--- title: "Track what your event team spends on Vault cards | Ticket Fairy-guider" description: "See every payment your event team's Vault cards make, with holds, refunds and declined payments and the reason each was declined, and the Vault work in the Action centre that needs someone to act, with its priority and deadline." canonical: "https://www.ticketfairy.com/sv/guides/track-vault-spending" --- # Track what your event team spends on Vault cards | Ticket Fairy-guider 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guider](https://www.ticketfairy.com/sv/guides) 3. Track what your event team spends on Vault cards Vault och Capital # Track what your event team spends on Vault cards Finance leads and production managers check card spend against the event budget and want to catch a problem before a supplier is left unpaid. Card activity lists what each Vault card did, and the Action centre lists the Vault work that needs a person, such as a card payment held for a fraud review. See every payment your event team's Vault cards make, with holds, refunds and declined payments and the reason each was declined, and the Vault work in the Action centre that needs someone to act, with its priority and deadline. För: Keeping track of card spend and Vault reviews for your events Tar: 6 minuter ## Din Vault-sida - [Activity ledger](#step-1) - [Card activity details](#step-2) - [Action centre](#step-3) - [Review details](#step-4) ## Innan du börjar - You're an owner or an admin on the brand. Those are the two roles that reach Vault. - Your brand has an active Vault account. Ask Ticket Fairy support to switch Vault on for your brand if it isn't, then open the account. - You have your second factor to hand. Card activity may ask you to confirm it's you before it loads. - ## Activity ledger Pick the brand, open **Vault**, then select **Card activity**. **Activity ledger** lists what your Vault cards did in the latest 30 days, newest first: each row gives the merchant and where it is, the card by its nickname and last four digits, the type of event, the amount and its status. **Authorisation hold** with **Authorised** is money held on the card for a payment that has not settled; **Purchase** with **Settled** is money spent; **Refund** with **Credited** is money back on the card; and **Authorisation release** with **Released** is a hold let go, once the purchase settles or when the payment is reversed. The amount is in the card's own currency, with the merchant's amount beneath it when they charged in another currency. **Obs:** One payment usually shows as more than one row: the hold, then the settled purchase and the hold's release. So never add up the Amount column; count the purchases and the credits, which are the rows that moved money. ![Ticket Fairy Vault Card activity with holds, a settled purchase and its released hold, a refund and a declined payment on two cards](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--card-activity.png) Brand, Vault, Card activity. - ## Card activity details Select a row's merchant to open **Card activity details**. It holds the type and status, the dates the payment was made and posted, the merchant's name, place and category, the card, any security check on the payment, the references your bank or the merchant may ask for, and any fee. A payment that did not go through, shown as **Declined** or **Failed**, says why at the top in a sentence, such as a card limit being reached, with what to do next. **Obs:** A decline on a card limit means the card needs different limits, which you change on the card, as Freeze, cancel or change the limits on an event team's Vault card shows. When a decline says to contact support, quote the **Activity ID** under **References**. ![Ticket Fairy Card activity details for a declined payment, with the reason that a card spending limit was exceeded](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--declined-payment.png) Card activity, a declined payment opened from the list. - ## Action centre Select **Action Centre** under **Vault**. **Work to review** lists the open Vault tasks for the brand, nearest deadline first, each with its priority, whether it is on time, the area of work it belongs to, when it is due and when it last changed. A task opens when Vault reports something that needs a person: an information request, an account or cardholder review, a card payment held for a fraud review, a card close to its limit or a delivery problem, a transfer or deposit that failed or needs approval. The filters above narrow the list by status, priority, responsible team, task type and deadline, and **Refresh queue** fetches the latest. **Obs:** Ordinary card payments and declines never open a task; they are in Card activity. A task closes by itself when Vault reports the matter sorted, so choose **Resolved** under **Status** to see what has been dealt with. ![Ticket Fairy Vault Action centre with filters and three open tasks: a card payment fraud review, an information request and a card review](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--action-centre.png) Brand, Vault, Action centre. - ## Review details Select a task to open its details. **Time remaining** shows how much of the response window has gone, with **Due** and **Responsible team** beneath it, and **Review details** gives the facts Vault reported, such as why it needs review, the deadline, the merchant, the card's last four digits, the amount and when the payment was made. The deadline is the one Vault gave, or else the task's response window counted from the moment the event happened, so a fraud review can be due within the hour. **Obs:** The bar under each task fills as its response window runs out, and turns peach once a quarter or less is left or the deadline has passed. ![Ticket Fairy Vault task details for a card fraud review, with the time remaining, the responsible team and the payment under review](https://www.ticketfairy.com/embeds/posters/marketing-vault-activity--task-details.png) Action centre, a task opened from the queue. ## Se de här siffrorna för ditt eget evenemang Skapa ett gratis konto så fylls den här rapporten i takt med att dina biljetter säljs. Du ser samma siffror för ditt eget evenemang från första försäljningen. Din e-postadress [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs. ## Eller låt det göras åt dig Fai, the assistant inside your dashboard, reads the Action centre back to you, with each task's priority, team and deadline, and opens a task for its details. She also lists your card activity with the merchant, amount, status and any reason a payment was declined. From MCP or the command line you can list the card activity, and neither reads the Action centre. ### I din instrumentpanel, med Fai What is waiting for us in the Vault action centre for \, and what is due first? ### Från din egen assistent, via MCP Anslut assistenten till [vår MCP-server](https://www.ticketfairy.com/mcp-server) och be den: Behåll `--read-only` i MCP-konfigurationen. Den här uppgiften läser bara data, så assistenten behöver inga verktyg som gör ändringar. Pick the brand \ and list the latest Vault card transactions ## Från din terminal Installera CLI:t från [vår CLI-sida](https://www.ticketfairy.com/cli), logga in med `ticketfairy auth login` och välj varumärket du arbetar med via `ticketfairy brand use `. `ticketfairy brand list` och `ticketfairy event list` visar de ID:n som de andra kommandona använder. The command line lists the card events on the brand's Vault cards and opens one of them. You need an owner or admin login for the brand. It has no command for the Action centre. If it says Vault needs you to confirm it is you, the command stops. Open the card activity in Vault in the dashboard, confirm it is you there, and read it there. ### List the card events on the brand's Vault cards, newest first, with the id of each ticketfairy vault transactions list --brand \ ### Open one card event with its merchant, amount and status, using an id from the list ticketfairy vault transactions get \ --brand \ ## Låt Fai göra det åt dig Fai arbetar inuti din Ticket Fairy-instrumentpanel. Skapa ditt konto, öppna Fai och klistra in instruktionen ovan. [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs. ## Frågor du kanske har Why does one payment appear twice in Card activity?: The card holds the money first, as an authorisation hold, then the purchase settles and the hold is released. Each of those is its own row, and only the settled purchase is money spent. How far back does Card activity go?: The latest 30 days, newest first. The page says so above the list. Why is Card activity empty?: "No card activity in the latest 30 days" means none of the brand's Vault cards has been used in that time. New holds, purchases, refunds and releases appear as the cards are used. Can I clear a task in the Action centre myself?: No. A task closes when Vault reports that the matter is sorted, for example when a transfer is funded or a cardholder is ready, and it then moves from Open to Resolved. What do I do about a task?: The Action centre has no button to act on a task. Deal with a card or cardholder task on **Cards** and a transfer task on **Transfers**, and for an account review check the **Vault account** card on **Overview**, which offers **Continue setup** when Vault needs more from you. Contact Ticket Fairy support about an information request or anything else the dashboard doesn't let you settle. Where do I add a receipt or a note to a card payment?: Select the merchant on the payment's row and use **Receipt, note and event** in its details, as Add receipts, notes and events to your team's Vault card payments shows. The RECEIPT and EVENT columns show which payments still need one. Where are my Vault balances?: On the Vault **Overview**, which shows what you can spend in each currency. Card activity lists what the cards did, not what is left. Why does Vault say Vault is locked?: Vault locks when nobody has used it for 5 minutes, and hides your card activity. Select **Unlock Vault** and confirm it's you to see it again. ## Har du fortfarande en fråga? Boka en demo så svarar vi på den i ett samtal, utifrån din typ av evenemang. Eller skapa ditt konto och se själv. [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs. ## Relaterade guider - [Fler sätt att använda Ticket Fairy](https://www.ticketfairy.com/sv/event-ticketing/event-banking) - [Let your event team spend with Vault cards](https://www.ticketfairy.com/sv/guides/issue-vault-cards) - [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/sv/guides/add-receipts-to-vault-card-payments) - [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/sv/guides/report-a-problem-with-a-vault-card-payment) - [Se hur mycket av dina biljettintäkter du kan spendera från Vault](https://www.ticketfairy.com/sv/guides/read-your-vault-balances) - [Öppna ett Vault-konto för att ta emot biljettpengarna](https://www.ticketfairy.com/sv/guides/open-a-vault-account) - [Se vad ditt evenemang gav och när du får betalt](https://www.ticketfairy.com/sv/guides/see-what-your-event-earned) - [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/sv/guides/receive-money-in-global-accounts) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/sv/guides/pay-suppliers-from-your-vault) - [Pay everyone you owe for an event](https://www.ticketfairy.com/sv/guides/pay-everyone-you-owe-for-an-event) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/sv/guides/pay-several-people-at-once) - [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/sv/guides/manage-vault-invoices) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/sv/guides/set-up-recurring-payments-from-vault) - [Make a second person send every payment from your event money](https://www.ticketfairy.com/sv/guides/turn-on-payment-approvals) - [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/sv/guides/get-paid-with-vault-payment-links) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/sv/guides/trust-a-payout-recipient) - [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/sv/guides/freeze-cancel-or-change-a-vault-card) - [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/sv/guides/issue-vault-cards-to-your-event-crew) - [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/sv/guides/get-a-vault-statement) - [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/sv/guides/convert-currencies-and-read-your-vault-activity) - [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/sv/guides/let-fai-prepare-your-finance-work) - [Alla Ticket Fairy-guider](https://www.ticketfairy.com/sv/guides) ## Gör det på ditt eget evenemang Skapa ditt konto, bygg evenemanget och följ stegen i din egen kontrollpanel. Du behöver inte boka ett säljsamtal. [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) ## Sälj biljetter med Ticket Fairy Allt i de här guiderna finns i din instrumentpanel från den dag du registrerar dig. - Sätt upp ditt evenemang på några minuter - Gratisevenemang är gratis - Fai, din medpilot, är inbyggd [Skapa ett gratiskonto](https://manage.ticketfairy.com/welcome) Inga startavgifter. Ingen obligatorisk månadsavgift. Inget kreditkort krävs. ## Se det i ett samtal Boka en demo så visar vi hur Ticket Fairy hanterar din typ av evenemang. [Boka en demo](https://www.ticketfairy.com/sv/event-ticketing/book-a-demo) [Fler sätt att använda Ticket Fairy](https://www.ticketfairy.com/sv/event-ticketing/event-banking) ### Tips för att sälja fler biljetter Praktiska råd från arrangörer som säljer slut, och varje ny guide så snart den publiceras. Vi respekterar din integritet. Avsluta när du vill.