# Give ticket buyers an AI concierge | Ticket Fairy-guider

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guider](https://www.ticketfairy.com/sv/guides)
3. Give ticket buyers an AI concierge

Fai, din medpilot

# Give ticket buyers an AI concierge

Buyers ask the same questions before they buy, about door times, age limits and what a ticket includes. A concierge widget on your own website replies from the answers you have entered, points buyers at the right event, and passes the rest to you.

Put an assistant on your own site that answers what buyers ask before they buy, from the answers you gave it.

För:  Answering buyer questions on your own website

Tar:  9 minuter

- [Create a widget for the brand](#step-1)
- [Enter what the concierge should know](#step-2)
- [Preview it before your buyers see it](#step-3)
- [Put it on your site](#step-4)

## Innan du börjar

- You are an owner or admin of the brand. The concierge is limited to those two roles because it speaks to the public for you.
- The concierge is switched on for your brand. Where it is not, the page says so and offers to put you in touch.
- You have the ten questions your buyers actually ask. Take them from your inbox rather than from imagination, because the real ones are duller and more specific.

1. ## Create a widget for the brand

   Open the concierge builder and select **Create widget**.

   **Obs:** One widget can cover a whole brand or a single event. Start with the brand, because a buyer who opens the wrong event still gets an answer.
2. ## Enter what the concierge should know

   Select **+ Add a topic** for each question your buyers ask, and enter the answer you would give them yourself.

   **Obs:** Enter the answer you would send at two in the morning, not the one from your terms page. Door times, age limits, bag rules and refunds earn their place first.
           ![Ticket Fairy concierge knowledge base with question and answer entries the assistant replies from](https://www.ticketfairy.com/embeds/posters/features-concierge-builder-knowledgebaseeditor--with-entries.png)    The concierge knowledge base, with entries in it.
3. ## Preview it before your buyers see it

   Save the widget and select **Open preview**.

   **Obs:** Ask it your three hardest questions. An answer that is confidently wrong is worse than no concierge, and the fix is another entry.
4. ## Put it on your site

   Copy the widget snippet into your own site where buyers reach it before they buy.

   **Obs:** Put it on the event page and the ticket page. A buyer who has reached your contact page has usually given up already.

## Prova de här stegen på ditt eget evenemang

Skapa ett gratis konto, bygg ditt evenemang och följ stegen ovan i din egen instrumentpanel. Det tar några minuter och du behöver inte boka något säljsamtal.

    Din e-postadress    [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Eller låt det göras åt dig

Fai can open the concierge builder for you. What the concierge knows is yours to enter and yours to keep current.

### I din instrumentpanel, med Fai

Open the concierge widgets for \<BRAND NAME\>

### Från din egen assistent, via MCP

Anslut assistenten till [vår MCP-server](https://www.ticketfairy.com/mcp-server) och be den:

Behåll `--read-only` i MCP-konfigurationen. Den här uppgiften läser bara data, så assistenten behöver inga verktyg som gör ändringar.

Pick the brand \<BRAND NAME\> and show its events

## Från din terminal

Installera CLI:t från [vår CLI-sida](https://www.ticketfairy.com/cli), logga in med `ticketfairy auth login` och välj varumärket du arbetar med via `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` och `ticketfairy event list` visar de ID:n som de andra kommandona använder.

The concierge is built in the dashboard.

### Show the brands you can act for

ticketfairy brand list

## Låt Fai göra det åt dig

Fai arbetar inuti din Ticket Fairy-instrumentpanel. Skapa ditt konto, öppna Fai och klistra in instruktionen ovan.

   [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Keep it current as the event changes

1. ### Update the entries when the facts move

   Change the entry the same day a door time, an age limit or a lineup changes.

   **Obs:** A concierge repeating last month's door time costs you more than the question ever did. Treat the entries as part of the event, not as setup.

Fai can open the widget so you can update what it knows.

### I din instrumentpanel, med Fai

Open the concierge widget for \<BRAND NAME\> so I can update its answers

### Från din egen assistent, via MCP

Behåll `--read-only` i MCP-konfigurationen. Den här uppgiften läser bara data, så assistenten behöver inga verktyg som gör ändringar.

Pick the brand \<BRAND NAME\> and show its events

### Från din terminal

Entries are edited in the dashboard.

#### Show the brands you can act for

ticketfairy brand list

## Frågor du kanske har

What happens when it does not know an answer?:  It says so rather than inventing one, which tells you the question needs an entry of its own.

Does it know my ticket prices and dates?:  It works from your events and from the entries you add. Facts that live nowhere but in your head belong in an entry.

Can I have one per event?:  Yes. Give a festival with its own rules its own widget, and let the brand widget answer for everything else.

## Har du fortfarande en fråga?

Boka en demo så svarar vi på den i ett samtal, utifrån din typ av evenemang. Eller skapa ditt konto och se själv.

   [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Relaterade guider

- [Fler sätt att använda Ticket Fairy](https://www.ticketfairy.com/sv/event-ticketing/features)
- [Ask Fai about your event](https://www.ticketfairy.com/sv/guides/ask-fai-about-your-event)
- [Can you sell tickets directly from your own website?](https://www.ticketfairy.com/sv/guides/sell-tickets-on-your-own-website)
- [Email the people who bought tickets to your event](https://www.ticketfairy.com/sv/guides/email-your-buyers)
- [Alla Ticket Fairy-guider](https://www.ticketfairy.com/sv/guides)

## Gör det på ditt eget evenemang

Skapa ditt konto, bygg evenemanget och följ stegen i din egen kontrollpanel. Du behöver inte boka ett säljsamtal.

  [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo)

## Sälj biljetter med Ticket Fairy

Allt i de här guiderna finns i din instrumentpanel från den dag du registrerar dig.

- Sätt upp ditt evenemang på några minuter
- Gratisevenemang är gratis
- Fai, din medpilot, är inbyggd

 [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome)

Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs.

## Se det i ett samtal

Boka en demo så visar vi hur Ticket Fairy hanterar din typ av evenemang.

 [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) [Fler sätt att använda Ticket Fairy](https://www.ticketfairy.com/sv/event-ticketing/features)

### Tips för att sälja fler biljetter

Praktiska råd från arrangörer som säljer slut, och varje ny guide så snart den publiceras.

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