Events at Riverwood Downs, Monkerai

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Riverwood Downs phone number: +61 1800 809 772

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About Riverwood Downs

Riverwood Downs is a sprawling family-run mountain resort and event venue in the Monkerai Valley, Barrington Tops (near Stroud, NSW). Founded in 1980 by Chris and Val Hall, it has grown into a **multi-award-winning 750-acre** property on 5 km of river frontage (www.cvent.com) (riverwooddowns.com.au). Originally a family cattle farm, it quickly became a country campsite and rural retreat. An early landmark was hosting 30,000 people for the Tanelorn Music Festival in 1981 (riverwooddowns.com.au). That bush event inspired the Hall family to build the iconic rustic **Woolshed** by 1983 (riverwooddowns.com.au) – providing a weather-proof hall for dances and concerts. By 1989 Riverwood Downs had become NSW’s first four-star rural resort (riverwooddowns.com.au), adding a boutique guesthouse, restaurant (Barrington Bar & Grill) and conference facilities. Today the site combines natural beauty and history: tall mountain peaks, shaded river pools, abundant wildlife (including platypus) and starry night skies (riverwooddowns.com.au) (riverwooddowns.com.au). Guests often spot kookaburras and even a resident bird nicknamed “Chuckles” (the valley’s unofficial mascot) from the fences or on the owner’s hat (www.evepla.com). The resort’s relaxed country hospitality and on-site amenities (swimming pool, canoeing, tennis court, games room (riverwooddowns.com.au)) make it a notable destination. With multi-generation ownership and use of local trades, Riverwood has deep community roots and a reputation as a premier rural venue. Its **5-paw pet-friendly** rating (riverwooddowns.com.au) and multiple tourism awards attest to its unique character. Riverwood Downs offers diverse accommodations – from a luxurious 6-bedroom Riverview Homestead (with 5-star comforts and WiFi (riverwooddowns.com.au) (www.bigcountrycampout.com.au)) to budgie-brand cabins, spa suites, motel-style rooms, a large group bunkhouse, riverside campgrounds and self-contained cottages (riverwooddowns.com.au) (www.bigcountrycampout.com.au). In total there are around 34 boutique lodge rooms plus cabins and campsites, so capacities vary by setup. (The main function hall – the old Woolshed – can seat about 150–200 for dinners or theatre-style events (events10.com.au).) This variety, combined with its remote mountain setting, makes Riverwood Downs a notable gathering place on the MidCoast tourism map.

Events and Programming

Riverwood Downs is active year-round with a mix of music festivals, cultural events, family celebrations, conferences and private functions. The rolling lawns and woolshed hall host everything from country music weekends to electronic dance festivals. An annual highlight is the **Subsonic Music Festival** (decades-old boutique EDM fest), which returned in 2023 and 2024 after a brief hiatus (www.ticketfairy.com) (www.songkick.com). Subsonic brings national and international electro and techno acts (recent lineups included Crooked Colours, BARKAA and Jitwam (www.ticketfairy.com) (www.songkick.com)) and attracts thousands of young fans camping on-site. Each Subsonic typically runs three days in late spring (e.g. Dec 8–10, 2023) with wristband-only entry. Another recurring event is the country-themed **Big Country Campout** – an “intimate weekend” of live bush and country music under the stars (riverwooddowns.com.au). It offers family passes and 2 nights of included camping (riverwooddowns.com.au). Past country artists have been booked for this cozy adult-oriented fest; tickets (about A$222 for adults, A$162 for kids) cover the entire weekend of entertainment (www.bigcountrycampout.com.au). Upgrades are available (riverfront camping, cabins, etc) on top of that base ticket (www.bigcountrycampout.com.au). Other themed weekends have included Mothers’ Day lunches/dinners (with live music and banquet meals) (riverwooddowns.com.au) and holiday brunch events. Beyond public festivals, Riverwood Downs is well-known for weddings, reunions and corporate retreats. The venue can be booked “sole-use” for private events (riverwooddowns.com.au). During weekdays it often hosts company conferences and training camps (with full AV support and team-building facilities) (riverwooddowns.com.au). A licensed restaurant on-site means even midweek guests can enjoy catered dining. In short, Riverwood’s programming mixes ticketed music festivals and open events (priced from a couple of hundred dollars per person (www.ticketfairy.com) (www.bigcountrycampout.com.au)) with private functions and lodging packages. Recurring events (annual festivals or club retreats) and one-offs both occur; checking Riverwood’s “What’s On” calendar or newsletters helps fans catch the next live show. Ticket prices vary: for example, 3-day festival passes have ranged A$380–400 (www.ticketfairy.com), while smaller daytime shows or lunches may be under $100.

Tickets and Booking

Where to buy depends on the event. Riverwood’s official website and box office handle lodging and onsite events (like Mother’s Day dinners or weddings), while large festivals use partner ticket platforms. For example, the Subsonic festival sells passes through online platforms (often via Eventbrite) (www.subsonicmusic.com.au), and the Big Country Campout uses a dedicated booking link (riverwooddowns.com.au) (www.bigcountrycampout.com.au). Tickets typically go on sale months in advance. Early-bird deals or multi-day “first release” tickets are common for big fests, then final releases at higher prices (Subsonic’s 2023 general admission was roughly A$380–400 (www.ticketfairy.com)). Car-pass or camping fees may be extra – Subsonic required a separate ~$38 vehicle pass (www.ticketfairy.com). Popular events often sell out, so it helps to subscribe to the venue’s newsletter or follow its social pages. Some promoters also offer group discounts or coach packages (for instance, Subsonic sells shuttle-bus tickets from Sydney and Newcastle (www.subsonicmusic.com.au) (www.subsonicmusic.com.au)). For Riverwood’s own events, you can typically call the reservations team or use the online booking engine (often a Shopify/Rezdy system) to lock in both your event tickets and any needed cabins or camping spots in one go. In most cases, digital mobile tickets are accepted at the gate, and you’ll exchange those for a wristband or stamp to re-enter. At door sales are rare for big festivals, so plan ahead. Upgrades (like riverside camping vs. parkland camping, or cabin add-ons) are usually offered via the resort once a base ticket is held. Overall, book early for best prices and availability – especially for branded festivals and weekend events.

Seating and Layout

Riverwood Downs has a mix of open fields and indoor halls. The main indoor hall (called the Woolshed) is a spacious timber building with a raised stage, dance floor and dining area. It seats up to roughly **150 banquet-style** or **200 theatre-style** (events10.com.au), with rustic barn-chic ambience. There are no obstructions, so every seat can see the stage, making it ideal for concerts, weddings or conferences. Smaller indoor spaces include a private dining room (about 30 capacity) and meeting rooms (bookable for groups). Outside, the property’s rolling lawns slope gently toward the river. Outdoor stages are set up on grass clearings for festivals; here the “audience area” can hold thousands (paths radiate out from the stage). There is no fixed seating on the lawn – it’s mostly standing-room general admission with unmarked grassy observation spots. Many guests stake claim on the hill or bring chairs and picnic rugs for comfort. The ground is well-drained (Subsonic notes surprisingly “no dust” thanks to healthy grass (www.subsonicmusic.com.au)), but after rain it can be muddy in places, so wear appropriate shoes. Inside the resort complex, key buildings are set around a central courtyard by the river. The riverside Spa Cabins and Motel-style rooms sit near the pool, while timber Park Cabins edge into the bush. The new Homestead and cottage lodgings are a short walk away. If attending an event, the **best viewing spots** depend on your preference: front-and-centre up by the stage provides immersive sound, while the gentle grassy hill to the side offers a panoramic view (with a bit less bass in the ears). The area closest to the front is lively but louder; farther back (or on the riverbank) is more relaxed. If it’s an indoor function, any seat in the Woolshed has good lines of sight and sound. VIP or premium packages (when offered) may include reserved front tables or lounge areas near the stage. Generally, just avoid the back corners in the hall (these can be a bit echoey).

Getting There and Parking

Riverwood Downs is quite remote – plan to arrive by car. The address is **311 Upper Monkerai Road, Monkerai NSW 2415**; it sits between Stroud and Gloucester in the Karuah Valley. From Sydney or the south, take the M1/A43 north, turning onto the Pacific Highway past Newcastle, then the Bucketts Way (see site directions). Specifically, about 20 km north of Raymond Terrace, turn left onto Bucketts Way towards Stroud. Stay on Bucketts Way through Stroud and watch for the “Riverwood Downs” turn‐off on the left about 17 km later (riverwooddowns.com.au). The final 8 km is a gravel approach road signed for Riverwood (riverwooddowns.com.au). Driving time is roughly **2½–3½ hours** from Sydney (depending on traffic). From Newcastle, go north on the Pacific Highway to the same turn onto Bucketts Way (riverwooddowns.com.au). GPS can occasionally steer you wrong, so following these directions is safest. Parking at Riverwood is **ample and free on-site**. There are broad parking areas by the main lodge and event fields – often grass or gravel pads. For large festivals, parking is marshalled and may require a parking permit (e.g. Subsonic charge ~$38 per vehicle (www.ticketfairy.com)). Expect a short walk from your parking spot to the main venue entrance if the lots fill up (for big events they sometimes offer shuttle shuttles from overflow lots). Rideshare services (Uber/Taxi) can drop off at the gate, but coverage in the valley is spotty. The nearest towns for taxis are Gloucester (~30 km away) or Stroud (~15 km). Public transport is very limited – no train serves Monkerai, and local coaches stop in Stroud. If using a coach or train to Newcastle or Taree, you’d need to arrange a taxi or private transfer for the last stretch. During major events like Subsonic, organised festival buses run from Sydney and Newcastle (www.subsonicmusic.com.au) (www.subsonicmusic.com.au), which can be a convenient alternative to driving. In summary, **driving is the easiest and fastest way**. Once on-site, just follow signs to the car parks as directed by staff or volunteers.

Inside the Venue

The atmosphere inside Riverwood Downs is laid-back and country-rustic. When you arrive, you’ll enter through the main lodge reception area or event gate. For ticketed events, expect a quick entry routine – show your digital ticket to staff, get a wristband or stamp, and possibly a bag check. The dominant scent will be fresh pine, wood smoke and barbecue (usually fires are allowed on-site (riverwooddowns.com.au) (www.subsonicmusic.com.au)). Friendly staff and even some of the Hall family often circulate to welcome guests. Inside the main lodge you’ll find the **Barrington Bar & Grill** restaurant (licensed), which serves café-style breakfast, lunch and dinner (riverwooddowns.com.au). It’s open to both stayed guests and event-goers; menus feature hearty pub fare and local produce. Out on event days there may also be food trucks or market stalls selling snack foods (Subsonic lists multiple food vendors and water taps (www.subsonicmusic.com.au)). If you’re camping, remember it’s a BYO alcohol site, but note any “no glass” rules (most events ban glass bottles for safety) (riverwooddowns.com.au). The on-site shop sells basic supplies and Riverwood merchandise – and during special events (like the Mother’s Day dinner) the gift shop even offered discounts to guests (riverwooddowns.com.au). Restrooms are plentiful: there are flush toilets and hot showers at the amenity blocks near the campgrounds (you’ll likely use these if you’re camping (riverwooddowns.com.au)). Inside the Homestead and lodge facilities also have modern bathrooms. Keep in mind cell phone reception is limited (Telstra is best up here) (www.subsonicmusic.com.au); the site even provides a pay phone by the kiosk. Free Wi-Fi is available in common indoor areas and definitely in the new Homestead (www.bigcountrycampout.com.au), but don’t count on mobile data or Wi-Fi to work in the bush at night. Unique features include a rustic games room with pool/snooker tables (riverwooddowns.com.au) (riverwooddowns.com.au) and outdoor activities. Guests often go canoeing on the Karuah River (canoes can be rented at the lodge (riverwooddowns.com.au)), or swimming in either the river’s rock pools or the on-site pool. You can also roam the property’s walking trails. If you need anything (water refill, lost item, medical), the central lodge reception and kiosk are staffed during most event hours and lodge day use. There’s no formal coat-check – belongings are your own responsibility. Overall, plan to be self-sufficient: pack a daybag with sun protection, insect repellent, a refillable water bottle and any snacks, and keep valuables secured. The vibe is very casual – think “camping chic” or country-casual dress.

Nearby Amenities

Because Riverwood is in the bush, the nearest town of Stroud (15 km away) is your go-to for supplies and dining off-site. Stroud has a handful of pubs and shops: the **Central Hotel** (52 Cowper St) offers meals, a bar, basic accommodation and a bottle shop (www.subsonicmusic.com.au). The Stroud General Store (“Lucky 7”) and Stroud Road Liquor & General store provide fuel, groceries, take-away food and alcohol (www.subsonicmusic.com.au). For more options, drive another 15–20 km north to Gloucester. Gloucester has supermarkets, cafés, bakeries, hotels (pubs) and specialty stores. If you arrive early or want a pre-show dinner, a couple of good spots nearby include the Central Hotel in Stroud and the Gloucester Servicemen’s Club. There are also small local bakeries and cafés in Stroud for coffee and pies. (Tip: services can close by 8pm, so plan ahead.) For overnight stays off-site, Stroud’s Central Hotel has motel rooms, and Gloucester has motels and bed-&-breakfasts if Riverwood lodging is full. After events let out late, note that Stroud and Gloucester have limited public transport – you’d likely need to rely on a taxi or a pre-arranged shuttle to get home. Rideshare apps are patchy out here, so consider booking a return coach or driving together with friends.

What Makes This Venue Special

Riverwood Downs stands out for its **rugged charm and family story**. Unlike a city arena, it feels like a hidden wilderness retreat. The iconic red iron *Woolshed* (built 1983) gives events a memorable backdrop – imagine concerts in a big timber barn under fairy lights. The riverfront setting is legendary: there are named spots like “Platypus Point” where you can actually see platypus and native birds at dawn (riverwooddowns.com.au). The property’s mix of historic and new structures (original homestead, modern spa cabins, grand rural lodge) adds character. Cultural significance also comes from Riverwood’s origin: the Hall family literally built the venue from scratch, installing high-voltage power, roads and water lines to tame the frontier bush (riverwooddowns.com.au). Early 80s bush dances (on a flatbed trailer stage!) and the 1981 rock festival event laid a legacy that modern festival-goers still feel. Today it’s a piece of local lore — third-generation Hall family involvement keeps it personal. The kookaburra “Chuckles” greeting guests each morning is a fun local legend (www.evepla.com). These stories and the friendly, rural service (including a Five-Paw pet-friendly policy (riverwooddowns.com.au)) make artists and audiences feel at home here. Riverwood also has measurable community impact. It sources local produce and labor wherever possible, which keeps money in the Barrington Tops region (riverwooddowns.com.au). Local businesses benefit enormously when 2,000+ festival-goers pour into Stroud and Gloucester for supplies. The venue’s tourism awards (riverwooddowns.com.au) underscore its role in promoting rural NSW. It has hosted TV commercials and music videos, raising the area’s profile. Finally, there are famous moments only whispered about: the underground beats of Subsonic echoing in the mountain air, country legends performing around crackling campfires, and generations of families making memories by the riverside. All these – history, people, landscape and love of music – combine to give Riverwood Downs a personality that guests often say you “have to experience” in person.

Visitor Tips and Information

  • Accessibility: Most main areas (lodge, restaurant, woolshed) are on flat ground with ramps, and at least one lodge building has an accessible room. However, terrain is grassy and uneven in places. We recommend contacting Riverwood staff ahead if you need specific mobility aids. Service vehicles can drop off guests at venue entrances on request.
  • What to bring: This is an outdoors setting, so bring sturdy walking shoes for trails, a hat, sunglasses and sunscreen for daytime, and warm layers (it can cool off at night – August nights are ~7 °C (www.theweathernetwork.com)). In summer, insect repellent is essential. If camping, pack a flashlight, camping chairs, and a refillable water bottle. For festival events, ear plugs can help with loud music. Most cabins and rooms provide bedding; at the bunkhouse or cottage you’ll need a sleeping bag (linens are provided in spa cabins and motel rooms). Cash is handy for small purchases (ATMs are only in Stroud/Gloucester) and card payment is accepted at the bar and food vendors.
  • Arrival time: For concerts and events, gates are strict. Plan to arrive well before showtime. For example, big multi-day festivals often open campgrounds around mid-day (Subsonic opens Thursday at 11 am and Friday/Saturday at 8 am (www.subsonicmusic.com.au)). If you reach the gravel turn-off after dark, have a map or directions ready as GPS can be unreliable here (www.subsonicmusic.com.au) (riverwooddowns.com.au). During check-in, info kiosks distribute programs and answer questions. Weekday retreat arrivals can usually check in to lodging from mid-afternoon. Late arrival after dark should be coordinated with reception by phone in advance.
  • Parking and transport: Follow parking signs on arrival. There is no charge for parking, but space is first-come. Car stacking tightly is expected (park closely to fit everyone). If you’re sharing cars, remember one parking permit per vehicle for main events like Subsonic (www.ticketfairy.com). Rideshare or taxis drop off at reception or the main gate. Public bus service is extremely limited; if coming by train or bus, you’ll likely need a private transfer from Newcastle, Taree or Stroud. Organised shuttles or coach packages (especially for festival weeks) can be a stress-free option. (www.subsonicmusic.com.au) (www.subsonicmusic.com.au)
  • Age and tickets: Check event age rules. Nationwide festivals (Subsonic) are 18+ only (ra.co) for safety and licensing. Family-oriented events (Big Country Campout, Mother’s Day) allow children (often with cheaper child tickets) (riverwooddowns.com.au) (www.bigcountrycampout.com.au). Riverwood public dining and bar areas are typically all-ages; just note that the bar will stop serving alcohol by 11 pm at night unless event permits extend it.
  • Venue policies: No glass bottles on the lawns (the venue enforces a strict “no glass” policy at events (riverwooddowns.com.au)). Outside alcohol is generally allowed in campsites (BYO) but check each event’s rules on outside food/drink. Fireworks and drones are prohibited. Tents, gazebos or canopies must be freestanding (drive stakes with permission). Smoking is only in designated outdoor areas away from crowds. Follow all staff and signage – this is a farm environment, so please respect livestock and wildlife (keep gates closed, and don’t feed animals).
  • Food & drink: Besides the Bar & Grill, there are water taps around the site for refills (stall water is fine filtered). At festivals, many drink vendors sell bottled water, and ice is available for coolers. The on-site cafe and bar accept cards, as do most food trucks. Take advantage of the bonus like free mimosa or photo ops at special events (e.g. complimentary mimosa at Mother’s Day lunch (riverwooddowns.com.au)). If you have dietary needs, inform the kitchen at check-in – they often accommodate gluten-free or vegetarian requests if asked.
  • Common mistakes to avoid:
    • Overpacking boots: you likely won’t need heavy hiking gear unless exploring the national park beyond. But decent sneakers or boots are recommended over sandals for uneven ground.
    • Skipping cash: some smaller vendors or remote store might not take cards.
    • Not checking the weather: elevation can mean surprises – even in summer, frosty mornings happen. Keep a raincoat handy during the cooler months.
    • Ignoring quiet hours: If you’re camping or in the bunkhouse, be mindful of lights and noise at night so others can rest.
  • Dress code: Totally casual applies. For festivals, creative festival wear is common. For the Barrington Bar on any night, casual country or smart-casual is fine (leave the bare feet and muddy gear at the door). If attending a wedding or formal dinner at Riverwood, cocktail attire would be appropriate for the Woolshed dining function.

FAQ

What is the capacity of Riverwood Downs for events?

The main indoor hall (“Woolshed”) can seat around 150 people for dinner or up to 200 theater-style (events10.com.au). For outdoor events on the lawns, capacity is essentially unlimited by venue (festivals sometimes attract thousands). The resort offers about 300 beds^ in cabins, spa rooms, cottages and motel rooms combined, plus extensive camping space. Always check with organizers for official limits.

How can I buy tickets for events at Riverwood Downs?

Ticket sales depend on the event. Riverwood’s own site or residents handle lodge and dinner events (e.g. Mother’s Day lunch). Music festivals on-site (like Subsonic or Big Country Campout) sell tickets via partner websites (Eventbrite, festival-specific platforms or ticketing agents). Always check the official Riverwood or event promoter page for “Buy Tickets” links. Early booking is advised as popular events often sell out.

Where do I park at Riverwood Downs and is there a fee?

On-site parking is free and plentiful. Just enter through the main gate and follow signs or parking attendants to the nearest lots. During large festivals, parking is organized into fields, but again at no charge (you may need to show a car pass for big events (www.ticketfairy.com)). After parking, walk to the lodge or event area. Overflow parking is available on grass; vehicle speed is very slow, so watch out for pedestrians.

Is Riverwood Downs wheelchair accessible?

The main lodge, conference rooms and the Woolshed have ramp or flat access, and accessible restrooms are available in those areas. One of the newer buildings (the Homestead) has level floors and accessible features. However, outdoor areas (campgrounds, grassy fields) are uneven. If you require special assistance or specific ADA accommodations, it’s best to call ahead. Staff are generally very helpful with mobility support.

Can I bring my dog or pet to Riverwood Downs?

Yes – Riverwood prides itself on being pet-friendly. It was one of the first resorts to allow dogs everywhere and even earned a 5 Paw rating for pets (riverwooddowns.com.au). Most cabins and outdoor areas are pet-friendly (though pets are not allowed in the indoor restaurant unless in a carrier). Bring a leash for the property or use a pet-safe cabin. Always clean up after your pet; the friendly staff even provide water bowls for visiting dogs.

Are campfires allowed at Riverwood Downs?

Yes – campfires are allowed in designated fire rings on the campground. According to event info, campfires are explicitly permitted at the Big Country Campout (riverwooddowns.com.au). Always use the provided fire pits and don’t gather random wood. Be extremely careful with fire safety, especially in dry weather. If you bring camp chairs or cooking gear, you are welcome to sit around the campsite fire in the evenings.

Where is the nearest public transport stop?

Riverwood Downs is very remote. There is no direct train or local bus to Monkerai. The closest public stop is in Stroud on the Bucketts Way (Stroud General Store or Central Hotel) – several regional coaches stop there. From Stroud you would need a taxi for the ~17 km out to Riverwood. For major events, scheduled coach services often run from Sydney/Newcastle directly to the site (www.subsonicmusic.com.au). Otherwise, driving is the recommended way to reach Riverwood Downs.

What types of seating and viewing areas are available?

The Woolshed hall has standard seating and tables for indoor functions (up to ~150 banquet) (events10.com.au). Outdoors, all viewing is general admission: guests stand or sit on the grass. It’s best to bring a foldout chair or blanket if you want guaranteed comfort. The grassy hillside to the festival stage offers a waterproof sound experience (though it’s slightly sloped). VIP ticket holders (if any special runs) might get reserved seating near the stage, but otherwise first-come spots on the lawn are fair game.

What is the dress code at Riverwood Downs events?

Casual and comfortable-mostly. For daytime festivals, typical attire is outdoorsy or “festival casual” – think T-shirts, jeans or shorts, sunhats and rain jackets (weather can change). For evenings at the lodge, a nice casual outfit is fine; some people dress up a bit for the barrington bar’s dinner. If you’re attending a wedding or formal party at Riverwood, then cocktail or semi-formal wear is appropriate. But there is no strict code – no heels on grassy areas, and most guests wear boots or sneakers outdoors.

Are outside food and drink allowed?

For lodging guests, you can bring food into your cabin or camp and use on-site BBQs or kitchenettes. For ticketed events, each event has its own policy. Generally, outside **alcohol** is allowed in campsites (up to a person’s discretion), but many events ban glass bottles and all major festivals strictly enforce “no outside alcohol” inside the event perimeter. Outside **food** is usually allowed at camping sites, but once you’re inside the festival grounds, you typically buy food from vendor stalls.

Does Riverwood Downs offer a shuttle or transport within the venue?

Riverwood Downs is quite spread out, but no on-site shuttle is needed for most. All accommodations and major venues (restaurant, pool, halls) are within easy walking distance. If you have mobility issues or a large group gear, staff can sometimes arrange a golf-cart or staff vehicle for short hops. During big festivals they might offer shuttles from outlying parking to the site entrance, but parking is so close that it isn’t normally required.

What is the capacity and layout of indoor function rooms?

The main venue, the Timber Woolshed, is about 3200 sq ft (300 sqm) and can be arranged with tables or open seating (www.cvent.com) (events10.com.au). Its banquet arrangement seats ~150, theatre up to 200. A separate private dining room seats ~30. There is also an “Indoor Conference + Activity” building of similar size. For detailed layouts (where to sit, where the stage is), ask the event organizer, but generally any seat in the Woolshed offers a clear view of the performance area.

Is the resort weatherproof (rain policy)?

Riverwood Downs provides both indoor venues and covered areas, but outdoor events do depend on weather. The property’s motto is that weather “won’t dampen the fun” because it has substantial facilities: if it rains, concerts continue under tents or move into the Woolshed. The land drains quickly, but the grass can get slippery when wet. For camping, there are hot-shower amenities in covered blocks to warm up. Always bring rain gear – mountain weather changes fast. In winter, it can be quite cold (average August low 7 °C (www.theweathernetwork.com)), so dress warmly for evening events.

What are the busiest times of year at Riverwood Downs?

Summer months and holiday weekends are peak season, as the weather is best for camping and swimming. Particularly, late November–early December sees Subsonic festival; Easter and April can be busy with camps and weddings. The Hall family often schedules promotions or runs small concerts in summer and on special holidays (Mother’s/Father’s Day). School holiday periods fill the cabins too. Winter is quieter, though Riverwood still hosts events like winter getaways and concerts – in fact, some visitors prefer the snow-capped vistas in mid-winter.

Is there cell phone coverage or Wi-Fi throughout the property?

Cell coverage is limited and patchy across the site. Telstra generally works best (there are a few dead zones). The venue is famous for its natural setting, not connectivity – so don’t expect reliable 4G. There is complimentary Wi-Fi in some indoor areas (especially the new Homestead and main lodge (www.bigcountrycampout.com.au)) but the signal may not reach far outdoors. It’s wise to download directions, playlists or contacts beforehand. A pay phone by the kiosk provides a guaranteed line if you urgently need service (www.subsonicmusic.com.au).

What are the check-in/check-out times if I stay on-site?

Unless a special event package says otherwise, standard check-in is after 2 pm and check-out by 10 am for cabins, spa rooms and motel units. The park camping check-in is also usually around 2 pm (some events allow earlier entry with a special pass). You should check the exact schedule for your booking. Early-arrival fees may apply if you arrive well before official check-in. On event weekends, they might have extended front-desk hours to accommodate concert schedules.

Are there age restrictions for Riverwood’s public events?

It depends on the event. Family-friendly events at Riverwood (like Mother’s Day lunch or camping weekends) welcome children, often with special kids’ tickets (riverwooddowns.com.au) (www.bigcountrycampout.com.au). Nighttime concerts and electronic festivals are usually strictly 18+ (ID required) (ra.co). The resort itself, outside ticketed events, has no age restriction – families are common customers. Always check the event listing: if it’s 18+, it will be clearly advertised; otherwise assume kids are fine but supervise them near the river and stage areas.

Is there disabled parking or shuttle?

Yes, disabled parking spots (closest to the lodge) are available near the reception area. If you need drop-off, staff can arrange a vehicle to bring you right to the entrance of the hall or campsite. Because the terrain is somewhat uneven, guests with mobility needs should mention this in advance. Otherwise, a standard walk from any parking lot is about 100–200 m on compact gravel or grass – not usually arduous. No formal shuttle runs on-site, but with notice the team is very accommodating.

What currency is used for purchases?

Australia uses the Australian Dollar (AUD). The on-site restaurant and all vendors accept cash or EFTPOS cards (Visa/Mastercard). For festivals, food and drink tents generally accept plastic, but it’s wise to have a little cash for small vendors or tips. There is no currency exchange on site – the nearest ATM is in Stroud or Gloucester. If you’re visiting from overseas, it’s easiest to exchange or withdraw AUD before arriving at Riverwood Downs.