Know the fees before you go on sale.
Your venue, suppliers and crew all need paying. See your ticket price, the buyer total and the service fee before you go on sale. Buyers pay the fee by default; you can absorb it instead.
Try the calculator
See what you receive on every sale
Choose your country and enter a ticket price. See what your buyer pays and how much you receive.
Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.
The calculator shows the standard ticketing service fee, not your event profit. Allow separately for your event costs, refunds and the referral rewards you choose to offer.
Transparent Pricing
Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.
No setup fee. No required monthly ticketing fee. You keep 100% of ticket revenue.
How Our Pricing Works
Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.
You and your attendees pay no fees on free tickets
For tickets under US$20, there is a flat all-inclusive fee of US$2.00
For tickets from US$20 to US$99.99, our all-inclusive fee is 10% of the ticket price
For tickets from US$100 to US$249.99, our all-inclusive fee is 9% of the ticket price
For tickets from US$250 to US$499.99, our all-inclusive fee is 8% of the ticket price
For tickets from US$500 to US$999.99, our all-inclusive fee is 7% of the ticket price
For tickets from US$1,000 to US$1,999.99, our all-inclusive fee is 6% of the ticket price
For tickets US$2,000 and above, our all-inclusive fee is 5% of the ticket price
All paid tickets have a minimum fee of US$2.00. Our fees include payment processing and customer service for your ticket buyers.
All-Inclusive Pricing
Your service fee covers ticketing, payment processing, customer service for your ticket buyers and tools to help you sell more.
Core Features
- Unlimited events and tickets
- Mobile check-in app
- Real-time analytics dashboard
- Automated email confirmations
- Reserved seating (where applicable)
- Refund and exchange management
All Fees Include
- Platform usage and technology
- Standard card payment processing
- Multiple payment methods
- Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
- Built-in marketing tools
- Social media integration
No setup fee or required monthly ticketing fee • Fees are added to ticket prices - you receive the full ticket value
Example Pricing
These examples show buyers paying the service fee on top of your ticket price.
| Ticket Price | Total Fee (All-Inclusive) | Customer Pays | You Receive |
|---|---|---|---|
| FREE | No fees | No cost | N/A |
| US$10.00 | US$2.00 | US$12.00 | US$10.00 |
| US$20.00 | US$2.00 | US$22.00 | US$20.00 |
| US$50.00 | US$5.00 (10.0%) | US$55.00 | US$50.00 |
| US$100.00 | US$9.00 (9.0%) | US$109.00 | US$100.00 |
| US$200.00 | US$18.00 (9.0%) | US$218.00 | US$200.00 |
| US$500.00 | US$35.00 (7.0%) | US$535.00 | US$500.00 |
| US$1,000.00 | US$60.00 (6.0%) | US$1,060.00 | US$1,000.00 |
| US$2,000.00 | US$100.00 (5.0%) | US$2,100.00 | US$2,000.00 |
Ticketing tools that help you sell more
Buyers pay the booking fee by default. It covers core ticketing, payment processing and customer service for your ticket buyers, or you can absorb it. You pay no platform fee for free tickets. Optional paid plans are separate. Payout timing and provider depend on your country.
- Payment processing
- Built-in referral marketing
- Analytics & real-time reporting
- Mobile check-in & scanning
- 24/7 support, including customer service for your ticket buyers
- Branded event pages & seat maps
20% more ticket sales on average
Reward buyers when their friends buy The Buyer Referral Model Ticket Fairy Invented
Put ticket income towards your next bills
Venue, production and supplier deposits fall due before doors open. Daily payouts help you put ticket income towards those costs.
Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other providers use the schedule shown for your event.
Questions About Event Ticketing
Ticket Fees and Pricing
Who pays for your ticket fee?
In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price, and includes the credit card processing fee.
Do you charge for free events?
No, we do not. There is no cost for free events - it's a totally free online event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
Do you charge for issuing guest tickets?
No, there is no charge for issuing guest tickets. These are free tickets and are not subject to any ticket fee.
Payments and Payout of Ticket Revenue
How do event payments work and when do I get my ticket revenue?
Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other processors follow the schedule shown for your event. Read our revenue release policy for more detail. Payment options vary by country.
What makes the payment gateway within your event ticketing software reliable?
We partner with trusted payment gateway providers, such as Stripe, Adyen, Razorpay and Xendit, ensuring your transactions are secure and smooth when you sell tickets. The processing fee for each payment gateway is included in the overall ticket service fee, and does not cut into your ticket face value, unless you choose to absorb it.
Can I sell event tickets at the door?
Yes. Sell walk-up tickets and take card payments with Stripe Terminal card readers or Tap to Pay where enabled. Online, box office and door sales use the same event availability, so your team can sell confidently without reconciling a separate list.
Account Management and Ticket Buyer Customer Service
Who handles customer service for our ticket buyers?
We will be the first point of contact for your ticket buyers, for all technical support, event enquiries and customer complaints. If we cannot answer their enquiry suitably, we'll get in touch with you for advice.
What other services can you provide other than an online ticketing platform?
Get help with event production, ticketing and entry. Many of our team are current or former event organisers. For larger events, we can send a team to help set up gates and the box office. We can also train your staff to scan tickets with Entry Fairy. Ask your account manager about the support your event needs.
Sell more tickets. Keep bringing your community together.
Start Selling Tickets Online
Create an account without a credit card and build a test event before you commit. Set up your ticket types and prices, and see how your event page looks.
Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event.
No credit card required
Book a demo call
See the referral model that drives 20% more ticket sales on average, learn which campaigns sell tickets, answer buyers faster and keep queues moving.
No credit card to sign up · Optional paid plans have clear terms · Free events are always free