://www.ticketfairy.com/guides/sell-gift-certificates)
- [Give ticket buyers an AI concierge](https://www.ticketfairy.com/guides/give-buyers-an-ai-concierge)
- [Claim your venue's page on Ticket Fairy](https://www.ticketfairy.com/guides/claim-your-venue-page)
- [Print venue directions and entry details on your tickets](https://www.ticketfairy.com/guides/print-venue-directions-and-entry-details-on-your-tickets)
- [Track which promotion sells your tickets](https://www.ticketfairy.com/guides/track-which-promotion-sold-your-tickets)
- [Check the weather for your event](https://www.ticketfairy.com/guides/check-your-event-weather)
- [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/guides/issue-entry-passes-to-your-crew)
- [Scan tickets at the door](https://www.ticketfairy.com/guides/scan-tickets-at-the-door)
- [Move a buyer to a different ticket type or seat](https://www.ticketfairy.com/guides/move-a-buyer-to-a-different-ticket-type-or-seat)

## Questions About Ticket Fairy for Attractions & timed entry

### Attractions & timed entry

#### How long do new slots take to appear?

Ticket Fairy creates the slots after you save the ticket type, and they appear on your Tickets page within a minute or two. A season with hundreds of slots takes a little longer.

#### Do adult and child tickets share a slot's capacity?

No. Each timed ticket type has its own slots, and the maximum sales per slot counts that ticket type's sales alone. Split the room between them, such as 30 adult and 10 child places a slot, or sell one entry ticket type when the room is the only limit.

#### Do season pass holders count towards a slot's capacity?

No. A season pass holder comes in without booking a slot, so their visits come on top of each slot's capacity. Set each slot's capacity below what your space holds, leaving room for the pass holders you expect at one time.

#### How do I sell an escape room game to one group?

Create a timed ticket type for each room, make the slot the length of a game, set the maximum sales per slot to 1 and price the slot for the whole group. To sell places to separate players, set the maximum sales per slot to the number of players the room holds.

#### Can I leave a gap between slots for a reset?

A single run lays slots end to end. Generate the morning and the afternoon as two runs, or take the slot you need clear off sale.

#### How do I close a date I no longer open on?

Take its slots off sale from the Time Slots card. Ticket Fairy can delete a slot, a date or a whole run for you, but nothing is deleted if any of those slots has sold, and a delete cannot be undone.

#### Can visitors resell a timed ticket?

A visitor can pass a timed ticket to someone they know, but not offer it to the public. You can move a visitor to another slot from their order.

#### Why do my check-in cards show zero sold?

The check-in overview leaves out the sales totals on a time-slot event. Use the Ticket Type tab of the check-in page, and Sales by Time Slot in Performance, for those numbers.

#### Does the scanning app need a signal?

Yes. The Entry Fairy app needs an internet connection to scan tickets, so check the connection at each entrance before you open.

#### Where do I find the shifts and volunteer sections?

They are part of the [Event Operating System](https://www.ticketfairy.com/event-operating-system), in your dashboard beside time slots, season passes, add-ons and the door. Book a demo, and we set up your first season with your team.

## Solutions for the Rest of Your Team

- [Welcome Every Family Through the Gate on Every Day of Your Fair Sell family admission and season passes with rides, parking and grandstand seats, bring in exhibitors and vendors every day and follow every gate. Fairs & shows](https://www.ticketfairy.com/solutions/fairs-and-shows)
- [Fill Every Room, Every Night, Whoever Puts the Show On Hold dates across every room, book acts at the right fee, settle each show, give hiring promoters their own night and run your door, box office and bar. Venues](https://www.ticketfairy.com/solutions/venues)
- [Get Every Guest In Fast and Balance Your Box Office Every Night Scan tickets on your team's own phones, hand over the right wristband, sell to walk-ups, balance the box office every night and answer any guest at the window. Box office & front of house](https://www.ticketfairy.com/solutions/box-office-and-front-of-house)
- [Run Every On-Sale Smoothly and Answer Every Buyer Fast Set up every ticket and release, run a busy on-sale, find and fix any order, refund or resell at face value, and get your crowd through the door with every sale accounted for. Ticketing managers](https://www.ticketfairy.com/solutions/ticketing-managers)

      [Previous **Fairs & shows**](https://www.ticketfairy.com/solutions/fairs-and-shows) [Next **Esports & gaming**](https://www.ticketfairy.com/solutions/esports-and-gaming)

Ticket Fairy in full: [event ticketing and registration platform](https://www.ticketfairy.com/event-ticketing/), with the features, pricing and support behind this page.

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)
