# Add custom terms to your event checkout | Ticket Fairy-guider

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3. Add custom terms to your event checkout

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# Add custom terms to your event checkout

Some events need more than Ticket Fairy's standard checkout wording. Ticket Fairy staff can add separate sections such as a refund policy or code of conduct, then show buyers one agreement with a required checkbox and a link to each section.

Add labelled terms and conditions to your event checkout agreement, so buyers can open each section and accept the complete agreement before they pay.

För:  Ticket Fairy staff adding approved terms to an event checkout

Tar:  8 minuter

- [Open the event settings](#step-1)
- [Add a terms section](#step-2)
- [Name the section](#step-3)
- [Enter the section content](#step-4)
- [Save the section](#step-5)
- [Add each section separately](#step-6)
- [Review the buyer agreement sentence](#step-7)
- [Edit the agreement sentence when needed](#step-8)
- [Test the hosted checkout](#step-9)

## Innan du börjar

- You're a Ticket Fairy support admin, client admin, developer or superadmin with access to this staff-only card.
- You have the approved wording for each section, including the refund, conduct or participation rules buyers must accept.
- You have decided whether the terms should apply to this event before buyers reach checkout.

1. ## Open the event settings

   Open **Settings** for the event. The buyer-copy area contains **Checkout Agreement (Custom)**.
          ![Ticket Fairy Checkout Agreement card with refund policy and code of conduct sections](https://www.ticketfairy.com/embeds/posters/marketing-checkout-customisation--custom-terms.png)    Event, Settings, Checkout Agreement (Custom).
2. ## Add a terms section

   Select **Add a Custom Term**, or **Add Terms & Conditions section** when another section already exists.
          ![Ticket Fairy Add Terms & Conditions section dialog](https://www.ticketfairy.com/embeds/posters/marketing-checkout-customisation--custom-terms-add-section.png)    Checkout Agreement (Custom), Add Terms & Conditions section.
3. ## Name the section

   Enter a unique section name in **Name**, such as Refund Policy or Code of Conduct.

   **Obs:** Ticket Fairy removes unsupported embedded content such as videos or iframes. Use visible text and the supported links, headings and lists in the editor.
4. ## Enter the section content

   Enter the approved wording in **Content**.
5. ## Save the section

   Select **Save**.
6. ## Add each section separately

   Repeat the same action for every section the buyer must be able to read. Each section appears as a separate clickable link in the agreement, and the section name must be unique.
7. ## Review the buyer agreement sentence

   Check **What buyers see at checkout**. Ticket Fairy builds a sentence that links to every section.

   **Obs:** A missing section reference is shown with a warning and will not open the section you intended. Select **Reset to default** to rebuild the sentence from the current section names.
8. ## Edit the agreement sentence when needed

   Select **Edit**.

   **Obs:** Keep each "{SECTION: Section name}" reference matched exactly to a section name. Select **Reset to default** to rebuild the sentence from the current section names.
9. ## Test the hosted checkout

   Check the agreement in a test checkout.

   **Obs:** Custom terms send an Event Embed to the hosted checkout so the buyer sees the complete agreement. Test the event page your buyers use, not only a reduced embed preview.

## Prova de här stegen på ditt eget evenemang

Skapa ett gratis konto, bygg ditt evenemang och följ stegen ovan i din egen instrumentpanel. Det tar några minuter och du behöver inte boka något säljsamtal.

    Din e-postadress    [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Eller låt det göras åt dig

Custom event terms are a Ticket Fairy staff-only dashboard action. Fai can take you to the event Settings page, but she cannot create or edit the agreement and no MCP or CLI tool changes it.

### I din instrumentpanel, med Fai

Open the Settings page for \<EVENT NAME\> so a Ticket Fairy staff member can add the approved custom checkout terms

## Låt Fai göra det åt dig

Fai arbetar inuti din Ticket Fairy-instrumentpanel. Skapa ditt konto, öppna Fai och klistra in instruktionen ovan.

   [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Change or remove a section

Select the edit or remove action beside a section.

**Varning:** Use the edit action to change a section name or content, or use **Clear All** only when the complete custom agreement should be removed. A section name change also changes its agreement link, so review the sentence and test checkout again.

Fai can take you to the event Settings page for a staff member to review, change or remove custom terms.

### I din instrumentpanel, med Fai

Open the custom checkout terms for \<EVENT NAME\> in Event Settings so a Ticket Fairy staff member can review them

## Collect answers instead of agreement

When the buyer should provide information rather than accept rules, use the related **Add custom questions to your checkout** guide. That guide owns order, ticket and add-on fields and does not repeat this agreement workflow.

Fai can list or add basic custom order, ticket or add-on fields. Use the custom questions guide for that workflow.

### I din instrumentpanel, med Fai

Show me the custom checkout fields on \<EVENT NAME\>, then add a required ticket question after I approve the details

## Frågor du kanske har

Who can add custom terms to an event checkout?:  This card is for Ticket Fairy support admins, client admins, developers and superadmins. Standard event owners and admins do not see it. Ask Ticket Fairy Support to add or change the agreement for your event.

Can buyers open each term before they accept it?:  Yes. Each section name becomes a link in the agreement sentence. The buyer opens the section, reads it, then ticks the required agreement checkbox before continuing.

Can I add custom terms and still use the embedded checkout?:  The event can keep its Event Embed, but Ticket Fairy sends buyers to the hosted checkout when custom terms are present so the complete agreement is shown. Test the buyer journey on the hosted event page.

What happens if I rename a terms section?:  The agreement link uses the new name. Review the agreement sentence after renaming and keep each "{SECTION: Section name}" reference matched exactly to the new name.

## Har du fortfarande en fråga?

Boka en demo så svarar vi på den i ett samtal, utifrån din typ av evenemang. Eller skapa ditt konto och se själv.

   [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Relaterade guider

- [Fler sätt att använda Ticket Fairy](https://www.ticketfairy.com/sv/event-ticketing/features)
- [Add custom questions to your event checkout](https://www.ticketfairy.com/sv/guides/add-custom-checkout-questions)
- [Lägg till egen text i biljettens bekräftelsemejl](https://www.ticketfairy.com/sv/guides/add-your-own-words-to-the-confirmation-email)
- [Can you sell tickets directly from your own website?](https://www.ticketfairy.com/sv/guides/sell-tickets-on-your-own-website)
- [Återbetala en beställning för ditt evenemang](https://www.ticketfairy.com/sv/guides/refund-an-order)
- [Kör en väntelista för ett slutsålt evenemang](https://www.ticketfairy.com/sv/guides/run-a-waiting-list)
- [Rensa biljettbeställningar som väntar på en ID-kontroll](https://www.ticketfairy.com/sv/guides/verify-buyer-identity-at-checkout)
- [Låt köpare återbetala sina egna biljetter](https://www.ticketfairy.com/sv/guides/let-buyers-refund-themselves)
- [Få tillbaka köpare som lämnade kassan](https://www.ticketfairy.com/sv/guides/recover-abandoned-carts)
- [Sälj ett biljettblock till ett företag och fakturera dem](https://www.ticketfairy.com/sv/guides/take-a-group-booking-and-invoice-it)
- [Skicka en köpares biljetter igen och rätta deras uppgifter](https://www.ticketfairy.com/sv/guides/resend-tickets-and-fix-a-buyers-details)
- [Alla Ticket Fairy-guider](https://www.ticketfairy.com/sv/guides)

## Gör det på ditt eget evenemang

Skapa ditt konto, bygg evenemanget och följ stegen i din egen kontrollpanel. Du behöver inte boka ett säljsamtal.

  [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo)

## Sälj biljetter med Ticket Fairy

Allt i de här guiderna finns i din instrumentpanel från den dag du registrerar dig.

- Sätt upp ditt evenemang på några minuter
- Gratisevenemang är gratis
- Fai, din medpilot, är inbyggd

 [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Se det i ett samtal

Boka en demo så visar vi hur Ticket Fairy hanterar din typ av evenemang.

 [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) [Fler sätt att använda Ticket Fairy](https://www.ticketfairy.com/sv/event-ticketing/features)

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