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Check your traders' takings after your event and invoice their share of sales

When a pitch fee includes a share of sales, you need each trader's real takings after the event, and the figure they send has to match their till. Each trader enters their takings with the reports on their own page, Fai checks the reports against the figure, and the invoice is worked out from the pitch fee you agreed.

Collect each trader's takings with their till and card reports after your event, let Fai read the reports and say whether they match, accept the figure or ask the trader about it, and raise the share-of-sales invoice with your minimum and maximum applied.

För
Taking a share of your traders' sales as their pitch fee
Tar
8 minuter

Innan du börjar

  • You need an owner, admin or producer role on the event. Takings and invoices show only for those roles.
  • The trader's pitch fee has a Share of sales (%), set under Fees in Set up.

  1. Set a minimum and maximum share of sales

    Optional: in Set up, open Fees, change the pitch fee, then enter the minimum and maximum share of sales.

    Obs: The share is the percentage of the takings, raised to the minimum or lowered to the maximum. Leave a field empty for no limit.

Takings on the trader page

After the event, the trader page asks the trader for Your takings: the total takings, card and cash if they want, and up to 5 till or card reports as a PDF, photo or spreadsheet of up to 25 MB each. They select Send takings, and the page shows what their share of sales would be.

Obs: A trader can send takings up to 5 times a day. Once you accept their takings, they cannot send them again.

Ticket Fairy trader page for Smoke & Salt BBQ with their pitch, market dates, vehicle passes, directory listing and the takings they entered
The trader's own page, with their takings.

  1. Open the takings

    Open the event, select Operations, select Traders in the list of sections, then select Takings.

    Obs: Each trader shows what Fai found in their reports: Reports match, Reports differ or Reports unclear. Check the reports yourself means Fai could not read them.

    Ticket Fairy Takings view with two traders' takings to review, one accepted, and Fai's reading of each trader's reports
    Traders, Takings.

  2. Open a trader's takings

    Select a trader to see the figures they entered, their note, their Till and card reports and What Fai read in the reports.

    Obs: Select a report to open it. Fai only reads the reports; you decide whether to accept the figure.

    Ticket Fairy takings for Northern Roast Coffee, where Fai read a total in the card export that is more than the trader entered
    Takings whose reports differ.

  3. Ask the trader about a figure that does not add up

    If the figure is wrong, select Ask about it, enter What does not add up?, then select Ask the trader.

    Obs: With Email the trader on, the trader gets an email, and their page asks them to enter their takings again. The new figure replaces this one under To review.

    Ticket Fairy dialog to ask Northern Roast Coffee about their takings, with what does not add up and the switch to email them
    Ask a trader about their takings.

  4. Accept the takings

    If the figure is right, select Accept, then confirm.

    Obs: The share of sales is worked out from the trader's pitch fee, and the panel says whether the minimum or maximum applied. The takings must be in the pitch fee's currency.

    Ticket Fairy accepted takings for The Pie Van, where 10% of the takings is below the minimum so the minimum share of sales applies, with the button to raise the invoice
    Accepted takings with the minimum applied.

  5. Raise the share-of-sales invoice

    Select Raise the share-of-sales invoice, then confirm. The trader gets an invoice for the share of sales by email, with a link to pay.

    Obs: Each accepted figure has one invoice. The panel then says The share-of-sales invoice is raised.

  6. Check who has paid

    Select Invoices. Every trader invoice is listed with what it is for, such as Share of sales, and whether it is Paid or Unpaid.

    Obs: The totals at the top show what is paid and what is still to pay, in each currency. Select an invoice to open the trader.

    Ticket Fairy Invoices view with every trader invoice, what it is for, whether it is paid and the totals paid and still to pay
    Traders, Invoices.

Eller låt det göras åt dig

Fai lists your traders' takings with her reading of their reports and every trader invoice, enters takings for a trader, accepts takings, asks a trader for a corrected figure, reads the reports again and raises the share-of-sales invoice. She shows you each change and waits for your yes first.

I din instrumentpanel, med Fai

Which traders at <EVENT NAME> sent takings whose reports do not match, and what did Fai read in each

Låt Fai göra det åt dig

Fai arbetar inuti din Ticket Fairy-instrumentpanel. Skapa ditt konto, öppna Fai och klistra in instruktionen ovan.

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Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

Enter takings a trader gave you on paper

  1. Enter the takings

    In Takings, select Enter takings, choose the Trader, enter the Total takings, then select Save takings.

    Obs: Card and cash are optional. You can accept the figure straight after, and it shows Entered by the event team.

    Ticket Fairy dialog to enter a trader's takings, with the trader, the total takings, card and cash and a note
    Enter takings for a trader.

Fai enters a trader's takings for you after you confirm.

I din instrumentpanel, med Fai

Enter takings of 4,520 pounds for <BUSINESS NAME> at <EVENT NAME>, from their paper sheet

Ask Fai to read the reports again

  1. Read them again

    If a trader's takings say Check the reports yourself, open them and select Ask Fai to read again.

    Obs: Fai tries three times before she asks you to check the reports yourself.

Fai reads a trader's reports again when you ask.

I din instrumentpanel, med Fai

Read the takings reports from <BUSINESS NAME> at <EVENT NAME> again

Frågor du kanske har

Can I change takings after I accepted them?
Yes, until you raise the invoice. Select Ask about it and the trader enters a corrected figure. Once the invoice is raised, cancel it in Bulk Invoices first.
Why can I not accept a trader's takings?
Their pitch fee has no share of sales, or the takings are in another currency from the pitch fee. Choose a pitch fee with a share of sales, or ask the trader for the figure in the pitch fee's currency.
Does Fai decide whether the takings are right?
No. Fai reads the reports and says whether they match the figure the trader entered. You accept the figure or ask about it.
Is the old figure kept when a trader corrects it?
Yes. The corrected takings replace it in the Takings view, and the old figure stays under Takings in the trader's panel as Replaced.
Who can see takings and invoices?
Owners, admins and producers of the event. Other roles on the event do not see the Takings and Invoices views.

Har du fortfarande en fråga?

Boka en demo så svarar vi på den i ett samtal, utifrån din typ av evenemang. Eller skapa ditt konto och se själv.

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Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

Relaterade guider

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