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Looking for the best ticketing platform for your events? Our detailed comparison of Tixr vs DICE reveals why Ticket Fairy surpasses both with superior marketing tools, flexible payment options, and comprehensive event management features—designed to help event organizers sell more tickets while maintaining complete control over their data and brand.
No setup fees or subscription required
When selecting a ticketing platform for your events, it's crucial to understand the strengths and limitations of each option. Tixr and DICE are both established players in the event ticketing space, but Ticket Fairy offers a comprehensive alternative with unique advantages that address the limitations of both platforms. Let's explore how these three platforms compare across key features that matter most to event organizers, promoters, and venues.
$300+ Million of Tickets Sold for Amazing Events All Over The World
Compare the key features of Tixr, DICE, and Ticket Fairy to find the ticketing platform that best suits your event's needs.
| Feature | Tixr | DICE | RECOMMENDED Ticket Fairy |
|---|---|---|---|
| Platform Control | Partial control with limitations | Limited app-based ecosystem | Complete control over events, ticketing & data |
| Ticket Types | Multiple types, limited seating options | Basic ticket types, no reserved seating | Multiple ticket types, VIP options & reserved seating |
| Marketing Tools | Basic promotional tools | Basic discovery features only | Referral system, email marketing & pre-registration |
| Customer Data | Partial data access | Limited customer data access | Full ownership of customer data |
| Ticket Transfers | Limited transfer options | Highly restricted transfers | Secure transfers with anti-scalping protection |
| Payouts | Scheduled payouts | Standard payment schedules | Daily payouts via Stripe |
| Analytics | Basic reporting tools | Basic sales reporting only | Comprehensive sales & marketing analytics |
| Payment Plans | Limited payment options | No payment plans | Flexible payment installments |
| Platform Access | Mobile + web-based ticketing | Mobile app only | Mobile + web-based ticketing |
| Custom Branding | Limited customization | Standard DICE branding only | Fully customizable branding |
| Reserved Seating | Basic seat mapping | No reserved seating | Advanced reserved seating with interactive maps |
| Integration Capabilities | Limited integrations | Minimal third-party integrations | Extensive API access & integrations |
| Funding Options | None | None | Ticket Fairy Capital for cash flow support |
Unlike Tixr and DICE, Ticket Fairy offers a unique advantage for event organizers: access to our cash flow funding solution. Ticket Fairy Capital provides upfront funding against future ticket sales, helping you cover production costs, marketing expenses, and venue deposits without waiting for ticket revenue to accumulate.
Let's look at the key features of Tixr, DICE, and Ticket Fairy in greater detail to understand how they serve the needs of different event organizers.
Ticket Fairy offers the most comprehensive marketing toolkit with a built-in referral system that incentivizes ticket buyers to promote your events, typically increasing sales by 15-25%. The platform also includes pre-registration campaigns, email marketing integration, and detailed tracking of marketing performance.
Tixr provides basic promotional tools including discount codes and limited social sharing features, but lacks the robust referral system and marketing analytics offered by Ticket Fairy.
DICE relies primarily on its discovery features within the app, but offers minimal marketing tools for organizers to actively promote their events and track performance.
Ticket Fairy gives event organizers full ownership and access to customer data, including comprehensive contact information, purchase history, and demographic details. This data can be exported and used for direct communication and future marketing campaigns.
Tixr provides access to customer data but with certain limitations on how it can be used and exported, creating potential barriers to building your own customer relationships.
DICE significantly restricts access to customer data, maintaining most of the customer relationship within their closed ecosystem rather than allowing organizers to develop direct relationships.
Ticket Fairy offers daily payouts via Stripe with transparent fee structures starting at just $2 per ticket. Organizers can choose whether to absorb fees or pass them to attendees, and the platform provides detailed financial reporting.
Tixr operates with scheduled payouts and a more rigid fee structure that offers less flexibility for organizers, especially smaller events.
DICE follows standard payment schedules that can delay access to your funds, potentially creating cash flow challenges for event production.
Ticket Fairy balances security with flexibility by offering secure ticket transfers with anti-scalping protections. Fans can legitimately transfer tickets when plans change, while organizers maintain control over resale parameters.
Tixr provides limited transfer options that can be restrictive for genuine fans who need to change plans but don't address scalping comprehensively.
DICE imposes highly restricted transfers that can frustrate legitimate ticket holders who need to transfer tickets, potentially leading to empty seats and negative customer experiences.
Ticket Fairy offers both mobile and web-based ticketing with dynamic QR codes for security while also providing email delivery and print options for maximum accessibility across all customer preferences.
Tixr similarly provides both mobile and web access, though with less emphasis on print options for those who prefer physical tickets.
DICE is limited to mobile app access only, creating potential barriers for customers who prefer web-based purchasing or those without compatible smartphones.
"We switched from Tixr to Ticket Fairy because we needed stronger marketing tools and more control over our customer data. The referral system alone increased our ticket sales by 22%, and we now have direct relationships with our attendees. The ability to fully brand our ticketing experience has also been invaluable for our events."
"After using DICE for several years, we moved to Ticket Fairy because we needed more flexibility with ticket types and payment options. Their reserved seating capabilities and payment plans have dramatically improved our conversion rates for premium tickets. We also love having full access to our customer data, which we never had with DICE."
"The comprehensive analytics from Ticket Fairy has transformed how we plan our events. After switching from Tixr, we can finally see detailed insights on audience demographics, purchasing behavior, and marketing performance. This data-driven approach has helped us optimize our pricing strategy and marketing spend, resulting in better attendance and higher revenue."
Ticket Fairy offers a more transparent and flexible fee structure than both Tixr and DICE. Our fees start at just $2 per ticket with no setup costs or subscriptions. Unlike Tixr and DICE, which have more rigid pricing models, Ticket Fairy gives you the option to either absorb these fees or pass them along to your attendees. This flexibility allows you to create a pricing strategy that works best for your specific event and audience. Additionally, Ticket Fairy's daily payouts via Stripe give you quicker access to your funds, improving cash flow compared to the scheduled payment structures of Tixr and DICE.
Ticket Fairy provides significantly more comprehensive marketing tools than both Tixr and DICE. While Tixr offers basic promotional capabilities and DICE primarily relies on its in-app discovery features, Ticket Fairy includes a powerful referral system that typically increases sales by 15-25% through incentivized social sharing. The platform also offers pre-registration campaigns to build anticipation, email marketing integration for direct communication, targeted promotion tools for special offers, and detailed marketing analytics to track performance. These robust marketing features help you not only sell more tickets but also understand which strategies are most effective for your specific audience.
Customer data access varies significantly between the three platforms. Ticket Fairy provides the most comprehensive access, giving you full ownership of your customer data with complete export capabilities for contact information, purchase history, demographics, and behavior patterns. This allows you to build direct relationships with your audience and create targeted marketing campaigns. Tixr offers partial access to customer data but with certain limitations on usage and exports. DICE is the most restrictive, maintaining most customer data within their closed ecosystem and providing very limited access to organizers. This difference is crucial for event organizers who want to develop long-term relationships with their audience and understand their customer base better.
Ticket Fairy offers the most balanced approach to ticket transfers among the three platforms. Unlike DICE's highly restricted transfer policy that can frustrate legitimate ticket holders who need to change plans, and Tixr's limited transfer options, Ticket Fairy provides secure transfer mechanisms with effective anti-scalping protections. This means fans can legitimately transfer tickets when necessary while event organizers maintain control over transfer and resale parameters. Ticket Fairy's system includes ID verification options and controlled resale marketplaces when needed, creating a better experience for fans without compromising event integrity. This approach typically results in fewer empty seats and more positive customer experiences than the more restrictive policies of DICE and Tixr.
Transitioning from either Tixr or DICE to Ticket Fairy is straightforward with our dedicated migration support. Our team will help you set up your account, configure your events, and optimize your ticketing strategy to leverage Ticket Fairy's full capabilities. We provide comprehensive training and assist with data migration where possible. While DICE's closed ecosystem can make customer data migration challenging, we have proven strategies to help you rebuild your audience database quickly. Many event organizers find they can create their first event and start selling tickets on our platform in just minutes. We also offer guidance on communicating the platform change to your audience, ensuring a smooth transition for both you and your customers.
Analytics capabilities vary significantly across these platforms. Ticket Fairy offers the most comprehensive analytics suite with real-time sales tracking, detailed breakdowns by ticket type and promotional code, audience demographics analysis, geographic distribution mapping, marketing performance metrics, referral program tracking, and predictive attendance forecasting. Tixr provides basic reporting tools with limited demographic and marketing insights. DICE offers the most basic sales reporting with minimal audience insights or marketing analytics. These differences in analytics capabilities directly impact your ability to make data-driven decisions about pricing, marketing strategies, and event planning. Ticket Fairy's robust analytics help you understand not just how many tickets you're selling, but why and to whom, enabling more strategic event management.
Ticket Fairy offers several unique features that neither Tixr nor DICE provide:
These features provide significant advantages for event organizers looking to maximize ticket sales, improve cash flow, and create better customer experiences.
Both Ticket Fairy and Tixr offer comprehensive mobile and web-based ticketing options, giving customers flexibility in how they purchase and access tickets. Ticket Fairy provides dynamic QR codes for secure mobile ticketing while also offering email delivery and print options for those who prefer physical tickets. Tixr similarly supports both mobile and web access but places less emphasis on print options.
DICE, by contrast, is exclusively mobile app-based, requiring customers to download their app to purchase and access tickets. This mobile-only approach can create barriers for customers who prefer web-based purchasing or those without compatible smartphones. If your audience includes demographics less comfortable with mobile-only solutions or areas with limited smartphone penetration, Ticket Fairy or Tixr would be more accessible options. For maximum flexibility and accessibility across all customer preferences, Ticket Fairy's comprehensive approach to both mobile and web ticketing provides the best solution.
Ticket Fairy provides the most comprehensive international support among the three platforms. We offer multi-currency support with localized payment methods across numerous countries, simplified international tax handling, and multilingual capabilities for both the ticketing interface and customer support. Our platform supports region-specific payment methods and complies with local regulations in each market we serve.
Tixr offers some international capabilities but with more limited currency options and region-specific payment methods. DICE has expanded internationally but still maintains a more standardized approach that doesn't fully adapt to local market needs and preferences.
For event organizers operating across multiple countries or targeting international audiences, Ticket Fairy's robust global infrastructure provides significant advantages in creating seamless purchasing experiences regardless of the customer's location. Our international capabilities are particularly valuable for festival organizers, touring artists, and global event brands looking to maintain consistent ticketing experiences across different markets.
Each platform has different strengths for various event types:
Ticket Fairy excels across all event categories:
Tixr performs adequately for:
DICE is primarily designed for:
Ticket Fairy provides the most versatile platform that scales from intimate venues to major festivals with specific features tailored to each event type's unique requirements.
The level and quality of customer support varies significantly between the three platforms:
Ticket Fairy provides the most comprehensive support with dedicated account managers for personalized assistance, responsive technical support available through multiple channels, marketing assistance to optimize your event promotions, on-site support options for major events, and detailed documentation with training sessions. Our support team consists of music industry professionals who understand the unique challenges of venues, promoters, and festivals.
Tixr offers standard support channels but typically lacks the personalized approach and industry expertise of Ticket Fairy's support team. Response times can vary depending on your event size and account status.
DICE provides more limited support options primarily through standardized channels, with less personalization and industry-specific guidance. Their focus on the mobile app ecosystem can sometimes limit the support available for complex event management needs.
For event organizers who value hands-on support and guidance from industry experts, Ticket Fairy's comprehensive support approach provides significant advantages, especially for more complex events or those requiring specialized assistance.
Yes! Ticket Fairy operates globally and offers localized solutions in many countries:
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