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Advance Every Act and Run Every Stage to Time

Send each act's tour manager one advance link, and Fai fills in the technical details from their riders and tour books for you to accept. Backline hire is worked out from every rider and sent to your suppliers, each stage gets its plot, input list and changeover plan, and power, effects and rigging are signed off before doors. On the day, your show callers call each cue from a run of show Fai drafted and you locked.

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  • Every rider turned into a stage spec and a hire list
  • Every changeover planned and every cue called on time
  • Power, effects and rigging signed off before doors
Ticket Fairy run of show for a festival Saturday on two stages, with cues that need a check, a locked stage, departments and show callers

Get Every Act's Technical Needs Back Early

Send the agent or tour manager one link, and they enter their travel, schedule, technical and hospitality details and upload their riders, with no account to make. Fai fills in answers from their replies, forwarded emails and tour books, shows the words each answer came from and chases what is still missing. Each act's travel party, guest list places, rooms and meals stay within the allowances in their offer, and you sign off each advance when it is complete.

  • Advance links: the act's team fills in their own details, no account needed
  • Answers from riders and tour books: each one for you to accept
  • Allowances: guest list places, rooms, nights and meals from the offer

Artists & line-up Travel & hotels

Ticket Fairy answers Fai found for a headline DJ's advance, each with the words she found it in and Accept, Replace or Reject

Hire Exactly the Backline and Production Your Stages Need

Backline hire fills itself from each act's technical rider, and the dressing-room shopping list from their hospitality riders and your standard packages. How many to hire is worked out for you: gear shared on a stage, reusable gear hired once for the busiest day, and the stage's own kit taken off first. Send each supplier their lines, let them confirm or ask for changes on their own page, and count in what arrived and what went back. When a rider changes, the list updates and flags any line your team changed by hand.

  • Backline from riders: how many to hire, worked out stage by stage
  • Supplier pages: suppliers confirm their lines or ask for changes
  • Goods in and out: what arrived, what was damaged and what went back

Site & logistics Contracts & payments

Ticket Fairy backline item for CDJs opened to show how the number to hire was worked out, day by day on the main stage

Plan Every Stage and Every Changeover From the Riders

Each stage gets the stage plot, input list and power for every act, filled in from their technical rider. Plan the changeover between acts and call the crew for it on the running order, so your stage manager knows who is needed and when. Running-order checks catch the same act on two stages, a flight that lands after soundcheck, a changeover too short for the stage and a set past curfew, each with a fix from Fai you apply or undo in one tap. Every stage has its own page with its sets, run of show, teams, rota and tech notes.

  • Stage specs: plot, inputs and power for each act
  • Changeover plans: with crew calls on the running order
  • Running-order checks: clashes, changeovers and curfew caught early

Production & technical Artists & line-up

Ticket Fairy running-order checks for a festival Saturday, with a late arrival before soundcheck and a short changeover with two fixes

Sign Off Power, Effects and Rigging Before Doors

Plan your generators and the loads in each zone, from the stages to the trader pitches on your power sheets, keep a fuel log and get an alert before a generator runs low. Keep every pyro, laser, drone and confetti cue in a register with its licensed operator, permit and exclusion zone on your site plan, and sign each one off before doors. Rigging points, stages and structures get timed inspections, each signed off and kept with its history. Nobody goes on a shift without the certificate it needs unless your team records a reason.

  • Power plan and fuel log: generators, loads and low-fuel alerts
  • Special effects register: pyro, lasers, drones and confetti for each cue
  • Rigging and build sign-off: timed inspections with their full history

Production & technical Crew meals & safety

Ticket Fairy power sheet for the food court, with each pitch, its trader, the amps they need, whether they need water and the totals

Build, Load In and Break Down on Schedule

Add your build and break days to the run of show with the usual load-in, rig and soundcheck cues. Open arrival times at each gate, and suppliers book their vehicles into them, so your gate team checks each one in by code or number plate. Book dressing rooms around set times, raise purchase orders and match each supplier's invoice to its order, and hand out radios and kit to your crew by scan. Every act's all-in cost, from the fee to their share of hire, counts in the budget your whole team shares.

  • Build and break days: load-in, rig and soundcheck cues on the run of show
  • Delivery times: every vehicle booked in and checked at the gate
  • Purchase orders: each supplier invoice matched to its order

Site & logistics Budget & costs

Ticket Fairy dialog to add a build day to the run of show, with the day and the usual load-in, rig and sound check cues

Call Every Cue on Time on Show Day

Fai drafts a minute-by-minute run of show from your schedule and flags gaps and clashes, and you lock it and name who calls each stage. On the day, your show callers mark each cue live and done, so Now and next shows how late each stage is running and whether the day will finish after curfew. Put now and next on any TV backstage from a private link, give your production team a calendar link that moves with the running order, and give each team its own day sheet. Plan your stream schedule from the running order and embed the stream on your event page.

  • Run of show: drafted by Fai and locked by you
  • Now and next: how late each stage is running, live
  • Backstage TVs and day sheets: every team on time without the radio
  • Livestream: a stream schedule from your running order

Show day Production & technical

Ticket Fairy now and next on a backstage TV, with the act on now and next on the Main Stage and The Tent and how late each stage runs
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Everything You Need to Run Your Production

Plan and Run Your Production Step by Step

Questions About Ticket Fairy for Production managers

Production managers

It is in your dashboard: choose your event types, and each event shows the sections they need. Book a demo, and we help your team set up the first event.

No. They open their own link, fill in their part of the advance, upload riders and can sign their contract on the same page.

From each act's technical rider. The stage plot, input list and power fill in from it for your production team to check.

Yes. The list updates, except lines your team changed by hand, which are flagged for you to review.

Yes. Each effect names its licensed operator, and their licence is checked against the documents they added for their shifts.

No. The planned times change only when someone moves the rest of the day. Now and next and shared day sheets show the delay in the meantime.

The acts whose contracts give you streaming rights. Each act shows its streaming rights beside your stream schedule.

No. Fai suggests answers, fixes and drafts, and a person on your team accepts each one. Fai reads riders, emails and tour books as information only, never as instructions.

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