Fai, din medpilot
Give ticket buyers an AI concierge
Buyers ask the same questions before they buy, about door times, age limits and what a ticket includes. A concierge widget on your own website replies from the answers you have entered, points buyers at the right event, and passes the rest to you.
Put an assistant on your own site that answers what buyers ask before they buy, from the answers you gave it.
- För
- Answering buyer questions on your own website
- Tar
- 9 minuter
Innan du börjar
- You are an owner or admin of the brand. The concierge is limited to those two roles because it speaks to the public for you.
- The concierge is switched on for your brand. Where it is not, the page says so and offers to put you in touch.
- You have the ten questions your buyers actually ask. Take them from your inbox rather than from imagination, because the real ones are duller and more specific.
-
Create a widget for the brand
Open the concierge builder and select Create widget.
Obs: One widget can cover a whole brand or a single event. Start with the brand, because a buyer who opens the wrong event still gets an answer.
-
Enter what the concierge should know
Select + Add a topic for each question your buyers ask, and enter the answer you would give them yourself.
Obs: Enter the answer you would send at two in the morning, not the one from your terms page. Door times, age limits, bag rules and refunds earn their place first.
The concierge knowledge base, with entries in it. -
Preview it before your buyers see it
Save the widget and select Open preview.
Obs: Ask it your three hardest questions. An answer that is confidently wrong is worse than no concierge, and the fix is another entry.
-
Put it on your site
Copy the widget snippet into your own site where buyers reach it before they buy.
Obs: Put it on the event page and the ticket page. A buyer who has reached your contact page has usually given up already.
Prova de här stegen på ditt eget evenemang
Skapa ett gratis konto, bygg ditt evenemang och följ stegen ovan i din egen instrumentpanel. Det tar några minuter och du behöver inte boka något säljsamtal.
Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.
Eller låt det göras åt dig
Fai can open the concierge builder for you. What the concierge knows is yours to enter and yours to keep current.
I din instrumentpanel, med Fai
Open the concierge widgets for <BRAND NAME>
Från din egen assistent, via MCP
Anslut assistenten till vår MCP-server och be den:
Behåll --read-only i MCP-konfigurationen. Den här uppgiften läser bara data, så assistenten behöver inga verktyg som gör ändringar.
Pick the brand <BRAND NAME> and show its events
Från din terminal
Installera CLI:t från vår CLI-sida, logga in med ticketfairy auth login och välj varumärket du arbetar med via ticketfairy brand use <BRAND_ID>. ticketfairy brand list och ticketfairy event list visar de ID:n som de andra kommandona använder.
The concierge is built in the dashboard.
Show the brands you can act for
ticketfairy brand list
Låt Fai göra det åt dig
Fai arbetar inuti din Ticket Fairy-instrumentpanel. Skapa ditt konto, öppna Fai och klistra in instruktionen ovan.
Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.
Keep it current as the event changes
-
Update the entries when the facts move
Change the entry the same day a door time, an age limit or a lineup changes.
Obs: A concierge repeating last month's door time costs you more than the question ever did. Treat the entries as part of the event, not as setup.
Fai can open the widget so you can update what it knows.
I din instrumentpanel, med Fai
Open the concierge widget for <BRAND NAME> so I can update its answers
Från din egen assistent, via MCP
Behåll --read-only i MCP-konfigurationen. Den här uppgiften läser bara data, så assistenten behöver inga verktyg som gör ändringar.
Pick the brand <BRAND NAME> and show its events
Från din terminal
Entries are edited in the dashboard.
Show the brands you can act for
ticketfairy brand list
Frågor du kanske har
- What happens when it does not know an answer?
- It says so rather than inventing one, which tells you the question needs an entry of its own.
- Does it know my ticket prices and dates?
- It works from your events and from the entries you add. Facts that live nowhere but in your head belong in an entry.
- Can I have one per event?
- Yes. Give a festival with its own rules its own widget, and let the brand widget answer for everything else.
Har du fortfarande en fråga?
Boka en demo så svarar vi på den i ett samtal, utifrån din typ av evenemang. Eller skapa ditt konto och se själv.
Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.
Relaterade guider
Gör det på ditt eget evenemang
Skapa ditt konto, bygg evenemanget och följ stegen i din egen kontrollpanel. Du behöver inte boka ett säljsamtal.