---
title: "Fan Convention Ticketing and Event Management Software"
description: "Sell weekend, day, VIP and child passes, reward fans for first access, sell every booth, look after your special guests and get fans in each morning."
canonical: "https://www.ticketfairy.com/solutions/conventions-and-fan-events"
---

# Fan Convention Ticketing and Event Management Software

1. [Solutions](https://www.ticketfairy.com/solutions)
2. By event type
3. Conventions & fan events

# Sell Out Your Convention and Keep the Doors Moving

Sell weekend, day, VIP and child passes on one page, with photo ops, autographs and extras in the same checkout. Reward your keenest fans with first access and prizes for bringing their friends, sell your exhibitor booths online and take artist alley applications on your own form. Then look after your special guests, staff the weekend with volunteers who turn up, and get every fan through the doors each morning with a weekend pass that lets its holder in once a day.

  [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

- Every pass, photo op and booth sold online
- Fans who promote your convention for you
- Guests, exhibitors and fans in on time each day

   ![Ticket Fairy Convention template with its selling choices, the exhibitor booth and child ticket questions, and the weekend, day and VIP passes it creates](https://www.ticketfairy.com/embeds/posters/marketing-event-templates--convention.png)

## Sell Weekend, Day, VIP and Child Passes Fans Understand at a Glance

Start from the Convention template and choose how you sell: weekend and day passes for a first convention, a VIP pass on top for most, or an [early bird](https://www.ticketfairy.com/event-ticketing/event-promo-codes) weekend pass and a small premium VIP tier for a large one. Say yes to child tickets and an exhibitor booth, and the template adds them, with a name on every pass. Group your passes into a category for the weekend and one for each day, so fans choose their days first and their price second.

A weekend pass passed back over the barrier is a lost sale. Set it to admit its holder once a day, and the scanner refuses a second entry on the same day while letting the pass in again tomorrow. Put a name on every pass, and resold or shared passes are easy to spot at the door.

The money at a convention is in the extras. Sell a photo op or an autograph session with each guest as an add-on with its own price and stock, or as a ticket type with time slots so fans pick their time when they buy. Add a cloakroom, parking or a convention tote to the same checkout, and fans add a pass, a photo op and parking in one order.

- **Convention template**: weekend, day, VIP and child passes from your answers
- **Passes by day**: a category for the weekend and each day
- **Once-a-day entry**: a weekend pass admits its holder once each day
- **Photo ops and autographs**: sold with a price, stock or a time slot

[Ticket types & pricing](https://www.ticketfairy.com/features/ticket-types-and-pricing) [Add-ons & upsells](https://www.ticketfairy.com/features/add-ons-and-upsells) [Seating & timed entry](https://www.ticketfairy.com/features/seating-and-timed-entry)

  ![Ticket Fairy Ticket Categories section of an event's Tickets page with four categories and the resale type each one uses](https://www.ticketfairy.com/embeds/posters/marketing-ticket-categories--categories.png)

## Reward Your Keenest Fans and Let Them Spread the Word

Take registrations from the day you announce your first guests, and open a presale for registered fans before the public on-sale. Fans who comment under your Instagram post and follow your account join a follower-only presale of their own. Every buyer gets a referral link and earns back part of their pass price as friends buy, and you put prizes such as a [VIP upgrade](https://www.ticketfairy.com/event-ticketing/merchandise-integration-ticketing) or a photo with a guest on the event for the fans who bring the most friends.

Fandoms travel in groups, so let friends team up in packs and win something together, and add a boost for announcement weekend so every referral counts for more while the news is fresh. Draw winners at random or pick them yourself with a note on why they won, and every win is recorded with its status until the prize is delivered.

The presale is where a convention builds its loyalty. Fans who registered early feel rewarded, your Instagram following grows with every comment, and the people who sell your passes for you are the ones who care most about your event. The referral results show who brought the most friends and what the rewards cost you against the sales they brought in.

- **Pre-registration presale**: registered fans buy before everyone else
- **Follower-only presale**: fans join from a comment under your post
- **Prizes, packs and boosts**: rewards for the fans who bring their friends

[Private sales & presales](https://www.ticketfairy.com/features/private-sales-and-presales) [Referral rewards](https://www.ticketfairy.com/features/referral-marketing) [Social media](https://www.ticketfairy.com/features/social-media)

  ![Ticket Fairy Prizes tab with the referral cash-back ladder above three prizes and what each one takes to win](https://www.ticketfairy.com/embeds/posters/marketing-prizes--prize-list.png)

## Look After Your Special Guests From Booking to Signing

With Convention as your event type, your guests sit in Special guests, beside Schedule, Rooms and Public line-up. Send each guest's agent or manager one advance link for travel, hotel and hospitality details, and Fai fills in answers from their emails for you to accept. Hold hotel rooms in a block and plan each airport pickup with a driver and a vehicle, so every guest arrives at their panel on time.

Put each guest's panels, photo ops, signings and meet and greets on your schedule, and the checks flag a guest booked in two rooms at once or arriving after their first call, each with a fix from Fai you apply or undo. Your guest liaisons and your door team see the same day, so nobody discovers a clash in the queue.

Announce your guests in waves, each at the time you choose, with a photo, bio and links on your event page and your own website. Send guest tickets to your guests, their teams, cosplay judges and press on the pass they should hold, and give each guest's team the zones they need on an accreditation pass.

- **Special guests**: each guest's schedule, travel and advance together
- **Advance links**: the guest's team fills in their details, no account needed
- **Hotels and pickups**: rooms held and every pickup planned
- **Guest announcements**: reveal each guest when you choose

[Artists & line-up](https://www.ticketfairy.com/event-operating-system/artists-and-line-up) [Travel & hotels](https://www.ticketfairy.com/event-operating-system/travel-and-hotels) [Accreditation](https://www.ticketfairy.com/event-operating-system/accreditation)

  ![Ticket Fairy dialog announcing three acts at a chosen date and time in the event's time zone](https://www.ticketfairy.com/embeds/posters/marketing-event-lineup--announce.png)

## Sell Every Exhibitor Booth and Fill Artist Alley

Sell exhibitor booths online with their price, how many you have and the smallest and largest team one booking admits. Choose whether each exhibitor pays a deposit or the whole price online, and every booking includes an identity check before the card is charged. Take artist alley, trader and cosplay competition applications on your own form, or describe the form to Fai and she drafts it, and every application arrives in one list with the same questions answered.

Accept or decline each application, and an accepted trader gets their own page with their pitch, invoice and trading terms. Place traders and artists on pitches on your site map, invoice their fees and see who has paid. Each exhibitor's booth staff get a lead scanner link for their own phone or tablet, rate each visitor and add notes, and each exhibitor approves the follow-ups Fai drafts from them.

Exhibitors and artists are customers too, and they rebook when the weekend paid. Each exhibitor sees their leads, follow-ups sent and the share of checked-in fans they met on a page of their own, with no login. That is what you show them when next year's booths go on sale.

- **Exhibitor booths**: sold online with a deposit or the whole price
- **Artist alley applications**: your own form, one list to accept or decline
- **Pitches on your site map**: every trader placed and invoiced
- **Lead scanners**: booth staff record visitors from their own phone

[Exhibitors & sponsors](https://www.ticketfairy.com/event-operating-system/exhibitors-and-sponsors) [Traders & markets](https://www.ticketfairy.com/event-operating-system/traders-and-markets) [Add-ons & upsells](https://www.ticketfairy.com/features/add-ons-and-upsells)

  ![Ticket Fairy answers to an artist application form, with four applicants, their answers and each decision](https://www.ticketfairy.com/embeds/posters/marketing-custom-forms--submissions.png)

## Staff the Whole Weekend With Volunteers Who Turn Up

Take volunteer applications on your own page, with the roles you need and your own questions, and Fai reads each application and suggests where each person fits. Accept volunteers in groups, invite last year's team back with the shifts each one worked, and offer open shifts to the people who fit. Each volunteer gets their own page with their shifts, open shifts to pick, their day sheet, the induction and their documents.

A convention runs on volunteers: on the doors, in the queues, at the panels and on the info desk. Track the hours each one gives and works, approve them, and give each volunteer the rewards they have earned. Volunteers, crew and booth staff get an accreditation pass with the zones and days they need, and the pass scans at the same door as fans' tickets.

Feed your team with the meal desk: each pass carries the meals it allows, and a desk link on a phone at the crew room records who ate. The people who give up their weekend for your convention see a well-run team, which is why they come back.

- **Volunteer applications**: Fai suggests where each person fits
- **Shift offers**: open shifts to the people who fit
- **Volunteer page**: shifts, day sheet, induction and documents on their phone
- **Passes and meals**: zones, days and meals on every crew pass

[Crew & volunteers](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers) [Accreditation](https://www.ticketfairy.com/event-operating-system/accreditation) [Crew meals & safety](https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety)

  ![Ticket Fairy volunteer page on a phone with their shifts, open shifts to pick, the day sheet, the induction and documents](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--volunteer-page.png)

## Move Your Fans Through the Doors Every Morning

Your door team scans passes on their own phones with the Entry Fairy app, each with a Door Staff login that opens the scanning app and nothing else, so every admission carries a name. Follow arrivals by hour on each day of the convention, so you know when the queue peaks and when to move volunteers from the doors to the hall. Sell walk-up passes from the same app, for cash or a tap of a card or phone.

When a fan says their pass was already scanned, find them by name and see when and by whom. The refused scans report shows every pass turned away at the door, with the reason, the entrance and the hour, so a problem at one entrance is fixed before day two.

Fans plan their weekend before they arrive. Put your timetable on your event page and your own website, where fans star the panels they want for their own schedule and add them to their calendar, and publish your site map so they find the hall, the stages and the toilets. In the attendee companion on your event page and the buyer app, fans keep their personal agenda, get your push messages on the day and claim lost property. Email the holders of one pass type when a panel moves.

- **Entry Fairy app**: scan passes on your door team's own phones
- **Arrivals by hour**: for each day of the convention
- **Walk-up sales**: cash or a tap of a card at the door
- **Timetable for fans**: fans star panels for their own schedule

[Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) [Front of house](https://www.ticketfairy.com/event-operating-system/front-of-house) [Event pages & website](https://www.ticketfairy.com/features/event-pages-and-website)

  ![Ticket Fairy hourly check-in report with arrivals by hour on event day](https://www.ticketfairy.com/embeds/posters/marketing-check-in--hourly-report.png)

## How Convention Teams Use Ticket Fairy

- ### A Comic Con Weekend

  Weekend, day and VIP passes sit in categories by day, and each guest's photo ops sell with a time slot. Once-a-day entry stops weekend passes going back over the barrier. The hourly arrivals report shows the Saturday peak, so volunteers move from the hall to the doors at the right time.
- ### An Anime and Cosplay Convention

  Fans who comment under the guest announcement and follow the account join the follower-only presale. Cosplay competition entries arrive on the convention's own form, and the judges get guest tickets on the pass they need. Packs of friends compete for a meet and greet with the headline guest.
- ### A Tabletop Games Convention

  Publishers book exhibitor booths online with a deposit, and the artist alley fills from one list of applications. Each publisher's booth staff record the players they demo to with lead scanner links. Next year's booths sell to exhibitors who saw their results.
- ### A Science Fiction Fan Weekend

  A volunteer-run convention takes volunteer applications on its own page and fills every shift with offers to the people who fit. Special guests' flights and hotels are advanced from one link per agent. The convention copies its setup into next year's edition with the rooms, teams and volunteer shifts already in place.
- ### A Family Fan Day

  Child tickets sit beside adult day passes, and parking sells as an add-on in the same order. Door staff scan with their own phones, and walk-up families pay by card at the door. Parents plan the day from the timetable on the event page.
- ### A Convention That Tours Several Cities

  Each city's convention starts as a copy of the last one, with its passes, rooms, teams and volunteer shifts in place before the new guests are announced. Every city sells under the same brand, so the team can invite fans who bought in one city to the next. The team compares each city's arrivals and booth sales to plan the following year's tour.

    [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo)       **Get this page as a PDF** Read it later or share it with your team. We email you a link to the PDF.           What to put in your PDF          Enter your email

We will email you this deck. We may also email you now and then about Ticket Fairy features that can help your events. You can unsubscribe at any time with one click.

## Everything You Need to Sell and Run Your Convention

- [Ticket types & pricing Ticket types with their own price, allocation, limits and door times, release tiers that open by themselves, categories for day and weekend tickets and tickets held back for guests. Learn more](https://www.ticketfairy.com/features/ticket-types-and-pricing)
- [Add-ons & upsells Parking, camping, merchandise and upgrades sold with the ticket, VIP tables booked with a deposit and passes that cover several of your events. Learn more](https://www.ticketfairy.com/features/add-ons-and-upsells)
- [Private sales & presales Passwords, personal invitations, group invitation links, access codes, presales for registered fans and NFT-holder sales. Learn more](https://www.ticketfairy.com/features/private-sales-and-presales)
- [Referral rewards Buyers earn back their ticket price when friends buy through their link, fans chase prizes you choose, and you see what every referral brought in. Learn more](https://www.ticketfairy.com/features/referral-marketing)
- [Social media Scheduled event posts, captions and campaign plans written with AI, a team inbox for comments and messages, ticket links sent when fans ask and follower-only presales. Learn more](https://www.ticketfairy.com/features/social-media)
- [Check-in & box office Your door team scans tickets on their own phones, every ticket type gets its own entry rules and wristband, walk-ups buy at the door and you see who has arrived. Learn more](https://www.ticketfairy.com/features/check-in-and-box-office)
- [Guest lists & comps Send guests free tickets that scan at the door, upload a whole list at once and give partners an allocation they hand out themselves. Learn more](https://www.ticketfairy.com/features/guest-lists-and-comps)
- [Event pages & website Build event pages that answer buyers' questions, give each campaign its own landing page, test which version sells more and sell tickets on your own website. Learn more](https://www.ticketfairy.com/features/event-pages-and-website)
- [Exhibitors & sponsors Leads captured at every booth, follow-ups drafted by Fai and results your exhibitors and sponsors can see for themselves. Learn more](https://www.ticketfairy.com/event-operating-system/exhibitors-and-sponsors)
- [Artists & line-up Every act advanced within its allowances, running-order clashes caught early and a line-up fans can add to their calendar. Learn more](https://www.ticketfairy.com/event-operating-system/artists-and-line-up)
- [Travel & hotels Hotel blocks filled night by night, rooms sold to ticket buyers at checkout and every pickup planned with a driver and a vehicle. Learn more](https://www.ticketfairy.com/event-operating-system/travel-and-hotels)
- [Traders & markets The right mix of traders, their paperwork and payments in before load-in, every pitch on your map and your share of sales invoiced. Learn more](https://www.ticketfairy.com/event-operating-system/traders-and-markets)
- [Crew & volunteers Every shift filled with offers to the people who fit, one record of your crew across events, and volunteers recruited, looked after and rewarded. Learn more](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers)
- [Accreditation The right pass for everyone who works your event, handed out at your desk and checked at your staff gates. Learn more](https://www.ticketfairy.com/event-operating-system/accreditation)
- [Front of house A box office that balances, ages checked once, VIP guests looked after, merch stocked, fans guided through their day and cashless payments on every wristband. Learn more](https://www.ticketfairy.com/event-operating-system/front-of-house)

[More about ticketing for Conventions & fan events](https://www.ticketfairy.com/event-ticketing/pop-culture-convention-ticketing)

## Run Your Convention Step by Step

- [Run ticketing for a fan convention](https://www.ticketfairy.com/guides/run-a-fan-convention)
- [Group your tickets into categories](https://www.ticketfairy.com/guides/group-your-tickets-into-categories)
- [Set ticket entry and repeat-scan rules](https://www.ticketfairy.com/guides/set-ticket-entry-and-repeat-scan-rules)
- [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/guides/sell-timed-entry-tickets)
- [Take pre-registrations before your ticket on-sale](https://www.ticketfairy.com/guides/take-pre-registrations-before-your-on-sale)
- [Offer prizes your fans can win at your event](https://www.ticketfairy.com/guides/offer-prizes-your-fans-can-win)
- [Take act and trader applications for your event](https://www.ticketfairy.com/guides/take-applications-with-a-form)
- [Place your traders on pitches on your event site map](https://www.ticketfairy.com/guides/place-your-traders-on-pitches-on-your-site-map)
- [Give exhibitors a lead scanner for their booth at your event](https://www.ticketfairy.com/guides/give-exhibitors-a-lead-scanner-for-their-booth)
- [Advance your performers before the show](https://www.ticketfairy.com/guides/advance-your-performers-before-the-show)
- [Publish your event line-up and set times](https://www.ticketfairy.com/guides/publish-your-line-up-and-set-times)
- [Send free tickets to your guest list](https://www.ticketfairy.com/guides/issue-guest-tickets)
- [Recruit volunteers for your event](https://www.ticketfairy.com/guides/recruit-volunteers-for-your-event)
- [Offer open shifts on your event rota to crew and volunteers](https://www.ticketfairy.com/guides/offer-open-shifts-to-your-crew-and-volunteers)
- [Scan tickets at the door](https://www.ticketfairy.com/guides/scan-tickets-at-the-door)

## Questions About Ticket Fairy for Conventions & fan events

### Conventions & fan events

#### Does a once-a-day weekend pass reset at midnight?

No. The scanner counts the scans in the 24 hours before each new scan, so the window moves with the pass.

#### When is an exhibitor charged for their booth?

With the online deposit set to 100, the whole booth price is held on the exhibitor's card and charged once they pass the identity check. Set a lower percentage to take a deposit online and collect the rest yourself.

#### Can a fan join the follower-only presale without Instagram?

The follower-only presale runs on Instagram, so connect your account first. Fans without Instagram can join through pre-registration on your event page, and both lists can buy before the public on-sale.

#### Can I sell photo ops and autographs?

Yes. Sell each one as an add-on with its own price and stock, or as a ticket type with time slots so fans pick a time when they buy. Add each photo op, signing and meet and greet to your schedule beside the guest's panels, so your team sees the whole day.

#### Do exhibitors and artists need a Ticket Fairy account?

No. Booth staff work from a lead scanner link on their own phone or tablet and scan with a USB or Bluetooth barcode scanner, or enter the code printed on the pass. Each exhibitor sees their leads, follow-ups and results on their own page, and each trader sees their pitch, invoice and terms on theirs.

#### Can volunteers under 18 help at my convention?

Volunteers must be 16 or older by default. A volunteer under 18 adds a parent or guardian, who agrees too.

#### Does the scanning app work without a signal?

The Entry Fairy app needs an internet connection to scan passes, so check the connection at each entrance before the doors open.

#### Which phones can take card payments at the door?

Compatible Android phones, in the country of the payment processing account the event uses. The option appears once the event has a venue and your business address or the venue's address is complete. Cash sales work on any phone that runs the scanning app.

#### Does Fai change anything without asking?

No. Fai can set up prizes and presales, draft your application forms, decide trader and volunteer applications with you, and draft exhibitor follow-ups, and she shows you each change and waits for your approval before anything is saved or sent.

## Solutions for the Rest of Your Team

- [Fill Your Arena and Get Every Player Ready for the First Match Sell spectator passes and merchandise, sign up players and teams, track what your stream sells, recruit the streamers among your buyers and check everyone in. Esports & gaming](https://www.ticketfairy.com/solutions/esports-and-gaming)
- [Fill Your Hall With Exhibitors and the Visitors They Came to Meet Sell stand packages with a deposit, get every exhibitor ready for build-up, register and badge visitors, and give exhibitors lead scanners and results they can see. Trade shows & exhibitions](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions)
- [Fill Your Conference, Run a Programme Delegates Love and Badge Everyone Fast Sell delegate passes, workshops and company blocks, choose speakers from scored proposals, build a clash-free agenda, badge every delegate fast and show sponsors their return. Conferences](https://www.ticketfairy.com/solutions/conferences)
- [Get Every Shift Covered and Every Team Ready for Show Day Recruit volunteers, fill every shift with offers to the people who fit, get passes, meals, kit, deliveries and outside teams ready, brief every team on the day and approve every hour worked. Operations & crew](https://www.ticketfairy.com/solutions/operations-managers)

      [Previous **Conferences**](https://www.ticketfairy.com/solutions/conferences) [Next **Trade shows & exhibitions**](https://www.ticketfairy.com/solutions/trade-shows-and-exhibitions)

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This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)
