Events at Brisbane, Brisbane

What is Brisbane Entertainment Centre?

The Brisbane Entertainment Centre (often abbreviated as BEC) is a large multi-purpose indoor arena located in the Brisbane suburb of Boondall, Queensland. It has a maximum capacity of around 13,000 fans for concerts (with about 11,000 in fully seated configurations), making it the largest indoor live entertainment venue in Brisbane and one of the biggest in Australia. Opened in 1986, this arena was originally built by the Brisbane City Council as part of the city’s bid for the 1992 Olympic Games. Over the decades it has become an iconic venue in the local scene, known for hosting everything from international music superstars and blockbuster family shows to top-level sports events.

Notable Features: The Brisbane Entertainment Centre is renowned for its versatile design and sizeable audience bowl. The arena can be configured in multiple ways – from a full-scale end-stage concert setting to “in-the-round” shows or more intimate half-arena setups for smaller events. This flexibility means it’s used for a wide variety of event types. The venue also includes an adjacent indoor sports hall and function spaces, but its main claim to fame is as the go-to arena for major concerts and events in Queensland’s capital. Some unique touches reflect its history: for example, a bronze statue of basketball legend Leroy Loggins stands on-site, commemorating the Centre’s sports heritage, and one of the women’s restrooms (Door 6) is playfully dedicated to pop star P!nk – the best-selling solo artist in the venue’s history – after she performed a record number of shows in 2009. Such details highlight the special place the BEC holds in Brisbane’s entertainment story.

Events and Importance: The Brisbane Entertainment Centre regularly hosts large-scale concerts spanning all genres – rock, pop, hip-hop, country, and more – featuring global touring artists who might otherwise skip Brisbane if not for a venue of this size. It’s also been the site of ice shows like Disney on Ice, classical spectaculars, comedy tours, and family events. In the sports arena, the BEC has seen championship basketball games and netball finals (it was home court for the Brisbane Bullets NBL team at various times and for the Queensland Firebirds netball team before they moved to a dedicated venue). Culturally, this Centre matters because it put Brisbane on the map for big live events – locals often reminisce about seeing their first major concert here. Its ability to draw huge crowds has had a positive economic impact on surrounding businesses and has cemented Brisbane’s reputation as a city that can support world-class entertainment.

Events and Shows at Brisbane Entertainment Centre

Current and Upcoming Events: The BEC’s calendar is consistently packed with a mix of concerts, sporting clashes, and special events. In recent years (2023–2025), the venue has welcomed international music stars from every corner of the globe. For example, pop and rock icons like James Blunt and indie artists like Jelly Roll have shows scheduled in late 2025, while earlier in the year African giant Burna Boy brought Afrobeats to the arena. Major touring acts across genres typically include chart-topping singers, legendary rock bands, heavy metal tours, K-pop groups, and even classical crossover performers. Fans can expect big production values – it’s common to see elaborate stage setups, huge video screens, and advanced lighting rigs for these arena shows. Besides music, comedy superstars and illusionists occasionally book the Centre, taking advantage of its large capacity to entertain thousands at once.

Past Highlights and Legendary Shows: Over nearly four decades, Brisbane Entertainment Centre has hosted some truly legendary performances. In the late 1980s, megastars like Michael Jackson played multiple sold-out nights here, thrilling Brisbane audiences on world tours that might otherwise only visit Sydney or Melbourne. In the 2000s and 2010s, artists such as P!nk (who famously sold out a record number of dates in one tour), Taylor Swift, Ed Sheeran, and Beyoncé have all taken the BEC stage, creating memorable moments for fans. It’s not just music – the venue was also home to the filming of the popular 1990s TV series “Gladiators,” converting the arena into an elaborate obstacle course. Sporting history was made here as well: the Brisbane Bullets clinched National Basketball League championships on this very court in the late ‘80s, with one game in 1990 setting an Australian basketball attendance record at the time (over 13,000 fans in the arena). These historic events contribute to the venue’s legendary reputation.

Types of Events and Frequency: Concerts remain the mainstay at BEC, especially during tour seasons (typically the Australian summer and spring see many international tours). You can expect a major concert every few weeks on average, though it varies – some months will have multiple events back-to-back. In between concerts, you might find a mix of other shows: family-friendly spectacles like Cirque du Soleil or Disney on Ice often make annual stops, usually during school holiday periods. The arena also occasionally transforms for one-off special events like professional wrestling (in 2025, a globally televised wrestling event took place here, marking the first time that promotion held a show outside North America). On the sports front, while the Bullets and other teams now use smaller venues for regular games, they sometimes return to BEC for high-demand matches or finals, and multi-sport events or exhibitions find a home here from time to time. Essentially, the Brisbane Entertainment Centre’s schedule is diverse – if it’s a big event and needs a big crowd, chances are it can happen here.

Tickets and Typical Pricing: Ticket prices at the Brisbane Entertainment Centre vary widely depending on the event. For example, local sporting or family events might start from around $40–$50 for entry-level seats, whereas international concert tours could range anywhere from roughly $80 for upper-bowl seats to $150+ for prime floor or lower-bowl tickets. Premium experiences (such as VIP packages or meet-and-greet add-ons offered by some artists) can cost several hundred dollars. The venue doesn’t set these prices – they’re determined by the event promoters and artists – but generally speaking, you can find options at different price points to suit your budget. With such a broad array of performances, there’s something happening year-round. Fans should keep an eye on announcements, as popular concerts at BEC (especially big-name acts) tend to sell out very quickly, sometimes within minutes of tickets going on sale.

Special and Recurring Events: While Brisbane Entertainment Centre isn’t tied to a single annual festival or event, some happenings have become regular fixtures. For instance, during certain years the venue has hosted the Supanova Pop Culture Expo – turning the arena into a convention floor filled with fans of comics, gaming, and pop culture. Occasionally, large-scale charity or community events take place here, leveraging the big space for fundraisers or cultural festivals. During the holiday season, you might find special Christmas concerts or New Year’s Eve extravaganzas if an organizer decides to use the arena. And whenever Brisbane’s citywide arts festival or major tourism events occur, BEC sometimes complements them by scheduling international artists touring at the same time. In essence, the venue’s programming reflects Brisbane’s status as a growing, dynamic city: whether it’s a one-night-only show by a legendary performer or a multi-day sporting championship, if it’s happening at BEC it’s bound to be a significant event drawing fans from across Queensland (and often from other states as well).

Getting Tickets

Where to Buy and Ticket Release: Tickets for Brisbane Entertainment Centre events are sold through authorized outlets – typically online via the venue’s official ticketing partner or in person at the arena’s box office. The safest way to purchase is to follow links from the Brisbane Entertainment Centre’s official website or from the artist/event promoter’s announcements, which will direct you to the legitimate ticket provider. Tickets usually go on sale as soon as an event is announced or during a scheduled on-sale date/time (for big tours, promoters often publicize a specific on-sale date, often at 9am on a chosen day). It’s wise to be prepared right when tickets are released, as popular shows at the BEC can sell out extremely fast. Signing up for artist fan clubs or the venue’s mailing list can sometimes get you access to presales a day or two early, which is a great strategy for in-demand concerts.

Pricing and Fees: When planning your purchase, note that advertised ticket prices typically don’t include service fees. On top of the base price, there may be booking fees or handling charges added by the ticketing agency. These fees can add around 5-10% on top of the ticket, so budget a little extra. The price of tickets ranges widely: a major international artist’s tour might have tickets from under $100 (for upper-tier seating) up to a couple of hundred dollars for premium floor sections or VIP experiences. In contrast, a child-friendly show or local sports event might be priced more modestly. Always double-check whether the ticket you’re buying is general admission (standing) or reserved seating, as this will affect your experience. The online purchase process will usually indicate the section, row, and seat, or clearly mark a ticket as “GA Standing”.

Box Office and Last-Minute Tickets: The Brisbane Entertainment Centre has a ticket box office on-site, which is open on event days (and limited hours on weekdays for advance sales). If an event isn’t sold out, you can purchase tickets directly at the box office right up until show time – this can be useful for last-minute decisions to attend. However, for popular shows, it’s risky to rely on door sales as they could be fully booked in advance. One tip: if you missed out on an initial sale, keep an eye out for additional ticket releases. Sometimes extra seats are released closer to the event date (for instance, production hold seats or sightline seats might open up once the stage configuration is set). Also, the official ticketing platform may offer a resale service where fans who can’t attend can resell tickets at face value; this is a safer route than buying from scalpers. Be cautious about third-party ticket resellers – the venue’s policy is to honor only valid tickets from authorized sources, and they explicitly warn that tickets bought through unofficial resellers at inflated prices can be canceled or refused at the door. In short, buy smart: use official channels, plan ahead for big events, and don’t pay more than you need to from unauthorized sellers.

Timing and Entry: Once you have your ticket, be mindful of timing on the event day. Doors at Brisbane Entertainment Centre typically open about 60 to 90 minutes before the show is scheduled to start (the exact door time will often be printed on your ticket or noted on the event page). If you want to catch opening acts or simply get settled without rushing, aim to arrive shortly after doors open. For general admission floor tickets, arriving early is even more important if you want a prime spot close to the stage – dedicated fans sometimes line up hours in advance outside the venue for the very front “barrier” position. The venue staff will organize queues and wristbands for GA entry to keep it fair. As long as you have a valid, scannable ticket (physical or on your mobile device), the entry process should be smooth: security will scan your ticket at the turnstiles and you’re in!

Best Seats and Viewing Areas

Seating Layout Overview: Brisbane Entertainment Centre’s seating is divided into a main tiered seating bowl surrounding the arena floor. Think of it like an oval or circular bowl of seats around a central floor space. For end-stage concerts (the most common layout), the stage is set up at one end of the arena floor. In this setup, floor tickets directly in front of the stage can either be general admission standing or temporary reserved seating, depending on the event. Rising around the floor are the permanent seating sections – generally categorized into lower and upper levels. There aren’t multiple stacked balconies as in some theaters; instead it’s one continuous slope of seating that starts near the floor and extends upward. The lower portions of these sections are closer to the action, while higher rows sit further back and elevated. Seat blocks are numbered by “Door” or section numbers – for example, you might enter at Door 3 or Door 7 which corresponds to a seating area. The venue provides detailed seating charts for each event layout, but broadly, you can picture the arena as having floor, lower bowl, and upper bowl areas wrapping around.

Best Seats for Concerts: The “best” seat can be subjective depending on what you value – being as close as possible, having the best sound, or getting a full panoramic view. If your priority is being near your favorite artist, floor standing (if available) or the first few rows of seating sections nearest the stage are the winners. Many fans love the floor general admission because you can’t get closer than the front row against the stage barricade; that’s where the energy is highest (be prepared to stand for the entire show and be in a dense crowd though). For a balanced experience with great sound and a clear view, consider seats in the lower bowl, centered to the stage. For instance, sections near the middle of the arena (facing the stage head-on) or slightly towards one side can give an excellent vantage point – you’ll be raised enough to see over the standing crowd and still feel close. In fact, some audiophiles say the sweet spot in any arena is near the sound mixing desk on the floor or equivalent elevation, because that’s where the sound is calibrated; at BEC, the mixing desk for concerts is usually mid-floor, so a seat in lower stands directly opposite the stage (about halfway back) often provides very well-balanced audio.

VIP and Special Sections: For certain concerts and shows, there may be VIP sections or premium seating options. These aren’t permanent fixtures but arranged by event. Examples include VIP standing areas right in front of the stage (sometimes a portion of the floor is partitioned as a “VIP pit” for fan club or upgraded ticket holders), or reserved front-row seating that comes with merchandise and lounge access as part of a VIP package. The Brisbane Entertainment Centre itself also has corporate hospitality suites and lounges at the mid-level of the arena; if you’re attending via a corporate ticket or a special experience, you might find yourself in one of the suites that overlook the floor from above the lower bowl. These offer a more private viewing area and often include food and drink service. However, they are typically only accessible if you have those specific tickets – they’re not on sale to general public for most events. In terms of general seating, all standard seats are cushioned fold-down style arena chairs. The comfort is decent for the duration of a show, though if you’re very tall you might find legroom a bit tight (common in older arenas like this).

Areas to Consider or Avoid: When choosing seats, keep a few things in mind. Seats directly to the side of the stage (on the extreme ends of the arena’s sides) can sometimes be “side view” or restricted if the stage production has a back or tall equipment – these are usually sold with a warning if views are obstructed. If you’re attending a production “in the round” (where the stage is center-floor), then side sections are fine and in fact being closer to the middle is ideal. For end-stage concerts, seats in the very uppermost rows at the back of the arena (opposite the stage) will be farthest from the performers; you’ll still see the big picture and any large video screens, but faces will be tiny. Those top-back seats are budget-friendly, just know you’re trading proximity for price. The acoustics in Brisbane Entertainment Centre are generally good across the venue, but like most arenas, bass can echo a bit in the highest corners when it’s an extremely loud show – not a deal-breaker, but something to note if you’re an audiophile. If you have kids or shorter folks in your group, floor standing might not be ideal unless you’re able to get very close to front – otherwise, a tiered seat ensures no tall person will block the view entirely. Also, for family shows like ice-skating or motocross events, being a little higher up (lower or mid-tier) is usually better as it gives a full view of the arena floor action. Lastly, one insider tip: if you snag seats near an aisle in the lower bowl, you might have easier in-and-out for concessions or restroom breaks, but during a show people will occasionally be walking up and down; if you prefer zero distractions, a middle seat in a row could actually be better. Overall, the Brisbane Entertainment Centre was designed with unobstructed sightlines, so virtually every seat in the house can see the main stage – it’s mostly a matter of how close and at what angle.

Getting to Brisbane Entertainment Centre

Location and Address: The Brisbane Entertainment Centre is located at 1 Melaleuca Drive, Boondall, QLD 4034. This is about 16 kilometers north of Brisbane’s Central Business District (roughly a 20-30 minute drive depending on traffic). It’s also approximately 8 kilometers southwest of Brisbane Airport. The venue sits in a relatively spacious area near the Boondall Wetlands, bordered by major roads like the Gateway Motorway. Despite being outside the downtown core, it’s quite easy to reach by car thanks to these arterial roads. You’ll notice road signage for the Entertainment Centre (often labeled “Entertainment Centre” or “Boondall Entertainment Centre”) on highways and local streets leading to it.

Driving and Parking: Driving is a common way to get to BEC, especially for locals from around Greater Brisbane or those coming down from the Sunshine Coast. If you’re driving from Brisbane city, a typical route is to take Gympie Road or Sandgate Road north and connect to the Gateway Motorway toward Boondall – the venue is just off the motorway (exit near Boondall). For those coming from the Gold Coast or south of Brisbane, the Gateway Motorway provides a direct northbound route over the Brisbane bridges toward the venue. It’s wise to leave plenty of time before the show when driving, as congestion can build up on approach roads, particularly as thousands of cars funnel into the Centre grounds close to show time. Once you arrive, there is ample on-site parking – approximately 4,000 car spaces across multiple parking lots on the venue grounds. Parking is well-organized by attendants who will guide you to an available spot. The current parking fee is $18.00 per vehicle (as of mid-2020s), payable by card upon entry (note: the venue has gone cashless, so have a credit/debit card ready for the parking fee). Motorcycles and scooters are charged the same rate and also have designated areas to park. There’s an area for charter buses or coaches to park free if you’re coming with a group on a bus. When entering, if you are just dropping someone off, let the attendants know – there is a short-term drop-off zone within the grounds so you don’t have to pay just to unload passengers (they’ll direct you to the drop-off area, typically inside near one of the carpark entrances).

Traffic and Parking Tips: On very busy nights, the car parks can fill up, but 4,000 spots usually accommodate the crowd since many people carpool or use public transport. The parking lots are large open-air areas surrounding the arena – remember to note which lot or landmark you parked near (it’s easy to forget in the dark after the show when rows of cars look similar). After the event, be prepared for a bit of patience getting out of the parking area; with thousands of attendees leaving simultaneously, there will be a queue of cars. It often takes 30-45 minutes to fully clear the parking lots after a sold-out concert. Some locals suggest hanging back a little – for instance, waiting 15 minutes before heading to your car, or taking your time to buy merchandise or grab a last-minute snack – to allow the rush to subside. The venue staff do a decent job directing traffic flow out to the main roads, but it can still bottleneck. If you’re in a rush to leave, try to park nearer an exit if possible (arriving early often means you might actually park a bit farther in since they fill from front, ironically those who arrive a tad later might end up closer to the exit). In any case, factor the exit time into your post-show plans, especially if you have to catch a late-night connection or babysitter deadlines.

Public Transportation – Train: For those not driving, public transport is a convenient alternative. The primary recommended public transit option for Brisbane Entertainment Centre is the train. Queensland Rail operates the CityTrain network, and the closest station is Boondall Station on the Shorncliffe line. Boondall Station is about a 600-meter walk from the venue – typically less than 10 minutes along pedestrian paths. This is a level walk and crowds will generally all head the same way, so it feels safe with so many people around. If you’re coming from Brisbane CBD, you can catch a Shorncliffe line train from central city stations (like Central or Roma Street); on event nights Queensland Rail often schedules additional services or makes sure there are trains to handle the outbound crowd. A direct train ride from the city to Boondall might take around 25 minutes. Do check the timetable for the return trip if the event ends late – trains usually still run at night, but the frequency might be lower and the last trains on some lines (if you need to transfer after reaching the city) could be a consideration. Often, for big events, the rail authority will run special later services or at least hold the last regular service until the crowd boards, but it’s best to verify on the day. Using the train avoids the parking lot traffic and cost, which many concert-goers appreciate. Just be ready for a crowded platform after the show; thousands of people could be catching the same train, so you might have to wait as trains fill up. It’s organized (station staff are usually present) and safe, but expect a little wait time to get on a train leaving Boondall.

Public Transportation – Bus: Bus services directly to the Entertainment Centre are limited. There aren’t dedicated shuttle buses provided by the venue or city for most events (unlike some stadiums) except on rare occasions. However, there are a few regular Brisbane City Council bus routes that pass through or near Boondall. These typically run along Sandgate Road or through suburban areas. If you plan to use a bus, you’ll need to check the journey using the TransLink journey planner or similar to find a route from your location. Keep in mind at late night when shows finish (10:30–11:00pm), many local bus routes may have stopped service or be very infrequent, so the train is generally a more reliable public transit option for return travel. Some event organizers occasionally arrange charter buses from certain points (for example, a concert promoter might have a bus package from the Gold Coast or Sunshine Coast to BEC), but those are very event-specific and would be advertised separately if available.

Rideshare and Taxi: Rideshare services (such as Uber and others) and taxis are another popular means of getting to and from BEC, especially for those who don’t want to drive but also don’t live conveniently near a train line. The venue has a dedicated rideshare pick-up/drop-off area located in Carpark 5 on the grounds. If you plan to rideshare, it’s a good idea to instruct your driver to follow the event signage or staff directions to that area – this keeps things orderly and safety is better than getting dropped on the busy road outside. After the show, rideshare demand will be high, so you might face surge pricing or a waiting time; having a designated zone helps drivers find their passengers amid the crowd. For taxis, there is an on-site taxi rank (usually near the main entrance or a central point in the parking area) with a queue system and a supervisor to help. Taxis tend to line up there towards the end of the night, so even if you didn’t pre-book one, you can usually hop in the taxi line and get a cab as they come through. It’s worth noting that with the volume of people, both taxis and rideshare cars will be part of the overall traffic leaving the venue, so you will still likely experience some wait as vehicles crawl out to the main roads. Patience is key, but at least you’ll be sitting and on your way home without having to drive yourself.

Walking or Cycling: Because the Entertainment Centre is in a suburban area surrounded by highways and wetlands, it’s not a typical “walkable” destination from other attractions (aside from the train station as mentioned). You won’t find many people walking from long distances – most will come via vehicle or train. However, if you’re a local who lives in nearby neighborhoods like Boondall, Sandgate, or Nudgee, you might consider walking or biking. There are footpaths and it’s certainly possible to walk from areas within a couple of kilometers. Cycling could be an option too – the Boondall Wetlands bikeway is not far. If you do bike, look for any bike racks or ask staff where bikes can be secured (the venue doesn’t explicitly advertise bicycle facilities, so it may be ad-hoc, like locking to a fence). Keep in mind after an event ends at night, the roads will be very busy with traffic, so take care if you’re on foot or bike and use the designated pedestrian routes.

What to Expect Inside

Entry and Security Procedures: When you arrive at Brisbane Entertainment Centre and head towards the entrances, you’ll first encounter the security check. The venue has implemented enhanced security in recent years, which includes bag inspections and metal detector wanding for all patrons. This means you should factor in a few extra minutes to pass through security – it generally moves quickly, but at peak entry time (just when doors open or right before the headline act) lines can form. To make it smoother, avoid bringing large bags (in fact, bags larger than about the size of an A4 sheet of paper are not allowed inside). A small handbag or clear stadium bag is fine; anything too big will be turned away or you’ll be asked to cloak it at the cloakroom. Security also enforces the prohibited items policy – no outside alcohol, no weapons/sharp objects, no glass bottles, and typically no professional cameras or recording devices. After the security screening, you’ll proceed to the ticket scanning. All tickets are scanned electronically – you can use a mobile phone e-ticket or a printed ticket. Each ticket will have a Door number on it, which corresponds to a specific entrance into the seating bowl. Friendly ushers are stationed around to guide you to the correct door and section. If you have floor general admission, you might receive a wristband at the entry (this is often done to manage re-entry to the floor area – don’t remove that wristband or you might not be allowed back to the floor if you step out). Overall, entry is well-organized; even with big crowds, the staff at BEC are experienced in getting everyone in safely and efficiently.

Atmosphere and Ambiance: Inside the Brisbane Entertainment Centre, you’ll find a classic arena atmosphere. The concourse (main level walkway) circles around the entire venue, giving access to seating sections, restrooms, and concessions. On a show night, this concourse is full of excited chatter and the aroma of popcorn or sizzling snacks from the food stalls. The design of the building is functional rather than flashy – remember, it’s an ’80s era arena – but it’s clean, well-maintained, and there are high ceilings and open spaces on the concourse that make it easy to navigate even when it’s crowded. Many visitors comment that the vibe at BEC events is electric: Brisbane crowds are known to be very enthusiastic. By the time you get to your seat and the lights dim for the performance, expect a roar of applause and energy from thousands of people around you. Acoustically, the venue handles amplified sound well for an arena, and large events will have a full concert-grade sound system brought in, so you’ll definitely feel the music. One thing to note: because it’s fully indoors and air-conditioned, you won’t have to worry about weather or heat from outside. In fact, on a hot Queensland day, stepping into the cool air of the arena is a relief. Conversely, if you’re attending in winter, the indoor climate is comfortable and protected from wind or rain. The lights and big screens add to the spectacle – for concerts, expect impressive light shows painting the crowds, and for sporting events, the central scoreboard and screens (if installed for that event) will display live action and replays.

Food and Drink Options: There are plenty of food and beverage outlets inside the Brisbane Entertainment Centre, scattered around the main concourse level. The offerings are similar to what you’d find at many large arenas or stadiums. You can grab classics like hot dogs, meat pies (an Australian arena staple), burgers, chicken strips, and slices of pizza. For a lighter snack, there are kiosks with popcorn, candy, chips, and ice creams. Vegetarian options have improved over the years – you might find veggie burger options or at least hot chips (fries) and salads available. On the beverage front, both non-alcoholic and alcoholic drinks are sold. Soft drink and bottled water are at every stand (note: if you buy a bottled drink, they typically remove the cap upon purchase as a safety policy). For alcoholic beverages, there are bars serving beer, wine, and sometimes mixed drinks. You’ll need valid photo ID to buy alcohol and there are restrictions: per Queensland law and venue policy, intoxicated patrons won’t be served, and there may be drink limits (for example, maximum of four alcoholic drinks per purchase, and sometimes later in the night this limit reduces). All drinks may need to be poured into plastic cups – occasionally for some shows, the venue enforces a “full decant” policy which means even your water bottle has to be poured into a cup at purchase or entry. Prices for food and drinks are on the higher side, as expected at a venue: anticipate something like $5 for a bottle of water, $8-10 for soda, $10+ for a beer, and food items ranging from $5 for a snack to around $15 for a more substantial meal (like a burger and chips). It’s worth eating a meal beforehand if you want to save money, but if you come hungry or fancy a treat, the convenience is there.

Merchandise and Souvenirs: If you’re attending a concert or entertainment show, you’ll likely find merchandise stands inside selling artist or event memorabilia. Typically, the main merch booths are located in the foyer or just inside the main entrances on the concourse. Here you can buy T-shirts, posters, programs, and other goodies related to the performer. It’s often a hot spot before the show and immediately after – lines can get long, especially for really popular acts. If you’re keen on getting specific merchandise, arriving early is a good plan, or you can sometimes purchase during the support act to avoid the post-show rush. The venue itself doesn’t have a generic gift shop, but sometimes for family events like Disney on Ice there will be pop-up stands selling themed merchandise (light-up toys, etc.). Keep in mind it’s cashless, so bring a card for any purchases.

Facilities and Amenities: The Centre provides all the necessary amenities you’d expect. Restrooms are plentiful on the concourse – in fact, one of the fun bits of trivia is the aforementioned “P!nk Ladies” restroom, named after singer P!nk, near Door 6. This doesn’t change the function (it’s a normal ladies’ toilet area) but it’s a quirky detail that shows the venue’s character. Generally, restroom lines can get long, particularly the women’s, during intermissions or right after a show ends, so plan accordingly. If you need a restroom mid-event, it’s best to go during quieter moments to avoid queues. For parents, there is a parents’ room (baby care facility) on the Main Concourse level 2, opposite Door 8, where you can tend to infants in a quieter space with changing tables and seating – a big plus for families with little ones. The venue is accessible, with elevators available for those who need to reach upper areas without using stairs (you can ask staff if you have mobility issues and they will direct you to lifts). First aid rooms are on-site as well – medical staff (1300 Medics) are present at every public event. The main first aid stations are opposite Door 3 and Door 12 on the concourse, with another on level 1, and you can easily find help if you or someone in your party feels unwell; just notify the nearest staff member and they’ll assist.

Coat Check and Storage: Brisbane Entertainment Centre offers a cloakroom service for certain items. While they don’t generally advertise a formal coat check for every jacket or bag, they do have an external cloakroom area (located adjacent to the box office in the front forecourt) where you can check in prams/strollers and any bulky items that aren’t allowed inside. Prams are not permitted in the seating areas for safety and space reasons, so parents should be prepared to leave the stroller at the cloakroom and carry the child or use a soft baby carrier (the venue allows soft wearable baby carriers that won’t block other people’s view). The cloakroom can also hold large bags or items that were not allowed through security. There usually isn’t a fee for basic item check (especially for strollers), but it’s attended so your items are kept securely until you retrieve them post-show. If you know you’ll need this service (for example, bringing a motorcycle helmet, large backpack, etc.), it’s wise to arrive a bit early to allow time to drop off those items.

Cell Service and Connectivity: Mobile phone reception inside the Entertainment Centre is generally good for all major carriers. The building isn’t so large or reinforced as to block signals completely, though with many thousands of people all in one spot, the networks can get slow during a packed event – like when everyone is trying to send a text or post a video at the same time. As of now, the venue does not offer public Wi-Fi for attendees, so you will be relying on your cellular data if you need to connect. Plan accordingly if you want to share live updates on social media – it should work, but maybe not as fast as usual due to the crowd. If you need to arrange pickups or check train times online after the show, you can still do so on your phone, just give it a moment if it’s lagging. In terms of using your phone during events, the venue’s policy allows smartphones for personal photos and videos (unless an artist has a specific no-phone rule, which is rare and would be announced). Just be considerate of those around you – don’t hold up your device in a way that blocks someone’s view for too long.

Accessibility Inside: For guests with disabilities or those requiring assistance, the Brisbane Entertainment Centre is equipped to ensure a comfortable experience. There are dedicated accessible seating areas in various sections (typically on the concourse level or lower level so that wheelchairs do not have to be carried up stairs). When set up for events, these spots provide good sightlines and companions can usually sit alongside. If you have booked accessible seating, you’ll enter through designated turnstiles that are wheelchair-friendly. The venue’s staff are very helpful – there are ushers and security who can direct you to ramps or elevators. Accessible restrooms are available on all levels as well. Additionally, the venue participates in the Companion Card program – meaning if a patron with a severe disability requires a carer, the carer can get a complimentary ticket (but this must be arranged in advance through the Accessibility booking line). It’s recommended to reach out to the venue ahead of time if you need any special accommodations (for example, if you’re hearing-impaired and might benefit from an assistive listening device or have any other special needs). They strive to accommodate requests so that all fans can enjoy the show.

Before and After the Show

Pre-Show Dining and Drinks: One thing to know about the Brisbane Entertainment Centre’s location: it isn’t in a bustling entertainment district with lots of restaurants right next door. Boondall is a suburban area, so unlike a downtown venue, you won’t step out of the arena to find dozens of bars or eateries on the same block. Many attendees plan to eat and drink before heading to the show, either at home or in neighborhoods en route. If you’re coming from Brisbane city or Fortitude Valley, those areas are rich with dining options (everything from casual pubs to fine dining), and you can have dinner there and then travel to the venue. If you prefer to grab something closer to Boondall, there are a few local spots: for example, the Bracken Ridge Tavern (a short drive away) is a popular pub that sometimes runs shuttle buses for big events, and the nearby suburbs of Nundah or Chermside have shopping center dining precincts (Chermside Shopping Centre has a food court and restaurants, about a 15-minute drive south of BEC). Keep an eye on the clock though – you don’t want to miss the start of the show due to a delayed meal. It’s often recommended to arrive early at the venue and perhaps just eat from the on-site concessions if time is tight.

Post-Show Plans: After the show ends (most concerts at BEC wrap up around 10:30pm to 11:00pm due to noise curfews and scheduling), you might want to continue your night out – however, given the suburban locale, most people will hop back in their cars or onto the train to head elsewhere. If you’re looking for late-night bites or drinks after, you’ll likely need to go back into the city or Fortitude Valley, where bars and eateries stay open late. Brisbane’s city center is about 20-25 minutes by car without traffic at that hour, or around 30 minutes by train. If you’re using rideshare, you could even set your destination to a nightlife spot in the Valley or City on the way home. Within immediate proximity of the venue itself, there’s not much open late (no 24-hour diners right outside or anything of that sort). One tip: some concert-goers will tailgate a little in the parking lot – not with a barbecue, but simply hang around their car chatting, letting traffic die down while maybe having some bottled water or snacks they left in the car. This can be a relaxed way to let the crowds thin out. Just remember that the parking lot will eventually need to close, and obviously no alcohol is allowed to be consumed there (drink driving laws apply strictly).

Accommodation Nearby: If you’re visiting from out of town or just want to stay overnight in the area to avoid a long drive back, there are a few accommodation options not far from BEC. The closest hotel is about 2–3 km away (a short drive) – for example, there’s a well-known local hotel in Boondall (Brisbane International Virginia) that often hosts guests attending shows; they even sometimes offer shuttle service to the Entertainment Centre because they know their clientele. Additionally, hotels around the Brisbane Airport (around 8-10 km from the venue) are an option – the airport precinct has a couple of nice hotels and it’s a quick highway drive to Boondall from there. Staying in those will put you closer than going all the way back to the city, and you can easily taxi or rideshare to the concert. However, the majority of visitors still choose to stay in central Brisbane for the broader experience, especially if they’re making a fun trip out of it. Downtown and Fortitude Valley hotels give you access to all the other attractions and only require a short commute to the event. Plan according to your preferences – if the convenience of being very close to BEC is most important, book early at one of the nearby suburban hotels as they do fill up on big event nights.

Timing Your Arrival: For most events, it’s recommended to arrive at the Brisbane Entertainment Centre at least 45 minutes to an hour before the scheduled start (even earlier if you have general admission standing tickets). This gives you buffer time to park or walk from the station, go through security, find your seats, and perhaps grab a drink or merchandise. If you cut it too close, you might miss part of the show – opening acts often start promptly. As a general guideline, if doors open at 6:30pm for a 8:00pm main act, being there by around 7:00pm will usually ensure you’re settled comfortably by showtime. On the other hand, you don’t necessarily need to be there the moment doors open unless you’re trying to get a front spot on the floor or avoid all queues. Just keep in mind that if everyone arrives 10 minutes before showtime, there will be bottlenecks at security and ticket scanning. The venue staff do their best to get folks in quickly, but it’s always better to be early and relaxed than late and in a rush.

Getting Home Safely: After an event, plan your journey home with the late hour in mind. If you drove, you may face the aforementioned delays leaving the car park, but once on the road the highways are usually clear late at night. If you took the train, check the schedule for the last train in your direction – the Shorncliffe line train should be there, but if you need to connect to, say, a different line or bus after reaching the city, know the time of the final service. Many concert-goers arrange for a friend or family member to pick them up, meeting at the drop-off/pick-up zone – this can actually be a smooth method if timed well (having your ride arrive 30 minutes after show end can work, as you’ll be out by then and some traffic will have moved). Rideshare apps will be busy; sometimes people walk a few blocks away from the venue to meet their ride to avoid the gridlock immediately around the centre – however, given the area’s roads, it’s usually best to just use the official rideshare area and wait your turn. The key is patience; everyone is trying to depart at once but the flow does clear out steadily. If you’re staying at a nearby hotel, lucky you – a short trip and you’re in bed or continuing your evening without much hassle. For those going further, maybe to the Gold Coast or Sunshine Coast after the show, consider booking a coach transfer or driving yourself rather than relying on public transport, due to the distance and late hour. Brisbane is generally a safe city, and Boondall itself is calm, so even late at night the biggest challenge you’ll face is logistical (transport) rather than any personal safety concern, especially with the large crowds around.

What Makes Brisbane Entertainment Centre Special

The Brisbane Entertainment Centre isn’t just another arena – it holds a special place in the hearts of artists and attendees alike due to its history and the experiences it has hosted. One unique aspect of the BEC is its legacy of record-breaking and personal touches. For example, international pop star P!nk has a noted affection for Brisbane audiences – during her massively successful tours, she played more shows at this venue than almost anywhere else, prompting the venue to honor her with a dedicated ladies’ bathroom in her name! It’s a lighthearted gesture, but it symbolizes the strong connection between performers and the venue. Many artists have remarked on the enthusiasm of Brisbane crowds at the Entertainment Centre; there’s a feeling of warmth and energy that performers remember. Over the years, some have even chosen Brisbane to kick off or wrap up their Australian tours, because they know the reception will be fantastic.

Architecturally, the BEC might not be as ultra-modern in appearance as newer arenas, but it was built to a world-class standard of its time and has been well-maintained. Its very construction was part of Brisbane’s coming-of-age on the world stage – being built for the Olympic bid and opening in 1986 with a grand ice skating event (Torvill and Dean’s performance) signaled that Brisbane was ready to host global events. That pioneering spirit carries on; the venue constantly adapts with new technology and improvements (for instance, upgrading lighting systems and sound capabilities to meet modern tour requirements). Culturally, it’s hard to overstate the impact of having a venue where local fans could finally see huge international acts live in their hometown – prior to the Entertainment Centre’s opening, Brisbane sometimes got bypassed by big tours. This arena changed that narrative, ensuring Queensland music and sports fans didn’t always have to fly down to Sydney or Melbourne for major events. For the community, it has provided employment, boosted local hospitality industries on event nights, and even served as an evacuation centre in rare emergency situations – truly a community asset beyond just entertainment.

There are also the countless personal memories that make it special. Ask any Brisbane local and they might tell you about “that amazing night at Boondall” – whether it was seeing a childhood idol live on stage, cheering on the Bullets to a championship win, or attending a first concert with their mates. Generations have passed through its doors. The venue’s Hall of Fame, so to speak, includes virtually every big name you can think of: from rock legends like AC/DC and The Rolling Stones, pop sensations like Justin Bieber and Kylie Minogue, to cultural phenomena like Oprah’s Australian tour (yes, she filmed a TV special there!). This diversity of events means the Brisbane Entertainment Centre has touched all segments of the community. In sum, what makes it special is a combination of its rich history, its role as a gateway for world-class entertainment in Queensland, and the emotional resonance it has fostered among those who have laughed, cheered, and sung their hearts out under its roof.

Practical Tips for Your Visit

• Plan for Security: To speed up entry, travel light. Bring only essential items – a small bag no larger than A4 size – and be prepared to have it checked. Leave prohibited items (like outside food, professional cameras, or large umbrellas) at home. Everyone goes through a security screening with metal detectors, so empty your pockets of metal objects beforehand for a smoother process.
• Accessibility Considerations: If you or someone in your group has mobility issues or other special needs, arrange accessible seating in advance. The venue has wheelchair-accessible sections and toilets, and offers a free companion ticket for eligible Companion Card holders (when booked properly ahead of time). Accessible parking is available close to the entrance for cars with disability permits – just display your permit and staff will direct you. Reach out to the venue’s accessibility service well before the event to ensure all accommodations are in place.
• Arrive Early (but Not Too Early): Aim to arrive with time to spare – about 1 hour before showtime is a good rule of thumb. This gives you leeway to park or walk from the station, clear security, use restrooms, and find your seats without rushing. If you have general admission standing tickets, arriving even earlier can be important for a good spot (sometimes dedicated fans arrive several hours early to queue). However, if you show up extremely early when gates aren’t open yet, keep in mind you’ll be waiting outside (in Queensland heat or rain), since the doors won’t open until the designated time.
• Dress and Comfort: Wear comfortable clothing and footwear. You’ll likely be doing a fair bit of walking from the car or train and within the venue, and possibly standing during the event if it’s high-energy. The venue is air-conditioned – generally kept at a pleasant temperature – but with a crowd, it can warm up. Layers are a good idea: maybe bring a light jacket if you get cold easily, but something you can tie around your waist if you warm up. And don’t forget, footwear is required (no bare feet allowed), so keep those shoes on!
• Cashless Venue: Remember that Brisbane Entertainment Centre is a completely cashless venue. This means for parking, food, drinks, and merchandise, you must use a credit or debit card (or phone pay app). There are no ATMs on site, so come prepared with a payment card. This speeds up service and is safer, but it can catch visitors off-guard if they expected to use cash.
• Food and Hydration: You’re allowed to bring one sealed bottle of water (up to 600mL) per person into the Centre, which is great for staying hydrated without immediately buying drinks. You cannot bring outside food, so eat beforehand if you don’t plan to purchase snacks inside. If you do need a meal at the arena, lines are usually shortest right when doors open or during the performance (between acts) – the longest queues are usually immediately before the headliner and during intermission, so time your food runs accordingly.
• During the Show: Make the most of your experience! Stand up, dance and sing if it’s a concert – it’s generally expected and part of the fun (in seated sections, people will usually still stand for big numbers). If you prefer to remain seated and just watch, you can do that too, but be aware the crowd energy is part of the atmosphere here. Photography with phones is typically allowed (no flash), but avoid using tablets or large devices that block others’ view. Filming small clips as memory is usually fine, but recording entire performances or using professional camera gear is not permitted.
• Ear Protection for Sensitive Ears: If you’re bringing young children or you know you’re sensitive to loud music, consider bringing a pair of earplugs or sound-muffling headphones (especially for kids). The acoustics are good but volume at concerts can be very high. Staff sometimes hand out earplugs upon request (particularly for children at loud events), but it’s best to bring your own just in case.
• Post-Event Exiting: When the show’s over and you head out, ensure you have all your belongings. It’s easy to leave a jumper or a poster under the seat in the excitement. The staff often hold found items at lost and found, but retrieval can be a hassle if you’re already on your way home. If you cloaked any items (like a pram or bag), don’t forget to pick them up at the cloakroom on your way out (hang onto your claim ticket). As mentioned earlier, expect some delays leaving the area. It can be helpful to use the restroom right after the show ends (lines will form, but it beats sitting in a car in traffic if you’re just going to be waiting anyway). And take your time walking back to the train or car – there’s no need to sprint out; the trains will accommodate everyone and the car parks empty out methodically. Patience is your friend in making the end of the night as stress-free as the rest of it.
• Stay Updated: Finally, keep an eye on official communications for your specific event. Sometimes there are last-minute changes – for instance, a support act set time adjustment, or an update that a show will have an intermission, or special rules (occasionally certain artists request a no-phone policy or have strict no re-entry rules). These updates might be emailed to ticket holders or posted on the venue’s social media or website in the lead-up. Having the latest info will ensure you’re on top of any special instructions or surprises for the event you’re attending. By following these tips and preparing a bit, you’ll set yourself up for a smooth, enjoyable visit to the Brisbane Entertainment Centre, creating great memories of your own.