Free ticketing for event organizers.
You pay $0. Ticket buyers pay the fees. You keep 100% of the price you set.
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See what you receive on every sale
Pick your country and a ticket price. We’ll show what the buyer pays and what lands in your account.
Service fee covers the platform, payment processing, referral marketing and 24/7 support. Fees are tiered by ticket price, and the full breakdown is below.
How Pricing Works
Buyers pay the booking fee by default. It covers core ticketing and payment processing, or you can absorb it. Free events are free. Optional paid plans are separate. Get paid daily with Stripe or Xendit where available.
A ticket sells
Buyers pay one transparent fee at checkout. Nothing is deducted from your revenue.
You receive 100%
Your ticket price goes to you in full, with daily Stripe payouts.
Fee covers everything
Platform, processing, referral marketing engine and 24/7 support.
One fee. Everything covered.
See what's included in our single transparent service fee, and how it compares to other platforms.
What's Included in the Fee
- Payment processing (TF Pay, Stripe, Xendit, Razorpay)
- Built-in referral marketing
- Analytics & real-time reporting
- Mobile check-in & scanning
- 24/7 support + account manager
- Branded event pages & seat maps
How Our Fees Compare
Other platforms
- Per-ticket fee
- + service fee
- + processing fee
- + order fee
Ticket Fairy
- Core ticketing + processing
- Buyer pays by default
Full Pricing Breakdown
The buyer-paid service fee, broken down by region. Event organizers pay $0.
Transparent Pricing
No setup fees. No monthly costs. You keep 100% of ticket revenue.
How Our Pricing Works
Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.
Free tickets have no fees - completely free for both organizers and attendees
For tickets under US$20, there is a flat all-inclusive fee of US$2.00
For tickets from US$20 to US$99.99, our all-inclusive fee is 10% of the ticket price
For tickets from US$100 to US$249.99, our all-inclusive fee is 9% of the ticket price
For tickets from US$250 to US$499.99, our all-inclusive fee is 8% of the ticket price
For tickets from US$500 to US$999.99, our all-inclusive fee is 7% of the ticket price
For tickets from US$1,000 to US$1,999.99, our all-inclusive fee is 6% of the ticket price
For tickets US$2,000 and above, our all-inclusive fee is 5% of the ticket price
All paid tickets have a minimum fee of US$2.00. Our fees include payment processing.
All-Inclusive Pricing
Our fees include everything you need to run successful events
Core Features
- Unlimited events and tickets
- Mobile check-in app
- Real-time analytics dashboard
- Automated email confirmations
- Reserved seating (where applicable)
- Refund and exchange management
All Fees Include
- Platform usage and technology
- Payment processing for all major cards and payment methods
- Multiple payment methods
- Customer support for you and your attendees
- Built-in marketing tools
- Social media integration
No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value
Example Pricing
Fees shown are added to ticket prices • You always receive the full ticket value
| Ticket Price | Total Fee (All-Inclusive) | Customer Pays | You Receive |
|---|---|---|---|
| FREE | No fees | No cost | N/A |
| US$10.00 | US$2.00 | US$12.00 | US$10.00 |
| US$20.00 | US$2.00 | US$22.00 | US$20.00 |
| US$50.00 | US$5.00 (10.0%) | US$55.00 | US$50.00 |
| US$100.00 | US$9.00 (9.0%) | US$109.00 | US$100.00 |
| US$200.00 | US$18.00 (9.0%) | US$218.00 | US$200.00 |
| US$500.00 | US$40.00 (8.0%) | US$540.00 | US$500.00 |
| US$1,000.00 | US$60.00 (6.0%) | US$1,060.00 | US$1,000.00 |
| US$2,000.00 | US$100.00 (5.0%) | US$2,100.00 | US$2,000.00 |
Frequently Asked Questions for Event Organizers
Ticket Fees and Pricing
Who pays for your ticket fee?
In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price, and includes the credit card processing fee.
Do you charge for free events?
No, we do not. There is no cost for free events - it's a totally free online event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
Do you charge for issuing guest tickets?
No, there is no charge for issuing guest tickets. These are free tickets and are not subject to any ticket fee.
Payments and Payout of Ticket Revenue
How do event payments work and when do I get my ticket revenue?
Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other processors follow the schedule shown for your event. Read our revenue release policy for more detail. Payment options vary by country.
What makes the payment gateway within your event ticketing software reliable?
We partner with trusted payment gateway providers, such as Stripe, Adyen, Razorpay and Xendit, ensuring your transactions are secure and smooth when you sell tickets. The processing fee for each payment gateway is included in the overall ticket service fee, and does not cut into your ticket face value, unless you choose to absorb it.
Can I sell event tickets at the door?
Yes. Sell walk-up tickets and take card payments with Stripe Terminal card readers or Tap to Pay where enabled. Online, box office and door sales use the same event availability, so your team can sell confidently without reconciling a separate list.
Account Management and Ticket Buyer Customer Service
Who handles customer service for our ticket buyers?
We will be the first point of contact for your ticket buyers, for all technical support, event enquiries and customer complaints. If we cannot answer their enquiry suitably, we'll get in touch with you for advice.
What other services can you provide other than an online ticketing platform?
We have plenty of options to make the execution of your event as smooth as possible (many of our team are former or current event organizers, with a wealth of event production and event management experience), such as sending a team to larger events to make sure the gates and box office are set up correctly and your staff are trained on Entry Fairy ticket scanning app. Speak to your account manager to discuss exactly what you need from our vast services ecosystem.
Financial Transactions and Payment Processing
How does your payment processing system work?
Our payment system is designed for maximum flexibility and security:
- Multiple Payment Options: Accept credit cards, debit cards, and digital wallets
- Global Currency Support: Process transactions in 135+ currencies
- Automated Reconciliation: All transactions are automatically matched and recorded
- Fraud Prevention: Advanced fraud detection and prevention systems
- PCI Compliance: Fully compliant with payment card industry standards
- Chargeback Mitigation: Built-in tools to mitigate and handle chargebacks
What are your payout options and timelines?
Your payout timing depends on your country and payment processing account:
- Daily Payouts: Get paid daily with Stripe or Xendit where available
- International Transfers: Support for cross-border payments
- Real-time Tracking: Monitor all financial transactions in your dashboard
How do you handle refunds and cancellations?
Our refund system is designed to be fair and transparent:
- Flexible Refund Policies: Set custom refund rules for each event
- Automated Processing: Bulk process refunds when needed
- Partial Refunds: Option to refund specific amounts or percentages
- Communication Tools: Automated notifications for refund status
- Cancellation Insurance (Coming Soon): Optional event cancellation protection
What financial reporting and analytics do you provide?
Our comprehensive financial reporting includes:
- Real-time Dashboard: Live view of sales, revenue, and transactions
- Detailed Reports: Break down sales by ticket type, promotion, or time period
- Revenue Forecasting (Coming Soon): Predictive analytics for future events
- Export Options: Download reports in multiple formats (CSV, PDF, Excel)
- Custom Reports: Create tailored financial reports for your needs
How do you handle payment security and fraud prevention?
We employ multiple layers of security:
- Secure Processing: End-to-end encryption for all transactions
- Fraud Detection: AI-powered system to identify suspicious purchases
- 3D Secure: Additional verification for high-risk transactions
- IP Monitoring: Track and block suspicious IP addresses
- Purchase Limits: Customizable limits to prevent scalping
- Risk Scoring: Automated risk assessment for each transaction
What payment methods and providers do you support?
We offer comprehensive payment support:
- Credit/Debit Cards: All major cards including Visa, Mastercard, American Express
- Digital Wallets: Apple Pay and other popular options
- Payment Plans: Integrations with Affirm, Afterpay, and Klarna
- Local Methods: Support for region-specific payment methods
- B2B Payments: Invoice and purchase order processing
- Group Payments: Split payments for group bookings
Sell More Tickets With a Platform Built for Event Growth
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Create your account without a credit card, build your event page and open a checkout that carries your brand from first click to a ticket ready for entry. No sales call is required.
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See the referral model that drives 20% more ticket sales on average, learn which campaigns sell tickets, answer buyers faster and keep queues moving.
No credit card to sign up · Optional paid plans have clear terms · Free events are always free