About Smash Palace
Smash Palace is Gisborne’s legendary live-music bar and venue, housed in a converted mechanics garage on 24 Banks Street in the Awapuni industrial area www.ticketfairy.com . Opened in 1990 by winemaker Phil Parker, the space began as a winery and cellar door but soon became famous for its wild Kiwiana style and live shows. Visitors first notice the full-sized DC-3 aeroplane suspended over the outdoor courtyard stage – one of the venue’s signature features. A vintage Morris Minor “floats” at the front gate and every wall inside is papered with old concert posters, road signs, guitars and vintage beer signs, making Smash feel like a scrap-yard meets pub-gallery. There’s even a flame-gilded pizza oven, a papier-mâché dinosaur, and a carved kiwi to surprise newcomers www.ticketfairy.com . Under successive owners it has kept that same quirky, rebellious charm – from Parker’s “roadhouse dive” era to today. In 2017 Smash Palace was voted New Zealand’s Best Live Music Venue www.ticketfairy.com , reflecting its status as “one of the most iconic venues in Aotearoa” . For over three decades it has been a gathering place for Gisborne locals and touring bands alike, celebrated for its friendly atmosphere and love of music www.ticketfairy.com .
Events and Programming
Smash Palace hosts live music and events almost nightly, with a mix of local, national and occasional international acts. You’ll find everything from rock, punk, reggae and blues bands to electronic DJs and even surf or funk nights – reflecting the eclectic tastes of the East Coast scene www.ticketfairy.com . Major touring acts who have played Smash include Kiwi stars like Gin Wigmore, Jordan Luck (of The Exponents) and Jon Toogood (of Shihad) www.ticketfairy.com , as well as reggae legends (UK’s Black Slate) and dance labels (NZ’s Mt Eden Dubstep). Many events are rooted in local culture: weekly staples include a 50-voice pub choir every Tuesday evening and the ever-popular “Build-A-Band” jamming session on Thursday nights . The bar also runs a 200-member “Handle Club” which meets weekly for a jackpot draw (see below). In summer Smash throws outdoor dance parties and festivals in the courtyard under the plane – for example the boogie-down Smash Summer Sesh runs intensive house and techno sessions across two stages. The venue often hosts after-parties for regional festivals or commemorative nights (a recent special was a Tool & Rob Zombie tribute show). Recurring events include affordable student-friendly Friday early-evening gigs, often 7–10pm fundraisers or indie dance nights www.ticketfairy.com .
Ticket prices at Smash Palace tend to be modest. Most live shows charge around NZ$15–25 on the door www.ticketfairy.com , and many community gigs are strictly cash-only (you’ll see listings note “cash-only door sales” for smaller events www.ticketfairy.com ). Larger touring bands or multi-act events (like regional reggae or electronic lineups) might cost $30–50, sometimes with early-bird discounts. Many nights have no advance box-office at all and patrons simply pay as they enter. In general, Smash’s calendar is updated regularly, and fans keep an eye on local event listings (and Smash’s own announcements) for upcoming shows and door-opening times. There are no age limits on the building itself (it operates as a public bar) but individual events can be 18+; always check event notices or call ahead if you’re bringing younger teens. All sales policies (advance sale, online tickets, door, etc.) vary by gig, so the best strategy is to buy early when pre-sales open (often a few weeks out) and have cash on hand for any walk-up nights www.ticketfairy.com .
Tickets and Booking
Tickets for Smash Palace events are usually sold through official channels and local ticket outlets, as well as sometimes directly at the venue on the day of the show. There is no fixed box office – many gigs simply sell door-tickets on arrival. Smaller live shows often advertise “$15 on the door” (cash only) www.ticketfairy.com , while bigger touring groups may offer presale via online platforms (without linking, think diaspora Kiwi connectors). It’s wise to book early for headline acts, as Smash is intimate and can sell out — check the venue’s social updates or sign up for local gig newsletters once shows are announced. If tickets go on sale, they typically appear weeks before the date. For walk-up shows, arrive by opening time to avoid queues (doors usually open 30–60 minutes before the advertised start). Pricing tiers are straightforward: general admission is the norm, sometimes with a cheaper advance price (often about $10 off) if announced. Smash also hosts its own events (summer seshes, schoolies parties, etc.) with special booking details announced on its channels. Remember that some events are cash-only at the door www.ticketfairy.com , so always have some cash on hand even if you find presales or use card online.
Seating and Layout
The main indoor area of Smash Palace feels like a rustic, converted pub with a gig vibe. It’s built on one level: you enter into a long bar and lounge space that flows into the performance area. The stage is at one end, and the crowd stands or dances on polished concrete. Official capacity is about 230 standing , or about 50 if a seated setup is arranged (for acoustic or low-key shows). There are no “theatre” seats – most nights are general admission. Instead, see yourself fanning out across the floor, leaning on the long bar or coolers, or grabbing one of the scattered couches and high tables along the sidelines. Front-row access is easy: people often claim any front-stage stools or floor perches they see. If you want the clearest sound and view, standing near the stage is usually best – the live sound is loud and energetic straight on, though it does echo a bit off the corrugated iron roof and walls www.ticketfairy.com . Alternatively, the far corners and spaces behind tall potted plants provide shade and a more chatting-friendly volume (but at the cost of some sound quality). Tastefully, the whole pub is filled with booths and tables so one can also perch anywhere; you won’t find club-style assigned seats or fancy VIP balconies here. In practice, laypeople mix freely: metal fans dance at the front, pub patrons sip drinks at tables, and it all melds together. The vibe is informal, and the layout encourages mingling – if you come with friends you can cluster at side couch areas, while people who like to rock can move to the middle. Acoustically, Smash Palace is honest. It uses a standard PA system and coloured stage lights. The small stage is well-lit with warm wash lamps and strings of festoon lights overhead (especially in the outdoor yard) www.ticketfairy.com . Because the floors and walls are bare concrete/metal, expect some reverb and an energetic, raw-sounding show. In short, the venue is about low-key intimacy rather than luxury comfort: you’ll be close to the action on your feet or on a tall stool, with no bad sightlines unless you’re way off to the very back by the toilets.
Getting There and Parking
Smash Palace is at 24 Banks Street, Gisborne (in the Awapuni area). It’s about 3 km west of the city centre – roughly a 5–10 minute drive or 40-minute walk along Frank Kitts Drive and Ormond Road. Note that Banks Street is in an industrial zone; look for Heartwood operations and other warehouses. The venue is easy to find via GPS, and visible from Gladstone Road once you turn onto Banks. On-street parking is limited due to the industrial setting. There is a gravel lot beside Smash Palace for patrons, but it can fill quickly on event nights. Licence-plate watchers say many locals carpool or arrive early to get a spot. During big shows, cars often spill onto adjacent streets; be mindful of private driveways. There used to be even a Smash-branded courtesy van operating from downtown at peak times – check if it’s running again for special events. Rideshare and taxis are popular for late-night runs: Uber and local taxi companies serve Gisborne 24/7, and pick-ups can happen on Banks Street or Gladstone Road outside the venue.
Public transport is limited for after-hours. Smarttravelers note that the GizzyBus city buses run only on weekdays (Monday–Friday 7am–5:15pm) and do not service the industrial area on weekends. There’s no weekend bus service into Awapuni, so plan accordingly if you’re relying on bus routes. The nearest weekday bus stops would be on Gladstone Road or Ormond, about a 10-minute walk away, but again no buses at night or weekends . In other words, for evenings and weekends you’ll likely need a car or taxi. If you’re driving, allow extra time after shows as many head out together. Some visitors even swing by nearby bottle shops afterwards (there’s an off-license attached to Smash and others on Gladstone Road) before cruising back. In summer months especially, Gulley Road and Gladstone can get busy after events, so patience helps.
Inside the Venue
When you step inside Smash Palace, expect a laid-back pub atmosphere full of character. The entrance leads straight to the bar, where bartenders serve local craft beers, ales from many NZ breweries, spirits and house cocktails. Smash doesn’t tie itself to one brewery – instead it keeps its “options broad” , so you’ll find rotating tap brews along with popular NZ lagers. Locals love grabbing pints or bottled cider here; smokers step out the back or to designated areas. In summer, the courtyard stage and festoon-lit sand-pit garden open up as an extension of the venue www.ticketfairy.com – perfect for enjoying fresh air and a drink between sets. The staff are generally friendly and casual; entry involves a quick ID check at busy shows. Security is present but relaxed – Smash is known as a safe, friendly place (patrons range from trades workers in boots to artsy students, all mixing together ). Except for checking age and general crowd control, there’s usually no lockdown or aggressive security to worry about. If you have tickets or a wristband, you walk in; if it’s sold out, there will be a line at the door.
As a bar, Smash has an off-licence selling bottles of beer and wine to take home, and you can buy from the bottle shop next door (or at the bar’s till). Food is an important part of the experience: on Fridays the venue transforms into an American-style burger joint (the “Yanky” diner night) with Kihini Catering cooking gourmet burgers and sides . Sundays feature a Mexican takeover with fresh tacos, burritos and margaritas . Every other night the pub kitchen offers bar snacks and the famed flame-grilled pizzas finished with a blowtorch – a Smash specialty recommended by reviewers . Vegans and vegetarians will find friendly options too (as the venue advertises plant-friendly food available). Restrooms are located on the side of the bar area; they’re functional rather than fancy, but cleaned regularly by staff. There is no formal coat-check or lockers – coat racks or leaning against booths are your options. Smash has basic Wi-Fi in the public areas, but it can get spotty during packed shows; many guests just use mobile data. Merchandise stands may appear during concerts (local bands often sell CDs/T-Shirts), but it’s all casual; don’t expect an official gift shop. The overall vibe inside is music-focused – you’ll likely dine/drink at the bar between sets and then drift closer to the stage when it’s time to rock.
Nearby Amenities
While Smash Palace itself has food and drink, there are several places nearby if you want a pre-show meal or post-gig drink out. The surrounding Awapuni area is mostly industrial, but a short drive or Uber ride (about 5 minutes) will take you to the city centre or Gladstone Road for more choices. For dinner before a show, options include local pubs and restaurants in central Gisborne: for example, the Twisted Olive (Mediterranean cuisine) and Zarda (street food) are around 10 minutes drive away, or 20–25 minutes on foot via Ormond Road and Gladstone. Closer in, the Wall in the Barn or Downtown Gourmet offer bar food and are about 5 minutes from Smash. If you just want coffee or pizza, the Gisborne Pizza Barn is near the city center. For drinks afterward, you could pop into bars on Gladstone Road (the Flying Rollerbarrel, and a local Brewhouse) – or simply continue at Smash’s own off-license bistro if events keep you out late.
Hotels are a few kilometres away in downtown Gisborne, so if you’re traveling from out of town it’s convenient to book there. Accomodation choices within 10 minutes drive include Boulevard Motor Lodge, The Oaks Hotel or the Fairlie Motor Lodge – all offer easy access to Smash via Gladstone or Paynters Road. There’s no lodging on Banks Street itself, so downtown or nearby residential areas like Kaiti are your best bets. Taxis and rideshares whisk people back to those hotels after midnight, and parking there is easier. Late-night dining or takeaway shops (Fish & Chips, kebabs) near Marine Parade open late too, in case you get hungry after a show. In short, while Smash is outside the main CBD, Gisborne’s central strip is close enough for pre- and post-event options.
What Makes This Venue Special
Smash Palace stands out for its unapologetic personality and history. Architecturally, it’s unlike any other New Zealand music venue: that DC-3 plane literally overhangs the beer garden, making the bar appear ready to take off at any moment www.ticketfairy.com . The décor is a treasure trove of Kiwiana and oddities – from the blown-glass beer chiller hanging from the ceiling to the “Roadhouse” feel of its dimly-lit rooms. Locals mention the huge outdoor sandpit under festoon lights as a highlight, and even a resident cat (Dash) roaming the bar area as part of the family. Culturally, Smash has been a spotlight for Gisborne’s music scene: it runs its own community radio station (Smash 107FM) and YouTube channel to boost local artists . It was one of the first venues in rural NZ to host regular live bands, and under late owner Darryl Monteith (2015–2024) it became a true hub – offering jam nights, festivals (like the East by Northeast pub fest) and a pub choir for everyone. Artists love the friendliness of Smash; many touring musicians comment that playing “under the DC-3” is a bucket-list moment. The venue’s legend grows each year as a rite of passage for Kiwi acts. In business terms, Smash also punches above its weight: in 2010 its owners reported surviving financial downturns by building a loyal local customer base (mill and factory workers) . Every review or travel write-up emphasizes how “nothing else like it in Gisborne” www.ticketfairy.com . In summary, Smash Palace matters because it’s a brick-and-mortar symbol of Gisborne pride – a place where generations have hung out, discovered music and shared wild stories. The eclectic fixtures and traditions (from the Handle Club jackpot draw on Wednesdays to the pub choir on Tuesdays) give Smash a character that visitors and locals remember long after they leave.
Visitor Tips and Information
For a smooth visit, plan ahead with these tips. First, note Smash Palace’s hours: they’re closed Monday, open mid-afternoon through the evening most days . Doors usually open around 4pm on weekdays/4pm Thursdays, 4pm Fridays, 3pm Saturdays, and 3pm Sundays , staying late into the night (often past midnight on weekends). Check the day’s schedule in advance to know when to arrive. There can be earlier “matinee” shows (especially on Saturdays) or evening gigs; on some nights the food service changes flavor (Friday’s Yanky burgers, Sunday’s Mexican specials) so you may want to arrive hungry!
Smash Palace is casual – there’s no formal dress code. Jeans, band T-shirts, leather jackets or even work boots are all fine. Just dress for the weather in the garden if it’s an outdoor session. Bring ear protection if you’re sensitive; the sound levels can be high (which fans love) and concerts are typically standing-room, so it can get loud. On a practical note: carry cash. Many smaller gigs are pay-at-door and some bars on site may prefer cash (especially at late shows) www.ticketfairy.com . However, most taps accept cards, and there’s an ATM in central Gisborne if needed. Be prepared for the usual pub policies: IDs (18+ on request, especially if buying alcohol), bag checks on busy nights, and no outside drinks or illegal substances. Smoking is only allowed in designated outdoor areas (the sandpit patio). Note that Smash has basic accessibility: the main floor is flat and at street level, but the stage is raised and there are no lifts (so wheelchair access to the stage itself isn’t possible). Some restroom stalls are small, so patrons with mobility needs should call ahead to see if any extra assistance or shuttle is available. By contrast, the courtyard garden is easy to roll into from the parking area. For families with older kids, check the event listing: some special matinee shows may allow under-18s, but most nighttime concerts will be listed as R18 (strictly adults) per New Zealand liquor laws.
Insider hint: handle membership. The Smash “Handle Club” (Wednesdays) is a local tradition – regulars sport ceramic mugs (“handles”) on shelves and a draw is held for a jackpot. If you visit on a Wednesday, enjoy joining the crowd but know you need to earn or buy a mug to play or win; it’s not open to random visitors that night. Also note that huge novelty: Smash has a backyard pizza oven. If you see Rome’s sign or hear the sizzle of Italian dough and a blowtorch, you’re in the right place – stay for one of their signature pizzas, which reviewers say is a must-try . Finally, if a gig is sold out online, try getting there 10–15 minutes before showtime – sometimes the door line moves faster than expected or a few tickets drop loose. Above all, arrive ready to mingle: this isn’t a sit-down theatre, it’s a community party. Say “Kia ora” (hello) to the people next to you, and you may just leave with new friends and a story about that plane overhead.
Frequently Asked Questions
What is the capacity of Smash Palace and how are seats arranged?
Smash Palace has two stages: an indoor pub area and an outdoor courtyard. Inside, capacity is about 230 standing or 50 if chairs are set up . Outdoors under the DC-3, it fits about 250 people (all general admission) . There are no fixed seats – events are mostly standing-room, with some bar stools and couches by the sides. For the best view, aim to stand near the stage or find a front bar stool.
How do I buy tickets for Smash Palace events?
Ticketing varies by event. For major shows and visiting bands, presales are usually announced weeks ahead (check local event listings or Smash’s announcements). For smaller gigs and regular nights, tickets might be at the door only. Smash often advertises “$15 on the door” and operates cash-only for some events www.ticketfairy.com . The safest approach is to buy early if online tickets are offered; otherwise plan to pay cash at the venue when you arrive.
Where do I park when attending Smash Palace?
Smash has a small on-site parking area (gravel lot next to the bar), but it can fill fast on busy nights. There’s some street parking on nearby Banks Street or Gladstone Road, though watch for industrial truck traffic. Many visitors carpool or arrive early to secure a spot. After shows, expect some traffic delay leaving. Rideshare services and taxis are a convenient alternative (Uber and local taxis serve Gisborne) to avoid parking hassles.
How can I get to Smash Palace by public transport?
Gisborne’s city buses (GizzyBus) only run weekdays from ~7am–5pm and don’t service weekends or late evenings . Because Smash Palace shows are usually evening or on weekends, public buses won’t help. The closest weekday stops would be on Gladstone or Ormond Road (a 10–15 minute walk), but there is no late-night bus. Most people arrive by car or taxi. Consider booking a rideshare or taxi ahead of time if you’re not driving.
Is Smash Palace wheelchair accessible?
The main floor of Smash Palace is on ground level with flat concrete, so the bar and seating areas are wheelchair-friendly. However, the stage is raised and there are no ramps up to it. Restrooms may not be fully accessible. It’s best to call ahead (the bar’s phone is listed on local guides) if you have specific accessibility needs or require assistance. Generally, most of the venue is easy to navigate, but the layout is that of an older repurposed pub without modern lift-access features.
Can I bring food or drink into Smash Palace?
No outside food or drink is allowed. Smash Palace serves its own food (burgers, pizza, Mexican, etc.) and alcoholic beverages, and they have an on-site off-licence for takeaways. Bringing alcohol from outside is not permitted by law. However, Smash does allow outside pizza deliveries to the pub (some concert-goers order in from local pizzerias). If you plan to eat, arrive early – peak times have a line for food. Smokers can step out to outdoor areas when needed.
What happens if the show at Smash Palace is sold out?
If a show is sold out, Smash typically does not oversell, so arriving after capacity may mean being turned away. However, occasionally a few tickets are released late or people leave early, so it can pay to line up around 30 minutes before doors. Sometimes local fans have tickets to sell at the door. Always check with the venue or the promoter in advance – they might open a waitlist or tell you to arrive early in case of no-shows. It’s safest to grab tickets as soon as they go on sale if it’s a high-demand act.
Are children allowed at Smash Palace?
Smash Palace is a licensed venue, so children are technically allowed in non-18+ events before 10pm, but most concerts are restricted to 18+. If you’re bringing minors, first check the specific event details (family-friendly shows like pub choir nights may welcome all ages). If in doubt, plan for adults only. Note that evening events often won’t admit anyone under 18, and ID is commonly checked at the door. For family outings, midday or early evening acoustic sessions (if scheduled) would be safe bets.
What are the age restrictions and ID policies?
All guests must have photo ID if they plan to drink alcohol. On most nights Smash Palace is 18+ because it’s a bar. For R18 shows, even non-drinking teens will not be admitted. Some special events (for example pub choir rehearsals) may allow teens under close supervision, but always double-check. The door staff will ask for IDs at any point, especially if anyone looks under 25. A valid NZ driver’s licence, passport or 18+ card is required whenever you order drinks.
What food and drink options are available on site?
Smash Palace has a full bar and kitchen. You’ll find local craft beers and mainstream lagers on tap, plus spirits and house cocktails. The kitchen serves bar snacks, and special theme nights: Fridays (the “Yanky” menu) feature gourmet burgers and sides ; Sundays bring Mexican food and margaritas . Every other night the usual pub grub includes Smash’s signature wood-fired pizzas (notably finished with a flame blowtorch) . There’s also an off-licence counter to buy bottles & beer to go. Veg-friendly items are often on the menu too. Eating early is smart – dinner rushes can slow service before peak showtime.
Are cameras or phones allowed inside?
Casual photography (phones or small cameras) is generally fine for personal use, but professional camera gear may be restricted by some performers. If you’re in the standing crowd, try to be mindful of others (no bright flashes if asked). For big acts, sometimes a photography pit is set up. There are no strict no-camera rules, but always respect the artist’s notices (or ask security if unsure). Filming a few clips on your phone for memories is common and accepted among the audience.
Does Smash Palace have coat check or lost & found?
Smash Palace does not have a formal coat check. During shows you can leave jackets or bags near the walls or under benches. Staff are around but it’s ultimately your own responsibility. If you lose something, check with the bar staff – on very rare occasions small items (phones, keys) are handed in. But don’t expect an official locker or cloakroom service.
