Ticket Fairy

Live Music Venue Ticketing System | Complete Venue Management Platform

The Complete Ticketing Platform Built for Live Music Venues

Increase Ticket Sales, Streamline Operations & Create Unforgettable Experiences:

  • Boost Revenue 25-35%: Through advanced marketing tools and referral programs
  • Flexible Seating Options: Reserved seating, general admission, and VIP areas
  • Artist Integration: Merchandise, meet & greets, and presale management
  • Daily Payouts: Get your revenue quickly with direct bank deposits
  • Fast Check-In: Free mobile scanning app for seamless entry
  • 24/7 Support: Always available when you need assistance

No setup fees or subscription required

The Ticket Fairy Platform Analytics Dashboard Marketing Tools

$325+ Million of Tickets Sold for Amazing Events All Over The World

TwitchCon Mayan Warrior Papaya Playa Project, Tulum Grupo RosaNegra, Mexico Rakastella, Miami LOCUS Monstercat, Canada Mandala Club, Singapore Soundtuary, Miami Sun and Bass, Sardinia The Kazbah Looloo Studio, CDMX

Built Specifically for Live Music Venues

Venue Management Tools

  • Flexible Configurations: Switch between seated and standing shows
  • Interactive Seat Maps: Visual seat selection for reserved seating
  • Capacity Management: Control attendance with precision
  • Multi-Show Scheduling: Manage multiple artists and timeslots

Artist & Show Features

  • Artist Presales: Exclusive access for fan clubs
  • Merchandise Integration: Sell band merch with tickets
  • VIP Packages: Meet & greets, soundcheck access
  • Sound Check Scheduling: Coordinate technical requirements

Success Stories from Live Music Venues

The Roxy Theatre - Los Angeles

This legendary Sunset Strip venue transformed their ticketing operations and saw:

42% Increase in Advance Sales

"The Ticket Fairy has revolutionized how we sell tickets. The referral program alone has brought in thousands of new customers, and the analytics help us understand our audience better than ever." - Venue Manager

Blue Note Jazz Club - New York

This iconic jazz venue streamlined their reservation system:

35% Reduction in No-Shows

"The ability to take deposits for table reservations has dramatically reduced our no-show rate. Plus, the integration with our POS system makes the whole operation seamless." - Operations Director

Marketing Tools That Fill Your Venue

Audience Building

  • Viral Referral System: Turn fans into promoters
  • Email Marketing: Automated campaigns to your database
  • SMS Marketing: Last-minute show promotions
  • Social Media Integration: Seamless sharing tools

Revenue Optimization

  • Dynamic Pricing: Early bird and surge pricing options
  • Promo Codes: Track marketing campaign effectiveness
  • Upsells & Add-ons: Parking, merchandise, VIP upgrades
  • Analytics Dashboard: Real-time sales insights

Streamline Your Venue Operations

Complete Venue Management Solution

  • Door Management: Fast entry with mobile scanning
  • Age Verification: Built-in ID checking features
  • Staff Access: Role-based permissions
  • Financial Reporting: Detailed revenue breakdowns
  • Artist Settlements: Automated payment splits
  • 24/7 Support: Always available assistance

Perfect for All Types of Live Music Venues

  • Rock & Alternative Venues
  • Jazz Clubs
  • Live Music Bars
  • Concert Halls
  • Electronic Music Venues
  • Multi-Genre Spaces

Mobile-First Experience

For Your Fans

  • Mobile Tickets: Instant delivery, no printing needed
  • Digital Wallets: Apple & Google Wallet integration
  • Show Reminders: Automated notifications
  • Easy Transfers: Share tickets with friends

For Your Team

  • Entry Fairy App: Turn any phone into a scanner
  • Offline Mode: Works without internet
  • Real-Time Dashboard: Monitor sales anywhere
  • Guest List Management: VIP and comp tracking
Jorge Perdomo

Jorge Perdomo - Creator, The Fluffy Cloud

I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, helped me sell more tickets.

Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.

In the past I felt we had great promotion value on our digital ads, but it ended the moment people clicked to our ticketing site. With Ticket Fairy, the vibe we are pushing, the experience we are selling, is maintained throughout.

A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.

Pricing

All-inclusive ticket fees for paid tickets. FREE For free events!

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Fill Your Venue Every Night

Professional ticketing that drives sales and builds your audience

No setup fees or monthly subscriptions
Start selling tickets immediately
Full access to all features
Get Started

No credit card required


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Book a Demo Call

Book a demo call with one of our event technology experts to learn how Ticket Fairy can help you grow your event business.

45-Minute Video Call
Pick a Time That Works for You

Frequently Asked Questions

Live Music Venue Ticketing

How does your platform handle different venue configurations?

Our flexible venue management system allows you to create multiple configurations for your space. You can set up seated shows with reserved seating maps, general admission standing events, or hybrid configurations with VIP seated areas and GA floor space. Each event can have its own unique layout, and you can save templates for recurring show types. The system also handles table service for venues that offer dinner shows or bottle service.

Can artists have access to their ticket sales data?

Yes! We provide artist portal access where performers can view real-time ticket sales, demographics, and revenue data for their shows. You control what information they can see and can provide read-only access to sales reports, customer ZIP code data, and marketing effectiveness metrics. This transparency helps build trust with artists and assists them in planning their tours and marketing efforts.

How do you handle presales and fan club access?

Our platform supports multiple presale windows with unique access codes. You can set up artist presales, venue member presales, credit card presales, and more. Each presale can have its own inventory allocation, pricing, and time window. The system automatically manages the transition from presales to general on-sale, and you can track which presale codes are driving the most sales.

What integrations do you offer for live music venues?

We integrate with popular venue management tools including POS systems, CRM platforms, email marketing services, and accounting software. Our API allows custom integrations with your existing tech stack. We also offer integrations with artist management platforms, merchandise fulfillment services, and streaming platforms for hybrid live/virtual events. Our team will work with you to ensure seamless connectivity with your current systems.

Marketing & Sales

How effective is the referral marketing system for music venues?

Our referral system is particularly effective for live music venues, typically generating 15-30% of total ticket sales. Fans share events with friends who have similar music tastes, creating highly qualified traffic. You can incentivize sharing with rewards like merchandise discounts, VIP upgrades, or early access to future shows. The system tracks referral chains, showing you which fans are your best promoters and helping you build a community around your venue.

Can I sell merchandise and add-ons with tickets?

Absolutely! You can offer merchandise, parking passes, meet & greets, and any other add-ons during the ticket purchase process. Items can be limited quantity, linked to specific ticket types, or available to all attendees. The system handles inventory management, and you can fulfill merchandise at the venue or ship directly. This feature typically increases revenue per customer by 25-40%.

How does dynamic pricing work for concerts?

Our dynamic pricing tools let you automatically adjust ticket prices based on demand, time until show, or sales velocity. You can set up early bird pricing that increases as the event approaches, implement surge pricing when sales accelerate, or offer last-minute discounts to fill remaining capacity. All price changes can be scheduled in advance or triggered by specific conditions you define.

What analytics do you provide for understanding our audience?

Our analytics dashboard provides deep insights into your audience including geographic distribution, purchase patterns, music preferences based on event attendance, and customer lifetime value. You can see which marketing channels drive sales, track repeat attendance rates, and identify your most valuable customer segments. Export data for further analysis or integrate with your CRM for comprehensive audience understanding.

Operations & Support

How does the door scanning system work?

Our Entry Fairy app turns any iOS or Android device into a professional ticket scanner. Staff can scan QR codes on printed or mobile tickets, with instant validation and duplicate prevention. The app works offline, syncing data when connection is restored. You can set up multiple entry points, track entry flow in real-time, and manage re-entry policies. The system also handles will-call lists and guest list check-ins.

How quickly can we get set up for our first show?

Most venues can start selling tickets within 24-48 hours for basic general admission events. For venues requiring custom seat maps or complex configurations, allow 3-5 days. Our onboarding team provides hands-on setup assistance, staff training, and a launch checklist. We'll also do a test run before your first show to ensure everything works perfectly.

What support do you provide during shows?

We provide 24/7 support with priority response during your show hours. Our team can assist with technical issues, help manage last-minute changes, and support your door staff remotely. For high-profile shows, we offer dedicated support agents on standby. Most issues can be resolved within minutes, and our system is designed with redundancy to prevent disruptions.

How do artist settlements and financial reporting work?

Our platform automates artist settlements based on your deal terms. You can set up percentage splits, guarantee versus percentage deals, or fixed fees. The system calculates settlements including deductions for expenses if applicable. Detailed reports show gross sales, fees, taxes, and net amounts for both venue and artist. Payments can be processed automatically or require approval, with full audit trails for all transactions.