Made for event teams

Box Office Management Software for Sales, Guest Details and Faster Entry

Box Office Management Software: Sell online and at the box office, answer guest questions quickly and keep entry moving.
  • Flexible tickets for the way your event sells
  • Guest details kept with each order
  • Shared entry list ready for the door team

No setup fees or subscription required

Ticket Fairy event dashboard
Sell more tickets, help buyers faster and keep queues moving.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Sell Online, at the Box Office and at the Door Without Overselling

Online and box office availability out of step?

Sell from shared availability so every seller sees what remains.

A guest needs help while the queue grows?

Find the booking, attendee and ticket quickly.

Guest details changed before doors opened?

Scan tickets and open the booking when a guest needs help.

Sell Online and at the Box Office Without Overselling

Modern box office ticketing systems should make it easy to sell online and at the door without overselling. Ticket Fairy keeps availability up to date, gives staff the booking details they need to help guests and keeps the queue moving.

Give Every Seller Shared Inventory and Every Guest a Faster Answer

Take Card Payments at the Door

Sell walk-up tickets with Stripe Terminal card readers or Tap to Pay where enabled, using the same live availability as online sales.

Answer Booking Questions Fast

Find the buyer, attendee and payment details when a customer needs help or a booking changes.

Issue Tickets the Way Your Venue Needs

Send mobile tickets or print thermal paper tickets with BOCA printers at the box office.

Sell a Walk-up Ticket and Scan It Immediately

Issue the ticket at the box office, then scan it on most iOS or Android phones and tablets.
Explore all features

Sell online, at the window and at the door from shared availability

  1. 1

    Open one sale across every channel

    Publish online tickets and give authorised staff access to the same available inventory.

  2. 2

    Take Payment and Help Buyers at the Box Office

    Use a card reader or Tap to Pay where enabled, find bookings and handle changes without sending the buyer elsewhere.

  3. 3

    Scan Tickets Quickly at the Door

    Give entry staff the buyer and ticket details needed to help guests quickly.

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help center full of guides and FAQs.

Proactive Issue Resolution

We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers.

Transparent Pricing

No setup fees. No monthly costs. You keep 100% of ticket revenue.

How Our Pricing Works

Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.

🎟️

Free tickets have no fees - completely free for both organizers and attendees

💎

5–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of US$2.00 per paid ticket

Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.

All-Inclusive Pricing

  • Platform usage and technology
  • Payment processing for all major cards and payment methods
  • Built-in marketing tools
  • Customer support for you and your attendees
  • Real-time analytics dashboard
  • Mobile check-in app

No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value

Give Every Guest a Faster Box Office Experience

Box Office Management Software That Keeps the Queue Moving

Ticket Fairy gives sellers and support staff the buyer, payment and ticket details they need. Faster answers protect the customer experience when the lobby is full.

Turn the Box Office Into Part of the Revenue Engine

Compare online, box office and promoter sales, then give your front of house team the booking details they need to run every performance smoothly.

Frequently Asked Questions for Event Organizers

Practical questions

Yes. You can ask questions for the whole order or each attendee, so your team gets the information it needs before arrival.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving.

Sell More at the Door and Keep the Queue Moving

Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.