Made for event teams

Backstage Pass Ticketing for Seats, Tables and Guest Details

Backstage Pass Ticketing: Sell reserved seats or tables, show live availability and give staff the booking behind every ticket at entry.
  • Flexible tickets for the way your event sells
  • Guest details kept with each order
  • Current entry list ready for the door team

No setup fees or subscription required

Ticket Fairy event dashboard
Sell tickets, serve guests and run event day from one place.

Built to help event organizers, festivals and venues sell tickets and know their audience.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Sell seats and tables without losing guest details with Backstage Pass Ticketing

Sales and guest lists keep drifting apart

Give staff the ticket, order and attendee details without making them reconcile several lists.

The event needs more than a name and email

Ask the right questions during checkout so your team has useful information before guests arrive.

Door staff need the latest answer

Scan against the valid ticket and latest order details so entry decisions do not depend on an old spreadsheet.

Spend less time piecing together sales, guest lists and entry

Ticket Fairy connects the work around a ticket sale. Your team can see what sold, collect the information the event needs and use the same live order at the door.

What you can do and how it helps your event

Let guests choose the right place

Sell reserved seats, general admission or tables according to the event. Buyers know what they are booking.

Show current availability

Use a visual seat or table map where configured. Sold and held places are not offered as if they were free.

Collect details for every guest

Give each attendee their own details within the order, including people added to an eligible table booking later.

Move from booking to entry

Issue a ticket for each attendee and scan it at the door. Staff can see the booking behind the ticket.
Explore all features

Start without technical setup

  1. 1

    Create the event and ticket choices

    Add prices, quantities, sale times and the details guests see before buying.

  2. 2

    Open checkout and promote the event

    Share the event, use tracked links and collect the information staff need.

  3. 3

    Run entry from live orders

    Scan tickets and search guest details without copying the door list into another tool.

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help center full of guides and FAQs.

Proactive Issue Resolution

We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers.

  • PCI DSS compliant
  • Secure payments
  • GDPR ready
  • 24/7 support

Transparent Pricing

No setup fees. No monthly costs. You keep 100% of ticket revenue.

How Our Pricing Works

Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.

🎟️

Free tickets have no fees - completely free for both organizers and attendees

💎

5–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of US$2.00 per paid ticket

Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.

All-Inclusive Pricing

  • Platform usage and technology
  • Payment processing for all major cards and payment methods
  • Built-in marketing tools
  • Customer support for you and your attendees
  • Real-time analytics dashboard
  • Mobile check-in app

No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value

Plan it around your event

What Backstage Pass Ticketing keeps together

Ticket choices, attendee questions, paid extras and entry rules can be set around the event. Each feature has a practical job: make buying clearer, give staff useful information or make arrival easier.

A useful record after the sale

The order is not the end of the work. Ticket Fairy keeps the ticket, attendee, payment and entry information connected so support and door teams can understand what happened.

Frequently Asked Questions for Event Organizers

Practical questions

Yes. You can ask questions for the whole order or each attendee, so the event team receives the information it needs before arrival.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search use the valid ticket and latest attendee and order details, so staff have more context when a guest needs help.

Get started now or book a demo call

No credit card required. No contracts. Cancel anytime.